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HiBid has a rating of 3.8 stars from 2,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and watch list. HiBid ranks 2nd among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
3,077 reviews
Absolutely the easiest pickup of items ever! Organized and very friendly sellers. Believe me, I have been buying /selling a LONG time and these folks were a pleasure to deal with. Excellent all around.
I won 4 items on HiBids and forwarded $450 via Venmo. I have gotten a complete runaround for 6 weeks now. Buyers beware! Still no product after over 20 emails back and forth. This company does not stand behind the buyers and has no recourse with their auctioneers. Don't Bid!
App need work as it freezes and has scrolling issues. Logged into the website works better.
Date of experience: July 31, 2023
Moves along very well enjoy bidding and got some great deals
Date of experience: August 6, 2023
Thanks, Kevin! We're glad to hear you're enjoying the bidding process and finding great deals. If you ever need assistance or have any questions, feel free to reach out. Happy bidding!
Have been on three of Hi bid sites and 100% satisfied
Friend recommended
Date of experience: August 6, 2023
Thank you, Stephanie, for your fantastic review! We're delighted to hear that you had a positive experience with HiBid auctions. If you ever have any questions or need assistance, feel free to reach out to us. Happy bidding!
The whole experience was fast, easy & enjoyable! Thank you
Date of experience: August 5, 2023
Thank you so much, Hilary! We're thrilled to hear that you had a fast, easy, and enjoyable experience on our platform. Happy bidding!
Been very happy with the bidding and with the items won.
Had issues with the company selling items from sceased property in Washington. But Hibids got it taken care of.
Just looked at some of the items listed on Facebook
* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2023
We're delighted to hear that you've had a positive experience with bidding on HiBid and have been happy with the items you've won. Thank you for your feedback, and we look forward to continuing to meet your expectations in the future. Happy bidding!
Bidding is very easy, occasionally there is a disconnect during bidding.
Date of experience: May 18, 2023
Thanks for your feedback! We're glad you find bidding easy on our platform. We apologize for any occasional disconnects during the bidding process. We're continuously working to improve the platform and provide a seamless experience for our users. We would love to hear more on your feedback to continue improving our services, please contact our bidder support team at (844) 775-4774. Thanks!
Auction houses, some are good some are not(lack of description, not honest description)
Using as another source
Date of experience: June 27, 2023
Hi Jakub! Thank you for your review and for sharing your feedback about Hibid.com as a platform. We're glad to hear that you find our platform great and appreciate your positive experience. We understand that the quality and accuracy of descriptions provided by auction houses can vary. We strive to provide a reliable and transparent marketplace, but we also rely on the auction houses to provide accurate information about the items being auctioned. We encourage auction houses to be thorough and honest in their descriptions to ensure a fair and trustworthy experience for all participants. If you encounter any specific issues with auction houses' descriptions or feel that improvements can be made in this area, please let us know. Happy Bidding!
Everything went good seller conducted a good auction
Auctions close to home. I hate paying high shipping
Date of experience: May 27, 2023
Thank you so much for your review! We're thrilled to hear that everything went well and that you had a positive experience with the seller's auction.
Bidding is really easy and gets exciting in the last few minutes
They have a large selection of things
Date of experience: July 24, 2023
Hi Luther! Thank you so much for leaving us a review! We're thrilled to hear that you find our bidding process really easy and that it brings excitement in the final moments. Simplicity and ease of use are essential aspects of our platform, and we're delighted that you had a smooth experience while bidding. We believe that bidding should be an exciting and engaging activity, and we're glad that we could provide that thrill during the last few minutes of the auction. Your positive feedback motivates us to keep improving our services and delivering exceptional experiences. We truly value your support and trust in us. If there's anything specific that you enjoy about the final moments of the bidding process or if you have any suggestions on how we can enhance the excitement even further, please let us know. We're always open to learning from our users and making improvements based on their valuable feedback. Once again, thank you for your kind words and for being a part of our community. We're excited to continue providing you with easy and exhilarating bidding experiences in the future! If you have any questions or need any assistance, don't hesitate to reach out. We're here to help and ensure your journey with us remains exceptional. Happy Bidding!
