• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user marke2447
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

All was good and won a few items but still waiting on a invoice and communication so I can give them my shipping address

Thumbnail of user christinee1139
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

It was relatively easy navigating through the bidding experience. The watch items page was very handy for keeping track of my bids and when items were close to closing. I've been waiting for direction post auction about when and how to pay and pick up items as they are still shown as May Have Won... I will use the site again!

I emailed with a question several hours ago without a response.

Service
Thumbnail of user alc428
1 review
1 helpful vote
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April 30th, 2024
Verified purchase

I appreciate the fact that you use Lot numbers, it makes is so much easier to navigate and not everyone does that. It also makes it better if you are discussing an item with someone else.

Thumbnail of user rebeccav984
1 review
1 helpful vote
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April 9th, 2024
Verified purchase

I love auctions but no longer have time to attend them. I dislike eBay due to the level of dishonesty I have dealt with. HiBid is fun and easy. Every dealer I have purchased from has been honest. What I have won is exactly as pictured, packed well and mailed to me in a timely manner. Very pleased

Reason I chose this business:

I was referred to HiBid by a YouTuber “Nurse Flipper

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Rebecca, for your fantastic feedback! We're thrilled to hear that you find HiBid both easy and enjoyable to use, and that you've had positive experiences with honest dealers and timely deliveries. Happy Bidding!

Thumbnail of user anthonyb2822
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

I would dare say I have purchased at least 8 diamonds, Gold, and designer handbags. In my first order I was nervous for the product to arrive, making sure I was not duped. When it arrived, as they had said the day etc, I was very pleased. I still had doubts, so purchased a diamond tested, and all looked good. Took to big Diamond store to have mounting and they were just another confidence booster in my decision.

it was via email, and just had couple questions on first purchase. how I would get details on shipping, when it would ship etc. but everything went as told and every purchase, I know what to expect and they are quite fast.

Reason I chose this business:

Found it by luck, while looking into a real-estate auction site for a house that was down the road from my house.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you so much for your glowing review, Anthony! We're thrilled to hear that you've had such a positive experience with us. It's wonderful to know that we were able to exceed your expectations and provide you with the confidence and reassurance you needed throughout your purchases. We're committed to delivering exceptional service and quality products every step of the way, and we're delighted to have earned your trust. We look forward to continuing to serve you and providing you with more fantastic finds in the future - happy bidding!

Thumbnail of user jacobh908
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

I really like the zoom feature on the pictures so you can get a good look at the items you are bidding on. Moore Auctions had a good assortment of high quality items.

Thumbnail of user melissab2596
2 reviews
0 helpful votes
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March 31st, 2024
Verified purchase

The bidding process and payment and all that stuff was easy however, when picking up there is such a long wait. I have bought from several auctions and normally all I do is show them my invoice and they already have my entire order together and this is various auctions. I think it would be much more efficient if y'all were better organized in the back and had everybody's complete order together, just my opinion for what it's worth. I know I was next to a lady who had been waiting over an hour. I don't think I waited quite that long, but it was close.

Reason I chose this business:

I Chose this location because it’s very near to my house? I will continue to bid at your auctions I just hoping in the future y’all are better organized when it’s time for pick up..

Thumbnail of user anindyad2
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I was surprised on the variety of products that was available. I think one area which can really make an improvement is the delivery service ease. I'm still waiting for the delivery charges quote on the products that i won in bidding.

Reason I chose this business:

I heard it from a friend who has a really good experience.

Thumbnail of user tanyas936
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Not a fan of them extending the time every time someone bids in the last minutes. That's the participation trophy mentality and it's unfair to the buyer.

Reason I chose this business:

Saw an auction I liked

Thumbnail of user clownroyalea
2 reviews
0 helpful votes
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April 18th, 2024

They suck at customers ervice issues. I've gone thru thweir channels trying to get information. No replies not one and i've called but never get through to a human. Emails go unanswered same as some of the Auctions im trying to get ahold of and they wont reply. SomeBullcrap shenanigans goin on here buyer beware.

Thumbnail of user franka232
2 reviews
1 helpful vote
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March 29th, 2024
Verified purchase

Great site depending on what you're looking for, can be anything from jewelry, antiques, furniture, toys, etc. Always a wide variety and sometimes good pricing/ bidding, dependent on what you're looking for.
Always fun to shop, the buying part cuts into my allowance, but as is said, you can't take it with you…

Reason I chose this business:

Happened upon the website while looking at auctions, signed in, managed to time it right, won some goodies…..

Thumbnail of user cindyn374
2 reviews
0 helpful votes
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April 22nd, 2024
Verified purchase

Sometimes there are necklaces i want but it doest state the length. Sometimes there are satuesi but it gives no clue to size. More often than noti I pass on things because theI the info I want is not there. It usually concerns sizes.

