• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user dannyy75
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I have bid in past auctions and have always had a good experience.and will continue to bid in future auctions

Reason I chose this business:

I like the online bidding experience.

Thumbnail of user karenl4277
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

I was able to go see what I was bidding on since I was close to the location. Bidding was easy but I had trouble with my internet connection and I had to close down and restart because the bidding locked up. There was a nice greeting before it started and received a nice receipt after it was done. The auctioneer was very friendly and pickup was easy.

Reason I chose this business:

I have used them before and it worked out well. This one was close to me.

Thumbnail of user dianek1732
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Using the watch list is really helpful for searching for what you want to bid on.

Reason I chose this business:

My daughter and I have buy on HiBid for a few months now and are completely satisfied with there operations. Shipping has always arrived perfectly.

Thumbnail of user wallyv8
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

This sale had waaaay too many lots closing at the same time...worst sale ever for that!
This sale did not need a 4 minute extension to the bidding time; most sales have 2 mins which is lots if you know what you are doing.
On this sale; I registered for the sale, but when I bid I still needed approval by the auctioneer?

Reason I chose this business:

Did not choose Hibid; it was the sale I picked to bid on items. I use all the sale platforms...Hibid is not the best. They all need improvement...i would like to know what details the auction company has to put into the sale that makes all of the sales different? There should be higher standards for items to be in a sale.

Thumbnail of user lindad3589
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Hibid is a user friendly website. Most items have sufficient pictures to make a decision.

Reason I chose this business:

Canadian so no surprise fees

Thumbnail of user scotts4257
1 review
2 helpful votes
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April 14th, 2024
Verified purchase

Always a Great time looking through the items. I usually purchase off Ebay or Mercari but have got some great buys here even with added fees the combined shipping can be a lot cheaper then eBay but sometimes the shipping is high with some shippers used by the auction places charging $5.00 or more a box and another $5.00 or more for bubble but overall it's been great.

Reason I chose this business:

Stumbled across it while searching for some diecast cars and always return searching for more

Thumbnail of user terrym1884
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

A little bit nervous at the end! But fun.
Everything went good will definitely do it again.

Thumbnail of user matthews3113
1 review
3 helpful votes
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April 21st, 2024
Verified purchase

So, in the recent record auction. I was away from my laptop and used the mobile app. I bid on a record and was winning it when the auction said it was closing. After I felt the win was well in hand, I shut the app off. When I returned home to finish the auction, I noticed that I had actually lost that record to someone else? The app did not work as intended.

Thumbnail of user amandaw2048
1 review
1 helpful vote
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April 18th, 2024
Verified purchase

I'm not the most tech savvy person so I get intimidated by new auction sites. After I got used to the newness of HiBid, I realized how user friendly it is. I love the live bid feature and the detailed info on each auction.

Reason I chose this business:

A friend recommended it for local auctions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Amanda, for your wonderful review! We're thrilled to hear that you found HiBid to be user-friendly, especially on mobile. We're glad you appreciate features like live bidding and detailed auction information. We're honored to have been recommended by your friend for local auctions, and we're committed to providing you with the best auction experience possible! Happy Bidding!

Thumbnail of user jenniferg3506
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Very easy to use website for finding local auctions. Already have my eyes on another one!

Reason I chose this business:

Used before in the past

Thumbnail of user georgel712
2 reviews
1 helpful vote
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April 17th, 2024
Verified purchase

I am a long time user, usually bid every week, have for years.
I use "Tile View". When I am in my "Watch List" and make bids, not everything updates.
The bid in that particular "Lot Box" will update the dollar amount, but does not update the bids and the bidder in the line under the dollar amount. Clicking "refresh" does not update it, I have to click "reload" on my browser. Also, when I bid, the numbers in the green, gold, red, blue boxes, do not update. But I can update clicking "refresh". That's too many clicks in the heat of the battle. LOL

Reason I chose this business:

I didn't, the auction house did. So...you should try to make them happy.

Thumbnail of user cinthiam33
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Thought it went great got a lot of good deals. Bidding on a couple of more auctions right now

Reason I chose this business:

No specific reason

Thumbnail of user alainaa19
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

I guess I was too late to bid on more than one item. When I tried to bid on anything else it kept saying that it was ending soon and I couldn't make another offer.

