• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user josr44
1 review
0 helpful votes
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February 10th, 2024

Treasury auctions 1967 s 300 wI bought a home theater and it wouldn't even turn on and then I bought a speaker stand and there is no stand, it's just the base, that's no good!

Products used:
None

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

José, we have reached out privately to help assist you with this matter.

Thumbnail of user patrickd1277
1 review
1 helpful vote
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April 10th, 2024
Verified purchase

It was easy to bid on this auction site. I like the multiple items that are available to bid on.

Reason I chose this business:

I have bid on this site before

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Patrick, for your wonderful review! We're delighted to hear that you found it easy to bid on our site and that you appreciate the variety of items available. We're grateful for your continued support, and we look forward to serving you in future auctions - Happy Bidding!

Thumbnail of user shelleyr87
1 review
11 helpful votes
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May 23rd, 2020

Hibid is a gathering place of auctions and doesn't have their own auctions. All auctions on hibid have their own rules that you must follow and it has nothing to do with hibid. If you have problems with a certain auction that doesn't mean you will have the same problem on every auction. These auctions pay a fee to hibid to use their services and are not the cause of any bidding or selling of item problems. I buy from auctions on hibid all The time, some are great, some are not. If there is a problem, contact the auction you bid with.

Thumbnail of user ronaldb887
1 review
1 helpful vote
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October 4th, 2021

I have been a buyer at auctions hosted on the HiBid Platform for well over a decade, and purchased over 1000 items from various auctioneers on that platform. Auctioneers vary in quality, but the Hibid platform is wonderful

Service
Value
Shipping
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Thumbnail of user markw2651
1 review
3 helpful votes
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February 12th, 2022

I searched through auctions of autographed sports memorabilia of Mickey Mantle, Joe Demagio, Ted Williams, etc. The certificates of authenticity are fake and so are the signatures. I have purchased several of these and took them to JSA for authenticity and they were all forgeries. Just a heads up to look up the certification companies and you will see fornyourself.

Thumbnail of user jasonl330
1 review
2 helpful votes
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June 7th, 2019

I have called 2 times for them to fix their app, it is a horrible app that on android and apple crashes at the start. Now it crashes and it will not allow me to proceed. I have lost thousands of dollars because of the app not working. It is glitchy at best. Two calls to Hibid in Ocala Florida has solved nothing but them trying to make me sound foolish. I have done everything their tech department told me to do, still nothing is resolved or fixed with the app. They tell me to go on the mobile website " it's the same thing " they tell me. It is not, it does not allow real time interaction between auctions like the app did. I have filed a complaint with the state of Texas over this. If I was a small item bidder, I would just say screw it. I invest thousands of dollars to make a return on my investment. When I am losing items because I am not notified of a live auction at that time than its time for them to fix their piece of junk app. I hope they monitor this post and fix it.

Thumbnail of user richardd3189
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Scrolling down the catalog as bidding was done the page kept going from the catalog to a HiBid page. I would need to go back to get back to the catalog. Became so frustrating, I closed the page and turned off!

Reason I chose this business:

That is what this auction house uses.

Thumbnail of user alexanderg304
4 reviews
3 helpful votes
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May 16th, 2023

I bought over $10.000 worth of stuff from HiBid auctioneers and always paid for the merchandise yet I am told that my "HiBid score" is low and many auctioneers do not let me bid on their merchandise. Moreover, am not allowed to to sell there. I am switching to BidSpririt.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We apologize for any inconvenience you've experienced, and we appreciate your feedback. Your HiBid score is subject to fluctuations based on various factors, including non-payment, chargebacks, and other considerations. We recommend reaching out directly to the auctioneers you've interacted with to discuss any concerns and seek resolution.

If you have additional questions or require assistance, feel free to contact our bidder support team at (844) 775-4774. We appreciate your understanding and aim to provide a positive experience for all users on our platform.

Thumbnail of user stacyg163
1 review
12 helpful votes
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April 27th, 2019

How can you bash a company that just supplies the format for auctioneers to sell on. Hibid isn't selling the items. If you need to bash someone blast the auction house. I buy all the time from auctioneers running auctions through hibid.com. If your getting bad items it isn't hibid you should have a problem with. DUH

Thumbnail of user reneel481
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

I am a auction junkie, I usually bid on 4-5 auctions a month. I have been doing this for about 6 years
Now. I have found Hibid to be one of the best auction sites there is. It is very easy to bid and have found
Most of the auctioneers to be very pleasant and fun to work with. I would very strongly suggest them.

Reason I chose this business:

It came highly recommended.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Renee! Thank you so much for your review! We truly appreciate your kind words and are thrilled to hear about your positive experience with HiBid. It's fantastic to know that as an auction junkie, you have found HiBid to be one of the best auction sites out there. Happy Bidding!

