This company is a rip off. They fool you into thinking They will charge you 15.00 a month without permission even after you cancel. I and my family have been sick from Corona Virus and have been impacted heavily by the virus. I live in New York and prices have sky rocketed and we need that money. Anyway, because of sickness and forgetting I have been charged $15.00 every month since January 2021 till now and the person from Healthy Wage had no supervisor that I could talk to. Anyway, I lost my money and I am told that they are going charge me 5 more times. I wish I hadn't agreed to it. So please don't do it. I lost all my weight from alternate fasting. It works for me so you might want to make a contract with yourself and put $15.00 in your savings account for 18 months than give it to this heartless company who even in these unprecedented times of Corona and simply don't care about anyone or anything except their bottom line profits. Just don't do it. Healthywager is a cruel heartless company.
For anyone out there that is skeptical, I was in your shoes about 9 months ago. I spent almost 3 months playing around with the idea of betting on myself, figuring out if HealthyWage was a legitimate company or if it was a scam, and playing around with the calculator to see what worked best for me. I finally decided I'd give it a try after seeing a video of HealthyWage on Good Morning America- I mean what was the worst that could happen? In January, I took that leap of faith. I bet $330 ($55/month) that I would lose 45 lbs in 6 months. In 6 months, I hit my personal goal and lost 46 lbs and I won $911. If there is any confusion, the $911 also included the $330 I put into it myself. The way I see it is I didn't lose $330 as that was technically my money and I profited $581. I was ecstatic to receive a check from HealthyWage within 10 days after completing my final official weigh out and submitting my Official Winner Confirmation Form! HealthyWage helped me get in the right mindset and as a working mom of 2, it feels great! HealthyWage helped kick start and motivate my weight loss journey and I am so grateful. The Customer Service was incredible and the rules/policies are very clear-cut! When you start, know you are taking a gamble. I'm so glad I bet on myself and did something that was for me for the first time in a long time!
Congratulations, Nicole on your weight loss and challenge success! We're happy to hear the HealthyWager was a positive and motivating experience for you, and one that gave you results.
This company is a complete scam. They had no problem taking 100 dollars from my account every month for 6 months. I hit my goal. When it came time for them to pay me my winnings, they wanted me to jump through all these extra hoops before paying me out. It became clear they never planned on paying me! I did the weigh out that was required. I then had to take off for Japan for a business trip. They sent me an email requiring an additional weigh in and 10 extra steps that was everything short of the hokie pokie. I told them I could not, as I was on business in a different country. I attempted multiple times to come to a fair agreement, they said if I did not weigh in with in 3 days I would forfeit everything. Although I already lost the weight and completed their weigh out procedure! I then said, I don't even want the winnings at this point, at the very least I want my money back, to which they refused. This company ripped me off for $600! I am looking into legal action now. Do NOT use this company unless you want your money stolen!
Hi Jared,
HealthyWage is not a scam and completely legit, which you can confirm as you won $1,000 for winning your previous HealthyWager challenge in 2020. While it's rare we ask our participants to resubmit their weigh-out videos, sometimes we are required to do so if there are any discrepancies or issues with a participant's submission. Regarding your most recent challenge, our referee team reached out to you within 2 days and requested a second weigh-out submission - even extending the deadline to give you more time. In your response, you declined and demanded a refund. If you change your decision about re-submitting, we would be more than happy to review to confirm your win. Our goal is to help you successfully lose weight in a healthy manner and win your challenge!
Recently, due to the global pandemic which includes gym closures, loss of wages, etc, I have been trying to cancel my $100/month bet, with 5 months left to go. In these uncertain times, I'm not even sure what 5 months would look like from now, and it leaves me frustrated and with bad taste.
I was going to cancel and then come back when the pandemic blows over (because it was a really great idea that motivated me to lose!) but with the disappointing way Healthywage has handled this, I don't think I would ever come back.
