• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,061
Neutral
142
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,163)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user jennifert2644
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I enjoyed the experience of bidding but found several of my items broken when I got home yesterday with my items. Broken as in no good to me or anyone and will be trashed. Doesn't seem fair to not show photos of things like this and/or put in the description. The auctioneer was Bigfoot in Marion, NC. This will most likely be my last online auction.

Reason I chose this business:

Read the reviews online

Thumbnail of user ryant1133
1 review
3 helpful votes
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July 22nd, 2024
Verified purchase

It was good but I had 2 pages of stuff I had bid on and it had a total $ amount for each page instead of a running total and I spent more than I thought I had because the total I was seeing was for just the one page of stuff. My fault for not seeing that but I just assumed the total shown was for everything not just the page I was looking at. O well lol. Other wise it was good

Reason I chose this business:

I bout stuff from HiBid previously

Thumbnail of user ernsts38
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Bidding on items seemed to be going well right to the end thinking I had won the items. After the invoice came back, I found I did not win, due to not getting to the minimum price, but there was no indication of it being a minimum.

Reason I chose this business:

Recommended by a friend

Thumbnail of user michelles4792
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Everything was absolute junk. Broken and worthless I know it's as is but when the receipt says not damaged that's what I expected to get

Reason I chose this business:

Looked decent.

Thumbnail of user markw4467
2 reviews
0 helpful votes
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August 13th, 2024
Verified purchase

During the first five lots my screen froze and I was unable to increase my bids or do anything else. I don't know if was my computer or the bidding site that was at fault.

Reason I chose this business:

That’s where the auction was

Thumbnail of user josephp3051
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Auctioneers are very responsive to your orders and contact you very quickly, says a lot for a company then most of the other ones.

Reason I chose this business:

I like doing auctions and I can't say much more than that.

Thumbnail of user rickc1033
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

With HiBid it covers a number of auction houses. One log in and in am recognized. Easy to bid except when there is an internet glitch.

Reason I chose this business:

Ease of bidding multiple auctions

Thumbnail of user woodyn9
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Started doing this because I saw a sign for an auction of Pasco County equipment and wanted to try for one of their trucks. I didn't win anything in that auction, but I learned a bit, and am now branching out into other areas such as collectibles and deeply discounted household items. Still working on that truck, too!

Reason I chose this business:

Just who was running the auctions

Thumbnail of user richardf2773
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Frustrating to be forced back to the current bids page when you are kicked out multiple pages in. Jusr gave up.

Thumbnail of user paulm5844
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

A couple of times while I was trying to place a bid, there appeared to be some kind of disruption and I almost lost what I was bidding on because I had to keep trying to get the bid to go through.

Reason I chose this business:

That was the site the auction was run through.

Thumbnail of user chuckn123
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I was the winning bidder on a utility trailer in Mattoon, IL yesterday. The bidding process is very straight forward, no issues at all. Although, making the decision if this was the trailer I wanted was difficult. I would like to see a better description of the item for sale. I would also appreciate more pictures from all sides of, for instance, this trailer I purchased. There were only 3 pictures of this trailer. Two of the front and one on the right side. Nothing on the left side or rear. I guess I'm spoiled, other auction services give me pictures from all sides, including tires.

Reason I chose this business:

I've been looking for a utility trailer for awhile. HiBid had a good selection and relatively close to home.

Thumbnail of user scottb3880
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Bid on an item, go pick it up if you win the bidding, no hassles, miss the old time auctioneer calling the bids. Overall i would recommend HiBid

Reason I chose this business:

It is what came up in my feed

Thumbnail of user boedyw
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I accidentally made a bid on a fake item and could not figure out how to contact someone at HiBid about this person selling fake items. Nobody would answer my phone call within business hours

Thumbnail of user michellep2976
1 review
1 helpful vote
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July 10th, 2024
Verified purchase

I definitely mean all due respect, but pictures alone do not tell the facts. When one lives 50 miles away, and can only bid sight unseen, it would be very good to have more in depth details about the items, other than "new". Clearly the item I picked up was not "new". The world won't come to an end, but I know I must be extra extra careful about bidding now. I know it's the buyers responsibility to "preview" the auction items before the auction, so I take full responsibility of course. But much better descriptions would be a great help. It's probably best to stay with local auctions. Thanks so much!

