• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user lesliea580
1 review
1 helpful vote
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July 12th, 2024
Verified purchase

I put a watch on other items in other auctions but, I can't find them. Trying to narrow down auctions in my area is extremely difficult.

Thumbnail of user diannam200
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Awesome company with Great service and pricesThey go beyond their ways to make information available. They deliver items on time.They are courteous and very helpful.

Reason I chose this business:

I am acquainted with the company owners.Wonderful ppl♥️♥️

Thumbnail of user wp159
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Missed bidding on two items during live auction, this happened too others per the auctioneer.

Reason I chose this business:

Bidding on One specific item

Thumbnail of user phillipv104
1 review
1 helpful vote
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May 29th, 2024
Verified purchase

At the pick up in South Gate. The people there are really good. They know there work. But on the site now that's a different story. There's no real direction
I've been trying to find the items that I won. So I will know how much more I can bid. I don't want to over bid my dollar amount. But all I get is confusion. There's
Some boxes in color that tell what you've bid. And what you have been out bid on
There's nothing says you won this your dollar amount is this? Just a thought I had

Reason I chose this business:

It's location.

Thumbnail of user elainew629
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Amazing experience for my first time using ur services. Thank u

Reason I chose this business:

Heaven Can Wait Auction for a rescue

Thumbnail of user michellet2222
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

The process was easier than I anticipated and I got some great deals on some great products - THANK YOU!

Reason I chose this business:

A friend sent me a link

Thumbnail of user jamesm10568
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Using these auction services is addictive. I was able to win a few items I have bid on. Don't enter a bid unless you really know you want that item.

Reason I chose this business:

I wanted to be able to make attempts on random items.

Thumbnail of user roberts10560
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

The items listed had detailed descriptions and the bidding process was very easy to navigate. I will definately be using this service in the future. After the auction ended I was sent an invoice with pickup and shipping options. Everything went very smoothly.

Reason I chose this business:

I choose Hibid because of the differrent auctions that are available. A lot of variety and the ease of use.

Thumbnail of user reneer690
1 review
1 helpful vote
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June 20th, 2024
Verified purchase

The site is user friendly, easy to navigate. Registering was quick easy and i was able to purchase a very nice lot of antique glass for a very reasonable price.

Reason I chose this business:

I was told about hibid from a good friend who won items thru hibid and recommended it.

Thumbnail of user benjaminm968
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Once your credit card is verified you can easily navigate the site and transition from it current local auction to Nationwide auctions. The live betting and up-to-date pricing is all very smooth

Thumbnail of user casseyl3
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I have bought from a few different sellers & have had woderful experiences with all! Will continue to buy from auctions here!

Reason I chose this business:

I was recommended by a friend!

Thumbnail of user margarets2319
1 review
1 helpful vote
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May 30th, 2024
Verified purchase

I have been bidding with Hibid for quite some time now and always had very positive experiences. Last night. I was biding on an item # 9, going back and forth with another bidder. I placed my final bid and was outbid by someone. The next thing I knew I got a message saying I won the item # 10 in the auction. I didn't even have this item on my watch list. I would really like to hear from someone at Hibid to correct this because I don't want this item. I called and left a voice message on your line so I hope someone will give me a call on Tuesday to resolve this matter.

I haven't heard back from you yet.

Reason I chose this business:

I like the quality of products you sell and the prices are usually very good.

Service
Thumbnail of user rayd541
1 review
1 helpful vote
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June 14th, 2024
Verified purchase

It was ok...except photos are terrible...wish they were better.
Saw sev things I would have bought when I picked up.but online couldn't see well with bad pictures

Reason I chose this business:

Had go use or couldn't bid on auction

Thumbnail of user jamesw6866
1 review
1 helpful vote
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May 29th, 2024
Verified purchase

As a first time user, I enjoyed the experience and found the site relatively easy to use. The only drawback I found was not knowing what an item sold for once it closed, especially an item I was bidding on, but did not win. Perhaps I just didn't know where to look.