From the start of COVID-19, I expected to receive an email from them, like literally every single company (Jimmy Johns, anyone?) stating a clause that would help users during the financial hardships. 22 MILLION Americans have since been unemployed from the virus, which is not at all an insignificant amount of the US population. HealthyWage's narrow mindset and unwillingness to help out its userbase will only alienate its prospective participants.
I am so very disappointed in HealthyWage, a program that I was VERY excited to be a part of. They have shown that their bottom line is... well, their bottom line, with no humanity, especially during these trying times.
Hi Michelle,
We generally do not allow cancelations because it’s an important part of our service we provide in helping you avoid quitting, which would be undermined if you could simply cancel. In fact, we’ve had a lot of participants tell us they’re grateful HealthyWage isn’t automatically postponing nor canceling their challenges because they’re looking forward to achieving their weight loss goal and winning their cash prize. For participants who have been affected by COVID-19, our support and accounting teams have been working with them individually. We see you contacted our accounting department, but unfortunately posted this review before giving them a chance to respond. They will be responding to you directly via your open ticket to discuss your challenge options.
Before downloading this app I did some research into it. I looked up to see if it was legitimate and read the BBB complaints. I've decided that I might give it a shot, since doubling or even tripling my money is one heck of a motivator. I just have to decide what dollar amount I want to wager.
Look, if you sign up and find out you can't/won't lose weight FOR ANY REASON you will NOT get a refund. Using a medical excuse will not work. However, it seems this company WILL WORK WITH YOU. As I read some of the complaints as well as the responses from the company, I couldn't help getting a little aggravated by the way some customers treated customer service.
Advice to company. Put the no refund policy on the very first line in hugh black, bold lettering. Maybe even a hugh neon sing that flashes no refund.
REMEMBER, ALWAYS READ THE FINE PRINT.
Dosen't anyone read contracts before they sign them anymore?
WARNING! PEOPLE... WHATEVER YOU DO DO N. O. T. EVER EXTEND YOUR CHALLENGES. THAT IS MONEY THAT YOU WILL N. O. T. GET BACK! I EXTENDED TWICE, AND IT IS N. O. T. STATED THAT YOU WILL NOT RECEIVE THE EXTENDED MONIES BACK BEFORE YOU CLICK CONFIRM. MEANING... YOU WILL BE THROWING AWAY YOUR HARD EARNED MONIES PERIOD!. DOOOOOOOOOOO NOT EVER EXTEND YOUR TIME OR YOU WILL LOSE YOUR EXTENDED MONIES. THIS WAS NOT MADE CLEAR ON THIS WEBSITE! I AM GOING TO SEEK HELP ABOUT THIS. I DO NOT HAVE THOUSANDS TO THROW AWAY JUST BECAUSE I EXTENDED MY TIME. IF I HAD OF KNOWN THAT, I WOULD HAVE DONE A CLEANSE TO LOSE THE FINAL 6 POUNDS IN THE FIRST ROUND!
Hi Stacy. We offer the option to Buy More Time to our HealthyWager participants as a courtesy to help you hit your goal without losing your full initial investment.
Many people take advantage of the opportunity to extend their time - it is very common, but your complaint is not common. The fact that your original prize will not change is actually explained to you in a few places.
1) The pop-up (as shown in the screenshot you shared in the HealthyWager chat room) lets you know that "your prize will not change" in the last sentence.
2) The Buy More Time FAQ (https://www.healthywage.com/faq/healthywager-buy-more-time-faqs/) states:
How much does it cost to buy more time?
Buying more time will add an extra six months’ worth of your original wager amount onto your HealthyWager. Example: if your original wager was $50 per month for 12 months, and you buy more time, you will owe an additional $300 (or $50 x 6 monthly installments). Example: if your original wager was $30 per month for 9 months, you will owe an additional $180 (or $30 x 6 monthly installments).
How will buying more time affect my prize?
Your prize (i. E., the amount HealthyWage will pay you if you win) does not change in any way when you buy more time. If you win, the amount HealthyWage will pay you will be exactly the same as the amount you would have won without buying more time (you will not recoup the additional fee you pay to buy more time, even if you win).
