• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user oxanaj2
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

This is great site/platform which provides access to multiple online auctions which are reliable and where you can find pretty much anything under the sun.
I am still new to HiBid, but appreciate the ease of search and navigating.

Reason I chose this business:

Because it gives access to multiple auctions.

Thumbnail of user collinh90
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Late at night, I stayed up to bid on a few wrist watches. As I normally do, I registered 5 min prior to my watched items ending. I registered, received an email that I was registered, then placed a bid on the first watch. It went pending. Within a few minutes, my winning bid was rejected. I contacted the auctioneer and he stated "you didn't bother to register in time". Minutes later I bid and won two other watches. The auctioneer didn't respond to my next message and hasn't yet sent an invoice because "HiBid had problems and he needs to confirm things…" I won the watches at very good prices. I wish to purchase them.

Reason I chose this business:

I like the large inventory and variety, and especially the watch items function. This allows me to engage when items I want are ending.

Thumbnail of user shanem656
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

It was very easy to bid on items I was interested in. The bids were updated quickly and accurately.

Thumbnail of user garym1820
2 reviews
0 helpful votes
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July 7th, 2024
Verified purchase

Quick and easy once signed up and know what to expect. Bidding is easy.

Reason I chose this business:

Have a number of good local auctions.

Thumbnail of user ic58
1 review
1 helpful vote
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May 30th, 2024
Verified purchase

Despite my slow internet HiBiD is the least responsive platform of any I have used
I missed increasing a bid because of a delay in "Pending" I purchase frequently through online auction sales without issue but one auction house gave me a neg review after I disputed a double charge for shipping after a request for both small items to be shipped together in one box I have no recourse to give them an equally poor review but it affects any bidding I do through HiBid

Reason I chose this business:

I did not...but HiBid is the only option available through some auction houses

Thumbnail of user laurelh147
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Didn't receive half of items shipped. Need to get a refund.items below what not delivered. I didn't even complain about some items broken in transit. I was just looking forward to items not received

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user russs291
1 review
2 helpful votes
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May 7th, 2024
Verified purchase

Winning bids in auctions, some sellers do not have complete information of my credit card that was given to hibid when i registered with you, like # on back of my card, i;m used to using paypal when bidding with unknown sellers,, i works very well for me

Also i purchased a few coins, very disappointed with the grading service. All the coins were cleaned,, this is a big let down for a coin collector,and one new to your hibid service

Reason I chose this business:

Trying something new

Thumbnail of user cynh12
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Five auctions have been easy and fun and economical for me.!

The online live contact person was very kind and understanding and patient and helpful!

Reason I chose this business:

Local Auctions easy to pick up. I did a trial bid and all went smoothly and professionally, so continued to a few more

Service
Thumbnail of user mearns.will
1 review
0 helpful votes
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May 23rd, 2024

Avoid auctioneers like *******612 ONTARIO INC as they are dishonest and do not ship your items out but will charge you for shipping and the items. Hibids unfortunately will do nothing to help you as they are just an intermediary. So if you don't really care whether or not you recieved your budded items I would just go find more reliable auction sites

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicko564
1 review
1 helpful vote
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May 28th, 2024
Verified purchase

I was a little lost but the employees helped me get my auction item and even put it in the truck all with a smile and treated me like I was a valued customer.

Reason I chose this business:

Only one know.

Thumbnail of user lorneh21
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Everything went very smoothly and the site worked very well and no issues with the auction company

Reason I chose this business:

Ease of use as i cant get to the auction myself

Thumbnail of user angelaf1658
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

Website crashed a couple times and would not load right when an item we were bidding on was coming due to sell. Also, wish in all modes there was a show all. Pain to have to scroll and when u loose your place by going in to look at an item. Should go back to where u were in catalogue option

Thumbnail of user gd356
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Overall I have had a great experience on HiBid. But... Recently I have found 1 auction to be engaging in some questionable tactics.

AJCA is engaging in very questionable auction tactics. I have attempted to bid on emerald cut diamond earrings at least 5 times. Each and every time the bid will suddenly jump 300-500 dollars and ALWAYS ends up at $620 as the next high bid. There is only 5-8 people bidding. Please look it up!

