HeatPressNation has a rating of 4.4 stars from 8,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service. HeatPressNation ranks 327th among Industrial Supply sites.
I received my printer quickly just in time to create family reunion shirts and bags. Plus I received an awesome sample pack in which I was able to make extra gifts for family and friends Very satisfied
Bought a press on Amazon. Waited 3 days and heard nothing about shipping. I contacted the store directly and 3 hrs later they canceled my order. They are still selling presses on Amazon.ca but claim they have no inventory yet they sold 5 of 1 type of press in 2 days. So which is it you have no inventory or you didn't want to pay for the shipping?
Heatpress Nation was a 5 star. The product I ordered, PARODY Light and Dark, is questionable. This product was recommended by Melissa. I agree the colors seem to print brighter on the Parody sheets, but - - After ruining the first onesie, I watched YouTube videos. Three more onesies were ruined from the light Parody sheets. The first was my mistake with putting the design face up. I used my heatpress and a teflon sheet. No directions came with the two boxes of light and dark. After watching YouTube I put the design face down, then pressed. The design seemed to be on the onesie, but the paper would not come off the design. After ruining a total of four onesies, I feel I wasted my money. **Heatpress was set at 320 and pressed two at 12 seconds (I ruined one at this temperature.) and two at 20 seconds.
Products are always what I ordered. Never have had an issue. Been ordering from Heat Press Nation for a few years. I would prefer shipping to be a bit faster but overall I am very pleased.
Great customer service! Product was not ready to deliver when I ordered, however Heat Press Nation Customer Service called me to touch bases with me on when the product should be received and when I could expect to receive it!
I love these mugs and will definitely be buying again in the near future - 2 of them did come broken, its possible it was done in shipping. Do you guys ever run specials on these mugs?
Easy to use. The order was shipped on time but my issues are mostly with the post office where I live. Next time I would see about using another medium for delivery either UPS or Fedex.
Had a great experience love all of the products, I just wish shipping didn't costs so much. That's the only thing stopping me from ordering and trying other products.
They send me notification saying the product I wanted was in stock of which I waited for a while. Thankful to get the email so things worked out great
Very happy with the signature series 6 in 1 mug press heats up quickly does an excellent job only issue I'm finding it's on tapered shot glasses and mugs has a tendency to slide out but I would recommend this product I have other Signature Series presses very happy with.
I've shopped with you several times now, and I've never really seen any coupons offered on your site. It would be nice to have 20 or 30% off an entire order now and then.
Thanks!
Live chat with Jay was very informative. A lot of reviews to check out & great pricing.
The Bundle is missing vinyl. I will need to call and inquire as soon as I have time
The site is easy to use and if you are ordering out of state the wait for your item isn't outrageous. They are a great company with great self starter or even large hobby products.
Your customer service was immaculately implemented on small but very intimate scale that leads me to believe that on a grander scale it is exactly the same no matter the scale. You guys provided me with the option to pick it up at one of your warehouses, specifically the Fullerton warehouse, where all five of the workers took my info to lookup, locate, pull, and load my purchase with a almost machine like rhythm with a level of human kindness which changed my entire outlook on a warehouse labor shattering all my preconceived biases. Furthermore, the man whom responded to my phone call offered to help me with learning how to operate my machinery on his own time which i told him is not necessary but the offer was so grand he should be given some sort of merit for his personal effort to advance your companies reputation. My personal opinion is one where if i were the owner of this company i would do whatever it took to retain all these employees with a fear of losing a labor force most companies would be envious of their uncanny loyalty towards maximizing your company's efficiency, customer service, and overall reputation.
Very user friendly website! Product details given was very informative which made my decision to go with this company helpful. Very easy and secure checkout process as well.
I used "chat now" feature for some help on choosing the right shade of green for a customer of mine. They were super helpful. Thank you. Great prices..
Fairly easy process. Wish there were more color options and pictures of what is available.
Label types of vinyl. All bundled. I do not know which is stretch
It was great. Products came in a timely manner and we're packaged carefully with supplemental items. My black series heat press works great and is of high quality.
Bought my heat press last Fall and have had great success with it so far! For value, support and speed of shipping, you guys are awesome! Thank you...
Please include instructions on how to complete constriction of mug press. The extra handle in the box was never shown on any photos or video. I finally discovered that it went on the side as a carrying handl. You also need to explain how to get all the predsure adjust equal for thr first time. Everything was way uneven. Not one was close to each other top or bottom adjustments. I measured the gap on the top and equaled it out that way. For the bottom I made them both just tuch the pad. Is there any better way to do this.
Thanks Bob LaDuke
We got this press and accessories at the recommendation of my cousin. I'm so glad we did! The products are all great and I feel they allow me to create professional quality items easily.
I had purchased this item for my birthday, and haven't been able to open it up and use it quite yet. Shipping was a nightmare. It is no fault of the company, rather FedEx.
Had a few that were broken during 1 shipping which was not their fault but they replaced them right away. I have ordered more. Great mugs with a great price. They sub very good.
I'm almost afraid to tell others how great you are because of the competition - but these guys (and gals) are really great - I've been making money from day one - there's plenty to go around!
Very happy with the purchases. They are working great. I thought the shipping was a little high, for the amount of money spent on the printer, would think it could have been shipped free.
My package arrived earlier than expected and in perfect working order.
Great price and easy to use.
The heat press itself is awesome! I'll definitely be back for anymore of my heat pressing needs.
Wrong press was sent. Took a few emails, photos and eventually a phone call before anyone actually believed me it seemed. They just kept sending instructions on how to get it to auto open.