HiBid has a rating of 4.0 stars from 1,850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and customer service. HiBid ranks 3rd among Auction sites.
Do not bid if the company does not give detail information about an item. I.e. Stone size, carat weight. Especially if you're a novice and you don't know grams. Items can look bigger in pictures. Send auctioneer questions.
The time per lot is off relative to the website and you miss out on sales. There isn't an easy way to search for auctions or lots. It doesn't save your place in your scrolling through lots well. The App could warn you about being outbid. You NEED a watch list before the sale comes close to an end. It's too hard to navigate otherwise
Over all.I've been very pleased, but lately I've noticed.Some auction companies are getting sloppy with product descriptions.And they're not exactly what they've been described.They would say it's one brand and when you get there.It's a different brand thankfully.The auction house made good and refunded but I hate auction credit
The app should give notifications when a watched item is going to expire. The app also glitches and force closes very often. If you go into an auction to look at items, and then go back to the auction list, they appear out of order so you will get lost on which ones you've already clicked on and seen. Otherwise, it allows for seamless bidding and payment.
So many sellers and items.
Do not bid if the company does not give detail information about an item. I.e. Stone size, carat weight. Especially if you're a novice and you don't know grams. Items can look bigger in pictures. Send auctioneer questions.
Very good platform, ease of bidding fair prices.
I bid on a delivery xpress but received a statement the delivery fee was x /mile. Why do you auction delivery services but then charge extra for delivery. I've also mentioned twice now that I'll pay by cash/check upon pickup of items. It just doesn't seem to cross into who's responsible for seeing this but it's charged to my card before I pickup items on Monday.
If you inly have x amount of money to spend, you can bid that much and hope to win your item and it’s fun to watch the live, online auction. I’m calling Mon before my pickup appt. To see if my messages got across. Corbin is not far for me to drive.
The time per lot is off relative to the website and you miss out on sales.
There isn't an easy way to search for auctions or lots. It doesn't save your place in your scrolling through lots well. The App could warn you about being outbid. You NEED a watch list before the sale comes close to an end. It's too hard to navigate otherwise
Seller charging me $58.50 as a "cancellation fee" on my very first "winning" and auction. I thought it was the amount I bid for all, but it was the about I bid times 50, which came to $325, which would have been my entire paycheck. I asked if anything could be done as I'm a single mother, and they did not answer, but they did charge my account $58.50 without my authorization. I will dispute the charge.
My experience with River City Auction was horrible.
Realized after getting home they didn't give an item that I bid on.
One of the items was missing almost all the parts.
The refrigerator with a "small dent" was completely gashed in on a corner.
While trying to find one of my items. They said it was "sold out" and offered to let me use my 7 dollar bid to pay for something 7 dollars retail from the warehouse. That's ridiculous. The item I bid on, had a much higher MSRP.
Many of the items were junk bulk items that they made seem like individual products.
I don't know of any other auction services. I don't think this is HiBids fault other than letting dishonest auctioneers like River City Auction on their platform.
I usually love Hibid. However my most recent transaction has left me weary. I was never notified if I had won or not. It said you may have won. And pick up was the day after the auction. I reached out after not hearing from anyone then only had 2 hrs to pick up my item and by that time we were literally in the middle of a tornado.
I find great auctions on Hibid
When it comes down to the final minutes in any auction, it is a complete inconvenience to be unable to bid on your item without having to scroll through all of them in the listing. Also in a most recent auction the site was down the entire day and I was unable to bid on any of my watched items.
I chose hibid because there really aren't many other auction sites to choose from.
It was good but I had 2 pages of stuff I had bid on and it had a total $ amount for each page instead of a running total and I spent more than I thought I had because the total I was seeing was for just the one page of stuff. My fault for not seeing that but I just assumed the total shown was for everything not just the page I was looking at. O well lol. Other wise it was good
I bout stuff from HiBid previously
Started doing this because I saw a sign for an auction of Pasco County equipment and wanted to try for one of their trucks. I didn't win anything in that auction, but I learned a bit, and am now branching out into other areas such as collectibles and deeply discounted household items. Still working on that truck, too!
Just who was running the auctions
I definitely mean all due respect, but pictures alone do not tell the facts. When one lives 50 miles away, and can only bid sight unseen, it would be very good to have more in depth details about the items, other than "new". Clearly the item I picked up was not "new". The world won't come to an end, but I know I must be extra extra careful about bidding now. I know it's the buyers responsibility to "preview" the auction items before the auction, so I take full responsibility of course. But much better descriptions would be a great help. It's probably best to stay with local auctions. Thanks so much!
My local auction house used HiBid for a local online auction. The reason I am writing this is not because of their auction. It was a different auction 45 miles from my location.
