• HiBid

HiBid

Write a Review

Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.3%
Positive
1,064
Neutral
143
Negative
188

Instant Feedback

3,078 reviews

151
See all photos
How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user lowellr8
2 reviews
0 helpful votes
  • Send Message
August 30th, 2023
Verified purchase

My budget didnt allow me to buy much this time but I'll try it again as long as the pickup location is within the area where I llive!

I uploaded the wrong credit card so I talked to the nice lady in the office! And we got it worked out!

Reason I chose this business:

I was looking for a certain item!

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Lowell, thank you for the 5-star review! We're thrilled that you're finding excitement in our auctions. It's great to hear that you had a positive experience with our customer support team and were able to resolve the credit card issue. We'll continue working to provide you with more opportunities to find the items you're looking for. If you have any further questions or need assistance, don't hesitate to reach out. We're here to make your auction experience enjoyable and convenient!

Thumbnail of user pamp663
2 reviews
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

The bidding was very good, no problems at all. Very relaxing on line.
Will continue to bid on this site.

Reason I chose this business:

For items that I wanted to bid one.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Pam, for your wonderful 5-star review! We're thrilled to hear that you had a smooth and enjoyable bidding experience with us. It's great to know that you find our platform relaxing and plan to continue bidding. If you ever have any questions or need assistance, our team is here to help. Happy bidding, and we look forward to having you at our future auctions!

Thumbnail of user johnd8692
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

Super easy to learn. Lot's of information provided, ie. Auction times, closing times, viewing times, pick up times, and address.

Reason I chose this business:

Recommended.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks a lot, John! We're delighted to hear that HiBid has been super easy for you to learn and that you find the provided information helpful. If there's anything more we can do to enhance your experience, feel free to let us know. Happy bidding!

Thumbnail of user donm1137
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Easy and convenient. On moving vehicles and or tractors really need the video so all online bidders can see and hear how the item moves and acts.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for the great feedback, Don! We're glad you find our platform easy and convenient. Your suggestion about having videos for moving vehicles and tractors is valuable, and we'll consider it for future improvements to enhance the bidding experience. If you ever have more ideas or questions, please don't hesitate to let us know. Happy bidding, and we appreciate your support!

Thumbnail of user candacem336
1 review
0 helpful votes
  • Send Message
October 1st, 2023
Verified purchase

I've been using Hibid to find local auctions and specific items, such as e-bikes. Found numerous sites that auction E-bikes and they ship.

Reason I chose this business:

To find local auctions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Candace! We're delighted to hear that HiBid makes it easy for you to find local auctions and specific items like e-bikes. Your feedback is much appreciated, and we're here to help you discover great deals in your area. Happy bidding and hunting for those e-bikes!

Thumbnail of user melissas3116
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

The only suggestion I have would be the ability to look up items by lot number. Also thr search function only brings up exact words.

Reason I chose this business:

Great items

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your positive review, Melissa! We're thrilled that you're enjoying your experience on HiBid. Just a quick tip – if you're looking for a specific lot number within the same catalog from the same auctioneer, you can easily find it. However, when searching across the entire site, our search will include all lots that include your search query. If you have any questions or need further assistance, feel free to reach out. Happy bidding!

Thumbnail of user ronaldo309
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Well preformed. Professional. On time.
Bids in real time.no delay response in acknowledging bid & accepting the bid.

Needed to direct my win to be shipped.
Fast response..no problem

Reason I chose this business:

Fun fast. Thrill of the hunt.

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We're thrilled to hear that you had a professional and well-performed experience on our platform. Thank you for your feedback, and we're glad to hear that the bidding process was smooth and responsive.Thank you for choosing HiBid!

Thumbnail of user eldons32
1 review
0 helpful votes
  • Send Message
October 1st, 2023
Verified purchase

I would like to see more info on how to get a hold of the auctioneer. Also the auction goes past the closing time.