Reason I chose this business:

Found you online

Thumbnail of user joannea389
1 review
3 helpful votes
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April 28th, 2024

Encore auctions are scammers. They list items with lead descriptions that do not state truthful information.
A few hours before closing they change the description and you are stuck with buying something that was not advertised. They will change the description to missing parts and then after bidding closes and you are stuck with a broken useless item they then change the lead description to FINAL Sale I was stuck buying a recliner chair that had started out as a recliner and by the end of closing I was stuck with a parts missing final sale piece of crap
BEWARE of buying anything from this place

Tip for consumers:
This company are scammers they sell junk

Products used:
Furniture

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottd1982
1 review
1 helpful vote
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April 7th, 2024
Verified purchase

I have bid and won some great stuff on Hi-Bid. From washing machine, clothes dryer, freezer. Jewelry and coins to metal detectors. I just got a lawnmower yesterday for a good price. You name it its on here.

Reason I chose this business:

Found by accident on a google search.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Scott, for your fantastic review! We're thrilled to hear that you've found a wide range of great deals on HiBid. We're glad you stumbled upon us through your Google search. If you ever need assistance or have any questions, don't hesitate to reach out. We look forward to providing you with more great finds in the future!

Thumbnail of user davidk5019
1 review
1 helpful vote
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June 16th, 2024
Verified purchase

Bidding is easy, and the updates are good. A little better descriptions would be appreciated.

Thumbnail of user jimf1852
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I was supposed be notified when the rifles and guns were to be auctioned, but I haven't been notified. Has there been an auction yet?

Reason I chose this business:

My cousin notified me of the auction.

Thumbnail of user joanned613
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

When an item goes to LIVE BID, it brings up ALL of the items in live bid. I finally get to the one I am bidding on and an ad comes up instead of my item. I try again and the screen just circles. I missed out on bidding in an item I really really really wanted because by the time I got to it, the bidding was closed.

Reason I chose this business:

I didn't choose it. Belle City resale did and i intend to tell them that this service sucks

Thumbnail of user veronikab19
3 reviews
2 helpful votes
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April 17th, 2024
Verified purchase

Easy to place bids and when outbid, a notification is sent to you so that you have another chance to bid higher if you wish. Also, following the closing of the auction items, it's easy to follow each item. As far as shipping goes, I have received items that were broken, notified HiBid and don't believe they made good on the broken items.

Reason I chose this business:

The majority of auctions I follow are in my home state of Montana. During spring/summer and fall, should I be the high bidder on anything that cannot be shipped, I have the option to drive to the auction city to pick my items up.

Thumbnail of user scottm1899
2 reviews
0 helpful votes
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April 21st, 2024
Verified purchase

Everything was good, when it got towards the end it kept crashing on my end.
Blank screens and couldn't update bids.
Also could not get back to a page where we could see items we had not bid on at that point we could only see things we had already bid on.

Reason I chose this business:

Someone sent me a link

Thumbnail of user debran631
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Went quickly, if another bid came in, it was hard to keep up with bids.

Reason I chose this business:

Auction company used

Thumbnail of user garyh2378
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

After sale service is great. Bought 12 items, 11 of them were as described. 1 was a return,not even close to the description in catalog, had been put in box of a much more expensive scooter. All of the packing materials from both were in the box.

Reason I chose this business:

Easy and fast moving

Thumbnail of user crimsonh4
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

The HiBid auctions seem completely unregulated. From fees being all over the place to starting bids being all over the place. Don't try to ask a question of an auctioneer because chances are you will never get an answer. Items can be completely misidentified to just flat out lies on what they actually are. This is like EBay 20 years ago. I get the solid feeling HiBid is not worried about what is going on.

Reason I chose this business:

Because they are used by a local auction company and I mistakenly thought the integrity the local company has was shared by the HiBid company. After a few auctions it is not.

Thumbnail of user kristinel178
1 review
2 helpful votes
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May 15th, 2024
Verified purchase

I've bought from 3 different sellers & had a good experience with all of them. The general website is easy to use & loads well on my phone.

Reason I chose this business:

Recommended by a friend.

Thumbnail of user robertl5473
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Great except for the Compass credit card fees and being forced to only pay by credit card.

Reason I chose this business:

Site was offered when I originally signed up to bid on a local acution.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Robert, thank you for your review! We're glad to hear that you found the watch list feature helpful. We appreciate your feedback. We're always looking for ways to improve our services. Thank you for your thoughtful review!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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