I put a bid in on a fryer and range, at time sq hotel auction. My hi bid was $80 and the nobody bid against me so the hi bid was a dollar and I won they didn't honor my winning bid or accept my hi bid of $80 after seeing that I won I paid $ 500 for shipping and had to cancel that and lost the $500 for reserving the truck and help
can't recoup a dime
I bid on 3 boxes of factory ammunition, according to the description, and won all three.
I drove 2 1/2 hours to pick them up but there was NO ammunition, just empty brass.
The auctioneer (Spear Auctioneer, Russellville AR) just said "Oh we're sorry, we e thought it was loaded ammunition".
Forty dollars in gas and five hours of driving.
Total incompetency.
Easy to find auctions, although the auctioneers may be inept and not vetted.
The lot I bid on appeared to be bid for lot. There was no explanation of bid per piece in lot. Most likely my fault for lack of due diligence. There was also poor communication with the auction in response to questions about the lots.
I had heard good things about pulling in many auctions into a single site. Issue not realy with Hi Bid but the auction itself.
While bidding on several instances of the same product It was difficult to see, which one was winning because of the timers… I would suggest breaking them up with a different product… Thank you
Also, I want to commend the staff at the pick up site. They were Great!
As a repeat customer, I plan on using HiBid again and again. Easy bidding process. I would recommend using a computer over a phone. It's a little easier to navigate. HiBid gives you plenty of notice and time to re-bid on items if outbid.
The company I work for used this service for an auction and have been using it since then.
Hibid was great till I had a issue with a auction company riping me off they put my account as pending. Now I can't even bid on auctions they take the auction house word. Don't even reach out to the bidder ask full story. I bid on here all the time had no issues till. I got ripped off sold junk didn't work from auction company. Hibid hold on my account let auction house screw with my livly hood. I use site make money resale no can't use because hibid ban my account. Because I left a bad review for the auction company.
As a person who is new to online auctions,I have to say that HiBid has made it easy for me to locate many different auctions. I have learned to be careful and wary of items with bad photos. Items are as is and sometimes photos don't show the damage. I recently bid on two rollerblades and upon pick up found both to be damaged beyond use. I was a little surprised that an auction house would list something so damaged.But that is no reflection on HiBid. After all they don't actually run the auctions themselves. I had one issue when trying to bid on items with the RSM auction. My bids were kept pending all day until the auction closed so all of my bids were rejected which I found extremely frustrating. Overall I have found some lovely things and would recommend HiBid to anyone looking to enter the auction world.
I chose HiBid because it’s easy to navigate and gives me a wide variety of items to explore.
It was a very good auction. The only problem I had was the site locked up once and I ended up on something totally different from what I wanted to bid on and of course, won the bid on something I didn't want.
I’ve been a member for several years.
Each time I need information, the auctioneers have been very prompt in response to questions. When I'm able to schedule a pickup time, pickups are easy and cuts down on the number of people picking up purchases. I've had only 1 issue with a delivered product but was due to the one delivering, not the auction co. My overall experiences have been good.
Prompt response
I’ve been doing business with HiBid for a while. I purchase items for home and descriptions are good. When I need information the auctioneers have been quick to respond. I am not able to load heavy items or have anyone who can help at times. So, I always appreciate any help and think the guys who help me should be tipped well.
Your website is the easiest site of all I use. And the employees at the auction site. Are the best, very friendly and helpful. I am a dealer, and I appreciate the professional service from start to finish.
Saw it on Facebook and thought I would give it a try
I bid and bid the auction is over and it just says you may have won this item. It has done this about 4x.
I have no idea what's going on. I always thought when it says the auction is over it's over. It doesn't start all over again. I think I won one auction since it said you won but it disappeared and I never heard anything about it. Like I said I am confused.
Never heard back. I don't see a place to go to and check to see if I got a response either. I am new to
this site but still the bidding is easy but that's about it.
I was looking for an online coin auction & it was one of the first ones I saw.
As I understand the rules. If a bid came in within the last 60seconds that it would extend the bidding process by 3 minutes to allow for additional bids. I had bid on the 1882 Carson City Morgan silver dollar and had the winning bid until the last 10seconds. Then someone sniped the bid up 1 dollar extended the count down clock the 3 minutes. I tried to bid multiple times immediately and it wouldn't let me bid additionally although the clock that was extended kept counting down. The other bidder won the auction for just 1 dollar more. I was locked out and very angry to have lost it due to this issue. Had I been able to remove other bids from the format of the other items I won, you would not have sold me anything. The Morgan was the first thing to close. I'm contemplating contacting HiBid about this!
Because I get emails every day from HiBid.
First time using Hi Bid. Had questions called Stacy. She was polite and professional. She addressed all my concerns. She's definitely an asset to your company.
I called Stacy
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.