It is an excellent site easy to understand and use
Needed help resetting password, my helper was very nice, he had things fixed up in no time !!
Ease of use
Date of experience: July 26, 2023
Hi Roby! Thank you so much for leaving us a review! We're thrilled to hear that you had an excellent experience on our site and found it easy to understand and use. We understand that sometimes technical issues like password resets can be frustrating, but we're delighted to know that our support team was able to assist you promptly and effectively. Providing exceptional customer service is a top priority for us, and we're thrilled that our helper was friendly and efficient in resolving the matter for you. Your positive feedback encourages us to keep delivering a seamless and user-friendly experience to all our valued customers. We're committed to continuously improving our platform to make it even more accessible and hassle-free for everyone. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team is always here to help and ensure your satisfaction. Happy Bidding!
Easy bidding and no issue's great
Place to do business.
Always my 1st choice
Date of experience: July 25, 2023
Hi Glenn! Thank you for leaving us a positive review! We truly appreciate your feedback and are thrilled to hear that you found our bidding process easy and that you had a great experience doing business with us. At HiBid, we strive to provide a seamless and hassle-free platform for all our users, and it's wonderful to know that you had no issues while bidding. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. While we're happy with your positive feedback, we're always looking for ways to improve and provide an even better experience for our valued customers. If there's anything specific that you think we could do to make your experience even better, please don't hesitate to share it with us. Thank you once again for choosing HiBid. We look forward to serving you again in the future and providing you with continued excellence in all aspects of our services. Happy Bidding!
Great experience bidding was easy and communication was easy
Ease of use
Date of experience: May 26, 2023
Thank you for your positive review! We're glad to hear that your online bidding experience was great and that you found it easy to participate in auctions. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Happy bidding!
Fast and easy to use. Great auction houses with awesome products
Central and easy to find great deals
Date of experience: July 24, 2023
Hi Nadia! Thank you so much for your review! We are thrilled to hear that you had a fast and easy experience while using our platform. Your satisfaction is our top priority, and we're delighted to know that we could meet your expectations. We take great pride in collaborating with top-notch auction houses to bring you a wide selection of awesome products. Our team works tirelessly to ensure that our offerings are of the highest quality and cater to diverse interests and preferences. Your positive feedback motivates us to keep delivering exceptional service and improving our platform continually. We genuinely value your support and are grateful for the opportunity to serve you. If you ever have any suggestions or need assistance, please don't hesitate to reach out to us. We look forward to providing you with more outstanding auction experiences and exceptional products in the future! Thanks again for your kind words and for choosing HiBid!
Bidding was easy and fun. Great Experience. Will use again.
Date of experience: July 24, 2023
Hi Sandra! Thank you so much for taking the time to share your review! We are thrilled to hear that you had an easy and fun bidding experience with us. Making the bidding process easy and enjoyable is one of our top priorities, and we're delighted that we could provide you with a great experience. Your satisfaction is incredibly important to us and knowing that you had a positive time using our platform brings us immense joy. Once again, thank you for your support, and we can't wait to have you back for more fun and successful bidding! If you need any assistance at any point, feel free to reach out. We're here to ensure your journey with us remains exceptional.
Everything worked great and really straight forward
Date of experience: June 23, 2023
Hi Cris! Thank you so much for your review! We're thrilled to hear that everything worked great for you and that our platform was straightforward to use. At HiBid, we strive to provide a seamless and user-friendly experience, and we're delighted that our efforts have resulted in a positive experience for you. Your satisfaction is our top priority, and your feedback encourages us to continue delivering excellent service. If you have any further suggestions or feedback on how we can improve and make our platform even better, please don't hesitate to share. Happy Bidding!
Bidding was a breeze, auction house personnel were great
For local auctions
Date of experience: July 1, 2023
Bidding was easy just having trouble getting shipping to respond
Need items shipped Customer service transferred my email to shipping but still waiting to hear from them
Trustworthy
Date of experience: June 30, 2023
Everything went smoothly as always. No issues with the site at all. Very easy to navigate
Internet google
Date of experience: June 24, 2023
Hi Jerel! Thank you so much for your review! We're thrilled to hear that everything went smoothly for you, and you had no issues with our site. At HiBid, we strive to provide a seamless and user-friendly experience, and it's fantastic to know that our efforts have paid off. We're delighted that you found our site easy to navigate and that you had a hassle-free experience. Your satisfaction is our ultimate goal, and your positive feedback motivates us to maintain our high standards. Thank you again for your kind words and for choosing our site. We truly appreciate your support, and we look forward to serving you in the future with an equally smooth and enjoyable experience!
