• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,064
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user rj462
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I love the opportunity to get some needed things for the house on a deal

Thumbnail of user scotth2938
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Auction house warned of stock photos and I did read descriptions that matched item pictured but feel it was more bait and switch as only 3 of seven actually matched pictured item. Of course those were the big items that did not match pictured item. Buyer beware! Be on the lookout for anyone that admits using "stock photos"!

Reason I chose this business:

Most frequent hit for searches.

Thumbnail of user reneev172
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I could not load the live auction and missed items that I wanted to get

Thumbnail of user kathyl1393
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

It is easy to follow a live auction and also to bid from the comfort of my easy chair at home!

Reason I chose this business:

Local auctioneers were using it.

Thumbnail of user garyo583
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I bid on two separate auctions and won coins on both I received my invoice for one auction and received my coins shortly after. Got charged 109 dollars for the coins on the other auction no invoice no coins no emails just look to be out some cash and I'm pissed. I will leave a 1 star review every day until I hear from someone.

Reason I chose this business:

I have used y’all in the past and have not had any issues and have a lot of friends who use you but yall might be loosing some business.

Thumbnail of user jh1419
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Attempted multiple times to update credit card for payment. Tried 3 different cards that are known to be valid using correct entry of data.
Messages were incorrect stating card was invalid.
Spent several hours trying to register for this auction.

Reason I chose this business:

Only option for this auction.

Thumbnail of user janeg612
2 reviews
0 helpful votes
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June 26th, 2024
Verified purchase

My first experience bidding online using HiBid was so easy. The items up for bid were posted early enough to review and choose your desired choices. The instructions were clear and easy to follow. Overall it was a very pleasant experience!

Thumbnail of user garyy369
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I wish it could be cheaper so that I could buy more. All auctions I've dealt with was very good.

Reason I chose this business:

Fair prices

Thumbnail of user elizabethm3282
2 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase

I was able to find great items for my class. Easy to bid and pick up.

Reason I chose this business:

There are great items to bid on and huge choices.

Thumbnail of user billt1031
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

You can usually find what you're looking for and things you didn't know existed.

Reason I chose this business:

Heard from others to lookup what you're interested in

Thumbnail of user bradm781
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Didn't take bids from me in the 1 to 2 minute prior to closing.

Thumbnail of user stevenh2722
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Was very simple to use and a good experience. Would recommend it to others

Reason I chose this business:

It’s where the auction companies I follow are at

Thumbnail of user raymondb1121
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

The people where great to work with and the bidding process was really easy.

Letting me know that some of my items were not able to be shipped

Reason I chose this business:

Email because of another auction that I have been doing

Service
Thumbnail of user mitchelld141
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I have yet to find an easy way to locate the auctions I'm looking for. Maybe I am impatient, but having to wait while the site grinds through pages to get me where I want to go is not ideal.

Reason I chose this business:

I wanted to bid on a specific auction's merchandise. It is unfortunate, but I know I will never spend as much with this seller as I did when we attended their live events. I'm sure it is better for the auction is many ways, but not for me.

Thumbnail of user marilynb294
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I bid and won an auction without any issues but I was wondering what BID IS LIVE means... This message pops up during the last few minutes of the suction

Reason I chose this business:

It's a local auction and was recommended.

Thumbnail of user blairp68
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Everything went very smoothly and I had a great experience I will be bidding again

Reason I chose this business:

I was told about it

Thumbnail of user leeb1243
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Great platform to buy and sell.
Ability to have items shipped if needed.

Reason I chose this business:

Choice and variety of auctions

Thumbnail of user marlenes466
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Went smoothly. The bidding was easy to figure out and simple to bid.

Thumbnail of user anitah571
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I have not received my invoice and didn't realize pickup was yesterday. How can I get my item?

Reason I chose this business:

Normally a seamless process

Thumbnail of user bradr829
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Everything is great besides I did not get outbid emails. Bidding is easy as well as the dashboard.

Thumbnail of user susans6946
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I was outbid at the final moment and was unable to counter bid.

Reason I chose this business:

My employer used it.

Thumbnail of user latoyab183
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Easy process, friendly staff, easy location to find, prices were more then reasonable

Very communicative with quick response

Service
Thumbnail of user marquisp18
1 review
1 helpful vote
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June 19th, 2024
Verified purchase

Its a very good process. It can be slow at time but it is good. I feel the fees is a little high for my liking. Most other auction site has a more lesser rate than Hibid most is at 14% Hibid is quite steep. At a going 19%^ is a little gauging. This may defer me if not many to bid less on something the consumers want. Thats all i could see that would bar someone from coming back and going to other auction with much lesser fee..

Thumbnail of user eds1281
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

When purchasing items you would hope that the sellers would give pictures or descriptions of any damage and stat. It appears they tend to try to hide them.

Thumbnail of user andreah1474
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I watched as the time ran out and I was the highest bidder. Then after the auction ended I received a message that I was outbid. Thank goodness I didn't bid on another item because I noticed later that I was sent an invoice for the item I won. The outbid message was an error?

Reason I chose this business:

It’s a way to get an item cheaper than Amazon.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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