• HiBid

HiBid

Write a Review

Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.3%
Positive
1,064
Neutral
143
Negative
188

Instant Feedback

3,078 reviews

151
See all photos
How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user laurac3224
1 review
1 helpful vote
  • Send Message
January 1st, 2024
Verified purchase

Bidding was fast and easy. No lag so even if bidding at the last few seconds my bid got through.

Reason I chose this business:

Because of what was being auctioned.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Laura! We're thrilled to hear that your bidding experience was smooth and lag-free. Fast and easy bidding is what we aim for. If you ever have more auctions to explore or any feedback, feel free to share. Happy bidding, and we appreciate your positive review!

Thumbnail of user dianef422
1 review
5 helpful votes
  • Send Message
October 4th, 2020

I purchased a painting for thousands of dollars at LOVE'S AUCTIONEER & APPRAISALS In CAD, On Aug 19,2020 turns out to be a forgery. You are asked to wire transfer the cash which you cannot dispute for refund once transaction has been completed. So be wiser than me don't do it.
Don promise to make things right but he hasn't yet.
He never gave me additional provenance he was supposed to have when we spoke on the phone. I began to notice he would say somethings on the phone then when we text on the same subject his response is different. I had to request we only text he each other so he will not continue to change his story.
Even after the painting was appraised by renowned appraisals he didn't give me my money liked he promised.
Only when I agreed to buy it for $500 USD, He agreed to give me the difference which was $4,182.42 he kept $845.62 USD. I only agreed to this because I cannot get my money any other way. Because at one point he Offered instead of getting a complete Refund of $5,533 USD shipping included, I keep painting for $2000.
He wanted me to send painting back and they would take insurance of $6000. But I thought it was a insurance fraud and I didn't want any part of that because we both knew the painting was a fake, forgery and not worth $6,000.
I requested all my money because he didn't honor his part of the agreement now I want the balance of 1,346.62. USD
I also sent him the copy of the email I received from auction house personal, whom got confirmation from Ai Xuan the artist himself, that the painting was not his artwork.
Don manger and part owner still refused to honor his word and make me whole again.
The painting that was sold to me is a copy of The Artist Tang Wei Mie works which I texted to Don.
I have notified Chris Kennedy at Hidbid Headquarters of all of the details listed in the complaint.

Thumbnail of user deborahs3187
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

Easy to follow, and bid. I like that I'm notified if I'm outbid so I can decide if I want to up my bid of give it up.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We're thrilled to have you back, Deborah! It's great to hear that you find our platform user-friendly and appreciate the outbid notifications. This feature helps ensure you have the best chance at winning the items you want. If you have any more questions or feedback, don't hesitate to share. Happy bidding on your next auction!

Thumbnail of user shirleyr1025
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

Take your time read the notes look at the pictures enlarge so you can see, and you will be happy with your bid.

Reason I chose this business:

My daughter was talking about the site for weeks so I tried it.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Shirley, thank you for the 5-star review! Your advice to take time, read the notes, and examine the pictures is valuable. We're glad you found success with this approach. We appreciate your daughter's recommendation and your decision to give us a try. If you ever need more tips or assistance, feel free to reach out. We're here to ensure your experiences remain satisfying and successful. Happy bidding!

Thumbnail of user adinad4
1 review
0 helpful votes
  • Send Message
January 27th, 2022

Not only they offer the worse customer service ever but they have insulted me numerous times over the email after not receiving the goods I paid for

Tip for consumers:
Stay away. Scam!!!

Products used:
did not receive products

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnc10152
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

It was a great experience! I enjoyed it tremendously. And you have it set up to where it's very easy to operate. Thanks for all you do.

Great

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that HiBid was user-friendly for you. We strive to make our platform accessible and easy to use for users of all technical backgrounds. We appreciate your support and are here to assist you if you have any questions or need any assistance navigating the site. Thank you again for your feedback, and we look forward to providing you with a great user experience on HiBid!