Thumbnail of user juanc1520
1 review
1 helpful vote
  • Send Message
January 9th, 2024
Verified purchase

Fairly simple to maneuver around the site, no problems at all. The customer service is outstanding. Great job job OCPIECES.

Help was instant, customer service at its best.

Reason I chose this business:

I found the site surfing through the web. Very interesting process to afford high end material ie (tools, furniture, and appliances). Love the auction.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Juan! We're thrilled to hear about your positive experience with HiBid and appreciate your kind words about our customer service. If you ever have more questions or need further assistance, feel free to reach out. Happy bidding!

Thumbnail of user jackier500
1 review
0 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

I appreciate item descriptions that are honest. If I remember to read and get in early and don't forget the time I do very well

Reason I chose this business:

I’ve enjoyed the ease of bidding and soft close. Plus the easy sign up. For the most part I’ve gotten items as described.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Jackie, thank you so much for your review! We're thrilled to hear that you appreciate the honesty of most auctioneers on our mobile platform. We understand the importance of accurate item descriptions, and we strive to provide transparency to ensure a positive bidding experience for our users. Happy Bidding!

Thumbnail of user richardb5385
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

Have seen on other HiBid auctions and was satisfied with the way there were run. Notification is paramount and this was done effectively.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Richard, thank you for the 5-star review! We're delighted to hear that your bidding experience was easy and that the auction went smoothly. We appreciate your positive feedback about our platform's performance. Your mention of effective notifications is valuable, and we're glad to provide that for you. If you ever have more insights to share or if you need assistance, feel free to reach out. We're here to ensure your experiences remain seamless and satisfying!

Thumbnail of user jackg1009
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

I didn't have any trouble figuring out the bidding or placing a bid. I don't have any suggestions for improvement

Reason I chose this business:

A local in person auction went online with hi bid and that's when I discovered the other auctions

Thumbnail of user martind411
2 reviews
0 helpful votes
  • Send Message
August 30th, 2023
Verified purchase

Excellent format and ease of bidding! It's very self explanatory and thoroughly detailed instructions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Martin, thank you for your 5-star review! We're delighted that you found our auction format excellent and the bidding process easy. Your feedback means a lot to us. If you ever have more insights to share or if you need assistance, don't hesitate to reach out. We're here to ensure your experience remains top-notch. Happy bidding!

Thumbnail of user vegass4
1 review
0 helpful votes
  • Send Message
August 9th, 2023
Verified purchase

Easy & excellent fast and simple! Thank you! Enjoying it! & always looking & keeping an eye out for everything!

Reason I chose this business:

Recommended by an employee I work with.

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your fantastic review! We're thrilled to hear that you find our platform easy, fast, and enjoyable. Thank you for your support, Keep having fun and happy bidding!

Thumbnail of user jenniferw3499
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

First time bidding and it was easy I loved it. I will definitely be bidding again in the next auction here

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Jennifer, for your 5-star review! We're delighted to hear that you found our platform super easy to use during your first bidding experience. We look forward to having you bid in our upcoming auctions, and if you ever have any questions or need assistance, please feel free to reach out. Happy bidding, and here's to more successful auctions in the future!

Thumbnail of user markc4438
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

With the amount of lots in the auction the staff retrieved people's items I thought in a extremely timely manner.

Reason I chose this business:

I don’t know

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We're thrilled to hear that the auctioneer's staff was very efficient. Thank you for choosing HiBid!

Thumbnail of user adolfoh24
1 review
0 helpful votes
  • Send Message
October 10th, 2023
Verified purchase

We had no problems with the bidding process and enjoy looking at all the different auctions and items.

Reason I chose this business:

It is a great online auction and you can get some really good items.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Adolfo, we're delighted to hear that you found our bidding process easy and had a great experience exploring the variety of auctions and items. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more auctions to explore or questions, feel free to reach out. Happy bidding!

Thumbnail of user annisg2
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

NewTown Auction Gallery had a great auction with quality merchandise. Everything was smooth with no problems encountered.

