HiBid

I am an avid online auction bidder. I win some and I lose some but when I win it is usually a very good deal. Occasionally I am disappointed when I pick up but not very often. My husband says I am addicted to bidding. Fortunately, I am a furniture flipper so I always make enough money to bid on the next online auction.

As a new bidder to this site-
LIKES: 1) I like the platform in that you can use search engine in several different ways. A) I like that I can search for a specific area where auctions are taking place b) I like that I can search for and bid on a particular item. 2) I like that each auction is split and I can have several auctions going at the same time. 3) I like the watchlist potion…whether I am bidding or not…I like to watch bid items and other items for future pricing.
DISLIKES: 1) I do not like that fact that when I select the watchlist…the money I am bidding is shown as one lump sum. None of my bids are split so I cannot tell (unless I try to calculate) which auction has which amount? I would like to see the bid total for each auction in the title of each auction house. This way I can gauge how much I am spending for each auction. In other words…split the money to each auction. This lump sum thing is confusing. Keeping a total at top is fine but I need more specifics about each auction.
2) I understand that some auctions are different than others. But the invoice should be automatic for every auction. I should receive one immediately after the close of every auction. I have paid for several auctions (has hit my bank account) but I still have yet to receive an invoice on a few. This should be automatic so I can see what I won and how much money will be taken from my account.

Someone on your side was texting me updates and I want to say thank you for the updates, this was my first online auction and because of you I will be bidding on more auctions

The HiBid system: slow to process bids, especially live auctions //no feedback mechanism for buyers to leave sellers feedback//inconsistent auction rules with some sellers being downright deceptive//inability to filter out international auctions//most recently I cannot login//I've lost auctions and money due to the disfunction of the app and system.

My experience with River City Auction was horrible.
Realized after getting home they didn't give an item that I bid on.
One of the items was missing almost all the parts.
The refrigerator with a "small dent" was completely gashed in on a corner.
While trying to find one of my items. They said it was "sold out" and offered to let me use my 7 dollar bid to pay for something 7 dollars retail from the warehouse. That's ridiculous. The item I bid on, had a much higher MSRP.
Many of the items were junk bulk items that they made seem like individual products.

I enjoyed the experience. It was my first time, so I'm not sure if they will contact me with a list of the items that I won and when they will be available for pick up

I called the toll free number and asked the question about Will I be receiving an invoice for my winning items and they walked me through have to contact the local location. I called them with no answer so I will try them again tomorrow.

I usually love Hibid. However my most recent transaction has left me weary. I was never notified if I had won or not. It said you may have won. And pick up was the day after the auction. I reached out after not hearing from anyone then only had 2 hrs to pick up my item and by that time we were literally in the middle of a tornado.

Being older,i cannot get out much & i used to love going to auctions with my husband. Now we can enjoy without driving in dark or strange places

I make sure my high bid is placed well before the start of the auction, as there have been 'disconnects' at critical points.

Asked question about an item and got a good response. Use on other auctions went very well. Ease of payment and pickup

Answer came quickly and item selections were great. Have used High Bid a couple times and was very happy with my purchases and the ease of the app.

I bid on a few items on an auction held by Treasuries LLC. The auction, according to the information was to be on 7/21 at 11am est. However, on 7/21 around noon, the date of the auction was suddenly changed to 7/28 at 11am est. When I woke up on 7/22 I found that I had been outbid on everything overnight, many of them doubling in price. Every other auction I have bid on has been great. Its sad to see this happen. The HiBid site has been great overall.

No real problems or issues. Just made my bids and monitored them with my watch list until final hour of bidding.

Fun to bid and win, just be cautious about the buyers fee of 15 percent and then taxes. I don't understand paying tax on fees

Bought 15k worth of items in the last 7 days. The buyer fees are pretty high. Be nice of those would be 12-15%

Other than that, its a great platform with great inventory.

Worked great no problems.moved fast and accurate.very nice to start with watch list and keep track of everything your watching.

Waited a long time because five items could not be located, now I have to wait for a refund, annoying

The website functions as it should most of the time, the app however is incredibly frustrating and crashes constantly which resets all search parameters ect

The platform is great and gathers auctioneers, all, at the same place. Convenient. However, there are a couple of changes that happened in the last year or so that affected the location feature and email notifications (on my end perhaps). In the past, I was able to default the Hibid homepage to Ontario. Now, I had to save a link to ontario.hibid.com in order to acces it faster but soon as I leave the page, it defaults to the origibal Hibid.com. I tried different browsers but cannot get that back. Another issue is that I lost immediate email notifications soon as I am outbid on a lot.

Another room for improvement is to guide auctioneers to post more photos of the "actual" product that are more descriptive of the item(s) and indicative of the condition of the item being sold. Some just post a single photo with little to no detailed description which makes it hard to bid on. Surprises happen on pickup which are not always fun. They should make some effort for us bidders.

Other than tht, great platform. Keep it going.

Great email communication about all of my bids, and the instructions have been very straightforward and easy to understand

I have had a good experience with online only auctions with soft close.
I have had a bad experience with webcast auctions. I won an item and drove 2 hr 15 mins to pick it up and found out they sold it to someone else even though it showed I won the lot.

2 different bids came down to last minute and froze so I could not increase my bid, so I lost both items. A carved wooden picture frame and stife hedgehog

Site was easy to navigate. The bidding process was smooth. Commercial liquidators were great to work with. Overall great experience and received items for a substantial savings.

Once registered it's so easy to scroll through the lots and either mark for an item you want watched or to just bid on the lot.