• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,059
Neutral
142
Negative
187

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,160)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user jonathanm1919
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

As items I bid on started closing, the site locked an I had to restart. I was then able to update bids but a few items I was trying to increase my bid gave me an error, "oops it looks like the bidding may have closed", even though when I went back to the item page the clock was still active.

Reason I chose this business:

It is the platform used by sellers I buy from.

Thumbnail of user lewisb282
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The large 18% commission should lower the items prices by 18% + 3% cc charge. Not sure if going to any more auctions for precious metals is a good idea.

Thumbnail of user cathieg30
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I appreciated getting an email update when I had been outbid. While I missed out on some items I successfully won others and look forward to getting more things I need at reasonable prices.

Reason I chose this business:

It was recommended by my friend.

Thumbnail of user jerryr918
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Easy to follow the listings, with good descriptions, photo's and ease of placing bids. Most all of the listing are either very useful for personal use and or great for gifts or even reselling.

Reason I chose this business:

Have a lot of local auctions as well of very reasonable shipping costs if shipping is necassary.

Thumbnail of user davide3226
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

So I won the auction the times were so close somebody would have bid I probably would have lost something it should have been like more like 5 minutes apart and then at the end I looked everywhere and there's no links to pay for the stuff I mean overall it was a good process but I still haven't figured out where I'm paying if I should just show up to buy it tomorrow with cash or credit card

Reason I chose this business:

Because they don't do competitive bidding anymore where you can actually stand out there and see what you're buying and bit against real people

Thumbnail of user chadt190
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Went well had fun and won a couple of bids. I prefer the lower premium auctions. I have avoided registering in high premium sales as cost does not justify quality of offered lots.

Reason I chose this business:

Trusted friend recommended HiBid.

Thumbnail of user asima54
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Every thing went fine, had to drive from Brampton to St Catherine though, but not bad, presented my invoice and paid at the reception, with 2 minutes my item was handed over to me in the parking lot.

Reason I chose this business:

Good stuff to explore on very good prices

Thumbnail of user terie75
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

The floating HiBid band that floats on the screen is a huge imposition when attempting to view and bid on an item.
Overall, I like the format- especially as it gives your bid totals,

Reason I chose this business:

This is what the auction house chose.

Thumbnail of user sharont1840
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I have found the hibid auction site to be user friendly, auctions give clearly written instructions and the live auction 1-minute refreshes were great.

Reason I chose this business:

Good reputation

Thumbnail of user martinl723
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I've been using hibid for years, it definitely streamlines how I find auctions. The ability to bid from anywhere without leaving the farm is a huge positive.

Reason I chose this business:

Ease of use and the ability to track my bids

Thumbnail of user julieh2661
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Forces you to bid live rather than continue to bid from watch list. This throws you into a chaotic mess thats confusing. Locked up on me twice causing me to miss two items

Thumbnail of user indian14
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I tried using the app several times but it would crash about once a minute if I scrolled too fast or asked if to do multiple tasks in a row like clicking on a lot, viewing photos and trying to bid.

Reason I chose this business:

It seems to have the largest assortment of collectibles. I was very reluctant because I've heard of the one sided buyer rating system where auction houses can destroy a buyer's ability to use the platform on a whim for retribution with zero ability for a buyer to contest the claims (there is a lot of that feedback around the web), but figured I'd give it a shot.

Thumbnail of user adamp1200
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I used HiBid to bid on a public auction two states over from me. I was able to bid on all the items in real time, received regular updates, and the closing process was incredibly quick and efficient with no unwanted surprises. I plan to use again in the near future.

Reason I chose this business:

HiBid had access to the equipment I was seeking to bid on.

Thumbnail of user susanj2532
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

With the ease of bidding and the variety being offered, I have become addicted to HiBid. I'm not sure if I'm happy or sad that I didn't discover online auctions earlier…

Reason I chose this business:

Curiosity to an email

Thumbnail of user kays848
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I found hibid and my addiction to auctions was started. Easy to use and seems secure. Everyone on the platform is friendly and helpful when something goes wrong.