Reason I chose this business:

My local auction house used HiBid for a local online auction. The reason I am writing this is not because of their auction. It was a different auction 45 miles from my location.

Thumbnail of user kcb36
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Fairly good, until my 5 items came up, in a row, and then I had to refresh and missed getting a bid in before the soft close ended.

Reason I chose this business:

That's where I found the auction - didn't know I had a choice.

Thumbnail of user ricks1812
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Love the platform on my PC but also easy to use/bid on my tablet and phone (I am generally reluctant to use my portable devices for things like this).

Reason I chose this business:

Hibid is where the auctions are! I have seen a couple of other auction services come and go, but they do not have the selection of auctions that Hibid has.

Thumbnail of user callumh50
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Overall, the whole bidding process from start to receiving the items, was painless and very efficient.

They tried to help in the beginning but I don't think they were able to affect the overall outcome.

Reason I chose this business:

Referral and online search

Service
Thumbnail of user billyj397
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Good had no problem went as described.didnt have to get in touch with anyone was as described.no problems.

Thumbnail of user steveh4050
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Was pretty much pleased but when picked up winning items item was missing they could not find it said they would look for it and contact me

They responded to missing item waiting on them

Thumbnail of user lincolnc65
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I have used this platform for several years. I have never run into any problems, there are several sites to choose from, user friendly and no issues.

Reason I chose this business:

It has a wide selection of auctions to choose.

Thumbnail of user jamesb10074
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

While in the last minutes of my bidding the bidding froze and I was unable to rebuild, and I lost the lir, The auctions continued to pause and finally I stopped bidding,I had planned to spend much more

Reason I chose this business:

It the system used by the houses I like and know, They are good people

Thumbnail of user donalds2252
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Great auction with no problems. Doesn't matter what clothes one has on while attending an on-line auction. Looking forward to next one.

Reason I chose this business:

Easy to use.

Thumbnail of user kyram58
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I've had a great experience I had one bad experience I bid on something and after payment I was informed they don't have it and I never received a refund.

Reason I chose this business:

Nemo auction I attend live and they hosted an online auction here

Thumbnail of user judee23
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase

As usual easily navigated the site. We are having to prioritize our purchases related to the economy and being on fixed income.

Reason I chose this business:

Darr and Plainview are on HiBid.

Thumbnail of user erics3767
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

The SAK people had no idea my bidding froze at the final moments of my bids on three motorcycles and were concerned about this happening. I also was not notified of my winning bids by e-mail or any other method. I am not sure but I believe something between my computer and your software or server. Might be something was overloaded handling 2 bid up dates (manually entered) between three items closing at the same moments. Fortunately my bids got through and I was high bidder of all three bikes as desired. It was an unpleasant evening and morning until it was finally verified that I won, but there were a couple of other important bids that could not be completed as your website froze me out of further bidding. Oddly the winner of one of these bids drove from Wisconsin to Central Il. To pick up the items (maybe $20?) an asked the auctioneer why I didn't bid on these items (which were for one of the motorcycles) little did he know I was blocked from bidding and watched it sell while frantically trying to "refresh" my machine to enter a bid.

No one there when my service stopped working (after 8 pm central) while the auction carried on. Otherwise pretty decent folks to talk to ---during business hours.

Reason I chose this business:

I like the auctions wide variety in Indiana and Illinois. I was initially upset with SAK Auctions but believe it was unfounded after speaking with them. I would gladly deal with them again. I think H-Bid soft ware should consider altering the closing times on higher priced items or when multiple items are expiring at the same time. Also a lot of bidders probably don't have the bandwidth for some of the situations that happen during bidding. Thanks! Eric S.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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