• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,064
Neutral
143
Negative
188

Instant Feedback

3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user kathleenb2329
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Easy to monitor my bid. Notifications were timely. Pickup was organized (even got a reminder phone call!)

Directions for pickup.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Kathleen! We're thrilled to hear that you found it easy to monitor your bids and that our notifications were timely. If you have more auctions to watch or any questions, feel free to reach out. Happy bidding!

Thumbnail of user andreww1264
1 review
0 helpful votes
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July 15th, 2021

The sell broken $#*! and are dishonest a $#*!! Made you think they were new when they were all locked up.

Thumbnail of user teresak723
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

The platform is great. I am a partner of yours.however this client of yours is painfully unorganized.

Reason I chose this business:

I like the platform

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Teresa, we appreciate your positive feedback on our platform. If there's anything specific you'd like assistance with or any suggestions you have, please feel free to reach out. Thank you for choosing HiBid!

Thumbnail of user johnf4684
1 review
4 helpful votes
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December 14th, 2022

I was banned From a HiBid auction house because the woman at MEM auction house in indianapolis got emotionally wounded since I did not appreciate having to go to a bank machine because she stopped taking credit cards (a sign of a failing business usually). I did nothing wrong. Did not yell or call anyone names. After I went to get her cash she then refused to sell me my items. It appears Hibid has a secret bidder rating service which allows other auctions that have absolutely nothing to do with your issue the ability to also ban you. Commercial liquidators In Indianapolis banned me for being "rude" to MEM auctions a few days ago and I had been buying from them since my incident at MEM auction house. I gave the clown at Commercial liquidators a piece of my mind and now he can ban me all he wants. Many items he sells are broken and missing pieces so I had already limited my purchases to almost nothing. I have submitted a case to the Indiana attorney general and I am hoping that local on line auctions will be required to have a license just like live auctioneers are required to have in Indiana. I will stay as far away from HiBid as I can now. I have been attending auctions for the last 30 years and have never had problems like this. HiBid allows unlicensed and scary individuals to start an auction even in their garage if they want. So buyer beware. The auction business has been seedy for a long time and be careful you do not hurt any auction company feelings. Luckily the better auction houses in Indianapolis have abandoned HiBid which is where I do all of my business now. Please lobby your local politicians and force them to require on line auctions to get a permit or auction license. Stay safe!

Tip for consumers:
Be clear and protect yourself against businesses that will take advantage of you

Products used:
I was denied my purchase

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreat801
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

I had what looked like the winning bid, and the post said "You May Won". It took a long time to find out if I had actually won.

Reason I chose this business:

Someone mentioned it to me.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Jim. We apologize for any confusion you experienced. We'll work on making the winning confirmation process smoother for future auctions. Your input is valuable, and we hope your next bidding experience is even better. Happy bidding!

Thumbnail of user jerrys816
1 review
6 helpful votes
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July 24th, 2021

LOT #471 1883S MORGAN SILVER DOLLAR GRADED MS66. JUST REURNED FROM PCGS
AU DETAILS-CLEANED. SUPPOSEDLY GRADED BY ANGS AS MS66 BUT AUCION HOUSE
HAD TO KNOW THAT THIS COIN WAS AS GOOD AS COUNTERFIT AND SHOULD NEVER HAVE
BEEN OFFERED

Tip for consumers:
PURCHASED A 1883S MORGAN DOLLAR LOT #471.COIN WAS LISTED AS MS 66 AND CAME BACK
FROM PCGS AS AU DETAILS-CLEANED.

Products used:
MORGAN DOLLAR

Service
Value
Returns
Quality
Thumbnail of user jeannies142
2 reviews
0 helpful votes
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June 1st, 2023
Verified purchase

I have used HiBid several times in the last few months. I like being able to find what I need at an affordable price. Plus bidding is fun.

Reason I chose this business:

I heard about HiBid somewhere, checked it out, and haven't looked back.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Jeannie,
Thank you so much for your review! We are thrilled to hear that you have had such positive experiences with HiBid. We understand how important it is to find what you need at an affordable price, and we strive to provide a wide range of options to cater to your specific requirements. Happy Bidding!

Thumbnail of user joycec1159
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

This was my first time on a live auction via internet, very easy, and did not do bad, will be back. Enjoyed the experience.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Joyce, welcome to the world of online auctions! We're delighted to hear that your first experience with us was smooth and enjoyable. We look forward to having you back for more exciting bidding. Happy exploring and bidding on HiBid!

Thumbnail of user droneswithtyrone
1 review
0 helpful votes
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November 16th, 2023

This auctioner is completely fraud they will lie about shipping your product but will send empty box

Products used:
Jelwery

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesh7592
1 review
1 helpful vote
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February 14th, 2024
Verified purchase

Everything was really good. It would be nice if you could bid from the watch list page.

Reason I chose this business:

Local auctions

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Dear James, Thank you for your feedback! We're glad you had a positive experience. If you have more ideas, feel free to share! Happy Bidding!

Thumbnail of user chriss3471
1 review
0 helpful votes
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December 19th, 2021

Bought a pool from capitol auctions on hibid for 700. Most of it was missing a d could not use. They only gave me a 350 refund.

Thumbnail of user lindad3209
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Well organized and fast moving kept me from being bored. Could have been more inviting with descriptions and clear pictures with good lighting.

