• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,064
Neutral
143
Negative
188

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3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user cindyl1230
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

The guys at the River City Auction in San Antonio are very hard working. Always work to get me my winning items.

Reason I chose this business:

Found it by accident. Glad I did.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Cindy! We're delighted to hear that you love the overall experience. It's our pleasure to bring you a positive bidding experience. If you have any further comments or if there's anything specific you'd like to share, feel free to let us know. Happy bidding!

Thumbnail of user bobbyg259
1 review
1 helpful vote
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December 15th, 2023
Verified purchase

East to navigate and use. The site is addicting as you can find just about anything your looking for... so fare warning to the newcomers..

Reason I chose this business:

Have business partner that mentioned he went on the site few times and liked it, so had him show me.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Bobby, thank you for your fantastic review! We're delighted to hear that you find HiBid easy to navigate. Welcome to the excitement of online auctions! If you ever have questions or need assistance, feel free to reach out. Happy bidding and enjoy the auction experience with HiBid!

Thumbnail of user kevins3426
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Auctions are good. But pick up for people who work 8 to 5 Monday through Friday. And have to take a day off kind sucks

Reason I chose this business:

More options for auction

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Kevin, for your feedback. We understand your concern regarding pick-up times, and we'd like to clarify that the scheduling of auction closings and pick-up times is determined by the auctioneer hosting the event, not us. We appreciate your understanding and hope you continue to enjoy the variety of auctions available.

Thumbnail of user alvinc191
1 review
1 helpful vote
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January 20th, 2024
Verified purchase

Quick and easy, closing soon feature helpful, items were fairly well decsribed, could use better dimensions in description.

Reason I chose this business:

Auction contents

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks for the feedback, Alvin! We're glad you found our quick bidding system helpful. Happy bidding!

Thumbnail of user davido2073
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Simple and easy to follow. Sit offers good photos of items for bid. Bidding system is probably the best I've seen compared to other sites.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, David! We're glad to hear that you find our platform simple and easy to use. If you ever have any questions or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user marionw190
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Soft close is a bit of a pain when busy but other than that easy to use and can get some super deals.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Marion, thank you for the feedback! We're aware that the soft close can be tricky during busy periods; this is determined by the auctioneer. Your insights matter, and we value your input!

Thumbnail of user troyt259
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

So far it's nice. Went and paid today and go pick up tomorrow, that'll be the deciding factor on if I use it again.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your 5-star review, Troy! If you have any comments or suggestions, please feel free to let us know. We're committed to making your experience even better!

Thumbnail of user rogern246
3 reviews
7 helpful votes
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April 27th, 2022

Does not send out invoices or receipts. Will not allow local pick up charges excessive shipping fees to make extra money on sales.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ricks1528
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Called asked about color number on bid.They got back with when they were there. Answered all my questions very nice to work with.

Reason I chose this business:

Easy to bid and not have to put up with rude people or parking issues. Has been a very good experience so far. No complaints!

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that our the auctioneer and/or our team were helpful and provided good customer service. We strive to make the bidding process easy and ensure a positive experience for our users. If you have any further questions or need assistance, feel free to reach out to us. Happy bidding!

Thumbnail of user shootinoko
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Awesome folks at Barber Auctions in Sulpher Springs AR!
Bidding through the HiBid website and then dealing with the nice people at the local auction house made this a really great auction experience.

Reason I chose this business:

Used before

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Shootinok! We're thrilled to hear you had a great auction experience with Barber Auctions in Sulphur Springs, AR. Your positive feedback means a lot to us. Happy bidding!

Thumbnail of user troyg223
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Always happy when I win but love playing who's going to win. The winning putting a comment on my video sent me something

Reason I chose this business:

Fast and easy. Have the things I want

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for the enthusiastic review! We're thrilled to hear that you're enjoying your bidding experience and finding it fast and easy. Keep up the excitement and happy bidding!

Thumbnail of user guyd160
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Most of my experiences have been A+. On occasion there may be a bump in the road but nothing worthy of noting.

Reason I chose this business:

Because it works!

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Guy! Thank you for taking the time to leave us a review! We greatly appreciate your feedback and your continued support. We're thrilled to hear that most of your experiences with us have been exceptional, and we strive to consistently deliver A+ service to all our valued customers. We understand that sometimes there may be minor bumps in the road, and we appreciate your understanding and flexibility in those situations. Our team is dedicated to resolving any issues promptly and ensuring that your overall experience remains positive. If there's ever anything specific you'd like to share with us about the bumps in the road you encountered, we're always open to feedback and eager to learn how we can improve. Happy Bidding!

