• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user jol382
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I was confused what happens after the auction. Invoice for the item and seperate invoice for shipping. Some house ship some don't some are a third party. Very confusing.

Reason I chose this business:

Hoping it would be easy.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for sharing your feedback, Jo. We understand that the process can seem a bit confusing at times, as different auctioneers may handle invoices for items and shipping separately. If you ever have questions or need further clarification, we recommend reaching out directly to the auctioneer. They'll be happy to assist and ensure a smooth experience for you. Your input is valuable to us, and we appreciate your patience as you navigate the auctions.

Thumbnail of user markb2181
1 review
4 helpful votes
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June 27th, 2020

They represent many shady auctions co's just like Proxibid. These guys might be a little worse. You will be overcharged! You will have ghost bidders bidding you up! JUST LIKE PROXIBID! You will have auction co's charging you all kinds of fictitious fees. Put it this way. If your bidding on firearms on this site then buyer beware! YOU WILL BE OVERCHARGED FOR EVERYTHING.

Thumbnail of user kevind2060
1 review
2 helpful votes
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March 1st, 2023

Noel auctions are very professional very proficient and a wonderful team to work with I've done many options with them and will continue to do so thank you

Thumbnail of user nathanl547
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

I remember when I was a kid, there were so many toys that we could never afford. But now that I'm old, I can afford them. But even better, I can buy them for below retail. Now how great is that?

Reason I chose this business:

The network is convenient and fun.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Nathan, it's fantastic to hear that you can now enjoy those toys from your childhood at a more affordable price. HiBid is indeed a convenient and fun platform for finding great deals. We're here to help you relive those nostalgic moments while saving money. If you ever have specific items in mind or questions about our platform, feel free to reach out. Happy bidding, and here's to more successful auctions!

Thumbnail of user jeffg1610
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

On more than few items can be a little nerve-racking with the dings and buzzers and things to keep track of so know what you want and go for what you need

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for sharing your experience, Jeff! We understand that auctions can get exciting with all the action happening. Knowing what you want and staying focused is great advice. If you ever need assistance or have any questions, our team is here to help. Happy bidding, and we hope you find some amazing items!

Thumbnail of user tomb1878
1 review
2 helpful votes
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July 31st, 2022

To be sure, there are many reputable auction houses around but when you are met with one that is not, this platform will, in no way, stand behind what is right, what is just or truthful if you are taken advantage of by a disreputable auction house. I have had my lots i have won at fantastic prices refused to be sent to me because they were "unfortunately" lost by the auction house who decided, after the fact, that they did not want to sell it for what i won it for. Crooked auction houses have overcharged me, refused to provide me with a written running total of my balance due presumably because of the fact they cannot add correctly or because they just want to keep more of your money and despite missing or lost lots, still refuse to return my money i have sent. People at this platform will blather on and act sympathetic to you but, truth be known, they won't do anything on your behalf to their auction house clients who pay them part of the money they are stealing from you. As a bidder, if you find yourself in such a circumstance, you are on your own. Hibid is only as good as the auction house you are dealing with.

Products used:
if i could give less than a score of "one" i would

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertk1399
1 review
3 helpful votes
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August 9th, 2020

At pick up they were very helpful and helpedus load our purchases. They also gave us an old moving blanket to protectour furniture. Very friendly too!

Thumbnail of user erikc251
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Hibid has connected me with so many great vendors. I have not only been able to expand my collection of collectibles, but I've been able to grow my refurbish and resell business.

They quickly resolved my issue to the best of their ability.

Reason I chose this business:

I found it on Facebook, and keep coming back due to the wonderful deals.

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're thrilled to hear that HiBid has been a great platform for finding great deals and connecting you with numerous vendors. It's wonderful to know that HiBid has not only allowed you to expand your collection of collectibles but has also helped grow your refurbish and resell business. Providing a diverse marketplace with opportunities for both buyers and sellers is important to us. We appreciate your support and look forward to continuing to connect you with more exciting vendors and opportunities on HiBid. If you have any suggestions or feedback to help us improve further, please feel free to share. Thank you again for your kind words!

Thumbnail of user markw2123
1 review
3 helpful votes
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June 3rd, 2021

I just notice PALMYRA NJ HOME IMPROVEMENT AUCTION keep adding time to the countdown many many times when the time is closer to expire, even there is no additional bid. And Hibid allow them to do so. Scam Business.

Service
Value
Quality
Thumbnail of user michaelb10740
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Mostly everything is easy, but when I put a note on an item the note doesn't show up until I click the little pencil again. I would like to see my note without clicking on the pencil

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your feedback, Michael! We appreciate your input, and we understand your concern about the notes on items. The reason the note doesn't show up automatically is to optimize the space on the bidding interface and avoid distractions during live bidding. We've made so it is just one click away!

