• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
142
Negative
188

Instant Feedback

3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,165)

Rating

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Other

Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user tylerk472
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Everything worked. No errors, no malfunctions, just bidding.

Reason I chose this business:

Large selection.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Tyler, we appreciate your feedback! It's great to hear that everything worked smoothly for you. If you ever have more items to bid on or any questions, feel free to reach out. Thanks for using HiBid! Happy bidding!

Thumbnail of user jorgeo170
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Excellent experience with the bidding process. Easy to register, easy to bid and fast response.

Reason I chose this business:

Simple and detailed

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Jorge, thank you for sharing your positive experience with us! We're delighted to hear that the bidding process was smooth and user-friendly for you. If you have any suggestions or if there's anything else we can do to improve your experience, feel free to let us know. Happy bidding!

Thumbnail of user terryb1671
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

I would say this form is bad and you should fire the company that developed this

Thumbnail of user jeffh2287
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Great easy pickup. Friendly Guys helped get my stuff loaded quickly and safely. No complaints

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Jeff, we're thrilled to hear you had a positive experience with our easy pickup process and friendly team. If you ever have more items to bid on or any questions, we're here for you. Thanks for choosing HiBid! Happy bidding!

Thumbnail of user debram2074
1 review
1 helpful vote
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December 15th, 2023
Verified purchase

Hoping pick up is a bit better then the last sale in Ames. Was chaotic. Might need more help.

Reason I chose this business:

It just came up.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Debra, thank you for your positive feedback about Roland Auction. We appreciate your input! If you have any specific concerns or suggestions, feel free to let us know. We value your experience with HiBid. Happy bidding!

Thumbnail of user michaels12174
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I'm 73 years young and all was very smooth through all the steps.

Very polite and helpful.

Reason I chose this business:

So many online auctions to choose from.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Michael! We're delighted to hear that your experience was smooth and enjoyable. If you ever need assistance, feel free to reach out. Happy bidding!

Thumbnail of user trevorp206
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Did not crash like the app does
Can cut and paste the app
Love the website

Reason I chose this business:

Because you can find a auction almost anywhere

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Trevor, thank you for your positive feedback! We're glad to hear you find our website more efficient. If you have any further suggestions or if there's anything else we can do to enhance your experience, feel free to let us know. Happy bidding!

Thumbnail of user joshw487
2 reviews
0 helpful votes
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December 14th, 2023
Verified purchase

Bidding was easy and effortless. Had great experience.

Reason I chose this business:

For a local auction.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Josh, we're delighted to hear that bidding was a breeze for you! If you ever have more items to bid on or any questions, don't hesitate to reach out. Happy bidding and thank you for choosing HiBid!

Thumbnail of user kims2646
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

The process was easy to understand and went very smoothly!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Kim, we're delighted to hear that your first bidding experience went smoothly! If you ever have questions or need assistance, feel free to reach out. Happy bidding, and thank you for choosing HiBid!

Thumbnail of user johnp3664
3 reviews
0 helpful votes
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December 11th, 2023
Verified purchase

Better info on when bidding ends as well as emails about items bid on.

Reason I chose this business:

I like the format and the fact that you will ship to me and promtly.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

John, we're thrilled you find our format appealing and appreciate our services! If you have any specific suggestions, we'd love to hear them. Happy bidding!

Thumbnail of user daveh1437
1 review
1 helpful vote
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December 5th, 2023
Verified purchase

Trouble free so far, I am waiting for my items I won to arrive, so we will see, once they arrive

just to ask how worked, all so far is good, waiting for my stuff

Reason I chose this business:

Items you had

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your positive feedback, Dave! We hope your items arrive soon and meet your expectations. If you have any questions or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user haroldm563
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Great site i find to much to bid on,but have fun doing so.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Harold! We're delighted to hear you're enjoying the experience and finding exciting items to bid on. If there's anything specific you'd like to see or if you have any questions, feel free to reach out. Happy bidding!

Thumbnail of user dodiep3
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

I didn't click the shipping icon, hope things will go smoothly once I speak with someone.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Dodie, thank you for reaching out. To address the shipping issue, I recommend getting in touch with the specific auctioneer from whom you won these lots. They will be able to provide you with the information and assistance you need. If you have any other questions or concerns, feel free to let us know. We're here to help!