Thumbnail of user jcf4
1 review
10 helpful votes
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May 11th, 2020

HiBid as a platform is just that - if you have any problems with the items posted on their site - they will tell you that you are on your own. NO help - even if it is egregious and obvious. My review is that you look ANYWHERE else if you are spending your money on items that are misrepresented on their platform.
I am now discontinuing use of their "software" as a buying opportunity.

Thumbnail of user kevins2449
1 review
12 helpful votes
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April 21st, 2022

I gave an auctioneer a 1-star rating on Google for numerous reasons although I left out details in the comments. In retaliation the auctioneer has blocked me from bidding in ALL HiBid auctions for LIFE. Nothing I can do so guess I'm screwed. How unfair is that?

Service
Thumbnail of user melvinr113
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

It is very tedious trying to review new auctions. Each page has 25 auctions. Just say you have finished going through all the items in the 23 listed. You then have to go back to the list page and then back to the beginning auction and tab all the way back to get to the 24th auction. This is very tedious. I have brought this to the attention of Hi-bid several times and nothing is done to correct it.

Yes

Reason I chose this business:

In. My area a majority of auctions are covered by HB.

Service
Thumbnail of user jewels96
1 review
1 helpful vote
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May 24th, 2023

Apparently somewhere on Hibid, sellers can leave feedback about the buyers. I apparently have some negative notes. When I tried to address/see them there is NOWHERE for me to go, and Hibid couldn't help get the information. Other auctioneers can see them but not me. I admit to occasionally forgetting I have a bid but I always try to pay and usually offer to compensate for the inconvenience. This is wrong, cause the auction houses are denying registering for auction based on this information, that I can't see or address. I will not use a company that is spreading such negative information about me. Makes me fill like I need a lawyer.

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Value
Quality
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We apologize for any inconvenience you've experienced, and we appreciate your feedback. Your HiBid bidder score is subject to fluctuations based on various factors, including non-payment, chargebacks, and other considerations. We recommend reaching out directly to the auctioneers you've interacted with to discuss any concerns and seek resolution.

If you have additional questions or require assistance, feel free to contact our bidder support team at (844) 775-4774. We appreciate your understanding and aim to provide a positive experience for all users on our platform.

Thumbnail of user nonyab42
1 review
1 helpful vote
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December 8th, 2021

Constantly being overbid by bots on silver and coins. I know what the items are worth and no one would overpay the spot price of silver by 20% or more EVERYTIME! If you're gonna try to drive prices up, cheat smarter!

Service
Value
Shipping
Returns
Quality
Thumbnail of user markh2705
3 reviews
0 helpful votes
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September 24th, 2023
Verified purchase

I decided to use this Auction service to save some money driving from place to place Looking at stuff I needed. I was able to have Fun and it was so exciting being able to look at the items and trays up-close without getting dirty and tired of looking at nothing I want.!. The best part was the surprise I got at being able to control my beds and follow Live at the Auction! What Fun, better than Hot sheds and spiders!
Thanks <^> HiBid for a great experience.

Reason I chose this business:

Just looking for local auctions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Mark! We're thrilled to hear that you had a fun and exciting experience with us. It's great to know that you found the convenience and control of our platform enjoyable. If you ever have more items to discover or any questions in the future, feel free to come back and bid with us. Happy auctioning!

Thumbnail of user greggp103
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Was great and very easy to navigate the only thing that I didn 't like on my phone the bidding button and the red X to remove item is so close together it is too easy to hit the X when trying to bid when items are closing

Reason I chose this business:

Items interested me

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for the 5-star review, Gregg! We're pleased to hear that you found our platform easy to use and navigate. Your feedback about the bidding button and the X close button on your phone is valuable, and we appreciate your insights. We're here to ensure your experiences remain user-friendly and enjoyable. If you have any more thoughts to share or need assistance, feel free to reach out. We're glad our items caught your interest, and we're committed to improving your experience with us. Happy Bidding!

Thumbnail of user pamg749
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

My experience with Hi Bid was A1! The site was easy to maneuver and the bidding process was easy to understand and do. After bidding was over, I received an email invoice and paid and picked up my items the next day. Easy peasy! I will definitely be using Hi Bid again.

Reason I chose this business:

I was referred to Hi Bid by a friend.

Thumbnail of user gilt23
1 review
3 helpful votes
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July 3rd, 2020

I was bidding on three rifle scopes. At the end of the auction I received a notice on their site "you may have won." I did not receive a verification weather I won or not. The Credit Card Company did not Let Hi I'd charge my Account. I then received a Charge for $14.27 that I did not make! The next day I looked at my bill pay and found a payment was going out to Sanford Healthcare accessories for $2131. 00. When I called the bank and the same $2131. 00 was listed to pay a different company. I have never had these problems before I went on the HiBid web site! I canceled my credit card. I do not understand why HiBid did not call me.

