• HeatPressNation

HeatPressNation

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Overview

HeatPressNation has a rating of 4.4 stars from 8,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service. HeatPressNation ranks 327th among Industrial Supply sites.

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Positive reviews (last 12 months): 93.4%
Positive
57
Neutral
0
Negative
4

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46,045 reviews

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How would you rate HeatPressNation?
Top Positive Review

“Very excited and perfect timing”

Margie S.
9/21/24

I received my printer quickly just in time to create family reunion shirts and bags. Plus I received an awesome sample pack in which I was able to make extra gifts for family and friends Very satisfied

Top Critical Review

“Scammers”

Larry L.
10/12/24

Bought a press on Amazon. Waited 3 days and heard nothing about shipping. I contacted the store directly and 3 hrs later they canceled my order. They are still selling presses on Amazon.ca but claim they have no inventory yet they sold 5 of 1 type of press in 2 days. So which is it you have no inventory or you didn't want to pay for the shipping?

Reviews (8,875)

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DIANE P.
0 reviews
0 helpful votes
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February 28th, 2020
Verified purchase

Heatpressnation is my go to for sublimation products! You have the best prices around. I just wish the coffee mugs would ship faster. I needed more in a pinch and ordered but wasnt getting them in time...so i had to order from amazon and they were more money

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Brad B.
0 reviews
0 helpful votes
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August 16th, 2016
Verified purchase

This is a new venture for me so it was important that I have all options laid out in front of me. Great selections and prices. And I have looked at pretty much every sight I could find. Once I figure things out I'm sure I'll be back.

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Bruce H.
0 reviews
0 helpful votes
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May 31st, 2014
Verified purchase

Placing an order on Heatpressnation.com was pretty straight forward; click, confirm the order, pay and in a couple of weeks or so it arrived on my doorstep. Many of the "Big Box" companies need to take lessons from heatpressnation.com.

If you are a busy person - shopping online is easy - payment is easy - and [my order] arrived two days early.

Would I do it again - actually, I am getting an order ready for more supplies - so yes, I would and am doing it again.

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Jeff K.
0 reviews
0 helpful votes
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September 21st, 2017
Verified purchase

I ordered early on a Friday and the products took over 6 days to arrive. The price was good, but for free shipping my business doesn't have the option to wait a whole week to receive products. I'm going back to my old supplier. Outside of the boxes being mangled the products were what was ordered, but this timing is a major drawback.

That's what I get for not trying them out prior to using them for a customer order.

Very poor communication on what ground shipping means and that all products ship from CA and not an east coast affiliate.

Very unsatisfied.

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Ashley Q.
0 reviews
0 helpful votes
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November 9th, 2019
Verified purchase

Love heat press nation. They have a lot of great tutorials on their youtube channel and really great customer service as well + answer all the questions you have on the videos. Highly recommend them. Thanks!

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Farrah S.
0 reviews
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August 2nd, 2019
Verified purchase

Was a little confused by the multiple shipments. Was kind of irritating that the printer came first, but the instructions didn't come until several days later. But we got it all eventually. And working out well.

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Wadonna J.
0 reviews
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October 1st, 2019
Verified purchase

The heat press we purchased is a great value for the price. Only issue I had was tracking info came with no carrier information. In the process of getting that information via email, my press arrived! Only one day after I ordered it! I will definitely be a return customer should the need arise.

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Amber J.
0 reviews
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September 27th, 2017
Verified purchase

The Tee Square is an amazing product that really helps align and cut down on time! Takes all the guess work and frustration out! Happy I bought it, however I wish I had bought it sooner. Don't wait if you think you might need it, then you won't have to pay for rush shipping.

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Steven R.
0 reviews
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August 7th, 2015
Verified purchase

When sending an email asking if I received my order, please list the item(s) that I ordered. When placing multiple orders over several days, it is difficult to be sure to what items you are referring.

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Jeremy B.
0 reviews
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October 21st, 2016
Verified purchase

Customer service needs to be improved, I waited too long to talk with someone however the person I spoke with was very knowledgeable and was able to answer all my questions. I called by phone in which notified me that there was a high call volume. Next, I tried the online chat and had someone call me back by phone. This process took at least 20 - 30 mins. I questioned the person who called me back and he did let me know that a couple hours in the morning they are short staffed and throughout the day it improves. I did appreciate what I thought was an honest answer and that is what lead me to finalize my purchase with Heat Press Nation.

Website was very user friendly and appreciated the links to educate me on which product was right for me. I'm looking forward to doing more business in the future. Thanks, Jeremy

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Selena W.
0 reviews
0 helpful votes
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February 22nd, 2019
Verified purchase

This group of individuals is amazing to work with. Whenever we have needed help with anything, they are cheerful and understanding of our inexperience of the product and they talk us right through everything! We've even called at closing time for them and they didn't blow us off and they were not rude what-so-ever! So glad that we have a business relationship with this company and can't wait to continue working and buying more from them!

