• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,061
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user boompas
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Just as the auction bidding was about to close, they changed the date from Friday evening to Sunday evening.The auction company instructions stated not to bid if could not pick your items on Saturday. They then changed the pickup date to Monday. Why have an ending date if you cannot stick to it? I don't think was HiBid's problem. If you publish a date, you should stick with it.

Reason I chose this business:

I have used HiBid's on numerous auctions. This was a first for me,

Thumbnail of user rons1730
1 review
1 helpful vote
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May 16th, 2024
Verified purchase

Professional staff. Answer questions in reasonable time, and are supportive of the Buyer. Terms are reasonable.

Reason I chose this business:

An Auction House in NV

Thumbnail of user kevinh3016
1 review
0 helpful votes
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April 12th, 2024

As you can see in the picture attached site says you are bidding on 10 items, They are very misleading with this the trees i paid my bid price per tree but the culivator teeth right beside it were for the lot as expected. I usually have a great experiance with HIBID but this auction was terrible and cost me $5000.00 more than what I thought i was bidding because of the way it is listed. Pickup was snet out that all big equipment was to be picked up the saturday and sunday and all smaller items were to be picked up Monday in time slots. It was a sh&t show all big items were still there owner was driving the telehandler around and yelling like a crazy man. Not at all a good experience was there for over 2 hours parked on the side of the road. Really not happy that I bid $100 for a lot of 10 trees and got charged $1000 really not happy with this auction and not sure I will ever use it again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dalej302
1 review
4 helpful votes
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May 16th, 2024
Verified purchase

I liked the process, the website is user friendly.
I will definitely be looking at more online auctions.

It was my first time so I asked how to pay.
It all worked out and they gave a response in good time.

Reason I chose this business:

I went to a local auction and they named a website to look at for their upcoming auctions.
I found this one while scrolling through.

Service
Thumbnail of user cathyd604
1 review
1 helpful vote
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March 28th, 2024
Verified purchase

First time bidder, I did not know what to expect. I bid on things before I was aware there was a description listed. Then I prayed that someone would bid higher. I was fun and exciting and I spent the evening watching as the bids closed. I got 4 item that I particularly wanted. Felt like such a win.

Reason I chose this business:

It showed up in my email. I dont know how but I enjoyed it.

Thumbnail of user davidb11775
1 review
1 helpful vote
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April 2nd, 2024

It is fun to follow and bid once in awhile but you need to be careful and choosey. The photography is normally horrible and you have to love the descriptions like; "Nicely Circulated" or "Nearly Uncirculated". You are taking a gamble each time you bid on what the coin or coins actually are like but their shipping service is on point. You will get what you win but it may have a scratch or flaw you did not notice and that is part our fault and the lousy photos are the other part. The photo attached I did not win but threw a bid anyway. It is not a good pic to judge the coins' grade, condition or color. The second, the '84 half dime is much, much better. Did not win that either. I am away from home at a Baltimore Whitman Expo and cannot provide any proof of purchase as they would be at home.

Tip for consumers:
nope

Products used:
coins

Service
Value
Shipping
Quality
Thumbnail of user stevenp2189
1 review
1 helpful vote
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June 4th, 2024
Verified purchase

Most wait until the end to create a bidding war. It gets exciting.

Reason I chose this business:

It was the option available but now I follow several auction locations.

Thumbnail of user pats1050
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

I won a 14k necklace from Vail International Inc. and they charged me sales tax. I have made repeated attempted to get them to refund that. I am tax-exempt and sent them my ST3 showing that I am a reseller. So far they have ignored my request.

Reason I chose this business:

Because I used to sell on Hibid.

Thumbnail of user gary.xld
1 review
8 helpful votes
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March 25th, 2024

I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryans2291
1 review
2 helpful votes
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May 15th, 2024
Verified purchase

I love HiBid. I've been using it for quite some time and I always find what I'm looking for at a deal

Reason I chose this business:

Platform is amazing, convenience is perfect, and it’s a lot of fun.

Thumbnail of user edm1063
2 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

We bought a TRX workout strap. In the picture it looked like a lot of 3. In the description it said TRX Straps. No where did it say it was only one. In the picture it should have been just one TRX. The picture showed more than one.

Thumbnail of user danl1256
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

The auction was scheduled to end 7pm April 2nd. I got an email that day announcing it was being postponed until April 9th because of an approaching storm. I had been bidding on items with the expectation of the auction ending as stated in each description. When I contacted them to get an explanation I was told some bidders may lose power due to the storm and wouldn't be able to bid. Problem with that excuse is the storm wasn't set to start until the 4th of April. I saw other auctions that were scheduled to end on the 2nd that simply delayed the pickup times if weather was a problem! That postponement seemed unfair to people that were already bidding. I have a different theory as to why it was postponed.It's possible I may have paid less for things I won and won things I dropped out of because of the delay of a week.

Reason I chose this business:

Saw things I liked

Thumbnail of user anthonyt1531
1 review
2 helpful votes
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May 15th, 2024
Verified purchase

I received a unpaid invoice regarding the purchase advising me to contact them if I required shipping. I have not received a response from them.

