Before I had my teeth cleaning and 1 cavity filled in May 2023 at Tend in DC, I checked with the front desk and their website that they accept my aetna dental insurance. Therefore I agreed to get my teeth cleaned and cavity fixed (paid $75 after the insurance for the cavity). November 3rd 2023, Tend sent me an email and said that there is a problem with my federal dental insurance (I have this dental insurance since 1998) and I will be responsible for the bills?! I responded to them that I am not responsible for anything. STAY AWAY FROM TEND - THEY ARE CROOKS!
I got the following email from this dental company. When I called I was told that my costs would be 350.00. This email is false. I also had to pressure them they just wanted me to make an appointment. I said no what will it cost me for an exam. 350 is more than a Park Avenue dentist charges. And of course they don't take my insurance. Fake and a mill. I don't even know how they got my email see the following email. They have all sorts of glowing reviews on Yelp which I suspect are fake.
--Original Message--
From: Tend <*******@hellotend.com>
Sent: Mon, Aug 3,2020 11:06 am
Subject: Organization of Staff Analysts Welfare Fund members welcome
Tend
"Out of network"
Can be a good thing
80% of our out-of-network checkups are fully covered, just like in-network checkups. You'll just owe your normal deductible and coinsurance.
To find out exactly what you'll pay, give us a call at*******686.
CALL NOW
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The Tend Guarantee
We guarantee you'll be satisfied with your experience. Full stop. If for any reason you're not happy, let us know within six months and we'll give you a full refund.
No questions asked.
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63 Wall Street
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Tend*******686 41 Union Square W, Floor 3
New York, NY *******
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