• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
142
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,165)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user erics3767
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

The SAK people had no idea my bidding froze at the final moments of my bids on three motorcycles and were concerned about this happening. I also was not notified of my winning bids by e-mail or any other method. I am not sure but I believe something between my computer and your software or server. Might be something was overloaded handling 2 bid up dates (manually entered) between three items closing at the same moments. Fortunately my bids got through and I was high bidder of all three bikes as desired. It was an unpleasant evening and morning until it was finally verified that I won, but there were a couple of other important bids that could not be completed as your website froze me out of further bidding. Oddly the winner of one of these bids drove from Wisconsin to Central Il. To pick up the items (maybe $20?) an asked the auctioneer why I didn't bid on these items (which were for one of the motorcycles) little did he know I was blocked from bidding and watched it sell while frantically trying to "refresh" my machine to enter a bid.

No one there when my service stopped working (after 8 pm central) while the auction carried on. Otherwise pretty decent folks to talk to ---during business hours.

Reason I chose this business:

I like the auctions wide variety in Indiana and Illinois. I was initially upset with SAK Auctions but believe it was unfounded after speaking with them. I would gladly deal with them again. I think H-Bid soft ware should consider altering the closing times on higher priced items or when multiple items are expiring at the same time. Also a lot of bidders probably don't have the bandwidth for some of the situations that happen during bidding. Thanks! Eric S.

Service
Thumbnail of user rods367
2 reviews
0 helpful votes
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September 20th, 2024
Verified purchase

HiBid auction keeps you well informed on articles for auction. Their platform is easy to use online.

Reason I chose this business:

I was interested.

Thumbnail of user janinef116
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great flexibility to put in a bid and also a max bid. Receive email alerts if outbid. Always very friendly and helpful when I go to pick up my items.

Reason I chose this business:

My daughter referred me

Thumbnail of user joannl288
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Most recently I participated in 2 online auctions closing within a day of each other. The first, Key Online auctions forwarded unpaid invoice almost immediately asking to check for accuracy and advising that customers who required shipping to call an employee the next day. I did so and corrected invoice and completed payment within 10 minutes. The second auction, Affordable Creations, said to email as they were so busy and this more efficient. I spent hours compiling email saying wanted shipment insured and asking for gift boxes and that I wished to charge purchases to a US $ Visa or complete a US $ etransfer. Instead they charged my purchases on my Cdn dollars Visa so I've been charged with high conversion rate plus credit card fee. I've never had this happen where an auction house charges before verifying with customer amount charged is correct or I would have switched payment info when I registered to bid. Disappointed with customer service and frustrated with process used by Affordable Creations. I doubt I'll ever purchase from Affordable Creations again.

Reason I chose this business:

No choice as in order to bid on an online auction must register with Hibid. I have been attending auctions for decades and now post Covid the vast majority are online now. All are represented by Hibid or their competitor Proxibid. Hibid needs to ensure the auctions under their umbrella act consistently in how payment collected. Never before have I been charged before I confirm the accuracy of the charge. If I had been advised prior to registration for the Affordable Creations Auction that invoice would be charged prior to my approval I would have spent the time to correct payment info to USD credit card. Hibid must ensure that the auctions they represent follow this consumer protection law. I feel duped.

Thumbnail of user johng7888
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Would like a notification about the auction starting. If I'm outbid, it takes too much time to access the live auction.

Thumbnail of user vickis1200
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The app on my phone kept opening and then closing down. I had to use my laptop for the actual auction.

Reason I chose this business:

For the variety of items and because it can be shipped or I can choose to go and pick up my items.

Thumbnail of user taraw495
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I typed in name brands I'd be interested in buying, found goodies to bid on and won at a very reasonable price!

Reason I chose this business:

I was connected through Estate Sales.

Thumbnail of user teresar1156
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I am an avid auctioner and I love Hibid. Most of the auctions have great pictures however, some do not.

Reason I chose this business:

Easy and convenient

Thumbnail of user wilmas111
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I usually watch auctions weekly and bid on things often. Some I win, some I don't but it is good to be able to do this from my home.

Reason I chose this business:

I just ran across it one day a couple of years ago online and started participating in auctions that are close to my home.

