• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,061
Neutral
143
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user tracyt888
1 review
1 helpful vote
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April 18th, 2024
Verified purchase

I have bid on several different auctions and I have had a wonderful experience every time. Looking up auctions is simple and bidding was easy and pick up even easier. I love HiBid!

Reason I chose this business:

A friend told me about it.

Thumbnail of user cassym18
1 review
3 helpful votes
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May 24th, 2024
Verified purchase

I really like the fact that your employees help us load the items on or in your vehicle.

Reason I chose this business:

I chose them because I have never tried their site before or auctions

Thumbnail of user ruthiejoh
1 review
1 helpful vote
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April 6th, 2024
Verified purchase

I have been looking for a non-expensive car for a while now and the other auction site that I had been looking at had so many hoops to jump through I just didnt want to do it. When I came across HiBid and was checking out the jewelry section, cuz I was also looking for an engagement ring... so I looked at local car auction places and found HiBid is working nationwide and found a motorhome and Mercedes Benz that I just purchased with no hassle and great ease. Thank you!

Reason I chose this business:

Ease of buying and location of auctions.

Thumbnail of user davec1538
1 review
1 helpful vote
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May 24th, 2024
Verified purchase

There are a few auctions every week I would have missed otherwise.

Thumbnail of user billf973
2 reviews
6 helpful votes
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March 5th, 2024
Verified purchase

I ended up buying something I wasn't bidding on. But because the "auto delete upon close" was active, the auction shifted to the next lot and I wasn't paying attention. Now I'm paying for something I didn't want. My bad for not fully watching the movement, system bad for being able to shift while a bid page is open.

Reason I chose this business:

Because thats where the sale was I was wanted to bid on

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Bill. We appreciate your understanding and will work to ensure a smoother bidding experience for all our users. Happy bidding!

Thumbnail of user jodis555
1 review
2 helpful votes
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April 1st, 2024
Verified purchase

Everything went well. Pictures were up early for preview. Any questions I had were explained on the site. Bidding went smoothly. Pickup of my winning bid items also went smooth & efficient.

Reason I chose this business:

Past positive experience with HiBid.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your positive feedback, Jodi! We're thrilled to hear that you had a smooth experience from start to finish, both with bidding and item pickup. We're delighted that you found our site user-friendly and informative. Your continued support means a lot to us, and we look forward to serving you in future auctions. If you have any further questions or feedback, please don't hesitate to reach out.

Thumbnail of user royp451
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

No hazzles, set your max bid and let the system bid for you. If at the end you want to top your bid it is still posdible with the soft close bidfing

Reason I chose this business:

The auction I was interested in was done with hibid

Thumbnail of user christopherl328
2 reviews
0 helpful votes
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April 13th, 2024
Verified purchase

I find HiBid difficult to navigate and use. It's certainly not user friendly. I find it odd that with every auction you need to register with the auctioneer and reenter the cc info. Doesnt seem very secure. Each auction have their own rules, payment times and shipping times, if they ship. By lurking for months I thought I finally knew enough to register. I then registered for an online only auction and won a few things. The withdraw for payment was done several days later. I haven't heard anything from the auction company and now I'm wondering if I'll actually get the items I won. I wonder if any of the auction companies are vetted to make sure they are legit. But maybe it's a slow process and I'll eventually be notified of shipping charges and stuff will be mailed. It really feels like you're on your own here and the method of making sure you get the items is the cross your fingers method. On another topic, I still have not figured out how to search for a specific auction. I do a search for auctions in my state and sometimes it only shows one or two. But an hour later I can search and get 15.

Reason I chose this business:

Because they have auctions in my state for the specific things I want to get.

Thumbnail of user julieg1621
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I did not receive a settlement copy of the items I bud and won on Sunday, April 21. How do I obtain a copy?

Thumbnail of user dennisl1020
1 review
2 helpful votes
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April 12th, 2024
Verified purchase

Easy to bid, kept me informed, little concerned not with the item being sent. Still have not received. Not their fault, was to
Be here last Thursday. Today is Tuesday, still not de!ivered

Thumbnail of user kevinp2010
1 review
1 helpful vote
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March 6th, 2024
Verified purchase

A very good transaction overall. My only complaint was There was only 1 picture of each lot that I was interested in. Very general pictures, impossible to determine manufacturer of product. I took a lot of chances and ended of with too much made in Taiwan. I could have gone to the preview on Sat but I was already driving 90 mins to pick up.

