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HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.
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3,078 reviews
After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!
In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.
The process was easy and pickup was quick and friendly!
Very polite and Helpful. Excellent descriptions on Items
Found it a little busy with more than multiple items closing all at once….on mobile that causes the contents of the screen to move up and down. Also, not sure I can find how I can view my invoices and/or receipts.
Trying it out
Bought from Encore they shipped wrong item when i received sent them pictures and they said ship back at my expense and they will review spend another $30.00 they knew it wasn't worth it, very bad company and makes you look bad as well. Had same problem with another auction house and they credited no problem
Jeff, we're sorry to hear about the issues you faced. It's important to note that each auction house on our platform operates independently. Have you directly contacted the auctioneer about the problem? If you need further assistance, our support team is here to help at 844-775-4774.
HiBid is wonderful, with the only significant challenge in my mind being the significant differences between the lengthy legalese in the auctions terms. I would rather have a uniform set of terms between auctions or at least more concise statements. Likely not considered possible based on state legal requirements and each auction houses negative experiences with bidders in their past. Search capabilities would be enhanced for me if it were possible to sort out those items under no shipping terms too, since almost everything I bid on requires shipping. Thanks for asking.
Homebound more by age and your scope to access auctions around the country. Also, your range of items on auction sites. Excellent service by auctions in getting items to me. Wish also for a little bit more detail on item listing please. It’s fun! Well designed software system. You are definitely a superior service.
Linda, thank you for the positive feedback! We appreciate your suggestions. We'll take note of your insights as we strive to enhance the HiBid experience. Happy bidding
Doesn't seem honest, items have no bids for days than all of a sudden you are out bid in $2.50 increments. And usually the item gets more than it is worth when new. Looks as though bidding is set up to make you spend more which is quite common with online auctions! Hi I'd is no different
Tip for consumers:
Be vigilant
Products used:
Nome
I really enjoy having access to HiBid auctions. The site is user friendly and I've been able to pinpoint particular items I'm interested in with ease. I've learned that I have to be smart about what I'm bidding on. One time I made the mistake of bidding on something that was used and broken. My loss. If it doesn't say "new" or "unused" be careful. But, even so, I've found a number of items I'm very pleased with and I appreciate the professional way HiBid sets up the auctions. I will probably use them in the near future for my own estate sale when I downsize soon. Happy bidding!
It had an estate sale auction for a friend of mine.
Thank you, Beverly! We're thrilled to hear that you enjoy using HiBid auctions. It's great to know that you find the site user-friendly. We look forward to having you back for future auctions and wish you all the best with your estate sale plans. Happy bidding!
I am able to find estate sales and auctions close to my home. Some dealers are better at marketing and informing the customers via pictures and notes regarding items for sale, but all seem to be clear about instructions. Bidding is easy. Watching your bids is easy. I know how to search for specific categories I am interested in. My only problem is that auctions are addictive, lol!
Easiest way to find auctions and estate sales close by.
Thank you, D. C. W.! We're thrilled to hear that HiBid works great for you, making it easy to find estate sales and auctions near your home. Your feedback is much appreciated. We understand how auctions can be addictive – they're full of exciting finds! If you ever have any questions or need assistance, please feel free to reach out. Happy bidding and treasure hunting!
As the sister of a former employee, I am writing this to tell you that this site bids against its customers... My brother, along with many others, had this job position. They have employees with fake accounts to drive up the prices and make more money.
Majority of the time items you are bidding on are broken, missing parts or damaged which is not disclosed when bidding. You never know what condition item will be in and you're usually only getting a small discount which you'd get anyways for buying products in less than ideal condition.
Tip for consumers:
Be careful with what you are bidding on
Bidding and keeping track of your bids works great, searching for auctions works great, would be nice if through the app you could get a running total of the lots won so you can see how much total you spent instead of having to wait for an invoice from the auction company. Also the apps back button is a little wonky, sometimes it sends you back to the app launch page when you push the back button.
Great place to find online auctions.
Thanks for the feedback, Justin! We're thrilled you find bidding and tracking bids easy. Your input is valuable, and happy bidding!
It's difficult when you can't progress from one item to the other without "backing out" of the one you've brought up. Also, it would be really nice to be able to zoom in on the items or at least enlarge them more than is possible now. There are closes up details I can't see.
Thank you for your feedback, Martha. We understand your concerns about navigating between items and viewing close-up details. Please note that during live catalogs, the page may refresh automatically as lots close, which can affect the viewing experience. We appreciate your input. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to help!
I've used Hi Bid a few times now and every time has been amazing! A simple, fun and exciting experience, the bidding is easy and fair! Occasionally the website won't load my local auctions when I put in the zip code even if there is one in my area but as long as I turn on notifications I get them. Great site!