Reason I chose this business:

They are here in Wisconsin and I've never had a problem buying from them.

Thumbnail of user annn618
1 review
1 helpful vote
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April 5th, 2024
Verified purchase

During the auction, the screen scrolled and reloaded, making it difficult to monitor the auction and bid on appropriate items. After items completed, I was surprised to see the comment "MAY HAVE WON". That was a bit indecisive. I was unable to pay for my items the next day because of technical difficulties.

Reason I chose this business:

It was the service used by the auctioneer.

Thumbnail of user cindyh1498
1 review
3 helpful votes
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May 15th, 2024
Verified purchase

An online auction is so convenient instead of traveling to an auction. The website is easy to use which is great for older people.

Reason I chose this business:

For convenience and shopping for antiques at home. Very courteous people when it’s time for pickup

Thumbnail of user cherylj926
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Easy to manage. I can put my high bid in and go about my job etc.

Reason I chose this business:

Heard about it from YouTube thenurse flipper

Thumbnail of user jenniferl3685
1 review
4 helpful votes
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May 15th, 2024
Verified purchase

Very nice experience. Marchandise was as in super condition. Pictures matches reality. Cant wait to win ( or buy) again!

Reason I chose this business:

Ad on facebook

Thumbnail of user hollyhotredh
1 review
2 helpful votes
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March 18th, 2024

This particular auction is obviously unprofessional. Placed a bid and won, paid for on 2/21, got no confirmation, no tracking number, etc. Damn right I disputed it and then they have some unintelligent customer service agent call me to confront me as to why I disputed the charge. I had no tracking number and no merchandise 2 weeks after I submitted payment. She wants to know why I didn't contact them, it's not up to me to have to chase down merchandise I paid for in good faith. They got their money right away but they are poor communicators. Use the money I paid and take a class or get some. How awful the won't let me bid anymore...lol

Tip for consumers:
Hire people who actually understand customer service, it will serve you well.

Service
Value
Shipping
Quality
Thumbnail of user williamr3720
1 review
1 helpful vote
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April 27th, 2024
Verified purchase

For bidders review the lots before hand and determine what lot you are going to bid on and determine the amount your willing to bid andbid on line because it moves quickly

Reason I chose this business:

Auction items that I collect

Thumbnail of user paulf2080
1 review
2 helpful votes
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April 21st, 2024
Verified purchase

I said I had nothing but a good experience why you have to do this crazy stuff this is the only part about it it's not good you asked me the same question in a different form twice in a row

Thumbnail of user christopherl1841
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I like iot and will probably use it again.only thing is i cant figure out how to pay for my items i won in the northumberland pa auction

Reason I chose this business:

Heard of it throw a frind.

Thumbnail of user thomash3571
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

I recently participated in an HiBid online auction. I had viewed items well in advance, and had written down the lot numbers for items that I was interested in. For that reason, I waited too until to close to the start of the auction to get logged in. Since it had been some time since I had bid on things through HiBid, I had forgotten my password and had to scramble to get a link to set up a new one. When I had finally gotten logged in, I was having difficulty getting a payment method inputted using my smartphone and had to log out on it and log in on my laptop. Having gotten that straightened out, I was then able to switch back over to my phone. The point is, had one of the items that I wanted to bid on been one of the first lots to close I would have missed out. I will try to avoid that mistake in the future. HiBid's offer an engaging way to participate in live online auctions and I look forward to my next experience. Thanks.

I called the morning following the auction because I couldn’t remember how payment was transacted. The gentleman I spoke with answered my questions about payment, as well as for getting the items that I won shipped. Thanks, again.

Reason I chose this business:

I saw HiBid auctions on a social media site, and that was my initial exposure to the site.

Service
Thumbnail of user denisej853
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Won my auction cant find an invoice called auctioner no answer & no way to get ahold of a live person on hibid. Format for bidding is very easy. Trying to navigate the site for invoice or anything else is difficult

Cant reach a live person

Reason I chose this business:

To buy something

Service
Thumbnail of user terryn523
1 review
1 helpful vote
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March 30th, 2024
Verified purchase

The sorting by option and poor search option is frustrating. Also, trying to pay is enough to make me never return. I can't pay like other sites, nope I have to wait for an invoice via e-mail from the seller, then use their preferred way to pay and ship. Why can't I pay via the webpage? Maddening!

I do like the variety of items though.

Reason I chose this business:

Found it via the Adrian Peterson auction, upset it was cancelled but liked the site so stayed around.

Thumbnail of user janetd1584
1 review
5 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

I love the items you offered as they are of high quality and I'm thrilled with the ones I won. Bidding is fairly easy and the email notices help me keep on top of my items. Unfortunately your website is very difficult to navigate and, to find the auction I was involved was extremely hard. I found I just went from the email you sent me. Please update your web site to be more user friendly otherwise I will avoid bidding with you.

Reason I chose this business:

I was sent an emailed a notice of the auction

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Janet. We're delighted to hear that you're pleased with the quality of the items you won and that bidding was straightforward for you. Happy bidding!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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