Reason I chose this business:

That's where the items I wanted to bid on were being auctioned.

Thumbnail of user jeanetter519
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I had a wonderful experience bidding for the first time, it was so easy! I will definitely continue to use this auction site.

Reason I chose this business:

There were items that caught my attention, I like to bid online.

Thumbnail of user kelleyh284
1 review
3 helpful votes
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June 17th, 2024
Verified purchase

I bid $10 pre bid in an item & was outbid? Sold for $10 to someone else even though I had a high bid of $10. Doesn't make sense pre bid should always win over new bids.

Thumbnail of user sarap915
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Was easy and loved all of it. Great experience. N ok one knows who's going to bid and that's the excitement trying to win a lot.

Reason I chose this business:

Love your auctions and live the things in your auction. Your shipping is reasonable also.

Thumbnail of user ronp830
1 review
1 helpful vote
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July 13th, 2024
Verified purchase

The HiBid auction site works well and is easy to use but I had a problem paying for the items that I won. I registered for the auction on the HiBid site about a week before the auction and won two items on a local auction. The next morning, I got an email that my credit card had been rejected and I had to make payment within 24 hours. Not and issue for me, but the message did not say how to correct the problem and pay for my items.

I sent an email to the auction company early in the morning asking how to make payment, then called their local number and left a message asking how to pay. Shortly thereafter I got an email stating that the auction company would send me an invoice and I had to pay within 24 hours of the auction. Later in the morning got a call back from a very nice woman and she restated that I would get an invoice. No invoice came by later in the morning, so I went to the HiBid auction site and reentered my credit card information and got charged $1.00 per HiBid site rules. Then got two emails, one saying I had won my bids and the second asking how I wanted the items delivered. Great, that seemed good, but my credit card wasn't charged for the items by late afternoon. So to be sure, I sent another email late in the afternoon asking for an invoice, just in case my credit card would not be charged within the required 24 hours.

The invoice came at 10:38 pm that night...after the 24 hour time limit had expired and after I had gone to bed. I got up this morning and saw the invoice had come in. I paid the invoice just a few minutes ago...at around 6:10 am, so by HiBid rules, I was late paying. Hope that this is good enough and there will be no problem picking up my items.

Reason I chose this business:

Local auction companies

Service
Thumbnail of user blakec220
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I won with $52.50 bid and when I got price there was a $16.00 extra fee

Reason I chose this business:

Not sure I will again

Thumbnail of user normay31
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

This was my first online auction experience. Since the instructions were easy to follow it went well. The soft closing was the only thing with which I had an issue. One of the items on which I had bid had its time extended about 10 minutes past its originally scheduled time of closing and it had a blinking strip that said "live bid" which I didn't understand and was fearful that I was going to be outbid on the item.

Reason I chose this business:

I was invited by a relative was having the auction of some family possessions.

Thumbnail of user mikelg18
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

The entire experience was very easy to complete and I am pleased with my auction purchases.

Reason I chose this business:

Recommenced by a friend.

Thumbnail of user edwardm2124
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have used HiBid for many years. It is easy to find auctions hosting items of interest.bidding process is easy, especially on soft-close bids.invoicing and payment efficient.

Thumbnail of user jordant409
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Very pleased with how everything went and how easy it was to use

Thumbnail of user christinew1986
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

It is difficult to register on. Your catalogs sometimes don't load smoothly on cell phones. I lose my place on online auctions when your site cuts out. I can't change my e-mail address. I have ro do work arounds to register with different auctioners.

I was told I couldn't change my e-mail address

Reason I chose this business:

Default site for Bontragers.

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user teresan592
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

It was easy to follow on the website and it told you what you needed to know and excellent pictures. The only downfall was I didn't get an email when I was out bided. I had to keep checking the website. Other than that it was great.

Reason I chose this business:

I like what I saw from the pictures.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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