I like to attend auctions and estate sales but don't like the crowds, sometimes I can't get there because of work or my schedule, using the Hi Bid site makes it so easy, I can look through the auctions while on my lunch break at work or just laying in bed, it takes out the stress and makes it a better experience for me.
Thank you for the positive feedback, Jeannie! We're thrilled to hear that you've had an amazing experience with us. Your support and suggestions are greatly appreciated. Happy bidding, and we look forward to having you back for more exciting auctions!
I've been using high bid for a couple of years now. Got a lot of stuff and am satisfied with the site.
Only thing that I really dont like is the way the auction house percentage keeps rising yearly...
Tip for consumers:
If you see.something you like...go check it out on the internet to see what it's worth before you buy it.
Products used:
I dont use...I resell
I have won at least 10 lots from different auction houses on Hibid but what is extremely is frustrating is the extreme excessive charges for shipping material, handling fees and shipping costs. I have paid as much as $29 for something the size of a empty soda can. Ridiculous that they don't offer a shipping cost calculator like Goodwill, Facebook marketplace or Ebay. It's like an open checkbook to charge you whatever they want to get your item.
I've participated in several auctions on this site without any issues. This is a very easy site to use for bidding. Be sure to read the details of the auction and become familiar with the various headings. You can always call if you have questions regarding how to use the site.Things go smoothly when you know the details.
I just recently signed up for this auction sight. The one issue I was confused on is when there are multiple items in one bid. It took some digging around to find out that if there is more than one item, you buy them all. I found this in one of the bid items that said "read this before bidding". Why not just make it more clear up front. At in-person auctions, when there is more than one item, usually you decide how many you want and then others can buy for same price. Otherwise this was fun to participate in.
Online search for live auctions
Thank you for your review, Lori! We're glad to hear you had a fun experience participating in our auctions. We appreciate your feedback about the multiple-item bidding process, and we'll take this into consideration to improve the clarity of instructions for bidders. If you have any more questions or suggestions in the future, please don't hesitate to reach out. We're here to help and ensure your auction experience is as smooth as possible. Happy bidding!
I'm relatively new to auctions. The site works as intended and easy to navigate. I've dealt with multiple vendors and all have great customer service. The individual profile offers a lot of insight to items you bid on and actual wins.
Offers a lot of different options to bid on
Thank you, Chad! We're delighted to have you as a part of our auction community. It's great to hear that you find our platform user-friendly and that you've had positive interactions with our vendors. If you ever need assistance or have questions in the future, don't hesitate to reach out. Happy bidding and discovering those unique finds!
Kinda confusing at first if you have never used this kind of platform for bidding at auctions, but after you kind of play around with it it's fairly easy. Don't be scared to navigate through the site. The only down fall to me is that you don't get to physically inspect or there may not be enough pictures of the item your bidding on, but other than that it was very enjoyable and will be using it again.
An auction I was interested in used your service for there online items.
Thank you for your feedback, Tobey! We appreciate your patience in navigating the platform, and we're glad to hear you found it enjoyable. If you have any questions or suggestions in the future, please don't hesitate to let us know. We look forward to your future bids!
Great variety, easy to understand love it! I have used this method thru Hibid now for over a year and have had great luck with almost everything I've purchased! Zero hitches and there is such a good abundance of auctions
Just tried and liked it plus I new some of the auctioneers that were representing the sales
Thank you, Scott! We're delighted to hear you've been enjoying the HiBid experience and finding great items. If you ever need assistance or have suggestions, feel free to reach out. Happy bidding, and here's to many more successful auctions
I "won" a property... only to find out you HAD to have an $80,000 club membership (that is not a typo, and you Had to have this membership... to own a bare 1 acre parcel), auctioneer was aware but didn't make mention of it. When i "informed" them, they hit my credit card for everything they could get and stopped responding.
Ironically, they also left a "negative" remark on my account that apparently only other hi-bid companies can see... so i've been declined from bidding at 99% of other sales ever since. I contacted hi-bid, they said i should have researched the property better... i say the auctioneer knowingly held back information...
I've been doing auctions for a living for almost 18 years... hi-bid has been the worst service i have encountered.
Can't go wrong you can get thing's for half the price
It was a fun afternoon. I love the auctions that go smoothly, which this one did!
I have bid with them a few times before.
They were well versed on this auction, as it went more smoothly than other auctions
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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you for your feedback! For invoices, please contact the auctioneer directly as they will be the source of invoices. You can navigate to your bidding history to review items won and obtain auctioneer information. Thanks!