3. The HealthyWager Rules (https://www.healthywage.com/rules/healthywager-challenge-rules/) state:
You can buy more time
You have the option to extend your challenge by buying more time. The option will be available on your dashboard until the end date of your challenge. Buying more time will add six months (and six months’ worth of cost) to your HealthyWager. The prize and weight loss goal will remain the same. When you buy more time, your prize does not change and you will not recoup the additional investment (even if you win). The extra money buys you additional time to win your original prize payout amount.
Example: Mary starts a six-month HealthyWager paying $50 each month to lose 50 pounds with a prize of $1,000. She realizes she will not hit her goal in time, so she buys more time. She will then pay an additional $50 each month for another 6 months (for a total additional investment of $600). If she wins, she will get her original $1,000 prize amount (she will not get her $300 additional investment back).
The company has done nothing to pro-actively address how the global pandemic is impacting customers. If you reach out they offer you can pay money to extend ($100 for every month) but they will not add to the prize amount, or you can pause for three months but if you lose any weight at all during that three months you lose the whole thing. They let me know that exercise is not necessary for significant weight loss. Their VP of finance also took the time to let me know that she considered the 25lbs I lost had lost to date was "not very much". I had felt rather proud of that weight loss, I guess I was wrong.
It's disheartening to see a company that alleges to want to support people in reaching their goals show themselves to be only concerned with themselves, even at a time of global crisis, even for those people living in the epicenter of the crisis.
I will be reporting them to the NYAG office, I encourage others with similar experiences to do the same. The NYAG office has taken several actions against companies who are refusing to accommodate during the pandemic, including ordering them to make massive refunds.
Update: After several weeks of escalating my complaints to the leadership of the company, they finally offered a three month extension at no cost. Please note, it took several weeks of making complaints and then posting this negative review and threatening to file a complaint with the NY State AG for them to accommodate me.
Hi Caroline,
Even though we are a smaller company navigating an unprecedented situation and all our challenges have continued without interruption due to being 100% online, we have and continue to work diligently with our participants who have been affected by the COVID-19 crisis. We offered you several options, one of which you accepted, so we’re confused as to why you would unfairly say we aren’t helping our participants.
In fact, many of our participants who told us they’re glad we’re not cancelling or postponing their challenges because they worked hard to achieve their weight loss goal and win their huge cash prize. During this time, we have kept our challenges running and paid all our winners as promised.
Please know that no one on our team has or would ever criticize your weight loss efforts. We care greatly about the health and well-being of our participants and are here to support all of you.
HealthyWage is a service where you bid money for a weight loss challenge. You put in some money, and when you lose the weight, you get that money back plus a small sum above that. If you don't hit your goal, you lose everything. I joined Healthy Wage in October-November 2020 with the idea that the company was here to help encourage me to lose weight. I thought it was a great idea and a great motivator. And I was happy that this company was trying to do something good in the world. So I invested $2,000 into the program - a hefty sum under any circumstance. A few weeks into my challenge I broke my foot and had to have surgery. The surgeon said that the surgery was pretty straightforward and he would have be back to exercising in 4-6 weeks. With 5 months left in the challenge, I thought I could recover and still lose my target weight within the remaining time. However there were complications, my foot started to have massive pain. Despite that, I began working out again and attempting to continue the challenge. When the pain got too unbearable, I went back to my surgeon who determined that I require another surgery to fix the pain. At this point in time, I contacted a guy who called himself "Joe Smith" (definitely not this guys name) and asked him if I can cancel my program and they can return the money or can I extend it so that I would be able to recover and have a chance of getting my money back. I even supplied them with a doctor's note which explained the situation I am in. In both cases, I got a horrible response. They were willing to cancel my program but refused to even offer a partial reimbursement. And yes they were able to extend the challenge, but for only 3 weeks. There would be no way for me to lose 6 months with of weight in 3 weeks which means I would lose my money in this scenario well. This is insane. For a company who is supposedly designed to help people, all they are doing is hurting people and stealing their money. This is a SCAM and should be investigated by the Better Business Bureau. Shame on these guys for preying on people who need help.