Thumbnail of user karenr3260
1 review
1 helpful vote
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December 12th, 2023
Verified purchase

So much fun watching item countdown to see if you won

I didn’t receive an invoice for auction and had to call

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Karen, we're thrilled to hear you find the auctions exciting! If you have any further concerns or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user charlottes754
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Thinking I'm going to like online bidding now that I know how

Reason I chose this business:

Bonnie’s auction house recommended it.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Welcome to online bidding! We're thrilled to be part of your first experience, Charlotte. If you ever have questions or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user brianp2355
brian p.
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

We love the variety of different things offered by the many vendors.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Brian! We're thrilled to provide a diverse range of treasures for you. Happy exploring and bidding on your mobile device!

Thumbnail of user ricky121
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

This platform worked very well, ease of biding and keeping track of your bids on products/services.

Reason I chose this business:

To find what was out there to bid on, great platform,

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Rick! We're delighted to hear that you had a great experience using our platform. It's wonderful to know that our bidding process and bid tracking met your expectations. If you ever have more bids or any questions, feel free to reach out. Happy bidding!

Thumbnail of user scotta1401
1 review
0 helpful votes
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September 9th, 2023
Verified purchase

Click the watch list. Live mode bid is when your competitors also bid back n forth

Reason I chose this business:

Friend told me about it

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Welcome to the world of online bidding, Scott! We're thrilled to have you on board, and we're delighted to hear that you found HiBid easy to learn and use. Your friend gave you some great advice. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and thanks for choosing HiBid!

Thumbnail of user garrent2
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Some items could definitely use better descriptions

Reason I chose this business:

Purchased stuff before and had fun

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Garren! Delighted to hear we surpassed your expectations. We're here to make your bidding experience easy, exciting, and fear-free. Happy bidding!

Thumbnail of user jimm2763
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Have your information ready to register then log in And have some fun.

I thought I had registered years ago. And I couldn’t log in. I called and they told me I would need to sign in as a first time bidder. All went well I’m very happy with the HiBid staff

Reason I chose this business:

Because it a will run auction service with sales everyday and a company that cares about the seller and the bidder. This was my first sale as a bidder with HiBid. And I loved the experience

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Jim, we're thrilled to hear you had a fun and successful experience! If you ever need assistance or have questions, our team is here to help. Happy collecting and bidding!

Thumbnail of user michaelp6121
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Straight forward and easy to use.
Sign on and participating for the coin auction worked well.

Reason I chose this business:

Only game in town for the auction

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Michael, thank you for the 5-star review! We're pleased to hear that you find our platform straightforward and easy to use for bidding. We're glad the sign-on and participation process for the coin auction went smoothly. Your feedback is appreciated, and we're honored to be your choice for auctions. If you ever have more thoughts to share or if you need assistance, don't hesitate to reach out. We're here to ensure your experiences remain user-friendly and satisfying!

Thumbnail of user davidc8407
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

Bid on 50 plus items and no items were sold. Also, a delay in accepting bids.

Reason I chose this business:

Been on HiBid for years

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

David, we apologize for your experience. The reserve prices for items in auctions are set by the auctioneers themselves and can vary. It's best to contact the auctioneer directly for more information about reserve prices and bid approval processes. Your feedback is valuable, and we hope your future experiences on our platform will be more positive. We at HiBid highly value you as a returning bidder. If you have any further concerns, please don't hesitate to let us know.

Thumbnail of user romanb154
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

I had no negative issues with bidding for any items I was interested in.

Reason I chose this business:

In many cases received items in good condition. My disappointment is on items not proper looked at by staff on are put out to bid on that are garbage.

Thumbnail of user lizas106
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

My experienced was fast and very easy.First time in auction but I bid more and more

Reason I chose this business:

It was easy registration and to bid

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Liza! We're delighted to hear your first auction experience was smooth and easy. If you ever have questions or need assistance, we're here to help. Happy bidding!

Thumbnail of user brooklynnm7
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

I was a first time buyer...I found it Quick,generous and worth every penny!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Brooklynn, we're thrilled to have been part of your first-time bidding experience! If there's anything more we can do to enhance your future auctions, feel free to let us know. Happy bidding!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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