healthcare.gov

My husband lost his job in 8/16. We family of 4 end up go for ACA with HMO lowest premium. I could not get any doctor. I called Molina healthcare and asked for help in finding any OBGYN doctor for my routine check up. The agent sit on the phone with me for 1h15' just to try to find any dam doctor willing to see me even I am willing to travel 50 miles radius to have a pap smear done. I know I have a dirt cheap HMO premium but I could not afford the better one. To avoid the penalty we have no choice. Obama health care plan is really broken since no doctors or hospital wants to take me. If my husband find his job and covered, no one want this crap healthcare.

No one ever knows what's going on at this place. Everyone tells you something different. I had pay, a higher premium I couldn't afford only to find out they screwed me up. I was supposed to be getting more subsidies. The mentally challenged employee I talked to never even apologized. This worthless govmint agency needs to be completely abolished. The healthcare industrial complex just needs to implode on itself. I will be happy to see that happen. Just proves NOTHING ran by the government EVER works.

If you think that most Americans can afford these premiums, you are sadly mistaken. I spent nearly an hour gathering information and filling out this form. FOR WHAT? These premiums are more than my mortgage and my car note put together. Never again will I be fooled by this garbage. My rating is a big fat ZERO - NO STARS.

Healthcare Market Place is a big JOKE! You do everything they require you get phone calls and emails and letters saying they need more. You call they have no clue what they are doing. Can't give you a straight answer. They tell you are qualified then you get a phone wanting more info. What a waste of time. If your going to force people to take crap they don't want you need to educate the employees. Don't even deserve one star!

Unbelievably helpful, extremely patient. Went step by step with me to explain the process, and I felt heard, I have felt this way every time I've called, and most important I now have affordable health insurance.

Their systems does not update quick enough and if you make a payment that is not updated in their system you lose your money that you have paid thinking your paying your premium amount when it actually changed. You lose that money and the marketplace keeps it. You are SOL! Thanks for keeping my money. I get an I am sorry that's it! Not good enough.

The most horrible customer service that I have had of all times. I had insurance for 1 month and they still have not sent the proper tax information; which is holding my claim. There website is crap and they don't link your account properly to get your tax information or account revsion. Do NOT USE this service. They have no answers or solutions. They SUCK! The supervisors have low level education skills and do not know how to treat others properly and don't care, because they only get paid minimum wage but think they deserve more... Please tell your friends!

I am an agent who helps people to apply for health plans. Building of this system/website costed billions of dollars, but has so many bugs, which wasted a lot of my time.

1. When my clients wanted to change just a little information, you have to go over all the steps one by one. This year, 2019, this system may be updated and a lot immigration status information were lost, I have to let them clients to send their green card, citizen shipment, etc immigration proofs, which wasted so much my and my clients' time.

2. Often it stops during application processing, and lost some data.

3. Has problems to remove a person from application

4. Verification has problem. For some applications it wouldn't give me a window allowing me to upload customers immigration proofs. AND, I sent the proofs to them by regular mails, but never got verified.

5, 6, 7, etc more more

In what world is narcolepsy medication considered "not a necessary medication" (in their words)?! Will it take me falling asleep in front of a bus and getting run over to prove that I need it? Also, how is it that the ONE 24 hour urgent care within a 2 hour radius of me (basically my only option to go to after hours) makes me pay 50% of the bill? I pay for the most expensive plan you can get, but honestly, what is the point? Anything through the marketplace is literally only catastrophic insurance at 20x the price. What a rip off.

I need to pay more than 1000 bucks for such a stupid plan which I never used! I called customer care more than 10 times to cancel this plan as I moved to other state but the customer care is useless! It just say its not our work, call this and that! No any customer care canceled that plan in time! Its waste of money, will never suggest anyone to have this!

Made a change for increase income. I could see the change online but monthly premium didnt change. I called and They talked over me stating its my fault I didnt complete the process online yet it showed my income change. Said Id get a penalty on my end of year tax returns and go talk to a tax professional its not their problem! Same thing happened last year. $2500 penalty

I am an agent helping people apply health plans via healthcare.gov.
I have a client who has a dependent but only applies health plan for herself (for 3 years now). This year her son changed his name, and I couldn't remove her son with old name and add him back with new name. I also tried to remove the automatically generated 2019 application, but I couldn't. WTF!
Over $billion taxpayers' money was spent on thus bad website. Totally waste taxpayers' money!

These people need to go to customer service training
They will call you nonstop. When you ask for a quote they will hang up on you.
You all need to record them at all times. I will rather pay for higher cost insurance than go through these people. Don't ask them for a quote they will hang up on you.

