• Bookmark

    HiBid

HiBid

Write a Review

Overview

HiBid has a rating of 3.8 stars from 2,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and watch list. HiBid ranks 2nd among Auction sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 69.3%
Positive
908
Neutral
167
Negative
235
View ratings trends

Instant Feedback

3,077 reviews

164
See all photos
How would you rate HiBid?
Top Positive Review

“Mapleton MN Auction - AM Online Auction LLC”

Barb p.
11/6/24

Absolutely the easiest pickup of items ever! Organized and very friendly sellers. Believe me, I have been buying /selling a LONG time and these folks were a pleasure to deal with. Excellent all around.

Date of experience: 10/27/24
See positive reviews
Top Critical Review

“Total Ripoff!”

Robert A.
12/8/24

I won 4 items on HiBids and forwarded $450 via Venmo. I have gotten a complete runaround for 6 weeks now. Buyers beware! Still no product after over 20 emails back and forth. This company does not stand behind the buyers and has no recourse with their auctioneers. Don't Bid!

Date of experience: 10/3/24
See critical reviews

Reviews (2,406)

Rating

Timeframe

Other

Reviews that mention popular keywords

bidding process (59) auction houses (141) max bid (37) auction company (52) time bidding (32) credit card (46) customer service (46)
Thumbnail of user eugenem430
Iowa
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Easy to use kansas auctions with no hassles thank you

Reason I chose this business:

Kansas auctions

Date of experience: July 3, 2023

Thumbnail of user jimm2615
Canada
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

Everything went as expected and it was okay. Good system

Reason I chose this business:

Auction company uses it

Date of experience: July 5, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Jim! Thank you for your review! We appreciate your feedback and are glad to hear that everything went as expected and that you found our system to be good. Your satisfaction is important to us, and we're committed to delivering a reliable and dependable experience. While we're glad that everything met your expectations, we always strive to go above and beyond to provide an exceptional experience. If there's anything specific you would like to share about your experience or any suggestions for improvement, we would love to hear more from you. Happy Bidding!

Thumbnail of user charlesr2089
Texas
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

It was great. Looking forward to your next auction. Thank

Reason I chose this business:

It's a great way to watch for alot of auctions all over the country.

Date of experience: June 28, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Charles! Thank you so much for your review! We're thrilled to hear that you had a great experience with our auction. We strive to provide top-notch service and ensure that our customers have an enjoyable time. We appreciate your kind words and are delighted that you're looking forward to our next auction. If you have any suggestions or requests, please don't hesitate to let us know. Happy Bidding!

Thumbnail of user ashleyg1199
Missouri
1 review
0 helpful votes
  • Send Message
July 7th, 2023
Verified purchase

Easy to follow and bid but really wish I would have gotten a electronic invoice

Reason I chose this business:

Missouri auctions

Date of experience: July 7, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Ashley! Thank you for your feedback in your review! We strive to provide clear and convenient invoicing options to our users, and we apologize if an electronic invoice was not provided in your case. Your feedback helps us identify areas for improvement, and we will take it into consideration as we review and enhance our invoicing process. If there's anything specific you would like us to address regarding your invoice or any suggestions you may have to make the process even smoother, please feel free to share them with us.

Thumbnail of user michaelw6200
Washington
1 review
0 helpful votes
  • Send Message
June 17th, 2023
Verified purchase

I bid on one of the high ticket items in a local auction and all went smoothly.

Date of experience: June 17, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Michael! Thank you for your review! We're delighted to hear that your bidding experience on one of our high-ticket items in a local auction went smoothly. Ensuring a seamless and efficient bidding process is of utmost importance to us, and we're thrilled that we met your expectations. We understand the significance of high-ticket items and the need for a hassle-free experience when bidding on them. We strive to provide a secure platform and clear communication throughout the process to make it as smooth as possible for our valued bidders. Happy Bidding!

Thumbnail of user thomasw2834
Florida
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Website works great. Haven't had any problems so far.

Date of experience: May 13, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for sharing the love! We're absolutely delighted to hear that you're enjoying your time on HiBid.

Thumbnail of user clairej131
Nebraska
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Fun auctions! Glad for the two minute soft close on popular items.

Date of experience: May 13, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

We're delighted to hear that you're having a great time with the auctions on HiBid!

Thumbnail of user kathleenh1727
Washington
1 review
0 helpful votes
  • Send Message
May 12th, 2023
Verified purchase

Fantastic! I received great service and love the merchandise.

Date of experience: May 12, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your fantastic review Kathleen!

Thumbnail of user carolk1715
Arizona
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

I like that you have live bidding upon closing. It is also so easy to use. Very convenient

Date of experience: May 11, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're glad to hear that you appreciate our live bidding feature.

Thumbnail of user alanp766
Virginia
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Fast and easy,friendly people. Answered all questions I might of had.

Reason I chose this business:

Good products. Close to home

Date of experience: May 17, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for the positive review! We're glad you found the experience on HiBid fast, easy, and that our team was helpful in answering your questions. Happy bidding!

Thumbnail of user raymondv258
Idaho
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Best place to find awesome Collectibles and you always get a good deal!

