• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,060
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user bruced697
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Easy to use and gives confidence to use again. I like the fact that I can trust this system to place bids fairly.

Reason I chose this business:

Past experience proved I can trust the system every time.

Thumbnail of user henryb677
2 reviews
1 helpful vote
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May 16th, 2024
Verified purchase

I put in my bid, won, made appointment to pick up and I was done.

Reason I chose this business:

Lucky to find Hibid, knew nothing about it.

Thumbnail of user donr1231
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

No issues, everything went as planned. There were no issues with my experience. Hope to visit again, soon.

Thumbnail of user johnv2552
1 review
1 helpful vote
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May 15th, 2024
Verified purchase

Went great but got timed out or something and had to jump back in to bid. Made it just in time.

Thumbnail of user richardw4282
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Thumbnail of user steven1049
1 review
2 helpful votes
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May 18th, 2024
Verified purchase

It was easy would use this site again for purchase

Thumbnail of user williamk2835
1 review
1 helpful vote
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May 19th, 2024
Verified purchase

Bidding was quite brisk towards the end but enjoyable.

Reason I chose this business:

Dumb Luck, was looking for a site in my home state and came upon HiBid.

Thumbnail of user bobb1457
2 reviews
3 helpful votes
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March 4th, 2024
Verified purchase

Hibid offers a very professional online auction. The "soft close " feature allows for bidding in the last minute to "reset" the auction countdown clock to one minute. This allows other bidders to bid again for a desired lot.

Reason I chose this business:

The preview look at lots scheduled for auction is helpful. Previous auctions with them and their email notifications of auction events creates added value to what they offer.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Bob, thank you for the fantastic review! We're thrilled you enjoy our professional online auctions and appreciate features like the "soft close." We're glad our preview feature and email notifications add value to your experience. Thanks for choosing HiBid!

Thumbnail of user robertg5680
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Good experience. Auctioneer very helpful.
Things went very smoothly.

Thumbnail of user buddyg26
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Bid and won 3 separate lots of vinyl albums. The first lot was described as Rolling Stones albums, with pictures of 3 separate albums (Let it Bleed, Aftermath, & Big Hits). When I opened the albums, "Aftermath" had a random greatest hits disc in the jacket. Not what I bid on. Live and learn.

Reason I chose this business:

Heard about the auction and decided to sign up

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Buddy, we've reached out privately to assist you with this. Thank you for reaching out.

Thumbnail of user jimg1922
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Looking for a auction site this is it. Many different types of auctions, something for everyone. Site is easy to use

Reason I chose this business:

The auction that I wanted to bid on used HIBid so had to use it. Worked great

Thumbnail of user pamp725
1 review
2 helpful votes
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May 16th, 2024
Verified purchase

I really like looking at all the different things I find things I need or that my family need.

Reason I chose this business:

My niece is one that got me started on this site.

Thumbnail of user tracyy163
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Kind of funny how I bid on 13 items and they all sold for my max bid, I thought it was suppose to be proxy bidding. All items jumped to my max price shortly before the auction ended. I don't know if I will ever trust this auction company again. Very SAD. I didn't even want to leave a 1 star rating, but had to or I couldn't submit my review.

Reason I chose this business:

Local auction

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Tracy, we've reached out privately to assist you with this. Thank you for reaching out.

Thumbnail of user thebeardinablackshirt
1 review
0 helpful votes
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March 31st, 2024

I have been buying a lot of items from auction. Specifically Treasury Auctions in Salt Lake City,UT. Not anymore! Most of the items I have been getting as of late has been broken damaged or used. I make sure to read all descriptions to make sure it's not listed as used or damaged. Somehow I still get damaged and used items. When I bring it up to them they give me hard time about getting a refund. They are extremely rude and make me feel like I'm trying to rip them off. It's completely the other way
A round. The last time my card didn't go through so I payed with cash upon arrival. I only got one item description said new/open box. It was damaged and used. When I asked a young lady about getting a refund she said she would issue a credit towards my next auction. I just wanted my cash back that I just handed to them. She at first said I'll do it this time. Then she said she couldn't then she said I can give you 15% back. Then she changed it 50%. Why do the amounts keep changing? I didn't want a credit I just wanted my money back. The last time I got a credit. It didn't show up on my next auction. When I came to pick up I told them about the credit and showed them the paperwork. They said the guy that issued you the credit no longer works here so we can't honor that. How is that my problem! They are crooks think twice about buying from this auction house. Please check your items before you leave. They are out to take advantage of you!