My wife cancelled our service in June of 2016 when we were married - they never cancelled the service even though it was referenced in their notes that it was supposed to be. They billed us through 2016 even with dozens of phone calls. We received the 2016 tax form showing that we were covered through the year - multiple calls again to get the corrected tax form and finally received a tax form but it was for the wrong year. IRS claimed they were going to fine us for not getting the corrected form in on time. Now 2017 tax form comes and it showed coverage for half the year again stating they auto enrolled us again. The most ridiculous process I have ever been through...

After encountering an issue with my application, I had an outstanding experience with caseworker Liam Cohler who not only skillfully resolved my issues! Also, he demonstrated care and concern by staying in contact to ensure the complete resolution of my problem. I honestly believe Liam and the other representatives and managers that were involved had my best interest at heart during this challenge.

I retired before 65 yo (medicare eligibility). Needed an affordable monthly insurance premium as I couldn't afford the state med insurance with student loans and a mortgage payment. I applied on HealthCare.gov and had a great agent for the Bright Health Insurance which helped me qualify for an extremely affordable monthly premium for my circumstances. What they neglected to tell me was that I would have to be paying back to the irs the tax credit I received and qualified for the full year I used this insurance at the time I would have to file my taxes. The total amount I owed back to the irs was over $5,000! I am a retired teacher and this is going to cause a financial burden for me. This is criminal! Wanted to warn anyone else thinking of using this insurance coverage.

I submitted documentation to prove my income from 2017 for healthcare coverage. My income for 2018 is cut by 2/3rds tried to get payments for coverage reduced instead increased it to $823 a month for just me. They sent me a letter and said I was eligible for an special enrollment period until May 10th, however somehow my original application got deleted, they then said I am no longer eligible for a special enrollment period and want to charge me $1700 a freaking month when I can apply in the fall of 2018 for 2019. Hell no thank you to either one I will go to my doctor pay him his 80 office call and go to Walmart and get my prescription for a 3 months supply for $16. My total monthly cost $96.00 I only hope to God i do not need any surgeries or to be hospitalized. These insurance companies are getting rich off the backs of Americans who work everyday for a living. Why in the hell are we the only civilized country in the world without universal healthcare?

I have had marketplace insurance for 2 years. This year they decided to not provide a 1099a form for tax purposes. I made 5 calls to attempt to obtain the form. Each representative i spoke with provided a different excuse. Each one was incorrect. I realized my efforts were futile and they would not provide the help i requested. Dealing with the marketplace has been the worst experience ever.

I had a very similar experience. I couldn't get the healthcare.gov website to actually give me a real quote on what health insurance I could afford to buy. I wish they would have someone help you or the site were easier to use.

I have been waiting for over a month to get a denial from the state because that's what Marketplace told me to do on several occasions. They told me that I would qualify for special enrollment once I received and uploaded the document. I called the supervisor today and she told me that I don't qualify even though I have a denial letter. I'm stunned how absolutely incompetent the Marketplace representatives are. This place doesn't even deserve one star!

It is amazing how much the Democrats try to scare Americans to vote their way by giving them information that is not correct.
The lower court has already determined that the Obama healthcare will end. The Supreme court is having a hearing on the lower courts decision and possible overturn the lower courts decision. The problem right now is the Supreme Court currently with 8 justices can have a tied decision. If this happens the decision of the lower court will be up held and the Obama healthcare plan will end.
Also, it has been stated many times by many people in President' Trump's campaign that all pre-existing conditions will be covered also any conditions or treatment dealing with Covid-19 are being paid for by the movement. Please read and do your due diligence before you buy into the democratic lies before it is to late to correct the damage they will inflict on the American people.
Thank you and read reliable sources before you make a decision.

Jumped through countless hoops for enrollment and eligibility, but once I was deemed eligible, I was told I now have missed open enrollment period. Filed an appeal, as lack of coverage could seriously jeopardize my health. The appeal is designed to allow for enrollment outside of open enrollment period. It took FOUR MONTHS for them to finally tell me i could enroll! I then spent TWO HOURS & FORTY MINUTES on the phone with no less than five different representatives. Each one told me something different than the one before about the final enrollment steps. I gave up when the 5th rep. Told me I needed to call the number I originally called nearly three hours earlier. I'm fortunate to have found enough financial help via charitable acts of private citizens and family members to at least have medications needed to survive. There is NO excuse for such an organization to conduct themselves this way. Especially when their actions have a direct affect on people's lives!

Matt helped me set up my health insurance and he was amazing! Super friendly. Super professional, very informative. Just great energy. I'm so please with the service he gave me! His name is MATT. He is AMAZING!