• HeatPressNation

HeatPressNation

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Overview

HeatPressNation has a rating of 4.4 stars from 8,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service. HeatPressNation ranks 327th among Industrial Supply sites.

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Positive reviews (last 12 months): 93.3%
Positive
56
Neutral
0
Negative
4

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46,045 reviews

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How would you rate HeatPressNation?
Top Positive Review

“Very excited and perfect timing”

Margie S.
9/21/24

I received my printer quickly just in time to create family reunion shirts and bags. Plus I received an awesome sample pack in which I was able to make extra gifts for family and friends Very satisfied

Top Critical Review

“Scammers”

Larry L.
10/12/24

Bought a press on Amazon. Waited 3 days and heard nothing about shipping. I contacted the store directly and 3 hrs later they canceled my order. They are still selling presses on Amazon.ca but claim they have no inventory yet they sold 5 of 1 type of press in 2 days. So which is it you have no inventory or you didn't want to pay for the shipping?

Reviews (8,875)

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Thomas S.
0 reviews
0 helpful votes
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October 14th, 2018
Verified purchase

My God, you guys are slow shipping things out. Days after I placed my order, you hadn't shipped my order, but I'd already received an order I placed with a competitor of yours after placing the order with you. I then canceled part of my order with you and reordered with a competitor and got that before I got the remainder of the order I placed with you. And one of the two things I received from you was defective and had to be replaced. Never again! That was my one and only order with you!

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Eusebio R.
0 reviews
0 helpful votes
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May 29th, 2017
Verified purchase

For convenience, I made two purchases with you, I called to be sure that the product was in LaBrea, CA, the representative told me that you have in stock and would send it on the day that I spoke, was Friday, I had to deliver this order on Monday, and you sent until Tuesday, I lost my sale!. The next monday I made the purchase of the cups I never get the shipping notification, we call on Tuesday to know when it would arrive and the representative checked the computer and did not find if it had already been sent or when they would send it! And we received them until Friday "4 days to delivery"!
I have ordered from other companies that are out of state and my orders I receive in 2 or 3 days!
Maybe I will not use your services again!

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Linda W.
0 reviews
0 helpful votes
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December 29th, 2019
Verified purchase

Delivery was a bit rough resulting in product being out of stock and needing reordering. Overnight shipment failed but it did arrive by Christmas and all 12 Orca mugs were unbroken.

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Debra L.
0 reviews
0 helpful votes
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October 31st, 2019
Verified purchase

The only down side is having to buy such large quantities, especially if you just need a sample to possible sell something. Otherwise, great prices and shipping

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Ben S.
0 reviews
0 helpful votes
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October 30th, 2019
Verified purchase

Easy checkout. Good selection of blanks. I really wish mugs were available as singles for samples. Shipping costs much lower than I was about to pay on another sight.

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Thomas J.
0 reviews
0 helpful votes
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December 28th, 2018
Verified purchase

My packages always arrive in great shape and I've never received a damaged roll like I have from other places. They are 2 cities down from me so shipping is easier.

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Bob E.
0 reviews
0 helpful votes
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October 25th, 2018
Verified purchase

Easy to use website and good prices! The company is top notch. Excellent customer service and great communication with customers. I will definitely buy from them again!

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J P.
0 reviews
0 helpful votes
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June 27th, 2018
Verified purchase

Great products, super fast shipping.Heat press nation always delivers the products needed in an amazing delivery time.Will continue to use their services for all my need.

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Joey C.
0 reviews
0 helpful votes
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March 12th, 2018
Verified purchase

Overall service and product were great.

Would like to see less color change fees as I'd be much more likely to order more at times.
Maybe for the first two changes by then no fee.

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Kim M.
0 reviews
0 helpful votes
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November 28th, 2017
Verified purchase

Awesome service! Purchased both a heat press and sublimation printer as a result of the time Jared took at the All Things Silhouette Conference in Atlanta to explain my options. He was great!

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Omega K.
0 reviews
0 helpful votes
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December 8th, 2015
Verified purchase

Website was very informative and cyber Monday special was enticing. Plan on purchasing a larger heat press in the future but for now til I familiarize myself this works great. Thank you

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Leo M.
0 reviews
0 helpful votes
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January 8th, 2020
Verified purchase

Had a few hiccups but nothing mayor and customer service was helpful. Nothing is perfect right? Specially when u buy online!
Would I recommend it? Hands down, yes..

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Janet W.
0 reviews
0 helpful votes
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December 15th, 2019
Verified purchase

Excellent except why not free shipping on orders exceeding a certain amount? I just placed an order for over $200 and still paid shipping. Don't like that.

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Rachel A.
0 reviews
0 helpful votes
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October 25th, 2019
Verified purchase

Great customer service, delivery makes me think twice before I buy. Never know when it's coming. My last two orders just showed up. Was never sent the tracking info.

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William B.
0 reviews
0 helpful votes
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November 12th, 2019
Verified purchase

Overall "good" experience. Not sure about the mugs from here (quality and delivery) but the prices seemed fair. Shipping costs were higher than I would expect in these days.

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Alfonso N.
0 reviews
0 helpful votes
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June 22nd, 2019
Verified purchase

Did a lot of research and this and you guys were the most helpful. Especially with having short videos so customers know what they are getting thanks for making it easy.

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Denise S.
0 reviews
0 helpful votes
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May 31st, 2019
Verified purchase

I had lots of questions and was not sure about which heat press would suit my needs. The customer service rep was patient and very helpful in assisting me with making an excellent choice!

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Barb K.
0 reviews
0 helpful votes
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August 8th, 2019
Verified purchase

There was a delay with part of my order but customer service made it right by shipping the item out and sending it overnight so I didn't have to wait another week. Overall a good experience.

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Jerry M.
0 reviews
0 helpful votes
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April 1st, 2019
Verified purchase

Rating is only for price and delivery. The product got here very fast and in perfect condition. I've yet to use it, will update performance later if necessary.

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Karen R.
0 reviews
0 helpful votes
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March 8th, 2019
Verified purchase

I ordered these heat press pillows because the price was very reasonable for what you get. They are well made & should help when pressing vinyl on t-shirts & other items that are not flat.

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Mamaofboyz A.
0 reviews
0 helpful votes
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January 5th, 2019
Verified purchase

Everything was perfect. I waited for the heat press to be back in stock checked everyday although the customer service representative did give me an exact restock date.

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David R.
0 reviews
0 helpful votes
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March 2nd, 2019
Verified purchase

Everything was delivered as expected, packaged extremely well, and set up was very easy. I started pressing shirts right away after adjusting the pressure.

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JNJ d.
0 reviews
0 helpful votes
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January 3rd, 2019
Verified purchase

Product and service are great but the shipping takes a little too long on certain items but still very happy with heatpressnation will definitely order again.

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Joel J.
0 reviews
0 helpful votes
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January 8th, 2019
Verified purchase

Order was supposed to be received December 7 or 8. Never came. Contacted heatpressnation 3 times on this issue. Didn't get our order until almost a month later.

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AliB J.
0 reviews
0 helpful votes
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August 19th, 2018
Verified purchase

Great experience. Order via heatpressnation.com website with ease. Product arrived and looks as described on website. Eager to use new Tee Pads when using my heat press.

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