• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user nealb193
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

HiBid's easy to use format makes participating in online auctions both fun and easy. Once you have registered and have a payment source on file, biding on items whether a week in advance or in the last minute is a simplistic process. You can browse nearby auctions or consider taking a leisurely drive to retrieve won lots, as they give the option of searching by both zip code and mileage. HiBid is actually easier than using Ebay and PayPal, as you only have to log into one program to participate. Notifications about you item's status are promptly sent when outbid and contacting the seller with questions is an added option I've had success with previously. Summaries of your purchase and pick-up location are promptly sent upon closure of the auction.

Reason I chose this business:

Hibid was the tool/resource that an online auction I was following used a couple of years ago. Since then I've learned how many other companies use them and look at items all over the place.

Thumbnail of user brendak1403
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

During last few minutes of bidding I was unable to bid for no apparent reason. Lost the item

Reason I chose this business:

Past experience

Thumbnail of user sarahi852
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The mower stated it worked last season. Then when picking it up it doesn't run and "needs work". There was no battery in it. Putting a battery doesn't fix it. There are broken and burnt wires. Clearly a misleading description. Always a risk, but accurate descriptions are important

Reason I chose this business:

Find good deals

Thumbnail of user mahmouds88
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Price was not accurate, all of the sudden bid jump from 68 to 70

Thumbnail of user shelleyg236
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

I didn't get everything I won! I was very disappointed that I hadn't received everything. I will not be bidding again.

Thumbnail of user kevind2507
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

I recently bid on an auction and was the high bidder on a $2 bill when the auction "ended." I was surprised to see the auction "re-opened" at least two more times giving plenty of others an opportunity to steal the bill out from under me…which they did. If the end of an auction is not the end of an auction, can you depend on its integrity? Seems not.

Thumbnail of user michaelr7172
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Auction went well. Good communication. Was very helpful to my questions.

Customer service was great.

Reason I chose this business:

Had the item I wanted

Service
Thumbnail of user thaddeusm48
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Where is my invoice? It's not easy to find, are there outbid notifications?

Reason I chose this business:

Friend referral

Thumbnail of user dennisc1447
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Bidding on and item and following it. When bidding was done (I was high bid) was told that " I MAY HAVE WON". Either I did or I didn't. Please clarify.

Thumbnail of user eduardoa269
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Sencillo y facil de pujar en los articulos y estan asegurados que es muy importante, una vez sufri un fraude grande en otra casa de subastas.

Reason I chose this business:

Por que cuentan con seguro contra pagos!

Thumbnail of user sarahg2186
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Son when I have many items from one auction I found it won't let me see the current price and have to go to the page. I really want to stay where I can see all my items. You see, items with soft close and thr timer resets then forced to having to navigate multiple item pages to keep bidding. I would rather go to my bidding page and do it there until the close and not go live into the items page.

Reason I chose this business:

Bought lots of items and have pretty much been successful.

Thumbnail of user jasonp2182
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

For some reason item 911 got rescheduled and I missed bidding.

Thumbnail of user karenk3461
1 review
1 helpful vote
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April 29th, 2024
Verified purchase

I would suggest in order to get better prices for the items shown, auctioneer should take pictures with the measurements of that item or the size.
If not, at least put it in the description of item.
I would have bid on more items if I knew the dimensions of it or the size of clothes, jackets, shoes.
We have no way of knowing from the pictures.
Think about it!

Reason I chose this business:

Great items.

Thumbnail of user dianeh2276
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I was trying to bid on items in the last 5 min. Apparently others do this also. However it would not let me bid on some of the items. Can I put in an auto bid until it reaches a certain amount?

Reason I chose this business:

I don't have to leave the house!

Thumbnail of user patriciag2896
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

I like how you showed what the cost would be with buyer premium under the bid number. It was fun and exciting

Reason I chose this business:

A friend introduced me to it

Thumbnail of user nicks1746
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

I have enjoyed almost all my dealings through HiBid, which is a smooth and easy to use system all the way from first view through bidding, payment and detailed invoices for filing.
The only very occasional problem comes from the few individual auction companies that aggressively overcharge for packing, transporting and/shipping.

Reason I chose this business:

I like the HiBid layout and overall system much better than any of the competing ones.

Thumbnail of user randyb1292
2 reviews
3 helpful votes
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May 8th, 2024
Verified purchase

I assume u guys didn't realize lights in clock didn't work and how could u when cord was cut off,
My fault for not asking, paid premium price, lesson learned.
Thanks
Randy

Reason I chose this business:

Estate sales. Com

Thumbnail of user michaelf5356
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Easy to register, easy to bid, easy to pay. I had no issues with anything.

Reason I chose this business:

Convenience in finding local auctions.

Thumbnail of user bobl1099
1 review
1 helpful vote
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April 19th, 2024
Verified purchase

I can understand the "soft close" benefits for an auction, but please educate the other bidders! Lots of bidders are acting like this is eBay and placing bids at the last few seconds running an auction up an extra 5+ minutes without realizing what is happening. The warning about soft closes needs to be in large bold text explaining to the users what happens.

Reason I chose this business:

Bargains can be found.

Thumbnail of user sharonc2902
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

There were some hiccoughs when looking at specific items then going back to the main stream it would kick me out & I'd have to start over & scroll through too many pages. Not 100% user friendly.

Reason I chose this business:

Only option for the specific venue

Thumbnail of user davidv2348
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Purchased 2 items without issue. Attempted to participate in a lot today and bids weren't accepted. Only notice was that my bids were "pending approval by the auctioneer" even though I had an email confirming registration (for reference the item was a set of Kia Sportage EX car mats). Approval was never received nor a reason provided.

No customer service response was received.

Reason I chose this business:

Items available.

Service
Thumbnail of user jeremyb1177
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Most lots i was able to bid fine. There were a couple lots that i was not able to raise my bid on and the lot closed and i was unable to raise my bid, so i missed out on those lots. I clicked to raise my bid but the system did not respond. Also i don't like that some lots close below the screen i'm bidding on and i miss increasing my bids on those lots as well.

Reason I chose this business:

That was the platform the auction company was using

Thumbnail of user jeffp1621
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

The newest design for the website needs to be changed / updated by a good web designer. There are too many flaws / quirks that happen while on the website or during bids. My friends complain about bidding from their iPhones too.

Reason I chose this business:

Convenient place to stay organised with multiple auctions.

Thumbnail of user page9883
1 review
3 helpful votes
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May 12th, 2024

Salt lake branch are thieves I had stopped a payment due to was bid by mistake they sold the chair and now they will not refund me my money it was 679.00 and they said they would only refund half they won't give me the chair or my money back BEWARE THEY ARE THIEVES ALSO GOING TO BETTER BUSINESS BUREAU

Products used:
None they stole it from me

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephh2527
2 reviews
0 helpful votes
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April 25th, 2024
Verified purchase

I use HiBid all the tie to search online auctions within 50 miles of home. It makes it so much easier to scan several auctioneers' for bargains and treasure without having to go to each auctioneer's site I like knowing within minutes of an auction ending if I've won items or not. And I can do all of this from the comfort of home, although I'm sure it will work on one of those "magic phones" if you have one. I prefer my 'puter with its larger screen.

Reason I chose this business:

HiBid gathers info on many local auctions, making my searches for bargains much easier. The format allows for photos, and info on items up for bid, and provides the locations and terms of each auction. I can also easily check back to see if I have been out bid

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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