Thumbnail of user geraldh469
1 review
3 helpful votes
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November 8th, 2022
Verified purchase

I won 4 coin auctions. 2 days went by with nothing, I email, Randy says "u didn't win and now your banned. WTF

Tip for consumers:
I would'nt use this site again. I don't appreciate being threatened by hibids workers

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user antond17
1 review
15 helpful votes
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December 17th, 2019

Two credit cards used for purchases were stolen. Bought items that were broken and/or incomplete. Item description made no mention of defects

Thumbnail of user garyh2224
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

I buy and sell I love the fact I don't have to sit at an auction house or walk around a huge flea market and look at pallet crap I can look at what I wanna look at.

Reason I chose this business:

I didn't choose it I guess I just started using it though Jeff Rich auctions and Mobley auction.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Gary! We're thrilled to hear you find it fun and convenient. That touch of a button can indeed make all the difference. Happy buying and selling, and if you ever have questions or need assistance, we're here for you!

Thumbnail of user robertb8579
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

The User Interface makes it easy to view items up for auction, entering bids, and monitoring the final bidding in real-time

Reason I chose this business:

I like the quality of the items auctioned and they have a rating system to let auctioneer's know the condition.

Thumbnail of user neils493
2 reviews
0 helpful votes
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May 24th, 2023
Verified purchase

As always Rocket staff is nice and helpful from settlement to pick up. Every vendor I have used have been great.

Reason I chose this business:

If I am looking for a specific item I like the search engine

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience with our auction platform and auctioneers selling on HiBid. We appreciate your support and look forward to serving you in future auctions.

Thumbnail of user teresab1520
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

I have no complaints. It was an easy process.I was wondering what happens to items that did not sell at auction.

Reason I chose this business:

The auction was online and no so far from me in Pigeon Forge.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We're thrilled to hear that HiBid worked well for you and that you found the process easy with no complaints. Regarding unsold items, the approach can vary depending on the auctioneer or seller. Typically, they may choose to re-list the items in a future auction, negotiate private sales, or explore other avenues to sell the remaining inventory. Some auctioneers may also donate or dispose of unsold items according to their own policies. If you have specific questions about a particular auction or item, we recommend reaching out to the auctioneer directly for more information. Thank you for your positive feedback, and if you have any more questions, feel free to ask!

Thumbnail of user jodieb165
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

New to auctioning. Still working the kinks out, Seems to be fairly simple and always with a wide selection of

Reason I chose this business:

Former auctions

Thumbnail of user janetm2242
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

I have bid on items from all over the country with no issues at all. Its quickly becoming an obsession

Reason I chose this business:

An auction i was interested in was through HiBid

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user toddr603
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

HiBid is a great auction Platform. There were plenty of pictures an honest description of the item and bidding was effortless.

Reason I chose this business:

I usually find the exact items I'm looking for on HiBid.

Thumbnail of user kendrickf9
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Great auctions. It is a challenge and also fun to bid on items that I find interesting and different.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for the 5-star review, Kendrick! We're glad you enjoy our auctions. If you have any more feedback or need assistance, feel free to reach out. We're here to keep providing you with great auction experiences!

Thumbnail of user waynek603
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Good
But final second bidders have an advantage

A lot of emails, good system
Again last seconds bidder

Reason I chose this business:

Close to my house

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Wayne, thank you for your feedback! We're glad to hear that the bidding process is working well for you. We understand the competitiveness in the final seconds can be intense. If you have any suggestions or specific concerns, feel free to share. Happy bidding!

Thumbnail of user johnb11029
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

The bidding process is easy. I like how you can set your max bid and don't have to worry about being available to constantly watch the auction.

Reason I chose this business:

Was told about it from s friend.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that you find the bidding process on HiBid to be easy and convenient. Our goal is to make the auction experience as seamless as possible for our users. Setting your maximum bid and letting the system take care of it for you is a great feature that allows you to participate in auctions even if you can't constantly monitor them. We appreciate your support and encourage you to continue taking advantage of this feature on HiBid. If you have any suggestions or feedback to help us improve further, please feel free to share. Thank you again for your kind words!

Thumbnail of user scottg1926
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Great and easy to bid. I liked the old style platform better but over all it still gets the job done for all my bidding needs.

Reason I chose this business:

Because they are a big player in auctions and there's not many more options out there.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Scott! We appreciate your feedback and are glad to be your choice for online auctions. We'll continue working to provide the best bidding experience possible. If you ever have more suggestions or questions, feel free to reach out. Happy bidding!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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