Problem with logins. When I use a link from email I get logged in automatically but going to the app it always fails with same password. Odd. But work around via email was fine.

Reason I chose this business:

Stuff I wanted at estate sale was being sold on hibid.

Service
Thumbnail of user samsamg
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

No complaints, no problems, everything went very well as usual…I have found that everyone I have dealt with so far, has been very friendly, and a pleasure to deal with

Reason I chose this business:

Someone had told me about it, and I have found a lot of great items…sometimes more than my wife thinks

Thumbnail of user jamesm10986
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

During the closing bidding, the platform freezes.You have to exit high bid completely.Sign back in to correct the problem.Missing bids and missing auction items

Thumbnail of user brianj1825
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I came to locate a very local and specific item. I had no idea the depth of possibilities and have enjoyed the exploration and experience thus far. What a fantastic website.

Reason I chose this business:

It happened by accident.

Thumbnail of user davidm11869
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I bought a "SpotOn" dog collar from a HiBid auction. These dog collars retail for over $1,000. When I tried to link it to their phone app I received notice it couldn't be connected.
I contacted the company and was told the collar had been stolen so they deactivated it and couldn't / wouldn't reactivate it.
This stollen collar was returned to Amazon, then purchased by Hibid to sell on auction.
HiBid sold me a stolen item and would not return payment for the stollen item they sold me.

Reason I chose this business:

I have successfully purchased many items from HiBid at a discounted MSRP.
Some items I've purchased are missing a part or are damaged, but on whole, I'm satisfied with most purchases I've made with HiBid.
The fact that I now know HiBid is being used to sell stollen items is very disconcerting.

Thumbnail of user neveraprovem
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I am in one state but my billing address is out of another. I live in both places. Due to that out of state address, I was blocked from my third-ever auction from bidding. I called and explaining that I was local. Talked to a great guy and I was unblocked — Only that did not work on all lots. I could still bid on some and could not bid on others. I called back and was told that all was fine on the auction side. Only I was still blocked from most bids. Another call and an email. Talked to someone who sent me on to someone who does tech support. It could not be resolved. I was told to register a second account. For whatever reason, that was not loading. I had bids that I REALLY wanted to place in this particular auction. I attempted to message via particular lots — thinking that they could unblock that particular bid. Apparently, either the calls or trying to set up a second account triggered something or really pissed someone off. Today in an auction I was denied bids. When I called and asked if it was due to the billing address, I was told that it was due to my having been reported as a problem.

I discovered auctions last week. I bid, I pay, I show up and get my stuff on time. I assume my attempts to get someone to fix the software glitch just pissed someone off.

To be reported as a problem seems really inappropriate and wrong.

See above comment.

Reason I chose this business:

Found it online while searching for a particular item..

Service
Thumbnail of user jeffreyl1635
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It has been very exciting to keep track of the auction and how the bidding process works. I like getting text messages when I have been outbid so I can decide if I wish to keep going.

Reason I chose this business:

They were the choice for the local auction in Pana Illinois that I signed up for.

Thumbnail of user dant1217
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Initial viewing of the Catalog was simple enough but the overall was smooth and effortless. Thank you for the user friendly platform. It makes the experience wonderful

Reason I chose this business:

It has several auctions near home base.

Thumbnail of user davidr7519
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Seller needs to send paid receipts for items purchased and the shipping/insurance costs associated thereto as soon as auction ends and on the next business day.

Reason I chose this business:

Founds items I was interested in

Thumbnail of user shannona478
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

My screen froze while trying to bid on 2 forklifts in the last two minutes. It would not let me click on the bud button or go to profile to try to get back into bidding before bidding ended

Thumbnail of user bretb18
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I won a few items that were not delivered. I contacted the shipping company and they told me to contact the auction company which should have made a claim. I contacted the auction company and they stated that everything was was loaded onto the delivery truck. No response since. Same auction company I bought 2 paintings from and ups was going to charge 500 dollars to ship 2 infrared paintings in state. I told ups to keep them 65 dollars for paintings and 500 dollars to ship. Someone is getting a kickback

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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