• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,058
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user armandog199
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

COMPRAMOS UN VEHICULO, EL INVOICE NUM.N*******, PERO NO COINCIDE EL NOMBRE DE COMPRADOR ARMANDO GONZALEZ CON EL NOMBRE DEL INVOICE OLGA SANTANA

Estoy en espra de mi resolución

Reason I chose this business:

Proporcionan buenos articulos a precio justo

Service
Thumbnail of user jeffreyr1418
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I won with my bid and received no product...got a story that the landlord refused to shut the gas to the Boston Market because it would interpret the tenants gas service...therefore we can't disconnect your stove... all business are on their own gas lines with their own gas meter... so the story is suspect...

Thumbnail of user jeffo804
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

A few simple items I got raised on in the last 10 minutes and could not get my bids to work. I don't know if the problem was on your end or my tablet. Rural internet could a!ways be blamed but it just seemed like the other items closing in the background updates were taking priority ahead of me being able to respond to bid on items winding down in there last minutes.

You're doing it now.

Reason I chose this business:

Payment is easy, too easy, high dollar items need a dollar cap instead of flat 15%.

Service
Thumbnail of user deanw374
1 review
6 helpful votes
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January 21st, 2024
Verified purchase

First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun.

Reason I chose this business:

Referred by a friend

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for sharing your positive experience, Dean! We're delighted to hear that your first bidding experience was enjoyable and hassle-free. If you ever have more items on your wishlist, we look forward to having you join our auctions again. Happy bidding!

Thumbnail of user gr248
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

I've bid on auctions in the past, although it's been a year or so. This time the live bidding was new to me. When I clicked over to the live bidding, the item boxes would jump around, so it was hard to keep track of the items I was bidding on. I would try and click on and item to increase my bid, but it won't e and id be on a different item. It was a real pain in the butt It the last the times would change but the items position stayed the same.

Reason I chose this business:

Local auction house uses it

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

G.R., we've reached out privately to assist you with this. Thank you for your feedback.

Thumbnail of user janetr1701
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Couldn't bid on a cutting board. Computer froz. I tried clicking g fir 2 minutes before I lost the bid

Reason I chose this business:

Just like to look

Thumbnail of user mitchellg215
1 review
6 helpful votes
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February 1st, 2024

I was just in a live auction placed my bid waited to see if anyone else would outbid me the timer hits 0 and closes then they claim ive lost the bid even though i have the highest bid and a working payment method setup with them scummy experience also the other item i supposedly won on they are now claiming i MIGHT have one not actual conformation saying i won even though once again i was the highest bidder on close the site now displaying out bid even though the last bid was placed by me at 32.50

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Mitchell, we've contacted you via private message to address these concerns, we look forward to assisting you with this matter. Thanks, The HiBid Team.

Thumbnail of user crystall661
1 review
1 helpful vote
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January 31st, 2024
Verified purchase

HiBid is easy to use and I like the feature at the top when you're bidding that shows what your bids are at and what the total would be if you won at your max bids. I have been able to win some pieces to help clean and organize my home and business at a much cheaper price than purchasing new which helps keep everything under budget.

Reason I chose this business:

I found HiBid online looking for local auctions for tools and discovered a lot of other things I needed.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Crystal, for your glowing review! We're thrilled to hear that you find HiBid easy to use and that our bidding feature has been helpful for your auction experience. We're here to help you find great deals and streamline your cleaning and organizing efforts. If you ever need assistance or have any questions, feel free to reach out. Happy bidding, and here's to continued success in your auctions!

Thumbnail of user dinaf73
1 review
2 helpful votes
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May 8th, 2024
Verified purchase

Very enjoyable and can do this from the comfort of home.

Reason I chose this business:

The Auction House that was having the auction that I was interested in uses HiBid.

Thumbnail of user gabrielt315
1 review
2 helpful votes
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May 9th, 2024
Verified purchase

Bidding in real time on the day of worked efficiently.

Query on how to deliver my successful bids to my address. All paid for.

Reason I chose this business:

Product offerings caught my interest

Thumbnail of user conniem447
3 reviews
1 helpful vote
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April 10th, 2024
Verified purchase

HiBid is always easy to use and you know exactly where you stand in the bidding process at all times.

Reason I chose this business:

HiBid us used by all the online auction sites I use.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Connie, for your fantastic feedback! We're thrilled to hear that you find HiBid easy to use and that it provides clarity throughout the bidding process. We look forward to providing you with more great experiences in the future - happy bidding!

Thumbnail of user robertr5675
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

It was horrible. I had no clue how to do it. Horrible, Horrible.