Thumbnail of user kathyw61
5 reviews
0 helpful votes
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October 9th, 2023
Verified purchase

Bidding was very simple and user friendly. I was surprised how reasonable the items are!
The only issue I had was bidding in a Fire Pitt Table I saw it come up and it was going going!
So I bid on it and won! The problem was I read the description later on and it was only the Fire Table
"Shell"
WTH!
They say no returns but the other two things I bought were so cheap I just absorbed the cost
I told them I didn't want the Fire Pitt SHELL! When I picked up my items
It's kind of crazy you have such a short time to get your items. But the two young guys who helped me at the warehouse were very nice and pleasant!
The warehouse is easy to find and it wasn't that busy
Overall, the process was a good one
Buyer Beware! Read the full Description before bidding!
And make sure you can meet that short window to pick up the items you purchase
I recommend them! I will bid again!

I sent 2 messages and left a voice mail
Never heard back from anyone

Reason I chose this business:

I just ran into the site on the internet
I love auctions so I was curious!

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your thoughtful review, Kathy! You've shared some valuable advice for fellow buyers, emphasizing the importance of reading item descriptions thoroughly and being mindful of pickup windows. We appreciate your recommendation and look forward to having you bid with us again. Happy bidding!

Thumbnail of user deborahmeh
1 review
2 helpful votes
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February 17th, 2023

I bid on a air fryer in good faith. After winning the item, paying for it, and driving 50 miles to pick it up, I opened the box to find a old used heavily NOT Working piece of garbage! I understand that these products are returns BUT I never thought they would be old used items! This thing was dirty and had been used for a long time, NOT A NEW RETURNED ITEM. All I got from them was,"all items are sold as is"
So. I guess I learned my lesson. Hi Bid Auction is a scam used to sell broken trash without any recourse for the buyer.
So BUYER BEWARE! They should be ashamed of themselves as they are crooks making a buck off of people who think they're getting a good deal on returned merchandise and finding out they bought trash!

Tip for consumers:
Beware, they are selling broken junk and stating that it is an Amazon Return

Products used:
Product broken, non usable

Service
Value
Returns
Quality
Thumbnail of user maryellend35
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

HiBid has a very good search engine, bringing up what I want to see. There is a wonderful selection of various auctions and I have been very pleased with the ending prices. It is also easy to contact the various auctioneers with questions or instructions on picking items up or shipping. I have had experience with lots of online auctions and I find I return more and more to HiBid because of the good selection of things I am interested in, good prices, and the ease of bidding then paying and having thing shipped. The auctioneers all seem to be trustworthy and I have experience no scamming or fraud. I am very please in discovering this site.

A problem of an auctioneer getting my address wrong and then she wanted to charge me a correction fee. I contacted HiBid customer service who said to resolve it with the auctioneer.

Reason I chose this business:

Good selection of doll things.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Mary Ellen, for sharing your positive experience with HiBid! We're delighted to hear that you appreciate our search engine, the wide variety of auctions available, and the ease of communication with auctioneers. We strive to provide a safe and trustworthy platform for bidders like you. If you ever have more questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Happy bidding!

Thumbnail of user johnr6241
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

I participate in a number of auctions on both HiBid and Proxibid. Of the two, HiBid has the better search tool. It allows me to be more specific in my searches. For example, I can use the abbreviation of "H&H" which stands for Holland and Holland which is a well-known British firearms maker. On Proxibid, I cannot do this.

Reason I chose this business:

To be honest, I stumbled upon it a few months ago and liked what I found.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're delighted to hear that you found our search tool on HiBid to be helpful and more specific compared to other platforms. We understand the importance of being able to find exactly what you're looking for, and we strive to provide a comprehensive search experience for our users. We appreciate your feedback and will continue to enhance our search functionality to make it even more intuitive and efficient. If you have any other suggestions or if there's anything else we can assist you with, please let us know. Happy bidding and thank you for choosing HiBid!

Thumbnail of user jamiec1274
1 review
0 helpful votes
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November 20th, 2023
Verified purchase
• Updated review

For some reason it keeps kicking me off and I have to refresh the page otherwise it is great …. Ok I am using a new iPhone 15 I think I was having trouble because I had WiFi on and it was not helping but hurting

Reason I chose this business:

Because my friend who is a auctioneer uses you

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks for sharing, Jamie! It's great that you've identified the issue, and we appreciate your understanding. If you encounter any more issues or have suggestions, feel free to reach out to our support team at: 844-775-4774. Happy bidding and enjoy your HiBid experience!

For some reason it keeps kicking me off and I have...
December 13th, 2023
Verified site experience
• Previous review

For some reason it keeps kicking me off and I have to refresh the page otherwise it is great

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user fgerge
1 review
14 helpful votes
  • Send Message
May 25th, 2022

There is a company called Prime Public Auction that uses HiBids system for their auction. They clearly do shell bidding and even change your price on the website. I called HiBid to let them know what is going on and instead of helping they changed certain things on the website to make it harder to find out with Prime Public Auctions is doing. It makes sense because Prime is their customer, but they are enabling this company to commit fraud and are an accomplice.

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Value
Shipping
Returns
Quality

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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