If this were a one time event I wouldn't think anything of it, but a pattern has clearly been established. This is happening over and over again like clockwork. I have reached out to AJCA, with zero response, hoping they would explain the sudden jump.

I have strongly considered going elsewhere. I hope HiBid does something.

Reason I chose this business:

Friends told me about it and I found some great items.

Service
Thumbnail of user royk339
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

First my fault for not taking a screen shot! But I'm thinking a couple items I bid on did not say X2 as far as the price on multiple items? When I look back it doesn't show any items as X2, or what ever the quantity of the lot is! Second I never got an invoice from HiBid as was stated in my email? Yes I checked my spam
Thanks, easy way to bid!

Reason I chose this business:

It chose me?

Thumbnail of user leslief651
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

It makes you pay with a credit card. Also when you use the search feature, it searches more auctions than the one your interested in. I don't want shipped items

Reason I chose this business:

Available auctions

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Leslie,

We appreciate your feedback. While we require credit card payments for security reasons, we understand that this may not be convenient for everyone. Regarding the search feature, we apologize for any confusion it may have caused. We'll take your feedback into consideration for future improvements. If you prefer not to receive shipped items, be sure to check the auction's shipping policies before bidding. Thank you for bringing these concerns to our attention.

Best regards,
The HiBid Team

Thumbnail of user timothyp1151
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

I bid on an item and "won". Went to pick up the item at the auction house and was told they were not going to release it because there was a reserve. No where in the auctioneer's literature was there any statement that there was a reserve. I called the auctioneer, he happens to be in my same home tow. He said they did not list it as an "absolute" auction. I bid $65. Apparently the reserve was $100. I refused to pay that. If an item on your auctions has a reserve it should be listed as such or at least listed as "reserve not met".

Reason I chose this business:

I but a lot of items on HiBid.

Thumbnail of user jerrys1675
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was good until I realized that I didn't get the keys or manuals and had to return. Luckily I was only a mile or so away and not home in Kearney.

Thumbnail of user francist185
1 review
1 helpful vote
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July 2nd, 2024
Verified purchase

Website is easy to use and understand, can get good deals on products

Thumbnail of user carolynk823
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Very good customer service and help getting set up for bidding

Reason I chose this business:

Liked the item I purchased

Thumbnail of user le207
1 review
1 helpful vote
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April 27th, 2024
Verified purchase

I suspect a LOT of shill bidding…my own suspicion, based on my own experiences. Not cool.
Website doesn't allow me to make address changes because the email on it, that I've used for years, isn't "valid". It is.
My watch list recently disappeared. After years of using, it's gone.? And there's been no reply from CS to help. It's frustrating, to say the least.

I haven’t been contacted

Reason I chose this business:

The convenience of it is wonderful….if it worked well/legitimately.

Service
Thumbnail of user douglasl864
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

Good platform for bidding and precise countdown showing how much time you have to bid on the item your bidding on. No snip bidding at the end because it extended the auction by 2 minutes which I do prefer. It was my first time bidding on Hi-Bid,, good experience, good platform all in all very satisfied.

Reason I chose this business:

I've been on Hi-Bid for several years, but never bid on any auctions until this past Sunday 4-21-24. Was all in all a good experience.

Thumbnail of user joew1634
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Well I won an action no email at the end. Nothing I can't even find the action to call the place.

Reason I chose this business:

It actually use to be easy to use but the new update that’s terrible makes it a lot harder to find and bid on lots.

Thumbnail of user jonathanb1863
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Absolutely easy to bid, no arguing over a bid, no l9ng days at auction, items actually reach a broader group

Reason I chose this business:

My auctioneer

Thumbnail of user jonathang906
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

I do not like that when i am bidding on a block it increases the time on all of of them

Reason I chose this business:

Choice of the auction

Thumbnail of user eldonr27
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

I bid with other sites that use HiBid with out much problems, but the site for Adams sucks. Why is it on this site only that when I sign on it shows all my other Want Lists? It makes it harder and confusing to use and also doesn't appear to allow me to go and look at previous auction detail. Adams Auctions is the only site that brings up these problems.

Reason I chose this business:

It has the most local auctions in my area

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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