Reason I chose this business:

Use to using HiBid - haven't had any issues

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your kind feedback, Annis! We're delighted to hear that your registration and bidding process went smoothly. We appreciate your continued support of HiBid, and if you ever have any questions or need assistance, please feel free to reach out. Happy bidding!

Thumbnail of user butchs36
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

Easy to use set max bid and sit back. If you win you're notified.
Join live auction to insure the bid or to increase bid

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Butch, for your excellent review! We're delighted to hear that you find our platform easy to use, especially with features like setting a max bid and receiving notifications when you win. Joining live auctions for that extra assurance and the chance to increase your bid is a great strategy. We appreciate your positive feedback and look forward to having you join us for more auctions in the future. Happy bidding!

Thumbnail of user jamesk3570
1 review
0 helpful votes
  • Send Message
October 1st, 2023
Verified purchase

Love the auctions and the variety of them. Bidding is easy and they do a great job with shipping them to me as economical as possible

Reason I chose this business:

One auction I was following used hibid and I started to explore the Iowa site.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, James! We're thrilled to hear that you love our auctions and appreciate the variety we offer. Easy bidding is a priority for us, and we're delighted you've had a positive experience. It's great to know that you discovered us through the Iowa site. We look forward to serving you with even more exciting auctions in the future. Happy bidding, and thank you for your support!

Thumbnail of user bruceh1116
1 review
0 helpful votes
  • Send Message
October 29th, 2023
Verified purchase

Great Auction Site...Easy to set-up account and easy to bid. Easy to find different kinds of auctions.

Reason I chose this business:

Found it by chance...

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We're thrilled to hear that you find our auction site great and user-friendly! Thank you for your positive feedback. We're committed to providing a seamless and diverse experience for all our users. If you have any more suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing our platform!

Thumbnail of user michaelm12947
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

It was easy to tell what I bid and what my max bid was. Click on bid type the amount click again and it was done. Trouble free each time I bided.

Reason I chose this business:

You have shipping on most of your sites so I get a larger area to shop.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your 5-star review, Michael! We're thrilled to hear that you had a trouble-free experience while bidding on our platform. Our aim is to make the process as seamless as possible, and it's great to know that you found it easy to place your bids. If you ever have more bids to place or any questions in the future, don't hesitate to reach out. Happy bidding!

Thumbnail of user stacyb650
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

Everything was so easy to do. The details were very accurate! Team was great to deal with at pickup!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Stacy! We're delighted to hear that you found the entire process easy and accurate. Our team is here to make your experience seamless. If you ever have more questions or need assistance, don't hesitate to reach out. Happy bidding!

Thumbnail of user bills2307
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

I have been using HiBid for over 3 years now and never had an issue that amounted to anything. All is good.

Reason I chose this business:

I chose HiBid, using mostly their online-only auctions. I like this much better than standing at an in-person auction that sometimes lasts for hours with little results.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Bill! We appreciate your loyalty and are delighted to hear you've had a seamless experience with HiBid for over 3 years. If you ever need assistance or have questions, we're here for you. Happy bidding!

Thumbnail of user suzannep510
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

I don't know why I had to put in a 'card' because I paid cash or would have paid with Paypal. All in all though, it was fun and exciting.

I tried to bid, got a message my email was already in use. After several attempts to correct that, i called customer service but before they called I ended up just using a different email.

Reason I chose this business:

I used HiBid to bid on the online auction that was in my area, and I may be wrong but from what I thought, I wouldn't be able to bid unless I registered with HiBid.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Suzanne! We're glad to hear you had a fun and exciting first-time experience. Regarding the card input, we apologize for any confusion. Registering with HiBid allows you to participate in various auctions, and we appreciate your understanding. If you ever have questions or need assistance, don't hesitate to reach out to our customer service team. Happy bidding!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

How do I know I can trust these reviews about HiBid?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HiBid?