• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user paulw3199
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I had go exit out of the system several & go back in. Other people experienced similar problems.

Reason I chose this business:

Variety of locations & auctions.

Thumbnail of user georgannm9
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

It was just simply cool!
It's kinda addictive! Looking for to more!

Reason I chose this business:

Auction flyer

Thumbnail of user garyo611
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

It is always easy to bid and auctioneers always answer timely

Reason I chose this business:

Because it cover multiple states.

Thumbnail of user unkownn
1 review
1 helpful vote
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June 13th, 2024
Verified purchase

I have googled HI Bid and read that I can expect no assistance from Hi-Bid in a dispute with an auctioneer. Also, it appears that one auctioneer can vindictively ban a bidder and it prevents bids to other auctioneers. The personal decision is forget him and Hi-Bid, but the business decision says suck it up

Please know that in the future, I will not accept an unauthorized charge on my credit card.

Thumbnail of user mikef2075
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

I bid on a nearby auction and won a number of items. In the terms I was entitled to free shipping but on close I was asked to pay for it. The auctioned items also changed location and countries upon successful bid. Every question to the auctioneers goes unanswered with demands for more money for shipping but never specifies an amount.

Reason I chose this business:

Chosen as I use the government version loosely affiliated with the site. Can't contact him if for customer service...

Thumbnail of user nancym4125
1 review
1 helpful vote
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June 3rd, 2024
Verified purchase

Hi I won a bid on 5/18 #956 W
On the site it says price realized not open? I've emailed Antique finder services Inc 2 times and several days apart. I didn't receive any feedback. Can I cancel the order? I'm new to this and have won many bids other places that I sent a message to responded right away. If I overlooked anything I apologize. Thanks Nancy

Reason I chose this business:

Because I'm fairly new to coin collecting and checked it out now I'm semi hooked

Thumbnail of user edwarde568
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I look for specific things. Sometimes I give up though because I come across auctions I wouldn't bid in but I have to scan through their endless lots. The ability to just not include specific auctions would great.

Reason I chose this business:

Because it is the best sight to find what you are looking for and get a true auction experience. It also has many of my favorite auction houses.

Thumbnail of user geraldl587
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The bidding was easy with no doubt of what you are bidding on and bid amount.

Thumbnail of user kamalh42
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Overall, my experience with HiBid has been great. Most auctioneers are responsive to email and text messages and do their best to describe their items in details and in the form of multiple pictures.

Most auctioneers are very responsive to email and text messages.

Reason I chose this business:

Great selection of items at reasonable prices.

Service
Thumbnail of user johnb13219
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I placed a bid but the reserve was not met,couldn't find a reserve price all it says is you may have won. Contacted hibid to ask what the next step would be still waiting for a response.

Have not got a response yet.

Reason I chose this business:

Hibid had a lot of items I'm interested in.

Service
Thumbnail of user joryw6
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Had issues with payment charged being higher than bids and customer service couldn't help said needed to talk to auctioneer

Over all good just no help

Service
Thumbnail of user jamesb9806
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

I thought i was an item winner, in Pasco auction. I expected to get a confirmation email. Nothing, maybe I mis -understood? It said things could be shipped? Are they sending it? I see no communication? If it is shipped? Confirmation of winning? Where to pick it up? Weird?

Reason I chose this business:

It comes up on my phone.

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user bethb1097
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Easy to bid and quick invoice received. Website was easily navigated through.

Thumbnail of user debbieb2165
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

It's been a good experience overall. This particular auction had things I am interested in.

I wanted to change shipping to pick up and Kelly helped me with this.

Reason I chose this business:

A friend recommended it.

Service
Thumbnail of user chadwicks25
1 review
1 helpful vote
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June 14th, 2024
Verified purchase

Nothing magical here. Multiple sellers selling jewelry out with certain specs and quality that do not match up once you take to a legitimate appraiser. Waste of time buying here.

Service
Value
Shipping
Quality
Thumbnail of user johnb13402
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Easy sign on.
Easy browsing.
Could use a little more item detail.
Easy bidding.

Reason I chose this business:

Previous esperience.

Thumbnail of user pauld3335
1 review
1 helpful vote
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June 19th, 2024
Verified purchase

YOUR SOFTWARE WORKED FINE,,, NO PROBLEMS,, AARON URBAN WENT ABOVE AND BEYOND TO MAKE SURE I WAS SATISFIED WITH MY PURCHASE,,, ALSO HE WAS RIGHT ON TIME FOR THE SCHEDULED PICKUP,, I VERY ENJOYABLE EXPERIENCE,, I WILL TELL ALL MY FRIENDS OF THIS VERY POSITIVE EXPERIENCE,, THANKS HI BID AND AARON

Reason I chose this business:

USED BEFORE

Thumbnail of user michelem1683
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Extremely organized, professional, courteous, and most importantly- respectfully!

Thumbnail of user douglasw1084
1 review
1 helpful vote
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May 30th, 2024
Verified purchase

First time on-line bidding (and winning). Overall a pretty good experience although I had difficulty finding auctions with the particular item I'm interested in and did not find an explanation of how to make arrangements for shipping. Would appreciate a "global" search over all action sites. (If it exists and I just haven't found it - please disregard.). I will be using this platform in the future.

Emailed asking about shipping; was answered adequately.

Reason I chose this business:

Random on-line search.

Service
Thumbnail of user lamaram1
1 review
1 helpful vote
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June 2nd, 2024
Verified purchase

I bought a lot of dolls and it was super easy despite having a different ship address than payment address as I live in Canada but get all my stuff sent to my place in the US. Easy peasy could not be happier! Thank you

Reason I chose this business:

You had what I was looking for

Service
Thumbnail of user deirdreb99
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I enjoy Hi Bid. I sometimes get all jumbled up with it but that's on my pay cause I'm not computer literate. Keep up the good work!

Reason I chose this business:

A friend sells on there.

Thumbnail of user rubeng290
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

My first auction, full of excitement, very user-friendly system.

Thumbnail of user robertd296
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

Very nice Snap On tool auction that went very well, win some lose some.

Reason I chose this business:

I have been in a lot of HiBid auctions because I collect Coffee Mills.

Thumbnail of user danab926
1 review
1 helpful vote
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May 28th, 2024
Verified purchase

Global Auctions - great experience bidding and picking up items. All items were as described and worked well. Pick up was easy and I will definitely keep watching for more items that we might need in the future. Items are available to view before if there are any concerns about condition or quality.

Reason I chose this business:

They have all the auctions in the area listed and the platform is easy to use. I can add my watch items and bid easily and track all items I am interested in.

Thumbnail of user melh191
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Fun and profitable. Items were as described. Easy pickup, no hassle and help loading items.

Reason I chose this business:

Friend told me about it so I gave it a try. Will do again.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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