Thumbnail of user noc136
1 review
0 helpful votes
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February 8th, 2024

Bakers Antiques a long time seller who rips off people left and right is just one of the many sellers they allow to steal from buyers and then if you complain then allows the dealer to flag the customer from bidding on other sellers. They hate the buyers on this site.

Products used:
Never came

Service
Value
Shipping
Returns
Quality
Thumbnail of user tiffanyf431
1 review
3 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

I recently downloaded the HiBid app to find local online auctions. This platform makes bidding and everything about the process easy and convenient.

Reason I chose this business:

Easiest and best online auction platform.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Tiffany, for sharing your experience! We're delighted to hear that you find HiBid to be a great auction app for mobile. Making bidding and the entire process easy and convenient is our top priority, and we're thrilled to know that we've met your expectations. We appreciate your support and look forward to continuing to provide you with excellent service on our platform! Happy Bidding

Thumbnail of user brianw2911
1 review
1 helpful vote
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April 10th, 2024
Verified purchase

Well informed all the time. Only time I didn't know what was going on is when I bid and it said pending.

Reason I chose this business:

Friend told me there was something on there I would be interested in.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Brian, for your fantastic feedback! We're thrilled to hear that your first experience with HiBid was easy and well-informed. We strive to keep our users updated throughout the bidding process. We appreciate your friend recommending us - happy bidding!

Thumbnail of user nevat12
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

It was fun bidding online and an pick up and payment was easy.

Reason I chose this business:

I have bid on stuff before on hibid.com

Thumbnail of user ericg1868
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

The website is so easy to navigate and extremely user friendly!

Thumbnail of user rogerp793
1 review
2 helpful votes
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March 5th, 2024
Verified purchase

Very easy to use and the website is easy to navigate. Picking up your parcel can sometimes take a little longer than expected but the savings are worth the wait.

Reason I chose this business:

Inflation erodes the purchasing power of my money so when I'm looking for something I always check out the auctions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for the glowing review, Roger! We're thrilled to hear that you find our platform easy to navigate and that the savings make the wait worthwhile. We appreciate your trust in us for smart shopping decisions, happy bidding!

Thumbnail of user harveyl121
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

Gravel parking lot at pick up point. I was glad is was not bad weather.

Thumbnail of user helenv752
1 review
1 helpful vote
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May 7th, 2024
Verified purchase

We needed a new lawn mower and was able to get one for half the store price.

Reason I chose this business:

I've used them before.

Thumbnail of user carrieb693
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Have bid on 3 auctions now. Getting the hang of it. Great experience.

Reason I chose this business:

Seen on internet

Thumbnail of user bradd534
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

I got 5 items 3 of them were not as described and one was completely broken I am not happy that I was given broken items it is not right

Reason I chose this business:

Thought it was good but it is less then crap

Thumbnail of user brendaj1375
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

I received an email when I was outbid, but did not receive one telling me I had won the item.

Reason I chose this business:

Worked for an auction

Thumbnail of user johnt4996
1 review
2 helpful votes
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January 9th, 2024
Verified purchase

For the Hibid side of things, everything was silky smooth and straightforward with no surprises. I'm not sure if you screen the auctions that use your service, but the three I've worked with have been excellent.

Reason I chose this business:

Ease of searching.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, John! We're thrilled to hear that your HiBid experience has been silky smooth and straightforward. We aim to provide a seamless platform for both buyers and sellers. If you have any more auctions in mind, we're here to help. Happy bidding!

Thumbnail of user brandonf558
1 review
1 helpful vote
  • Send Message
December 29th, 2023

Hibid protects and promotes frauds. I am speaking about Berger Coins and Collectibles. I spent a little over $1200.00 at an auction. Was supposed to be bank boxes and coins. Turns out it was far from it. After waiting almost two months and getting the police involved I finally received a package from Erik Matthews who owns Berger Coins and Collectibles and it was mostly junk. The bank boxes were little wooden boxes from Amazon. They had fake gems in them and some penny's. A couple other Coins also came. Max value probably $100.00 oh and this company is only 5 miles from my home. Buyer beware. Just Google the reviews about Berger Coins and Collectibles in Loveland Colorado. You'll see how much of a thief he is. Hibid does nothing to protect customers. In fact they continue to promote him. Beware.

Tip for consumers:
Erik Mathews the owner of Berger Coins and Collectibles is a fraud. He also takes your max bid and charges you that amount instead of the winning bid amount.

Products used:
Coins and fake gems.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Hey John, thank you for reaching out. We have contacted you via private message to obtain additional information to better assist you. We look forward to hearing from you. Thanks!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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