• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user samm473
2 reviews
0 helpful votes
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June 5th, 2024
Verified purchase

Bidding is easy and the response s quick. Setting your maximum will allow the site to show you as the high bidder until someone goes over your maximum. No need to monitor every lot individually.

Reason I chose this business:

I have dealt with them before and always had a positive experience.

Thumbnail of user jeanniep263
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Everything has been great. Nice price range and variety of things. Quick shipments

Reason I chose this business:

The variety of auctions. Seems secure and reliable

Thumbnail of user waltert410
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Easy to register Easy to place your bids can call and talk to them.will email you to see if you need anything

Reason I chose this business:

Have great auctions and easy to deal with.

Thumbnail of user sn249
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

The live bidding should be an option. It's almost impossible to bid on the items because it shows ALL items that are closing.
Unless I'm missing something, u cannot filter out just your watched items on the live bid.
Perhaps this should be an option

Thumbnail of user sandram3894
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Be careful what you bid on from here. Bid on an item that did not work at all and was in very damaged state. When picking up I was told I had three days to test to confirm that it worked when I reached out to say it didn't work they said they would not do anything. The item was in bad shape when picked up. Below is the ad for what I based my bid on.

USED LIKE NEW - POWER TEST, NO MANUAL, MAY MISSING ACCESSIORES - BISSELL Spinwave Cord Powered Hard Floor Mop - Quiet Operation with On Demand Spray for Sealed Hard Floor Surfaces - Includes Trial Formula, A Set of Soft Pads and A Set of Scrub Pads MSRP:$ 159.74

The only thing in the box was the badly damaged floor mop nothing else that was listed above. Instead of may be missing some accessories why not be honest and state no accessories."

Products used:
Unusable

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user curtisf158
1 review
1 helpful vote
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May 13th, 2024
Verified purchase

Love the soft close on items, though some people still don't seem to understand it. One issue is a recent auction I was bidding on was supposed to go up by increments of 5 yet when I checked my bids I was outbid on several items by 3 dollars, seems a little off to me.

Reason I chose this business:

Friends were using it and it had the most auctions in one site.

Thumbnail of user jerriw48
1 review
1 helpful vote
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June 19th, 2024
Verified purchase

Kept me on edge excited, but wasn't sure how to do it, but I caught on,would be better if I could see the other person's bidding

Very helpful

Reason I chose this business:

A family member ❤️

Service
Thumbnail of user mizjaelynnwin
1 review
6 helpful votes
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May 14th, 2024

I like having access to auctions across the nation. Unfortunately, bidders are secretly rated by auction houses. If negative remarks are made about you other auction houses will not allow you to bid on their items. There is also a scoring system which is negatively impacted every time an auction house declines you.

Central Florida Auction was able to place negative reviews against me. I never placed a successful bid with these people. Now other auction houses believe I am a non-paying bidder. This is not true.

I contacted HiBid and was told a) reach out to the auction house and b) get new account because my score was too low.

As a bidder I was unaware of this secret review and score. Bidders should be able to see what auction houses are saying about them. Bidders should also be able to rate the auction houses.

Service
Value
Thumbnail of user theresad840
1 review
1 helpful vote
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May 30th, 2024
Verified purchase

The platform was easily searchable, seamless registration and simple to place bids. My credit card information was safely held and not processes unless I gave instruction for the payment.¿

Reason I chose this business:

I stumbled upon Hi-Bid simply out of auction curiosity. At first nothing appeared to be close to my area since I live in rural northern michigan we need to make sure distance traveled is sensible and still worth our while since we need to keep in mind travel when bidding items at low prices. I spotted a auction just over 30 minutes away and there were alot of thongs we could use. I was successful and have bid and won bids for many more the past month or so. Each auction has a wide variety of useful items it's hard to not look.

Thumbnail of user ericw2273
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

It was easy to register and bid on this site. The items won came quickly with no issues. I will bid again.

Reason I chose this business:

HiBid had the products I was looking for.

Thumbnail of user georgem3155
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

We researched the listings & knew what we wished to bid on. We were successful on a number of items.

Reason I chose this business:

Benaco sales uses the site.