Reason I chose this business:

I have used this service for about a year

Thumbnail of user vincentb650
1 review
1 helpful vote
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May 1st, 2024
Verified purchase

This was my first on this site and I finally got in a win. There are a lot of interesting items and I will return.

Reason I chose this business:

Word of mouth, suggestion.

Thumbnail of user sharonf1744
1 review
1 helpful vote
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May 21st, 2024
Verified purchase

I enjoyed it very much. Liked the.auction items. Will be doing more.

Thumbnail of user micheller2973
1 review
1 helpful vote
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May 21st, 2024
Verified purchase

First time bidding on an auction. Was very simple to use.

Reason I chose this business:

There was a specific auction I was interested in

Thumbnail of user maryl4491
1 review
1 helpful vote
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May 21st, 2024
Verified purchase

This online auction is easy to use and works well.

Thumbnail of user stevenh2589
1 review
1 helpful vote
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May 21st, 2024
Verified purchase

Everything was smooth and easy for bidding in the auction.

Reason I chose this business:

It covers North Carolina.

Thumbnail of user zs75
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

HiBid is a very good auction service. I received my items and I am enjoying them.

Reason I chose this business:

There was a partial home contents liquidation near me with items on HiBid that I wanted and received.

Thumbnail of user antionettes2
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

I love auctions and have used hibid many times. Not sure why, but whenever I looked at a lot it would take me back to the beginning. In the past I would be where I left off.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your review, Antionette. We're glad to hear you enjoyed the auction. We apologize for the inconvenience you experienced with navigating through lots. We'll look into this issue to ensure a smoother browsing experience in the future. Happy bidding!

Thumbnail of user timothys1844
1 review
2 helpful votes
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April 5th, 2024
Verified purchase

When bidding on multiple lots, hard to keep track of winning bids and focusing on future bids. Also, I am using a mobile device and I'm new to online auctions.

Reason I chose this business:

I currently have an auction place in town, which is what lead me to HiBid's.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Timothy. We understand the challenge of managing multiple bids, especially for newcomers to online auctions. We appreciate you choosing HiBid and hope to make your future experiences smoother. Happy bidding!

Thumbnail of user melanieb913
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Registration and bidding were fairly easy to use. However, closing time was later than advertised, and the additional two-minute increments were on top of that. It was confusing.

Reason I chose this business:

I was looking for a particular item that happened to be available nearby.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your positive feedback, Melanie! We're pleased to hear that the registration and bidding process went smoothly for you. We apologize for any confusion regarding the closing time and the additional two-minute increments. We'll strive to ensure clearer communication in the future. We appreciate your support and hope you find the item you're looking for in our upcoming auctions - happy bidding!

Thumbnail of user dawnt618
1 review
1 helpful vote
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March 25th, 2024
Verified purchase

Great experience. So much fun. Love getting gently used items at a fraction of the cost of new. I also feel great knowing I'm buying something someone else treasured that I can now treasure.

Reason I chose this business:

Saw them on Facebook and wanted a desk for my husband.

Thumbnail of user pamelab2640
1 review
1 helpful vote
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May 8th, 2024
Verified purchase

It was so much fun. I had no issues. It gets kind of stressful at times getting my bid in to win.

Reason I chose this business:

This was the program used at the auction

Thumbnail of user lindah2518
2 reviews
2 helpful votes
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May 19th, 2024
Verified purchase

Lots of unique items, good prices and great customer service!

Reason I chose this business:

Several local auction companies use HiBid nit really a choice

Thumbnail of user teresam1976
1 review
3 helpful votes
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February 21st, 2024
Verified purchase

If the seller could include their address in the email or on the receipt that would be amazing! Maybe reminding bidders of pick up conditions and day and times would be helpful because sometimes us bidders have bad eyesight!

Reason I chose this business:

They have online auctions close to me and I haven’t had a problem getting my items.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Teresa! We're thrilled to hear about your positive first experience. If you have any questions or need further clarification, feel free to reach out. Happy bidding!

Thumbnail of user tammym1871
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Enjoyed the opportunities, but had trouble getting bids through on the last day. I assume it was because of the volume of bids.

Reason I chose this business:

Referred by friend and local auction.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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