HeatPressNation has a rating of 4.4 stars from 8,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service. HeatPressNation ranks 327th among Industrial Supply sites.
I received my printer quickly just in time to create family reunion shirts and bags. Plus I received an awesome sample pack in which I was able to make extra gifts for family and friends Very satisfied
Bought a press on Amazon. Waited 3 days and heard nothing about shipping. I contacted the store directly and 3 hrs later they canceled my order. They are still selling presses on Amazon.ca but claim they have no inventory yet they sold 5 of 1 type of press in 2 days. So which is it you have no inventory or you didn't want to pay for the shipping?
Great experience. Order via heatpressnation.com website with ease. Product arrived and looks as described on website. Eager to use new Tee Pads when using my heat press.
Website is easy to use, good product description. Post Office lost first order, and Heat Press replaced the order with a fast shipment from Fed Ex. Super company!
This refurbished heat press was in great like new condition. All the functions worked exactly as they should. It arrived quickly. I'm very happy with the total transaction.
Customer service is phenomenal! All orders have been timely and quality exceeds my expectations! I have had nothing but great experiences with every order.
Overall service and product were great.
Would like to see less color change fees as I'd be much more likely to order more at times.
Maybe for the first two changes by then no fee.
It took 7 days for the mugs to arrive, So if you move a lot of mugs take that into consideration.
HeatPressNation had a very good price and will be doing business with them again
Kris was a great help in making sure the product was exactly what I wanted prior to purchase.
I'm completely satisfied and will most definitely do business with again!
Awesome service! Purchased both a heat press and sublimation printer as a result of the time Jared took at the All Things Silhouette Conference in Atlanta to explain my options. He was great!
Website was very informative and cyber Monday special was enticing. Plan on purchasing a larger heat press in the future but for now til I familiarize myself this works great. Thank you
Lots of great info on any product. Loved the videos, they were very helpful. Received Heat Press today and highly impressed! Quality was top notch and so far seems to be working great!
I am just a little disappointed that the products do not cross boarders. It makes retrieving/receiving packages and potential returns a larger hassle.
Great prices but processing time is slow due to verification process, they do not tell you to verify, found out one week later after I called them, after that everything went ok
Just ordered, great service! I received the product much sooner than expected. I've been using this press for about a month now to do samples for my clients. Excellent product, very pleased!
Great experience! Mugs were delivered in a decent amount of time. Price per mug is excellent; shipping is steep... but I get it! Product is exactly as described and better than expected!
So far I am pleased with the heat press that I purchased. There was a little problem with pricing but it got resolved. Customer service is good and they handled everything professionally.
Heat press nation is the go to place for all your printing needs hands down. Imagine if I was getting paid to say this. (just to clarify i'm not)
Thank you
I purchased this press after reading advice and reviews at Silhouette School Blog, where there is so much information. I knew I wanted the 15 x 15 size and one that wasn't a basic model since I've had buyer's remorse in the past when I purchased something I couldn't grow into. In the ads, the press looks huge but it's a great size and the pull out lower platen is wonderful. I actually got the press the day after I ordered it because I'm close to one of their facilities. This is a great press and I'm so happy I got it.
Took me over a week get my order, and I only live 30 miles from your shop. When I called customer service. I had nothing but lies by three different people.
Very informative on description...comments were awesome from other customers Prompt service...just received my press yesterday exciting to start putting it to use
Called and spoke with Jason who was extremely helpful and patient in answering my questions. He also helped me later as I placed my order online. Very knowledgeable. Appreciated the help.
Shipping time was great. Had a problem with the timer and auto open working at first but one call to customer service and it was an easy fix. I really appreciate the payment plan options as well.
Very impressed with this heat press. So far it's reached all my expectations and more. I would recommend this machine to anyone interested in getting in the t shirt business!
If there is an option for onsite pick-up, please include the contact info or inventory availability so customers know if they can just have other options when placing an order.
It would be helpful to have more video comparisons between the different levels of heat presses. The chart only helped a little bit and doesn't even include the craft pro.
Ordering process was very easy for both my heat press and mugs. Mugs took longer to come in than I'd hoped but I understand. Individual mug quality is very inconsistent.