However, we value your suggestion, and our team will take it into consideration for future improvements. We want to make sure our platform is as user-friendly as possible. If you have any more suggestions or questions, please don't hesitate to let us know. Happy bidding!

Thumbnail of user jaredb369
1 review
1 helpful vote
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March 17th, 2024

This could be a great platform and there are some decent honest ACTUAL auctioneers on here but there are also a lot of scammers selling on here and its really hard to differentiate until you expeirnce it. I would suggest save your time, energy, and money and not have to learn the hard way.

Bought some items and spent thousands of dollars to only be sent cheap fake jewelry which was not what was described or listed. Same company shill bids and most things sell to a "floor bidder". Only for every single item that sold to a "floor bidder" get relisted and re auctioned each week.

I was in their auction and these knives sold to a floor bidder so the lot was passed online. Its outlined in red showing I didnt win. Come to find out, after the auction, they charged my credit card for the original bid I put in, days AFTER my other invoice was paid for with other items I did actually win. I recieved my package and these knives were in there a long with a seperate sheeted invoice fo rthat item as well. So its clearly obvious that they were shill bidding and then went back in and used my last bid as the winning bid. BTW the knives are not Tiffany & Co and not even sterling silver. They are clearly marked Nickel Silver, so they misrepresent and lie abotu their items. That is not just a simple oversight. But the same thing happend on other items sold as fine or precious metals and they were not as they were clearly marked with other markings.

I even tried reporting this to HiBid and was told they cannot do anything about it, they dont have any recourse on scam sellers and that they would continue to allow them to sell on the platform. The only thing they would do for me is reach out to the "auctioneer" on my behalf.

BTW when you google the company's address they are in a tiny office suite inside a coporate building. They dont have the space or means to actually conduct live onsite auctions with real floor bidders.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brents445
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

I found getting registered was very easy and bidding easy. Went next day and picked up items bought next day and they were very nice and helpful on getting my oil cans

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for sharing your feedback, Brent! We're thrilled to hear that you found our registration process straightforward and had a smooth bidding experience. If you ever encounter any challenges during registration or have any questions in the future, please don't hesitate to reach out to our dedicated support team at 844-775-4774. Your satisfaction is our top priority, and we're here to ensure that you continue to enjoy a seamless and enjoyable bidding experience. Happy bidding!

Thumbnail of user robs680
2 reviews
13 helpful votes
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August 23rd, 2021

I just signed on to Hibid.com. I was excited about bidding. I found some items and bid. Next thing I know. I buy a tackle box for 10.00, I think, good deal. Then I get shipping for 53.90 for shipping. WTF Are you kidding me? I got this all figured out.
The auction houses give you very little details for shipping. Then they pass it too someone else that charges high amounts for shipping. They get kick backs I bet for shipping from their FRIENDS AT THE SHIPPING PLACE. This shipping part of the deal is the money maker I think for them. When you realize the shipping is high, people say screw it and then they turn around and sell items again! BIG SCAM They don't want you to know shipping is very high, so they can screw you! RUN AWAY. WRITE A REVIEW AND CRUSH THEM WITH NEGATIVE COMMENTS! SAVE US FROM SCAMMERS!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bennieh50
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Easy to bid on items using this site. The only issue I have is when I click on an item then return to the listings, it takes me all the way to the beginning instead of to the item I was looking at.

Reason I chose this business:

It's easy to use

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Hi Bennie, thank you for you feedback on the issue you've encountered. Our team just recently deployed a fix to this issue. We apologize for the inconvenience caused. If you are still experiencing this issue, please contact our bidder support team at (844) 775-4774 for further assitance. Thank you!

Thumbnail of user christopherd1888
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I love Hi-Bid! My only complaint is that the app doesn't work as well as the website. You can't bring up all the pictures of lot items on the app that You can when using the website.

Reason I chose this business:

I happened across it in a web search for auctions and immediately fell in love with it.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Christopher! We appreciate your feedback regarding the app. We're constantly working to improve, and your input helps us enhance the user experience. If you ever have more suggestions, please don't hesitate to share them. Happy bidding!

Thumbnail of user bruces1304
1 review
1 helpful vote
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February 1st, 2024
Verified purchase

Have used auctions in the past and this one is exceptionally run and the merchandise is great quality

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you so much, Bruce, for your glowing review! We're thrilled to hear that you found our auction process quick and easy, and we're delighted that you were impressed with our exceptional customer service at pickup locations - and we're pleased to know that you found the merchandise to be of great quality. We truly appreciate your support and hope to continue exceeding your expectations in the future. If you ever need anything, please don't hesitate to reach out. Happy bidding!