Reason I chose this business:

Easy and efficient way of bidding across the US and Canada!

Date of experience: May 17, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thanks for the awesome review! Happy bidding!

Thumbnail of user henryy169
California
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Bidding is easy, but sometimes the shipping costs are too expensive.

Reason I chose this business:

Easy to search and bid on items.

Date of experience: May 15, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your feedback! We understand that shipping costs can sometimes be a concern. We strive to work with auctioneers to provide reasonable shipping options and to display accurate shipping details in their auctions, but it ultimately depends on their individual business policies. We appreciate your input and will continue to explore ways to improve the shipping experience for our users.

Thumbnail of user yuhongf
Michigan
1 review
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

Bidding can be addictive especially when the platform is user-friendly and seamless

Reason I chose this business:

Too find nearby auctions

Date of experience: May 16, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

We understand the thrill of bidding! We're glad you find our platform easy to use and navigate. Thank you for your review and happy bidding!

Thumbnail of user darryll127
Texas
2 reviews
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

Flawless and easy to use. I now enjoy using them daily.

Reason I chose this business:

Alternative to Ebay

Date of experience: May 16, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

We are thrilled to hear that you had a great experience using HiBid! Thank you for the 5 star review Darryl

Thumbnail of user beverlyr528
Maryland
2 reviews
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

I found the bidding very easy and was given enough time to raise your bid.

Reason I chose this business:

It has some of the best auctions. Things that I am interested in.

Date of experience: May 15, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

So glad to hear that you had a smooth and efficient bidding experience on HiBid! Our platform is designed to make the bidding process as simple and straightforward as possible, while still allowing for the excitement and competition of traditional auctions. We appreciate your feedback and hope you continue to find great deals on our site. Happy bidding!

Thumbnail of user roberte2129
Alabama
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Lots of auction shipping is high but things can't find very easy

Reason I chose this business:

Auctions all over country hard to find items

Date of experience: May 15, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review and feedback! We're glad to hear that you find bidding on HiBid easy and enjoy the wide variety of auctions available. We understand your concern about shipping costs by auctioneers and our team continuously work with auctioneers to improve and provide competitive shipping to our bidders. Thanks!

Thumbnail of user perrya61
Canada
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

I am happy with the service as there are few timing/update glitches.

Reason I chose this business:

Preferred over other sites

Date of experience: May 14, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your fantastic review! We're delighted to hear that you find HiBid user-friendly and that you're satisfied with our service. Our team is continuously working to improve the platform and provide you with the best auction experience possible. If you ever encounter any issues or have any suggestions, please feel free to reach out to our bidder support line at (844) 775-4774. Thanks!

Thumbnail of user hiend11
Canada
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Exciting to the last second. Every item had a feel of discount

Great

Service

Date of experience: May 13, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

We love that you find bidding on HiBid exciting Hien!

Thumbnail of user carrieh478
Michigan
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Great experience! Easy bidding, payment and pickup.

Date of experience: May 18, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're glad you had a great experience. Your satisfaction is important to us, and we appreciate your support. If you have any suggestions or feedback to help us further enhance your experience, please feel free to share. Thank you again for your kind words!

Thumbnail of user will21
Kentucky
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

Easy to use website. Very good experience. It's always been fun bidding from home.

Reason I chose this business:

Neat items for our house.

Date of experience: May 23, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your positive review! We're thrilled to hear that you found our website easy to use and had a great experience with us.

Thumbnail of user dennisv308
Ohio
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

First time Easy to figure out! Will recommend and use again.

Date of experience: May 23, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're thrilled to hear that your first experience on HiBid was a positive one. We understand that using a new platform can sometimes be daunting, but we strive to make it as user-friendly as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team.

Thumbnail of user robertp4645
North Carolina
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

I truly enjoy bidding on items through HI- Bid. Thanks.

Reason I chose this business:

For the convenience.

Date of experience: May 23, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're delighted to hear that you're enjoying your bidding experience with HiBid.

Thumbnail of user hazemg5
California
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

Great experience and friendly auctions.
Thank you for the followup

Reason I chose this business:

Easy to use and had the auction close to me

Date of experience: May 21, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

It's fantastic to hear that your experience on HiBid was great. Your support and participation are greatly appreciated. Thank you for being a part of the HiBid community!

Thumbnail of user kathyk1090
Illinois
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Pretty neat…. I wish there was a way to search your current auction while on line

Date of experience: May 22, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your feedback! We appreciate your suggestion to enhance the search functionality during live auctions. We'll take your input into consideration as we continuously strive to improve our platform. If you have any other ideas or questions, feel free to reach out. We're here to help and appreciate your support!

Thumbnail of user frankz535
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

Very easy and fast to start bidding, once your logged in. Takes one minute.

Reason I chose this business:

A friend turned me on to it.

Date of experience: May 21, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review Frank! We appreciate your support and look forward to continuing to provide you with an enjoyable and thrilling auction experience. If you have any suggestions or feedback to help us enhance your experience even further, please don't hesitate to let us know. Thank you for choosing HiBid!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user hibidsupportt
Hibid S.
Manager
Typically responds within 3 days

How do I know I can trust these reviews about HiBid?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HiBid?