Thumbnail of user robina631
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I really like the format of the website, you can save items you are watching, email notification settings are customizable. Most auctioneers do a great job of sending you the invoice and notifying you of when your items ship.

Reason I chose this business:

Easy format to bid online.

Thumbnail of user claudes124
1 review
4 helpful votes
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July 14th, 2024
Verified purchase

I put a bid in on a fryer and range, at time sq hotel auction. My hi bid was $80 and the nobody bid against me so the hi bid was a dollar and I won they didn't honor my winning bid or accept my hi bid of $80 after seeing that I won I paid $ 500 for shipping and had to cancel that and lost the $500 for reserving the truck and help

can't recoup a dime

Service
Thumbnail of user karolg37
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I haven't had any problems with using HiBid!
Plenty of time to check out the auctions and easy to sign up to bid.

Reason I chose this business:

Easy to use!

Thumbnail of user williamh5896
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It keep refreshing like every 30 seconds instead of the 60 seconds so I had to give up on trying to bid to win

Reason I chose this business:

Close loct& has the things I need to do projects around my house

Thumbnail of user martinb1129
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I bid on 3 boxes of factory ammunition, according to the description, and won all three.
I drove 2 1/2 hours to pick them up but there was NO ammunition, just empty brass.
The auctioneer (Spear Auctioneer, Russellville AR) just said "Oh we're sorry, we e thought it was loaded ammunition".
Forty dollars in gas and five hours of driving.
Total incompetency.

Reason I chose this business:

Easy to find auctions, although the auctioneers may be inept and not vetted.

Thumbnail of user colleens648
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Overall great experience. Going to pick up items is always easy. They are quick to help and always pleasant.

Reason I chose this business:

Close to home

Thumbnail of user johng7879
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Used platform to bid on auction. Received wrong item. Called to advise and they have done nothing to help.

Reason I chose this business:

Only option

Thumbnail of user bruces1430
1 review
0 helpful votes
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September 1st, 2024

Tried for over an hour to get logged on so I could bid, never was successful, not sure what the problem was Oh Well...

Service
Value
Shipping
Returns
Quality
Thumbnail of user janeo298
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Always a good experience. Auction both online and also the pickup afterward. Organized and always willing to help.

Reason I chose this business:

Because I follow local auctions. Sitting on my couch I can check out all the photos and decide what I want to bid on.

Thumbnail of user allenk271
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

The platform makes bidding easy, and item search is helpful. Wish it had a save item search so I wouldn't have to repeat filling in search metrics.

Reason I chose this business:

Was used by local auctions and made it easy to view all in one place.

Thumbnail of user jerryp943
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy and sell for a hobby and it is great to be able to do this from home and not stand around at a sale all day waiting for something to sell

Reason I chose this business:

Estate Depot in Ozark started doing his sales that way during the pandemic and that way we could keep doing our hobby

Thumbnail of user randyn409
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Auction was good, but when you looked at a item then backed out to auction it took you back to beginning.

Reason I chose this business:

It was used by auction company

Thumbnail of user nathaliad9
2 reviews
0 helpful votes
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September 24th, 2024
Verified purchase

"I got it at an auction" is my favorite thing to tell to my friend when they complement my great purchases.

Reason I chose this business:

I found Hibid few years ago when a furniture consignment store near me shared a notice for their weekly Estates auction. Later I learn I could bid in auctions out of my State and even on Canada. I was hooked.

Thumbnail of user markd487
3 reviews
18 helpful votes
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August 18th, 2024
Verified purchase

I like that many of my favorite auctioneers are on Hi-bid so it's easy to keep eyes on several listings at the same time.

Reason I chose this business:

Easy to use and all my favorites come up on one page. The searches are easy and very complete.

Thumbnail of user marks7814
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Lots of different lots closing at same time. Was kinda hard to keep up. Bidders needs to put in a hi bid prior to auction closing to assure bid.

Good knowledgeable people

Reason I chose this business:

Popular and good platform

Service
Thumbnail of user micheller3075
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Items as described, easy pay and pickup. Auction Rocket do a great job and very organized and Professional at pickup.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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