Service
Value
Returns
Quality
Thumbnail of user albertv265
1 review
5 helpful votes
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January 30th, 2024

Been waiting over 2 months for an item I "won" and was charged. Messaged the vendor through the information that is available on here and just recently received a response with no expectation on when I will receive my item. Refund apparently isn't an option. Haven't received or heard anything from them ever since.

Tip for consumers:
Better structure and regulations for these vendors that charge you and don’t fulfill their part of the deal.

Products used:
None. Never received my purchased item.

Thumbnail of user davidd5860
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Love it, you can look for almost anything you think of and it's easy to find, bid, & win that item you've wanted for years.
If I had to pick something I wasn't happy about it would be I haven't found how to delete searches I've made. Everything I've ever looked for is saved even if it's a repeat search I type in again.

Reason I chose this business:

Found it by accident tried it once and was hooked.

Thumbnail of user mikew2736
1 review
3 helpful votes
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May 15th, 2024
Verified purchase

Soft close bidding takes a lot of time when you're trying to bid on multiple items

Thumbnail of user robine503
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Definitely fun trying to bid on items. I just wasn't aware of all the extra charges, 25% buyers fee, taxes, insurance shipping, etc..

Reason I chose this business:

I had someone tell me about it, how I can sell my items and buy other items.

Thumbnail of user jackm1869
1 review
2 helpful votes
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May 15th, 2024
Verified purchase

Simple and easy to use. Easy to find items, Fast search.

Reason I chose this business:

Best Auction site around.

Thumbnail of user chrish3943
1 review
1 helpful vote
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May 13th, 2024
Verified purchase
Reason I chose this business:

Local auction

Thumbnail of user garym2910
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Difficult to navigate the auction once items start closing.

Reason I chose this business:

That's who the auction house uses.

Thumbnail of user scammedm4
1 review
1 helpful vote
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March 15th, 2024

I won a bid on flooring which was described as new, open box, retails $129.99/box X80. Actually was 80 sq ft!
Fortunately, money was returned, but my plans were ruined!

Products used:
None

Service
Value
Returns
Thumbnail of user tamarah432
1 review
2 helpful votes
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March 1st, 2024
Verified purchase

I've been watching the different auctions on HiBid for awhile and I've managed to score some really good deals on things that I collect. I like the HiBid auctions because they are so laid back and there's no confusion as to what is going on in any of the auctions!

Reason I chose this business:

Mainly for access to local auctions and for the really good deals that I’ve been able to find!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Tamara, for your fantastic review! We're thrilled to hear that you've been able to find great deals on items you collect through our laid-back auctions on HiBid. Providing a clear and confusion-free auction experience is our goal, and we're glad to know we've hit the mark for you. Happy bidding!

Thumbnail of user anthonyd2433
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

I bid on albums and a puzzle and condition of all are terrible nothing in the description said albums in terrible condition and puzzle missing pieces.maybe let people know what there bidding on.

Reason I chose this business:

I’m a collector and like a variety of goods

Thumbnail of user randallr407
1 review
2 helpful votes
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February 25th, 2024
Verified purchase

Online auctions have changed the game for bidding at all types of auctions. Nothing better than bidding from the comfort of your recliner at home. I have used other formats and nobody comes close to HiBid, they are the easiest online bidding format around!

Reason I chose this business:

Tried others, they are the easiest to use!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Randall! We're thrilled to hear that you've had such a positive experience with our online bidding platform. We strive to provide the easiest and most convenient auction experience possible, and we're glad to hear we've succeeded in your case. Happy bidding from the comfort of your recliner!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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