• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
142
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,165)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user robinq80
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I have been buying through hibid for many years and quite often the bidding stops just below my max bid. This makes me suspect that the seller can view my max bid.

Thumbnail of user jamesf4696
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It was impossible to place last minute bids because the page automatically reloads, even when unchecking the box to reload automatically.

Reason I chose this business:

Local auction house

Thumbnail of user barbarad2549
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I bid and bid the auction is over and it just says you may have won this item. It has done this about 4x.
I have no idea what's going on. I always thought when it says the auction is over it's over. It doesn't start all over again. I think I won one auction since it said you won but it disappeared and I never heard anything about it. Like I said I am confused.

Never heard back. I don't see a place to go to and check to see if I got a response either. I am new to
this site but still the bidding is easy but that's about it.

Reason I chose this business:

I was looking for an online coin auction & it was one of the first ones I saw.

Service
Thumbnail of user robing1005
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Been a good experience, the problem is I can't quit and I have no place left to put stuff.

Thumbnail of user danield3003
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The system as very smooth and easy to use. Billing is a breeze. I've used this system many times

Reason I chose this business:

It has many hidden gems.

Thumbnail of user alvint102
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

As I understand the rules. If a bid came in within the last 60seconds that it would extend the bidding process by 3 minutes to allow for additional bids. I had bid on the 1882 Carson City Morgan silver dollar and had the winning bid until the last 10seconds. Then someone sniped the bid up 1 dollar extended the count down clock the 3 minutes. I tried to bid multiple times immediately and it wouldn't let me bid additionally although the clock that was extended kept counting down. The other bidder won the auction for just 1 dollar more. I was locked out and very angry to have lost it due to this issue. Had I been able to remove other bids from the format of the other items I won, you would not have sold me anything. The Morgan was the first thing to close. I'm contemplating contacting HiBid about this!

Reason I chose this business:

Because I get emails every day from HiBid.

Thumbnail of user jeffc2573
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Very easy to navigate and use for bidding on auctions from any where without having to be there.

Reason I chose this business:

Easy to use

Thumbnail of user jimmyl374
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I wish instead of updating every 60 seconds when time is running down after a bid it would show the actual countdown.

Reason I chose this business:

Saw things I liked

Thumbnail of user donnar2579
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

First time using Hi Bid. Had questions called Stacy. She was polite and professional. She addressed all my concerns. She's definitely an asset to your company.

I called Stacy

Service
Thumbnail of user leonardh254
1 review
1 helpful vote
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July 4th, 2024
Verified purchase

There was no way to jump to a certain lot. When I watched from my bid list or my watch list, I couldn't watch the countdown clock. Also when I upped MY maximum during the auction, it would add minutes to the clock. I one person bid it added 5 minutes. If another bid right away it added 5 more. Some clocks went up 30 minutes instead of adding 5.

Reason I chose this business:

For the auctions I’m interested in.

Thumbnail of user jimf1862
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

I couldn't bid on the last lot we wanted! I was bidding on it, was out bid, and when I went to bid again to be high bidder, it wouldn't let me bid! No matter what I did pushing the bid button! And time ran out, and the lot closed! It was cabinets/bookcases, my wife really wanted them! We would of continued to bid! But couldn't! Not sure why?

Reason I chose this business:

Things listed we were looking for!

Thumbnail of user geraldh703
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

The biggest were very responsive to real time.maintained connection during the auction.I will definitely be using Hibid again.

Reason I chose this business:

Trying different apps to see what carries the most items I am generally interested in.

Thumbnail of user johnh10386
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

When I try to click on the bid amount on my iPhone I have to lick below the bid amount. This is very frustrating because trying to keep up with multiple bids you want to be as quick as you can, not fumbling around which cost me to lose a bid. Other than that, great experience.

Reason I chose this business:

No one does live auctions anymore.

Thumbnail of user kyler281
2 reviews
1 helpful vote
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July 11th, 2024
Verified purchase

My experience with Treasure Hunters Auctions was amazing, however not so much with EC Auctions out of Stafford, Tx. With EC Auctions I won several Auctions that they then didn't accept, then they were auctioning off broken electronics and not advertising it. Once contacted they failed to return my call or email.

Reason I chose this business:

Hines has the best selection of auctions in my area.

Thumbnail of user donnar1072
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

I am a collector of several different kinds of items, knives, coins, sporting equipment and I love these auctions.

Reason I chose this business:

Mostly because of the way they run their business, no doubts, no questions! Everything is in writing.

Thumbnail of user debraf1014
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

There is a lot of good stuff offered, but check shipping details if you don't live close enough to pick up. If you can only spend a certain amount of money you might need to chose carefully and remember there are shipping costs.

Reason I chose this business:

When I was looking at different auction sites HiBid has variety. And I can look for specific things if I don’t want to look at everything.

Thumbnail of user williaml3446
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

The site froze up once, had to close out and go back in so as to unlock

Reason I chose this business:

I enjoy auctions

Thumbnail of user luteshaw
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

It's been a good experience with this site. They list a lot of auctions to choose from.

Reason I chose this business:

It's used by a lot of people. A trusted site.

Thumbnail of user dixied67
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

During the last minute and a half i wanted to bid on an object and it would not let me confirm my bid after i pushed the bid button. So i lost my bid. I should have had a chance to bid the object up.i was prepared to bid far more than the item went for, however i couldnt confirm my bid.didnt know how to contact anyone.

Reason I chose this business:

It was recommended

Thumbnail of user williamf2826
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

It's nice to use the max bid option so you can do other things no rude people to get in yourway

Reason I chose this business:

Comfort of home to bid from hearing isn't so good anymore easier just to see what is happening

Thumbnail of user stevet1701
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

On my question about a product and pickup info. Only two days allowed for pickup as well.

zero follow up at all.

Thumbnail of user brandont656
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Hello,

I participated in an auction yesterday and am showing to have won a table I never placed a bid on. The table in question is
6c - CM2158 Maribelle 7-Piece Farmhouse Dining Set
I did however place bids on a different table being
Lot #: 75dl - CM2158 COTTAGE STYLE 6-PIECE TABLE AND CHAIR SET
I don't need both tables and don't understand how a bid was placed in my name for the first table mentioned. Can you please look into this and rectify the situation if possible?

Kind regards,

Brandon Tanguy

This is the message I sent to the auctioneer responsible for the auction and no response has been received. I've been charged in full including the dining set I didn't bid on. This needs to be rectified as soon as possible.

Thumbnail of user bobc1408
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I enjoyed the bid process and the extension of someone bids late and extends the auction on that one item
Very much enjoyed the experience

Reason I chose this business:

Through a local auction

Thumbnail of user jefferyn62
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

When emailing a seller, if I hit the "enter" button to go down to a new line it would send the uncompleted communication. I ended up sending 2-3 partial emails before I figured out what was going on. Clicking the Send button should be the only way to submit the communication.

Thumbnail of user rogerw1321
2 reviews
0 helpful votes
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August 12th, 2024
Verified purchase

While trying to bid on an item something locked up and couldn't bid. I had to exit the site and return by then it was too late?

Reason I chose this business:

The site the auction was on.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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