healthcare.gov

No pros: It covers doctor visits possibly. My grandson needs a heart specialist and none will cover him.

Cons: I got insurance in the past and everything was supposed to be covered. Then I got a huge bill in the mail.

When transferred over the agent asked me what language after asking my name assuming I didn't speak English I'm clearly speaking to him in English. After asking my question he said hold up I'm finna tell you right now.

I have tried twice to use heath care.gov marketplace to shop for insurance. Each time I put in my phone number and email and it's almost instantly I start to receive scam emails where they actually trying to steal my bank account info and such and constant robo calls. I thought maybe it was from something else till I tried it again this year and same thing happens… please guys save your self the trouble and go else where. This should be illegal and against the law, especially being a government website…

I saw their ad on YouTube and thought what the hey maybe it's worth a shot.

I've only gone through the application process ( well, part of it anyway...) I got told my identity could not be verified. I was given a telephone number to call and some long string of code.

I called the number and was told wait time was greater than 20 minutes. Hung up and decided it wasn't worth my time.

Then I looked them up to see what other people had to say and looks like my suspicions were confirmed. Looks like health care that doesn't cost an arm and a leg and doesn't require a ton of hoops to jump through...If it sounds too good to be true, it probably is.

Now I just hope I don't get deluged with spam calls...

I was told the plan would cost $12.40/m, we agreed and were issued an insurance card and paid the first month. One month later we were billed $740/m and issued a new card saying our deductible was $6000 versus "0 deductible". I called MarketPlace to get help, and I believe I was very cordial...After explaining the problem, Michael, the level 2 representative was extremely rude and unhelpful... So, of course, I wasn't happy but not rude...he then hung up on me! EDIT 01/22/2024--We had to cancel the insurance, we couldn't get anybody on the phone to help us. We couldn't afford to have $740 taken out of the checking account.

I am writing THIS to the good folks that's going to be screwed over but this out fit they are thieves lying liers if you need insurance do not call these crooks they can't even tell you the truth about sending out the 1095A forms I yet haven't got mine and yet march is here sorry to the good folks you'll be screwed out of all your taxes because of the lack of your forms and I actually hope the FEDS jump in and go over all these clowns books and do a great big audit of there books so buyers be wary about this out fit liers every single bit DO NOT Trust Them call the individual insurance companies on your own yes past mad 😡😡😡

I've been to porn sites that are more intelligent and streamlined than this nightmare. Tried to enroll 3 times, each time it asked me the same information that I had already just given, and then about midway through it just says the server is down. All I wanted to know was what plans covered what and whether I qualified. The working poor and middle class people I have talked to tell me the prices are outrageous anyway and barely cover anything. I guess I'm just going to have to pay out of pocket up front for my primary and if a catastrophic event happens I'm screwed.

All i wanted to do was file the claim about not being able to afford health insurance last year for tax purposes. This $#*!ing government website sells my phone number to god knows how many health insurance carriers that

Wish I could give them a -*******! I am so sick of getting hung up on and treated like literal trash from this company! They are suspicious as hell and lie about information! I have been on a plan since with Florida Blue that was helping me receive coverage until I added my pregnant daughter to my existing plan. I was told if any changes are made in the household I would have to call to update. Instead of adding her to my existing plan, they didn't add her, they just changed my whole plan completely without my knowledge. We are now drowning in bills because we thought we were being covered by the plan I was told but instead are paying a premium a month for a high deductible plan that we are never going to reach! I have spent countless hours on the phone with them to help get this resolved and all I get in attitudes, getting transferred and getting hung up on. I am so frustrated and fed up I don't even know what to do anymore!

Based I. Your commercials I'm reminded that the government constantly gives blacks free and cheap services while white people work and pay the highest rates! I'm sick of this bull$#*!! Make blacks pay their share and if they can't afford it get a job.! If too lazy no health care! Sick of paying more so lazy blacks can get the same health care for free or cheap!

I was trying to pay my premium was getting no where with Ambetter my insurance through marketplace, I ask for a supervisor which was Janae Taylor, she went step by step,was very understanding and compassionate about my problem. My husband has cardiac issues and we're in the middle of procedures so I was in a
Panic to get this straightened out. She was AWESOME! Kudos to Janae!' For outstanding job well done!