Reason I chose this business:

Excellent prior experiences brought me back to Hibid in my area.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your kind words and feedback, Linda! We appreciate your input, and we'll strive to improve our descriptions and picture quality. We're delighted that you returned to HiBid, and we look forward to providing you with more exciting auctions in your area!

Thumbnail of user clayw94
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Viewing, bidding and invoicing have been effortless with HiBid. I have never had a bad experience over the years.

Reason I chose this business:

I accidently ran across HiBid when looking for equipment for my wife's new business. I have been watching auctions on their site ever since.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for sharing your positive experience with us! Providing a seamless and hassle-free experience for our users is our top priority, and we're glad that we've consistently met your expectations over the years. We value your continued support and look forward to serving you in the future. If there's anything we can do to further improve your experience, please don't hesitate to reach out.

Thumbnail of user thomasm4900
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

I found participating in HiBid very easy to bid on items. So far, I am very happy with my experience

Reason I chose this business:

There were some items that I came across that I wanted, so I signed up.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thomas, we're thrilled to hear that you found HiBid easy to use and that you're happy with your experience. If you have any more auctions to explore, we're here for you. Happy bidding!

Thumbnail of user carlc746
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Can't get past my address on the payment part at the end of the sale where you show what lots I won.

Reason I chose this business:

Friend is using it to sale

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Hey Carl, we apologize for the inconvenience you're experiencing. If you're having trouble entering your address within your account info, please don't hesitate to contact our bidder support team at 844 - 775 - 4774. We're here to assist you and ensure a smooth bidding and payment process. Thank you for your feedback and for using our platform.

Thumbnail of user vernonr74
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

The HiBid site is very easy to use and provides great real time information during the bidding process.

Reason I chose this business:

Easy to use.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Vernon! We're thrilled to hear that you find HiBid easy to use and appreciate the real-time information. We aim to make your bidding experience as smooth as possible. Happy bidding, and we hope you continue to find great deals with us!

Thumbnail of user margb19
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Good. The three minute extension when there is another bid close to closing could be shortened. I missed bidding on other items because of that.

Reason I chose this business:

Recommended by another. I also like the choice of locations,

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Marg, we appreciate your feedback! We'll take note of your thoughts! If you have any more suggestions, feel free to share. Happy bidding!

Thumbnail of user freda535
2 reviews
0 helpful votes
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December 10th, 2023
Verified purchase

Be experienced was smooth and clean and fun. And dealing with the people involved was also fun! Overall it was excellent!

Reason I chose this business:

It was recommended to me by a friend from work.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hello Fred, we're thrilled to hear that your experience with HiBid was both smooth and enjoyable! Your satisfaction is our top priority, so if you have any specific feedback or concerns, please don't hesitate to reach out. We value your input and appreciate your ongoing support. Happy bidding!

Thumbnail of user williet198
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Overall very satisfied with my experiences. I have learned to look at the buyers fees and avoid auctions with fees that are high.

Reason I chose this business:

HiBid gives me a wider area to shop and I feel the prices are much better than buying on Ebay.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Willie! Thank you for leaving a review! We greatly appreciate your feedback and are thrilled to hear that you're overall satisfied with your experiences on our platform. If you ever have any questions, feedback, or need assistance, please feel free to reach out to our customer support team. Thank you for choosing HiBid as your online auction destination, and we look forward to serving you in the future!

Thumbnail of user julannet1
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

I like the option of searching for what I'm looking for and able to browse through then bid or watch what interests me.

Reason I chose this business:

I use a few on line auction sites and HiBid had items others didn't.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your positive review! We're glad to hear that you found our search and bidding process to be easy and convenient. Happy bidding and thank you for choosing our platform!

Thumbnail of user davidp5924
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Easy platform to use. Never have problems tracking bids watch items. Easy to find auctions close to your area.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

David, we're delighted to hear that you find HiBid easy to use and efficient for tracking bids and watching items. We appreciate your positive feedback. If you ever need assistance or have more to share, feel free to reach out. Happy bidding!

Thumbnail of user joey598
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Easy to follow the items and to bid on them. Bids were updated immediately and I was notified if I was outbid. I highly recommend this site.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Joe, thanks for your glowing review! We're thrilled to hear that you had a great auction experience with us. Your recommendation means a lot, and if you ever have more feedback or questions, feel free to reach out. Happy bidding!

Thumbnail of user marks6912
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Only been on for a about 1 year and my wife says. Do you really need that. Of course I do and find some good things and some good deals

Reason I chose this business:

A friend told about it

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Mark! We're delighted to have you with us for the past year. Here's to many more great finds and deals. If there's anything specific you're looking for or if you have any questions, feel free to reach out. Happy bidding!

Thumbnail of user mariap2927
1 review
1 helpful vote
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December 6th, 2023
Verified purchase

Only problem I had was having my CC used in Toronto three different occasions. The actual user platform is quite easy.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your positive feedback, Maria! We're glad you find our platform easy to use. Regarding the issue with your CC, we recommend checking your account security and reaching out to our support for assistance. Happy bidding!

Thumbnail of user alanu185
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

I have bought many things off here work really well i'm happy with it

Reason I chose this business:

Just love auctions

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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