Hi David,
HealthyWage is not a scam and in 2020 alone, we paid out more than $13.6M to winners (who lost over 860,000 pounds).
On November 1,2020 you wagered that you would lose 25lbs in 6 months. If successful, you would win $2,120. You advise you experienced an injury in November, but this was not reported to us at the time. Instead, as you explain in your review, you elected to continue your 6-month challenge in order to achieve your goal. You did not contact HealthyWage about your injury until April 13,2021 (19 days before the end of your 6 month challenge) when you indicated you were you not going to reach your goal and requested accommodation. Choosing to continue your challenge and then waiting until the end to request special accommodation does reduce the amount of options we have to assist you. Regardless of this, our representative Joe (which is his real name – he’s worked for HealthyWage for 7 years) provided details of our medical hiatus option. He even spoke with you on the phone, trying to work out a solution to help you.
Our mission is to help our participants achieve their health and weight loss goals, and support them in obtaining healthier lives. Please visit our FAQs for more information on how the HealthyWager works and what to do in the event of a medical injury at www.healthywage.com/healthywager/faq.
With healthwage, I lost 46 lbs, I haven't been this small in ages. I'm also healthier. Thank you for changing my life!
Congratulations, Semone on your weight loss and challenge success!
Let me start by saying that I had allowed myself to incredibly overweight. I was unhealthy, miserable and hiding from my life. I'd done Healthy Wage for years but I just wasn't ready to put the effort in and only had mild success. Last December, I finally decided that enough was enough and that I was sick of sitting on the sidelines of my own life. I placed a bet on myself that would allow me to win over $2500 if I was successful. I'm now healthier than I've ever been, and I will never, ever go back.
One of the best features of Healthy Wage is the weight tracker. I loved being able to go back and see my weights from several years ago and compare them to each step of my journey this time around. I also liked the visual of seeing how I was progressing (there's basically a circle that gets filled in and it's green if you're on track, yellow if you're borderline and red if you're not on track to meet your goal).
I also have to give a shout out to the staff! As I said, I've done Healthy Wage off and on for probably 12 or 13 years, and in that time, I've needed customer service on several occasion (I ask a lot of questions LOL). Each time, I received prompt, super friendly responses. Not to sound cheesy, but the people I talked to all seemed to genuinely want me to succeed. When I finally *did* succeed, I was given heartfelt congrats from the customer service team (I had to reach out with a couple of questions about my account and about how to get considered as a featured success story). No joke, the "congrats" and "atta girls" were really genuine.
I received my check with no problem. It was sent out very quickly and I had zero issues getting paid. Since virtual security is something we're all concerned about in this day and age, I also want to emphasize that in over a decade, I never had a single issue with my payments not being securely processed, so please don't let something like that deter you from trying them out.
To sum it up, could I have lost the weight without Healthy Wage? Of course. Did Healthy Wage give me that extra motivation that kept me from quitting when things were challenging? I answer with a resounding "YES!". Please give it a shot if you're truly ready to get your health under control and be the best version of yourself...with an extra bit of cash in your pocket!
Thank you for sharing about your experience with HealthyWage! As you said, our Participant Support team does genuinely care about our participants and wants them to succeed! We're so happy to hear you found the HealthyWager a motivating and positive experience, and are happy to be a part of your incredible weigh loss journey and success!