The website automatically logs me out every time i look at health plans. If I log back in, it takes me to a different page. Trying to change my health plan was infuriating. The directions in the website's help center say to go to "my plans and programs" and then click on the "change plan" button on the left, but no such button exists.

First you just gave up your phone # to an incessant group of leaches with zero respect. Over 100 phone calls in less than an hour. Crappy people to deal with. I got health insurance on my own and someone from within market place pretended to be me and canceled my policy. No one cares that they harass u and illegals use your information. Worst dealings ever!

I personally don't care for fetching for myself on this site. My deductible was way too high and the options seemed like a bottleneck that everyone else would have to crawl through. Especially here in Texas.

We're trying to get a tax form, and have gone thru 5 sets of customer service representatives who have been extremely difficult to get answers from. The only one that was actually helpful was Zach Olsen. The others were rude and indifferent. Since April, now July, still hasn't been resolved. The customer services are very restricted as to what they can or can't do. It's very hard to get help, let alone the insurance plans are another story. We've had so many difficulties with these plans, I would not recommend anyone signing up!

... in that case, you get a good deal. For everyone else who makes enough to not be considered poor, but who doesn't get health insurance through their job (ie myself, I work as a nanny and make decent money) then you're screwed. Get this socialist CRAP out of our country already, I'm tired of having to pay for other people's healthcare just because I'm successful in life! All for insanely overpriced plans with bad coverage. For 1 person they charge $600/month premium for their one and only halfway decent plan! Healthcare.gov actually rewards you for making less money, and punishes you if you make more.

We lived without insurance for ten years. Not everyone in US in born to work in a corporate offices.
I had a major surgery. It is all covered. I will not be alive, writing to you, just because present Obama cared about human life.
This system save millions of life but skimpy one from Trump... won't.

Terrible terrible site. Just like anything paid with taxpayers money, is poorly designed and executed. Frequent problems logging in, redundant and confusing at times, bandwidth issues causing crashes and so much more. Highly paid government contractors putting together a piece of garbage that is supposed to be used for less than two months and actually work for those 2 months.

Since I have to give it a star I gave it one, but really it's ZERO stars. It is completely ridiculous! What took me a 15-minute call when my firstborn was needed to be added to our insurance before the marketplace has now taken 4 months, 3 "application" processes, 30 pieces of physical paper, over 15 phone calls, and a whole lot of frustration, and guess what they still haven't taken care of it. I would love to be able to call up an insurance provider and just buy actual coverage but I can't it has to go through the Marketplace. At this point paying out of pocket for medical expenses is cheaper than going through this crap.

Mike Young is a Healthcare.gov Supervisor (*******596) who did absolutely nothing to help my parents find out what needed to be done to keep their coverage. He hung up on me for being condescending when I asked for someone who knew more than him and could actually help.

Mike Young is a perfect example of tax payer money wasted. I get better customer service from a McDonald's driver-thru employee.

Health care provided to low-income Americans is important. The policies are not that great and the deductible is very high on most policies. Mine is $8,200! They are not great policies in general. When you need to call the navigators/supervisors to get help or to update something it is chaos. The systems are difficult to navigate. I wish there were better alternatives for affordable and reasonable healthcare coverage. The mission has failed. Hard to say nice things anymore. When I first had a policy in this program in 2014 it was reasonable, but it has only gotten hollowed out every year since then. I am ready to give up and beg for Medicare for all. What we have now is no good from the govt oversight to the plans themselves. I need to decide what to do next year. Tough decisions. Advice... Probably should get plan from your own employer even if it's expensive. $$$

I recently had to change my application for insurance via the marketplace. I didn't find my situation listed on the website, so I called. I spoke with C. King (I am naming her in hopes of a supervisor seeing my review, if anyone can make that happen) She was very knowledgeable, polite, answered all of my questions and helped me resolve the issue.

This is the government's attempt at a one-stop healthcare destination. It includes highly readable information about over 5,000 plans, public and private, and covers other issues, like prevention and facility comparisons. There's a section on free and low-cost care. The site is probably the best source to learn about the changes (current and future) resulting from the Affordable Care Act, the health care reform law fostered by Pres. Obama.