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Christina S.
0 reviews
0 helpful votes
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December 18th, 2019
Verified purchase

I absolutely love heat press nation because shopping with them is so easy and they give you several options to pay. The prices are reasonable for the quality of equipment that you get. And their products are top notch quality!

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Mark D.
0 reviews
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February 23rd, 2020
Verified purchase

Called for clarification on product description and all my questions were answered quickly with knowledge and a friendly helpful attitude. A welcomed breath of fresh air! Kudos for the customer service!

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Barbara S.
0 reviews
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November 12th, 2018
Verified purchase

First time buyer of a heat press, confusing on all the styles and features that are out there. This was an easy decision to make with having a bum arm so the auto open feature is a must for me so that narrowed down my choices, along with all the reviews and recommendations for Heat Press Nation. A little shell shocked on price but want great quality and USA made. Staff is very friendly and knowledgeable. Thanks Heat Press Nation!

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Leslie X.
0 reviews
0 helpful votes
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May 30th, 2018
Verified purchase

My experience with Heatpressnation has been quite boring! I have absolutely no complaints whatsoever and they were so helpful with answers to my questions regarding my purchase. As I explore many options I had many questions. My product arrived in about a week. Shipping not being their responsibility after leaving their hands I had no cause to berate them for my extended anticipation. All of my mugs were so well packed that not one was damaged.I LOVE BORING!

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Connie B.
0 reviews
0 helpful votes
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July 9th, 2019
Verified purchase

Great product, price and delivery time. Extremely Happy with the explanations of what to use each product with. Instructions and illustrations are very clear making it easy to use. That says a lot being that I am new to all this tee shirt designing thing. Thank you!

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Nancy D.
0 reviews
0 helpful votes
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March 30th, 2019
Verified purchase

Booklet and directions were easy to read. No problems first time using!
When I purchased the heat press it would of been nice for the parchment or non stick sheets to be on a suggested supply list. So I could of ordered along with the heat press.

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Dustin A.
0 reviews
0 helpful votes
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February 3rd, 2019
Verified purchase

First press I received was damaged in shipping. But a quick call and it was all taken care of. You guys have amazing customer service. Which for me is a big deal when I'm buying from a company. You will have more of my business for sure!

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Cindy M.
0 reviews
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February 21st, 2020
Verified purchase

I did some research on product before buying and was very happy with the results of my project. The videos are very helpful especially for someone like me who is new to heat pressing. Will definitely continue to watch videos for future projects and recommend to friends and family :)

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Nancy H.
0 reviews
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October 13th, 2018
Verified purchase

The ordering process and delivery went without a hitch! The machine is beautiful. I have had delays on my end and have not gotten to use it yet. I am very happy with your service so far! And will definitely looking to get a printer from you in the future.

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Dawn W.
0 reviews
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September 25th, 2018
Verified purchase

I am not super crazy about the hat press I purchased a few years ago-- I need to put padding under the flex fit hats so that they do not wrinkle during pressing. But this product works well to fill the gap and I certainly use the different sizes for other press items

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Michelle D.
0 reviews
0 helpful votes
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January 19th, 2019
Verified purchase

Item was not listed as out of stock when ordered. Waited for about two weeks and called them only to find out it was out of stock when I ordered my heat press but that it should be shipped within a few days. Waited another week still nothing. Was told I'd get an email when the item shipped. Never received an email. Item showed up unexpectedly one day. Thankful my husband just happened to be home that day. It was really heavy and no way could I have gotten that in the house if I was the only one here.

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Krista W.
0 reviews
0 helpful votes
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March 24th, 2019
Verified purchase

My order had been delayed longer than expected, so I called customer service and they were able to come up with a solution and ship me a different product that still met my needs, and I had it in 2 business days.I love a company who has excellent customer service and they went above and beyond that. I'm very pleased and will be ordering again in the future.

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ALFORD V.
0 reviews
0 helpful votes
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February 12th, 2018
Verified purchase

I have placed several orders with HeatPressNation and have always received my orders in a timely manner. They have quality products at great prices. Will continue to use them for future purchases! Thank you HeatPressNation

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Toni M.
0 reviews
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July 21st, 2018
Verified purchase

Very satisfied with the website and the ease of ordering. I appreciate how much information and details was given about each product, will definitely use heat nation again...I know this is a review but, I don't have all of my products to start actually producing my shirts yet. I can't give an exact review on how my heat press works. But I will in the future if given the opportunity.

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