HeatPressNation

I absolutely love HPN, the products and customer service! Packaging (and labeling) of products could be better. Identifiers are used for internal purposes, I'm sure, but I'd like to see more of an actual product name on the label when items are being counted out and repackaged.

The ordering process is so simplistic. The experience is excellent. He presentation makes you want to continue shopping their site because of the simplicity and structure.

Very satisfied so far. Heat time good. Good outcome with both HTV and sublimation. Love the larger size.

Good quality tiles and timeframe for delivery.
Refund for damaged parts. Just need the photos. No questions

First order they sent in a paper env that tore on the way here and those expensive ink cart. Are just floating around in a truck somewhere. Why didtn they tape the ends? Or send in a box? 2nd shipment they taped the ends, but still in a cheap paper env, a silly way to send $200 worth of ink! A box is smarter, esp to alaska!

Everyone from Technical Support to Sales has treated me like a VIP. I really appreciate the attention to detail, follow up, and consistent availability of the items I'm looking to purchase.

I got the heat press for a hobby project that I wanted to start. I made my first airbrushed t-shirt and am very happy with it. The only negative - FedEx. The idiots at FedEx looked like they drop kicked the machine. Luckily it was super well packed. The box was destroyed but the machine was undamaged (checked it before signing off on receipt). Please DO NOT USE FEDEX. THEY ARE KNOWN TO DROP KICK EVERYTHING.

Easy to figure out what printer i needed along with purchasing it. Printer seems to be sturdy and will hold alot ink for printing.

Extremely proficient, and easy to order. I have not used the equipment but plan on putting it to use at my first event in two weeks.

I have not unboxed the heat press yet. Waiting for the electrician to make proper power source before installing.

Don't plan on using each other the first quarter of next year.

Shipping to Canada is very expensive so I wanted to ship to a parcel holding facility at the border. I was notified they do not ship to these locations. This meant i had to find a residential address in the US and drive there myself. I wasn't terribly pleased with this outcome but I did receive my package and the heat press its self is great. Wasn't the best experience as a Canadian buyer though.

I have always had good service with HPN. Love the new press. Could wish for more chat availability on weekends though

I ordered a second set of sublimation throw pillow covers because the first kind I ordered did not work for what I needed. The second set, though ordered late in the month still arrived in plenty of time for me to make my Christmas presents! Very pleased.

Excellent experience. Quality service and product. Great follow up support.

Products were great, arrived on time! Will definitely do business with them again!

Each time I have ordered it has been easy to order and always on time or early