Answer: Hi, Dana! With our individual HealthyWager challenge, your cash prize is your total investment PLUS a profit up to 300% (you will ALWAYS get a profit and not just your money back). Your profit is based on a number of factors such as your challenge details (weight loss goal, challenge length, monthly bet) along with your current height and weight. Check it out and play with the free prize calculator at www.healthywage.com/healthywager
Answer: Hi Eric, That timing is absolutely correct, assuming the Winner Confirmation form has been completed. I see that our support team told you on January 11th that you had not yet filled out that form in order for our review to be finalized. The timeline noted above applies as soon as you complete that. Thanks, Kate@ HealthyWage
Answer: Hi, Michele. Yes, you can participate in another HealthyWager (our individual weight loss challenge completely customized to you with a huge cash prize up to $10,00!), after you complete your first! In fact, many participants like to break up their weight loss goal into a few HealthyWager challenges and have found it effective and motivating for both weight loss and maintaining it. Do know that if you win a HealthyWager and start a new one, your starting weight will be your winning weight from your last HealthyWager win. For more information, visit our "Yo-Yo Rules" at https://www.healthywage.com/faq/yo-yo-rule-faqs or contact our participant support at info@healthywage.com.
Answer: Hi, Dee and that's a great question! While we give you the flexibility to choose how you want to lose the weight, we do provide support through our Facebook group (https://www.facebook.com/groups/healthywageofficial), email and our participant dashboard that gives challengers access to our HealthyWage Coach. Our email support includes healthy tips and guidance for nutrition and exercise while our participant dashboard allows you to chat with fellow challengers and share tips, support, and encouragement!
Answer: Hi, Maria. The earliest you can weigh-out for the challenge is 2 weeks prior to your end date, even if you have met your goal early. If you meet your goal early, you'll just need to maintain or continue losing (as appropriate) until that weigh-out window opens. We want to encourage weight loss and weight management over time. Our goal is to help you get the weight off and keep it off, develop new habits, and a new lifestyle over the course of your challenge.
Answer: Hi Elizabeth, the earliest you can weigh-out for the challenge is 2 weeks prior to your end date even if you have met your goal early. We want to encourage weight loss and weight management over time. Our goal is to help you get the weight off and keep it off, develop new habits, and a new lifestyle over the course of your challenge. If you meet your goal early, you'll just need to maintain or continue losing (as appropriate) until that weigh-out window opens.
Answer: Greetings, we do not have any weight gain challenges; however, we do have step challenges you may be interested in. You can view all our current and upcoming challenges at www.healthywage.com/challenges/directory.
Answer: Hi Amanda! Yes, HealthyWage challenges are available to participants of Africa. You can learn more, play with our prize calculator, and sign up at https://www.healthywage.com/healthywager
Answer: HealthyWage is not a scam. We've been around since 2009, have provided corporate weight loss challenges for some of the world's biggest companies (Johnson & Johnson, CVS, GE, etc.), and have paid out over $13M to winners (who lost over 785,000 pounds!) in 2019 alone. In addition, the BBB gives HealthyWage an A rating. You may want to check out some of our reviews here - https://www.healthywage.com/healthywage-review/ or our press coverage (including coverage on CNN, the Today Show, Good Morning America, etc.) here - https://www.healthywage.com/press/
Answer: HealthyWage is not a scam. We've been around since 2009, have provided corporate weight loss challenges for some of the world's biggest companies (Johnson & Johnson, CVS, GE, etc.), and have paid out over $13M to winners (who lost over 785,000 pounds!) in 2019 alone. In addition, the BBB gives HealthyWage an A rating. You may want to check out some of our reviews here - https://www.healthywage.com/healthywage-review/ or our press coverage (including coverage on CNN, the Today Show, Good Morning America, etc.) here - https://www.healthywage.com/press/
HealthyWage has a rating of 4.1 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HealthyWage most frequently mention weight loss, extra motivation and time frame. HealthyWage ranks 7th among Weight Loss sites.
Hi, Maria. HealthyWage is not a rip-off. We don't nor are able to charge payments without the participants' knowledge nor consent. In addition, we don't see any correspondence with you regarding your challenge. With our HealthyWager, the individual weight loss challenge where you can win up to $10,000, you customize your challenge and decide how much weight you want to lose, how long you want to lose it in, and how much money you want to wager on yourself for the duration of your challenge. Then, if you achieve your weight loss goal by your challenge deadline (both decided by you), you WIN your prize, which is your total wager PLUS a profit up to 300%. If you have any questions, please contact our support team directly at info@healthywage.com.