Thumbnail of user zoltanr4
1 review
0 helpful votes
  • Send Message
October 1st, 2023
Verified purchase

Very interested fast and very interesting items hopefully next time will be more items to choose from

Thumbnail of user davidg6236
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

It's easy to bid on items and with the slow close and all the options available it's darn great. I love it!

Reason I chose this business:

It's like a mall of bargains!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, David! We're delighted to hear that you find our platform full of choices and easy to use. If you ever have more bids or any questions, feel free to reach out. Happy hunting for those bargains!

Thumbnail of user stevenw1933
1 review
0 helpful votes
  • Send Message
May 12th, 2023
Verified purchase

It would be nice to exclude canadian auctions from search by distance. My search get's filled up with auctions from across the border.

Thumbnail of user donr337
1 review
2 helpful votes
  • Send Message
July 31st, 2019

Great website with thousands of auctions on it. With a huge selection of items. Auctioneers from around the world sell on this platform.

Thumbnail of user lynetter131
1 review
2 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

Super easy and user friendly. Nice being able to participate in an auction in your own home.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Lynette! We're thrilled to hear you found our auction platform easy to use and enjoyed the convenience of participating from the comfort of your home. Your positive feedback is much appreciated!

Thumbnail of user toms2551
1 review
0 helpful votes
  • Send Message
December 4th, 2023
Verified purchase

I've used Hibid for several years now and am impressed with the sites' improvements over time. Stable, responds quickly, effortless

Reason I chose this business:

Best site out there.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Tom! We appreciate your loyalty and are thrilled to hear that you find HiBid to be a great platform with reliable performance. If you ever have further feedback or suggestions, don't hesitate to share. Happy bidding!

Thumbnail of user frankw1074
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

Spoke with a lady from auction co. About items being shipped have received a charge for shipping and have not heard if the items were shipped

Service
Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Thank you for contacting us and for choosing HiBid! We highly encourage you to contact the auctioneer directly for further assistance with shipping on your item. Shipping policies will vary by each auctioneer, if you have any more feedback or questions, please contact customer support at (844)-775-4774. Happy Bidding!

Thumbnail of user andrewd1853
1 review
0 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

The site is easy to navigate, and simple to bid. I had a very pleasing experience. I am looking forward to future auctions on this site.

Reason I chose this business:

I like online bidding compared to sitting out in the sun all day waiting for the items that I want.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Andrew! Thank you so much for your review! We're thrilled to hear that you found our site easy to navigate and bidding process simple. We're delighted that you had a pleasing experience with us. Happy Bidding in the future!

Thumbnail of user halynah2
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Everything is simple, easy and exciting. I liked everything. I hope that my opinion will not change.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Welcome to HiBid, Halyna! We're thrilled to hear you had a positive first experience with us. If you ever have any questions or need assistance, our team is here to help. Happy bidding!

Thumbnail of user cynthiag1706
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

Great experience. The site did crash for a minute during the auction, but came back up after a minute or so.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Cynthia! We're glad you had a great overall experience, and we apologize for any inconvenience caused by the momentary site issue. If you ever encounter such issues again, please don't hesitate to reach out to our support team for assistance. Happy bidding!

Thumbnail of user cherylb2195
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Very easy to subscribe and use. I like the convenience of on line auctions but I do like live auctions too.

Reason I chose this business:

It is what the auctioneers had.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Cheryl! We appreciate your kind words and are delighted to hear that you find our platform easy to use. We understand the appeal of both online and live auctions, and we're here to provide you with the convenience and variety you're looking for. If you have any questions or need assistance, please don't hesitate to reach out. Happy bidding!

Thumbnail of user jessical2385
1 review
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

This is the only place I trust to bid online. Never have I had a bad experience when bidding! I have recommended to all my friends!

I once had an issue getting signed up on an out of state auction. They were able to walk me through the process. As soon as I contacted them, I realized my mistake, and was able to sign in almost immediately!