I find the site very easy to use and it's user friendly.
I found the site and felt comfortable with it.
Date of experience: July 12, 2023
Hi Warren! Thank you for your review! We're delighted to hear that you find our site easy to use and user-friendly. Providing a seamless and intuitive experience is one of our top priorities, and your feedback reassures us that we're on the right track. We understand that navigating a website should be a smooth and straightforward process, and we're thrilled that you found it to be just that. We strive to create a user-friendly interface that caters to the needs of our customers, making it easy for you to find what you're looking for and accomplish your goals efficiently. If you have any further suggestions or if there's anything specific you would like to see improved, please feel free to share your thoughts with us. Happy Bidding!
It was maybe the best auction experience that I have ever had!
It was the auction service that was conducting the auction
Date of experience: July 13, 2023
Hi Rodney! Thank you so much for your review! We are absolutely thrilled to hear that your auction experience with us may have been the best you've ever had. Your satisfaction is our ultimate goal and knowing that we achieved that means the world to us. We strive to provide a seamless and enjoyable auction experience for all our valued customers. Thank you once again for choosing us and for taking the time to share your positive experience. If there's anything else we can do for you or if you have any suggestions for improvement, please don't hesitate to reach out. Happy Bidding!
Very easy to use. Never had a problem with this website.
Date of experience: July 11, 2023
Hi Uriel! Thank you so much for your review! We're thrilled to hear that you find our website very easy to use and that you have never encountered any problems while using it. Providing a seamless and user-friendly experience is one of our top priorities, and your feedback reassures us that we're meeting that goal. We understand the importance of simplicity and efficiency when it comes to online platforms, and we're delighted that you have found our website to be hassle-free. We continuously work to enhance our user interface and optimize the user experience, so it's incredibly rewarding to receive your positive feedback. Happy Bidding!
Great, user friendly experience! Site worked well. Thanks
Date of experience: July 15, 2023
Hi Angie! Thank you so much for leaving us a review! We greatly appreciate your feedback and are thrilled to hear that you had a great, user-friendly experience on HiBid. Providing a user-friendly experience is one of our top priorities, and we're delighted that we have met your expectations. We understand the importance of a seamless and intuitive platform that allows you to navigate and accomplish your goals effortlessly. Thank you once again for your kind words and for choosing our site. We are grateful for your support, and we look forward to serving you in the future and providing you with continued user-friendly experiences. Happy Bidding!
It's a great way to have fun & save for the future all in one.
Great selection of auctions nation wide with safe & secure bidding & payment services.
Date of experience: July 10, 2023
Hi Michael! Thank you so much for your review as well as your feedback. If there's anything specific you love about Hibid, please don't hesitate to reach out to let us know. Feedback from our customers is vital for our company so we can continue to improve! Thank you again and we hope to continue serving you in the future!
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Hi Eric, thank you for taking the time to leave us your valuable feedback. We truly appreciate your review and your honest comments regarding your experience with our app. We apologize for any inconvenience you faced with the app freezing and scrolling issues. Our team is committed to providing a smooth and reliable user experience, and we take your feedback seriously. We will investigate the technical issues you encountered to identify and address the root causes promptly. In the meantime, we're glad to hear that logging into the website provided a better experience for you. If you prefer using the website, rest assured that we continuously work on enhancing its performance and features as well. Your feedback is crucial to us, as it helps us improve our services and ensure that all our customers have a seamless experience. We're determined to make the necessary improvements to our app to meet your expectations and deliver a better experience for you and all our users. We value your business and thank you for your understanding. If you have any further feedback or suggestions, please don't hesitate to share them with us via our customer support number at (8440 775-4774). We're here to assist you in any way we can.