Reason I chose this business:

No reason it is just there. Like, liveauctions

Thumbnail of user jd1195
1 review
2 helpful votes
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April 4th, 2024

I recently bid on some sealed pokemon booster boxes that LA collectibles had posted. I caught them on one occasion selling a counterfeit base set box. When the original winner of the auction backed out they reached out to me directly trying to sell it. I told them it was counterfeit and highlighted the obvious signs. A second auction came up with a different box set. They reached out to me directly again saying they would sell me one of the 12 they had. I bought it and when it arrived I was able to confirm it also was counterfeit. I reached back out to them to ask for my money back and that it was counterfeit. They ignored my requests and messages and just posted up another auction for the same counterfeit boxes. Hibid needs to do something about this company as they continue to scam customers on their site making hibid look bad.

Thumbnail of user darezcuztomz
1 review
1 helpful vote
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April 11th, 2024

Primebid on this site is a ripoff. They take your max bid without anyone else bidding and hibid let them. To top it off, I've never paid for something, don't receive it and couldn't get a refund! They are rude and unequivocally the reason people think the south is racist!

Products used:
None, I didn’t get the items

Service
Value
Returns
Quality
Thumbnail of user danielm5025
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

I got banded from bidding on auctions because you're misleading site... It says to leave your Max bid and let it work work for you. Well that's what I did and I got kicked out of auctions because I didn't know any better. Now I can't get the items I wanted because of your main page and different rules of the The auction pages themselves.

Reason I chose this business:

I thought it'd be a neat site to use

Thumbnail of user dennisb1779
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Very easy to bid on the auction site. Enjoyed the count down at the end of auction. Contacted Mike and he was very helpful and answered my questions. Looking forward to another auction.

Reason I chose this business:

First time. Was a great experience.

Thumbnail of user tims2075
1 review
3 helpful votes
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April 13th, 2024
Verified purchase

When you hit the back or forward button to look at previous or the next page, you get an error message, page not found. There is no intuitiveness to the platform and the menu of categories is very awkward. There needs to be an overall platform update with more defined categories, more streamlined searches, and a way to weed out unwanted sales. The intent of the site is very good, but the tool itself is reminiscent of a late 90's or early 2000's search tool. You can maneuver, but it is painful at times.

Reason I chose this business:

The culmination of data on auctions is very attractive.

Thumbnail of user joshp472
1 review
1 helpful vote
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April 4th, 2024
Verified purchase

I used this website years ago and after using it again I was surprised this hadn't changed by now. The fact that auction houses have to use dummy listings to relay the auction information like pickup time/location, shipping, bidding terms, etc is a very gumshoe solution to an obvious flaw with the design of the site

Reason I chose this business:

I can get cool stuff for less

Thumbnail of user kennethp1100
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

The site is very easy to use. I have fun trying to win.I would highly recommend it.

Reason I chose this business:

The big selection of different products.

Thumbnail of user cindyh1508
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Was fine little bit fast on bidding on item on closing
But overall good

Reason I chose this business:

Auctions I like are on here

Thumbnail of user stevef1646
1 review
2 helpful votes
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April 14th, 2024
Verified purchase

I had bids on 3 items the first 2 went like it was supposed to but when I went to up the bid on the third item it would skip my item and bring up the next item that I didn't want it did that 2 times then my item sold I guess its not the end of the world it saved me some money

Reason I chose this business:

That's who the auction company chose

Thumbnail of user mistyj125
1 review
1 helpful vote
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May 24th, 2024
Verified purchase

I like the HiBid site for bidding on auctions. It is hard to find an specific auction sometimes but for the most part it is user friendlly.

Reason I chose this business:

HiBid is the platform they use.

Thumbnail of user kimd1312
1 review
1 helpful vote
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March 28th, 2024
Verified purchase

My husband and I decided to see what we could get for as little money as possible and we did really well! We got 23 lots and are extremely pleased with our purchases. Two lots were wrong(lots 26 and 1527)-but the rest were exactly what we expected. On-line was easy and setting up pick up was also easy. Men working at pick up were friendly and it was easy to find! We will definitely use this auction service again!

We have not heard back yet. I will give them some time to reply!

Reason I chose this business:

Found it on-line along with another more local auction we have used in the past.

Thumbnail of user davidf4927
1 review
1 helpful vote
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April 18th, 2024
Verified purchase

Bidding online opens opportunities for items located in other states, and the process is easy! Just make sure the auction shows that shipping is available.

Thumbnail of user susano1539
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Signing up & bidding was easy as pie. Everything went smoothly & professionally.

Very helpful & courteous.

Reason I chose this business:

Signed up for a real estate sale in my hometown.

Service

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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