Reason I chose this business:

Found out about HiBid through The Nirse Flipper on YouTube. Bid here once and fell in love!

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your glowing review! We appreciate you recommending us to your friends. Our team is always here to assist you, and we're glad we could help you navigate the signup process. Happy bidding and thank you for your continued support!

Thumbnail of user adelep70
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

Would be better if not required to register - since HIBid already has the credit card info why must you register for each different sale.

Reason I chose this business:

I like the GNC auctions

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your 5-star review and for your valuable feedback! We understand your point about registration for each auction. While it might seem more convenient to not require registration for every sale, we do so to ensure that bidders acknowledge and agree to the specific terms and conditions set by each auctioneer. These terms can vary from auction to auction and include important details about bidding, payment, and pick-up procedures.

Moreover, the registration process also allows auctioneers to have better control over the bidders participating in their auctions, ensuring a fair and secure environment for everyone involved. Rest assured, your credit card information is securely stored for your convenience, and we're continuously working to improve the registration process and overall user experience. Thank you for your understanding, and if you have any further suggestions or questions, please feel free to reach out. Happy bidding!

Thumbnail of user markh4787
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

Easy to follow the lots and easy to bid live. It also gives you emails when you are the winning or if you have been outbid

Reason I chose this business:

I learned about hibid when we auctioned off the in laws belongings due to moving to assisted living

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for the positive review, Mark! We're delighted to hear that you find HiBid easy to use and that it's been helpful for your auctions. If you ever need assistance in the future, don't hesitate to reach out. Happy bidding!

Thumbnail of user erico788
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

Great experience so far. Had some issues before but got it resolved quickly and I was back to bidding again.

Had issue with auctioneer gave me a negative review. Was told to contact them and fix the issue which I did and everything got resolved quickly.

Reason I chose this business:

Better prices

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Eric! We're glad to hear that your experience has been great overall, and that we could help resolve any issues you encountered. Our priority is to ensure that our users have a positive experience, and it's fantastic to know that you were able to resolve the issue with the auctioneer efficiently. If you ever have more questions or need assistance in the future, please feel free to reach out. Happy bidding!

Thumbnail of user tamieb6
1 review
0 helpful votes
  • Send Message
May 27th, 2023
Verified purchase

The site is easy to navigate, intuitive, and the necessary information for bidding success is at one's fingertips.

Reason I chose this business:

Used by local auctioneers.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Tamie, thank you so much for your fantastic five-star review! We're thrilled to hear that you had a great experience with our site and found it easy to navigate.We strive to provide a user-friendly and intuitive platform that makes the bidding process smooth and successful. Happy Bidding!

Thumbnail of user waynem966
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

This was our first time with this auction dealer and it was fantastic...will definitely watch for future auctions!

Reason I chose this business:

Variety of auctions at distances that we could easily travel for pickup if shipping was not an option.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're thrilled to hear that you had a fantastic experience with one of the auctioneers selling on our platform. We strive to provide exceptional service and ensure that our customers have a positive and enjoyable auction experience. We appreciate your support and look forward to having you join us for future auctions. If you have any questions or need assistance, please don't hesitate to reach out. Happy bidding!

Thumbnail of user jamesb8798
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

Always a positive experience, offering great antiques, described accurately, selection of merchandise is amazing.

Met with the owner, very happy with the service

Reason I chose this business:

Great antiques, great service! Owner always answers the phone!

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

James, thank you for your kind words! We're thrilled to know that you've had a consistently positive experience with us, and that you've found great antiques at reasonable prices. It's always our goal to provide accurate descriptions and a diverse selection of merchandise. We appreciate your feedback and look forward to continuing to offer you fantastic items in the future. Happy bidding!

Thumbnail of user mauriceo38
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

Great products and great prices. Always have a variety of items and great customer service when picking up my items

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Maurice! We're delighted to hear that you're pleased with our great products and prices. Your positive feedback encourages us to continue delivering value. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

How do I know I can trust these reviews about HiBid?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HiBid?