Thumbnail of user darrenc410
1 review
2 helpful votes
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May 18th, 2024
Verified purchase

There was a 22 rifle I was bidding on and when I would get out bid I would click bid higher and it would just say error. Do that for most of the day and then it let me bid again. Then right before the auction was over it did it again. Other than that it went great

Reason I chose this business:

Was looking for auctions for a hobby. Other than primetime auction. We live in Pocatello and it was convenient but last summer had some bad experiences and will not go back. So far so good with high bid

Thumbnail of user elleng463
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

The last minute bidding was very confusing. Every time I bid on the item I wanted, more time was added on. Because this was going on I didn't realize the items were moving across the screen and I ended up accidentally bidding on something else. When I was outbid on the item I wanted I left that website without realizing that I won the item that I didn't know I had bid on. I didn't find out until I got an email the next day reminding me to pick it up. It was a large piece of furniture that I didn't want, could not pick up, and since I was already charged for it could not get my money back. I called the woman running the auction to see if she could contact whoever I had outbid to see if they still wanted it and she said it was too late to do that. She was very annoyed that I hadn't called earlier, but I didn't even know I had bid on this item much less won it. It cost me $63 for nothing but to learn to never use this company again.

Thumbnail of user markj1789
2 reviews
1 helpful vote
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June 16th, 2024
Verified purchase

This site is great, give you access to auctions all over, I do miss live auctions but so far haven't bought anything that wasn't as described.

Reason I chose this business:

Multiple auction listings

Thumbnail of user billyn221
1 review
2 helpful votes
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May 10th, 2024
Verified purchase

Mid-state auction service of Decatur IL basically committed fraud and is still selling to this day with no repercussion for his actions. I understand auction flex/Hibid can't give me a refund but they could give the proof I provided stop letting scammers use their platform. Very sketchy.

Tip for consumers:
They let thiefs do what they want and keep holding auctions

Products used:
None never got any

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaell6963
1 review
2 helpful votes
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May 16th, 2024
Verified purchase

The bidding experience is absolutely perfect. I wouldn't change a thing about that.
What I didn't see anywhere listed in the auction details was the flat 10% tax fee. Maybe I missed it, and in this case it would not have changed my bidding, but it still was an unexpected fee on the invoice since I don't live in the same state as the auction was held.

Thumbnail of user edh763
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

My brother in law went to pickup my winnings. I won a motorcycle lift but they gave him a lawnmower lift. The lawnmower lift sold for much more so I guess I came out ahead on the deal but the auction house is not very organized.

Can’t figure out how to reach someone at hi bid.

Reason I chose this business:

Haven’t looked at any others

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user mettm
1 review
2 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Bidding was easy. The products were as shown and paying and picking up was smooth. Would go to this site again without hesitation.

Reason I chose this business:

This auction house Linnabar (?) is close enough to drive to. Usually has nice items
On their site.

Thumbnail of user lancem320
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Auction bidding went fine!Enjoy bidding from home or office! I have made several purchases from close to home auctions.

Reason I chose this business:

Friend told me about it.

Thumbnail of user lorip930
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

The auction proceeded smoothly. I bid on 2 items and won! Great experience!

Reason I chose this business:

I received the HiBid e-mail and Westside Traders Emporium is part of your listings under HiBid. The auction was a good one. Wonderful Auction director!

Thumbnail of user andrews1041
2 reviews
2 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

No issues, accurate disclosure, easy pickup. Why stand out in the cold or rain when you can sit at home and bid online. Yes, you miss the exposure, but it still is exciting.

Reason I chose this business:

Broad base.

Thumbnail of user christophers3555
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Can't find auction lots I have won from the past. There is no archive of won auction lots just a list of auction lots I have bid on. Would be nice to see a list of all the won lots. (similar to what E-bay has)

Reason I chose this business:

Was recomended by a friend

Thumbnail of user bjm82
1 review
1 helpful vote
  • Send Message
June 16th, 2024
Verified purchase

HiBid Made everything very easy and it's nice when they follow up with an email to check in and make sure everything went smooth

Reason I chose this business:

The make it easy to bid on items

Thumbnail of user wendyh1165
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Win 13 items, picked up, checked item #'s with invoice, all correct. Opened all items at home and two boxes were not the correct items - they were thankyou cards, my items were epoxy resin tools. Returned to depot, they verified the error but could not find my items so their solution was to give me a refund. You have the same items on the next auction which I am currently bidding and losing on.

The person in charge if the depot just said someone else got our won order by mistake and gave me a refund

Reason I chose this business:

To have the opportunity to purchase items at a price I can afford

Service
Thumbnail of user leap96
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

I love auctions and this is so easy from the comforts of my home.

Reason I chose this business:

The auctions that I enjoy are listed on hibid.
Hornick Auctions.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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