• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
142
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,165)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user andrzejr17
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Big disappointment. One item that I purchased is not working at all which is extremely disappointing: Electric Pole Saw.

Reason I chose this business:

I chose HiBid hoping to get a good deal.

Thumbnail of user donnad2995
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Good first bidding experience. Only thing is I was not notified that I won an item.

Reason I chose this business:

Recommended by a friend.

Thumbnail of user mikeh3036
1 review
0 helpful votes
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September 29th, 2024
Verified purchase
• Updated review

Every auction is easy going and professional and I use your services for a few auctions

Easy to bid and payment and invoice fast a
December 19th, 2023
Verified purchase
• Previous review

Purchase from 3 auctions on your site and all work well

Reason I chose this business:

Local auctions

Thumbnail of user ianf344
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Er about 3I4 of the sale was completed it was paused and started over with a 3 hour extention and sold lots were resold. I think a sold lot should stay sold. After 50 years of buying@ auctions this is a first

Reason I chose this business:

Hibid had always been ok

Thumbnail of user lorieb110
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I like being able to put in max bid and like getting notifications about my bids.

Reason I chose this business:

No choice there

Thumbnail of user michaelh8613
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Efficiently ran without issues.
Pick-up location was easily accessed.
Friendly staff collected my items and I signed and was out the door in 10 minutes!

Sent email to customer support and never got a response. This was for the East Lansing auction, not the Mt. Pleasant auction.

Reason I chose this business:

Location of auctions.

Service
Thumbnail of user els44
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

The items I originally looked at bid out of range quickly but I discovered other items at a great bargain.

Reason I chose this business:

I had used them in the past.

Thumbnail of user kristalv2
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I enjoy using HiBid to source items for resale. I can find unique things at a great price.

Reason I chose this business:

I had found HiBid from an online search.

Thumbnail of user chrish4139
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Everything went as expected. No issues with HiBid and no problem with the auction house (Arthur Pannebecker Auction Services).

Thumbnail of user danah861
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Not timely, system glitches, obvious reserves on merchandise, multiple visits to review the auction sites, extra mileage to retrieve merchandise!

Reason I chose this business:

Everything seems to be going online, which IMO has many faults! I get the deal, it provides the biggest audience appeal, but there’s a number of other issues at play…ie; user experience, software speed, service providers, connection and so on…

Thumbnail of user job718
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Easy to use biding is always fun and fast not much time to wait after bidding starts until it ends

Reason I chose this business:

All my on line auctions use HiBid

Thumbnail of user iulianp6
1 review
1 helpful vote
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June 30th, 2024
Verified purchase

The 15% bonus is quite high. Considering the 13% addition, that add the price 30%. As much as some item are sold above the price of a new item în store. Other than that is just fun to follow the bidding process.

Reason I chose this business:

Because is listing local auction. So I don't have to travel to pick up item.

Thumbnail of user mickeyh72
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Antiques Etc. is located in Santa Clara, Utah. Our customers appreciate primitives. Unfortunately, southwestern Utah is not the place to find that type of merchandise. Hibid has provided us with the opportunity to purchase the primitives our customers are looking to buy. Nothing quite like a good Midwestern auction...

Thumbnail of user jamest4117
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase

As a new user the process was relatively simple. I was able to track my progress easily.

Reason I chose this business:

Recommendation of auction house.

Thumbnail of user brandonc1203
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I just started using Hibid and I am hooked! The ease of learning how to win auctions, get items shipped, and the overall presentation is great!

Reason I chose this business:

I liked the layout and ease of use.

Thumbnail of user jamesw5149
2 reviews
0 helpful votes
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August 12th, 2024
Verified purchase

Used many times for both business's. Never a problem. Payment options need upgraded to make sure transactions are safe and secure.

Reason I chose this business:

Many options.

Thumbnail of user steveg2377
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

By saying confusing was that when the bidding ended on an item it said you might have won.The problem I have is without knowing if I won and what price I might have won it or lost.It kept me from bidding more on other items.so if I have a budget of a 100... and an item I want is at 70 and my maximum is 100 and the bid is closing I don't know if I got it for 70 or another bidder swooped in at the last second.Without showing the winning bid.I'm unable to bid on something else not knowing if I have a 100,30 or what left

Service
Thumbnail of user jamesg5583
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

It is not clear if you have winning bid when auction ends. Did not receive any notification.

Representative had answers to questions.

Service
Thumbnail of user daniela2240
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Had problems with site staying up had to refresh a lot and log back in lost out on some stuff

Reason I chose this business:

That’s the site that the auction was on

Thumbnail of user thomasb5011
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The only issue I had was no notification of being out bid, or history of bidding. I think %18 on top of winning bid is a little salty.

Reason I chose this business:

I like the lots offered.

Thumbnail of user randyr964
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I have purchased at alot of auction sites yours is one of the best to work with

Reason I chose this business:

Local auctions and online for convenience

Thumbnail of user paulak577
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

It's very easy to use this site. Very useful. Haven't had any roblems. Thank you so much.

Reason I chose this business:

Easy to use'

Thumbnail of user bharats56
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

It,s great site to buy some good items, As long as you know the price.

Thumbnail of user rj462
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I love the opportunity to get some needed things for the house on a deal

Thumbnail of user scotth2938
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Auction house warned of stock photos and I did read descriptions that matched item pictured but feel it was more bait and switch as only 3 of seven actually matched pictured item. Of course those were the big items that did not match pictured item. Buyer beware! Be on the lookout for anyone that admits using "stock photos"!

Reason I chose this business:

Most frequent hit for searches.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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