HiBid

The app should give notifications when a watched item is going to expire. The app also glitches and force closes very often. If you go into an auction to look at items, and then go back to the auction list, they appear out of order so you will get lost on which ones you've already clicked on and seen. Otherwise, it allows for seamless bidding and payment.

Do not bid if the company does not give detail information about an item. I.e. Stone size, carat weight. Especially if you're a novice and you don't know grams. Items can look bigger in pictures. Send auctioneer questions.

I bid on a delivery xpress but received a statement the delivery fee was x /mile. Why do you auction delivery services but then charge extra for delivery. I've also mentioned twice now that I'll pay by cash/check upon pickup of items. It just doesn't seem to cross into who's responsible for seeing this but it's charged to my card before I pickup items on Monday.

The time per lot is off relative to the website and you miss out on sales.

There isn't an easy way to search for auctions or lots. It doesn't save your place in your scrolling through lots well. The App could warn you about being outbid. You NEED a watch list before the sale comes close to an end. It's too hard to navigate otherwise

Seller charging me $58.50 as a "cancellation fee" on my very first "winning" and auction. I thought it was the amount I bid for all, but it was the about I bid times 50, which came to $325, which would have been my entire paycheck. I asked if anything could be done as I'm a single mother, and they did not answer, but they did charge my account $58.50 without my authorization. I will dispute the charge.

My experience with River City Auction was horrible.
Realized after getting home they didn't give an item that I bid on.
One of the items was missing almost all the parts.
The refrigerator with a "small dent" was completely gashed in on a corner.
While trying to find one of my items. They said it was "sold out" and offered to let me use my 7 dollar bid to pay for something 7 dollars retail from the warehouse. That's ridiculous. The item I bid on, had a much higher MSRP.
Many of the items were junk bulk items that they made seem like individual products.

I usually love Hibid. However my most recent transaction has left me weary. I was never notified if I had won or not. It said you may have won. And pick up was the day after the auction. I reached out after not hearing from anyone then only had 2 hrs to pick up my item and by that time we were literally in the middle of a tornado.

When it comes down to the final minutes in any auction, it is a complete inconvenience to be unable to bid on your item without having to scroll through all of them in the listing. Also in a most recent auction the site was down the entire day and I was unable to bid on any of my watched items.

It was good but I had 2 pages of stuff I had bid on and it had a total $ amount for each page instead of a running total and I spent more than I thought I had because the total I was seeing was for just the one page of stuff. My fault for not seeing that but I just assumed the total shown was for everything not just the page I was looking at. O well lol. Other wise it was good

Started doing this because I saw a sign for an auction of Pasco County equipment and wanted to try for one of their trucks. I didn't win anything in that auction, but I learned a bit, and am now branching out into other areas such as collectibles and deeply discounted household items. Still working on that truck, too!

I definitely mean all due respect, but pictures alone do not tell the facts. When one lives 50 miles away, and can only bid sight unseen, it would be very good to have more in depth details about the items, other than "new". Clearly the item I picked up was not "new". The world won't come to an end, but I know I must be extra extra careful about bidding now. I know it's the buyers responsibility to "preview" the auction items before the auction, so I take full responsibility of course. But much better descriptions would be a great help. It's probably best to stay with local auctions. Thanks so much!

I put a bid in on a fryer and range, at time sq hotel auction. My hi bid was $80 and the nobody bid against me so the hi bid was a dollar and I won they didn't honor my winning bid or accept my hi bid of $80 after seeing that I won I paid $ 500 for shipping and had to cancel that and lost the $500 for reserving the truck and help

can't recoup a dime

I bid on 3 boxes of factory ammunition, according to the description, and won all three.
I drove 2 1/2 hours to pick them up but there was NO ammunition, just empty brass.
The auctioneer (Spear Auctioneer, Russellville AR) just said "Oh we're sorry, we e thought it was loaded ammunition".
Forty dollars in gas and five hours of driving.
Total incompetency.

The lot I bid on appeared to be bid for lot. There was no explanation of bid per piece in lot. Most likely my fault for lack of due diligence. There was also poor communication with the auction in response to questions about the lots.

While bidding on several instances of the same product It was difficult to see, which one was winning because of the timers… I would suggest breaking them up with a different product… Thank you
Also, I want to commend the staff at the pick up site. They were Great!

As a repeat customer, I plan on using HiBid again and again. Easy bidding process. I would recommend using a computer over a phone. It's a little easier to navigate. HiBid gives you plenty of notice and time to re-bid on items if outbid.

Hibid was great till I had a issue with a auction company riping me off they put my account as pending. Now I can't even bid on auctions they take the auction house word. Don't even reach out to the bidder ask full story. I bid on here all the time had no issues till. I got ripped off sold junk didn't work from auction company. Hibid hold on my account let auction house screw with my livly hood. I use site make money resale no can't use because hibid ban my account. Because I left a bad review for the auction company.

As a person who is new to online auctions,I have to say that HiBid has made it easy for me to locate many different auctions. I have learned to be careful and wary of items with bad photos. Items are as is and sometimes photos don't show the damage. I recently bid on two rollerblades and upon pick up found both to be damaged beyond use. I was a little surprised that an auction house would list something so damaged.But that is no reflection on HiBid. After all they don't actually run the auctions themselves. I had one issue when trying to bid on items with the RSM auction. My bids were kept pending all day until the auction closed so all of my bids were rejected which I found extremely frustrating. Overall I have found some lovely things and would recommend HiBid to anyone looking to enter the auction world.

It was a very good auction. The only problem I had was the site locked up once and I ended up on something totally different from what I wanted to bid on and of course, won the bid on something I didn't want.

Each time I need information, the auctioneers have been very prompt in response to questions. When I'm able to schedule a pickup time, pickups are easy and cuts down on the number of people picking up purchases. I've had only 1 issue with a delivered product but was due to the one delivering, not the auction co. My overall experiences have been good.

Prompt response

Your website is the easiest site of all I use. And the employees at the auction site. Are the best, very friendly and helpful. I am a dealer, and I appreciate the professional service from start to finish.

I bid and bid the auction is over and it just says you may have won this item. It has done this about 4x.
I have no idea what's going on. I always thought when it says the auction is over it's over. It doesn't start all over again. I think I won one auction since it said you won but it disappeared and I never heard anything about it. Like I said I am confused.

Never heard back. I don't see a place to go to and check to see if I got a response either. I am new to
this site but still the bidding is easy but that's about it.

As I understand the rules. If a bid came in within the last 60seconds that it would extend the bidding process by 3 minutes to allow for additional bids. I had bid on the 1882 Carson City Morgan silver dollar and had the winning bid until the last 10seconds. Then someone sniped the bid up 1 dollar extended the count down clock the 3 minutes. I tried to bid multiple times immediately and it wouldn't let me bid additionally although the clock that was extended kept counting down. The other bidder won the auction for just 1 dollar more. I was locked out and very angry to have lost it due to this issue. Had I been able to remove other bids from the format of the other items I won, you would not have sold me anything. The Morgan was the first thing to close. I'm contemplating contacting HiBid about this!