Thumbnail of user dc879
1 review
0 helpful votes
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October 18th, 2021

They print pics from internet and sign it themself and pass it off as real. They then advertise it as no COA to try and cover their butts when it comes back inauthentic and fake. Avoid

Thumbnail of user chuckj100
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Auction was scheduled for 6am closing. After closing in am, aution opened up at 6pm and bidding started on same items. I don't think that was Hibids fault, more like shoddy auctioneers.

Very quick to resolve password issues.

Reason I chose this business:

Easy to use.

Service
Thumbnail of user sarahs3404
1 review
0 helpful votes
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August 23rd, 2022

When buying from warehouse sales, this is what has repeatedly happened to me: The auction will list an item, complete with brand name, images, and description. You bid and win. When you go to pickup your item, it's different. A lesser quality or lower end model. You'll be told they made a mistake and uploaded the wrong item. You'll be told they have thousands of items, it happens. You'll be told they have someone new on staff. You'll be given the option to take a full refund and leave the item or pay the price of your bid and keep lesser item they have. That's it. Those are the only choices. Of course, you're going to take the lesser item. It's a scam. You're paying more for something of lesser quality than you expected. They know this. Maybe you wouldn't have bid had you know. But you did. They've already run your card. You've already driven across town. You likely have plans for this item - whatever it is. It's a complete bait and switch. This has happened to me multiple times with different auction houses. Furniture and electronics. Just beware that you won't get exactly what you're expecting.

Thumbnail of user travisl223
1 review
1 helpful vote
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August 27th, 2022

Hibid computer system is inadequate to keep up with the demand. Bids are delayed, reporting is delayed and mistakes are happening real time. Many problems not one.

Tip for consumers:
Beware

Products used:
?

Service
Value
Thumbnail of user laurieb831
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Very happy with my bidding experience. Everything was listed nicely and had good photos. Auctions were easy to get to. Thanks for providing an easy way to get to the auctions I want to see.

Reason I chose this business:

Easy to get to the auctions I want.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Laurie! Thank you so much for sharing your review! We're thrilled to hear that you had a very happy bidding experience and that everything was listed nicely with good photos. Providing a user-friendly and visually appealing platform is essential to us, and your positive feedback affirms that we're meeting those goals. We're delighted that our platform made it easy for you to access the auctions you wanted to see. Your satisfaction is our priority, and we're committed to providing you with the best service possible. If there's anything specific you loved about our platform or if you have any suggestions for improvement, please feel free to let us know. Once again, thank you for your kind words and for choosing HiBid!

Thumbnail of user ujjwalm
1 review
13 helpful votes
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November 16th, 2019

Most of the auctioneers are scammers there.
Placed a bid, had no minimum bid price mentioned.
Won the the lot, they told min price was higher, which was never mentioned.

Thumbnail of user darrylt85
1 review
0 helpful votes
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November 19th, 2022

Called in the morning about a particular lot. They told us when it would sell but it went two hours earlier than they told us so we weren't able to bid.

Tip for consumers:
Stay away!

Products used:
None

Service
Value
Quality
Thumbnail of user angelab3015
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

I love HiBid auctions. The search feature is awesome. You can filter by item or auction site
And check to see if shipping is available. Great site to find and bid on great items!

Reason I chose this business:

Just stumbled upon the site while looking for my collectibles.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Angela! We're thrilled to hear that you love using HiBid for finding great items and that our search feature has been helpful. If you ever need assistance or have any questions, don't hesitate to reach out. Happy hunting for collectibles and more!

Thumbnail of user shaunj38
2 reviews
29 helpful votes
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December 2nd, 2020

I have been on the site for around two months and have spent thousands of dollars. So far I've had a coin stolen while in transit. Auctioneers response, not my problem. Next, I won an auction and the auction house did not feel comfortable shipping the item. I purchased two firearms 3 weeks ago and can't get a shipping notice. I was charged $80 dollars to ship two small metal signs less than a pound. An auctioneer had two listings for a coin, one valuable the other worthless. The coin was mislabeled, I was not going to pay $800 for a worthless penny. I have another instance where I simply did not receive my items. Auction house response not my problem. Now somewhere in the ether I received negative bidder feedback and I am denied and permanently banned from bidding. I'm not allowed to know what crime I committed, a vague message from the auction house saying I am banned from bidding for life. Zero due process, the bidder has no way to view this negative feedback. I'm done with HiBid. It's a joke!

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About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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