HeatPressNation has a rating of 4.4 stars from 8,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service. HeatPressNation ranks 327th among Industrial Supply sites.
I received my printer quickly just in time to create family reunion shirts and bags. Plus I received an awesome sample pack in which I was able to make extra gifts for family and friends Very satisfied
Bought a press on Amazon. Waited 3 days and heard nothing about shipping. I contacted the store directly and 3 hrs later they canceled my order. They are still selling presses on Amazon.ca but claim they have no inventory yet they sold 5 of 1 type of press in 2 days. So which is it you have no inventory or you didn't want to pay for the shipping?
Always has what I want at a great price. Instructions are always neat and easy to understand. All in all, I don't know why anyone would go anywhere else for these kinds of products. This place is the only one you need.
I usually have a great shipment of mugs that are well protected during shipping. This time I received my mugs in boxes which had no bubble wrap to them and ended up having to throw away about 6 mugs from each box (3 total) because they were completely shattered.
Experience with your company was great. Package should have been delivered last Wednesday via next day air. Did not get until Thursday. Please contact UPS and try to get shipping charges credit so you can credit me.
Products were accurately described and the pictures accurately represent each product. Everything came well packaged and in good condition. Customer service got back to me quickly when I had questions. Great experience!
I purchased a reconditioned press and you would never know it was! No visible flaws what-so-ever. It is super easy to use and my projects have turned out great. Should something ever go wrong, I am glad I ordered directly from the manufacturer - it makes problem solving so much easier.
Quality and expectations were met within perceived Understandings which was to be expected. The only issue left to experience is the product longevity under novice supervision but smooth sailings thus far overall.
Overall i've had great experience, items arrived fast, if i need to ask questions they answer fast, items are well packed, shipping cost will like to be a little lower but they're not bad, i'm happy doing business with heatpressnation.
If I'm paying that much for shipping, you need to consider making your prices more affordable. I was expecting good quality vinyl for that price. This material is very filmy and flimsy. Stars are to be cut out of them & the points are not as sharp a they could be.
Great so far. Easy to find and order the proper item for our store. Price was good, also. We'll see when we receive it and use it.
Only thing left to do is wear these heat presses out making money. Thanks so much, i will do my business with you in the future.
This is a highly reliable company to do business with. I've been ordering from here for over a year and have not been disappointed in any way. They always provide wonderful customer service and fast turnaround times, as well as great quality products. Very happy customer - thank you!
You have what I need and get it out great.
How its shipped is a different story. Cost and length of time getting here, could improve.
I ship out goods trying to keep expenses low, my cost are less, and reach destination in 2 or 3 days.
I rec'd products as described. Although it seems to have taken longer. I rec'd the customer satisfaction survey before the product arrived.
It would be great if there were a local pick up locations available. The cost of S/H is discouraging however small businesses need their supplies.
I will only order Vinyl from HeatPressNation.com. I always get the best prices, quality and service. Quick delivery and I have never had a problem with any of my orders. I was referred to HeatPressNation by a close friend. Now I tell everyone about your business. Thank you for making my online shopping experience Exceptional!
The heat press is great, the entire process up to receiving the unit was excellent.
Unfortunately, FedEx lazily and sloppily just left the box just sitting in our driveway lying on its side. Fortunately it was neither stolen nor damaged. But I would not trust them to deliver another such order.
You came highly recommended from someone that has purchased her heat press this summer and just loves hers. I absolutely adore mine and it is so easy to use. I have made only a few things with it, but it works great!
This is my first time buying from this company. I was using another place who constantly out of stock of what I need. The only plus was I received the items usually in 2 to 3 business days and it shipped same day. Hopefully the shipping will be just as nice with Heat Press Nation.
Order arrived very quickly. The packaging is absolutely amazing! Love this site! I have been using the equipment I purchased here from day 1. You can be up and running within minutes of its arrival. Love the heat press! It produces wonderful sublimated items. Thank You.
Website makes everything easy! Great videos and a wealth of information! Can't wait to receive my order!
UPDATE: Received my order faster than expected! Literally it arrived in 2 - 3 business days! Very happy and satisfied with my purchase! Thank you!
Loved how I was able to get heat press comparisons! Also, AWESOME customer service. When I had an issue with getting my order confirmations and logging on to my account they helped me right away. Looking at other reviews and seeing the company's helpful responses back is what made me go with this company to begin with. I will recommend them to anyone who asks!
Your company was recommended to me by a fellow teacher. My students participate in an after school STEAM Club so we try to get the most for our money. Everything was on time, easy to use, and overall a great experience.
Customer Service is without any doubt better than any other I have ever dealt with. They take your concerns seriously and address them in a very expedient manner. Their staff is well versed and can find a quick solution to any issue than may arise. Keep up the Great Work!
The products are excellent. The shipping department messed up on my order. This caused me to loose an order that then lead to losing other orders from negative word of mouth contact. The late shipment was only enhanced by the second shipment being wrong again. Finally the third shipment was correct. Thank goodness. There seems to be a communication gap between order department and shipping department. However, they did make it right after many minutes spent on the phone and myself handling disgruntled customers.
The heatpressnation sites is very user friendly and easy to find what your looking for. It has items listed by manufacturer and has a complete color sample of material. The materials specs and application information is conveniently located on the page. If you have questions you can call, email, or even chat with them.
Shipping and delivery were good. The product is 'alright.' You truly get what you pay for. If you plan on doing this as more than a hobby, save up the money to invest in something more sturdy. I have not used any of the other pieces besides the shirt press.
All was fine, But you folks need to improve your notification process when a product ships. We ordered the press and did not get any email from you folks that it shipped. It just showed up on our door step a few days later. Other than that all is good.