- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
3,078 reviews
After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!
In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.
Most auctions are ran well, too many buyers do not inspect the items they are buying, almost everything is used so condition is in the eye of the beholder. I have had very good luck buying and selling with Barnyard auctions in Ottawa, Kansas. But all the local auctioneers have been good, as long as you ask questions and inspect when needed. If an auctioneer refuses to return your call or don't have a inspection time I would be leery.
Products used:
lawnmower
Once set up, the bidding process is easy. Had to jump through some hoops at first, but glad they have security.
But, the selling experience can be very drawn out, as the credit card processing company sometimes does not do a good job of paying the Auction Houses on time.
Because my favorite Auction Houses use HiBid.
I called Superior Auctions a couple times about pickup location and address and did not get an answer but left a message. They did call me back.
It’s the only place I go to bid on-line. I have used it a few times with good success.
I'm new to this and HiBid makes it easy - the directions are clear and easy to follow with terms defined.
Just absolutely EXCELLENT. Jessica was very responsive and helpful and patient.
A friend's recommendation
Thank you, Shelley, for your wonderful feedback! We're thrilled to hear that you found HiBid easy to use, and we're glad to have provided clear directions and definitions. We appreciate your kind words about Jessica's assistance. Happy Bidding!
Login was less than comfortable. Typo's and misstatements left me feeling uncomfortable, like it was a scam site.
Once inside everything went beautifully. Bidding was effortless. Loved the choice of categories and the ability to view just my own items.
It’s the service my favorite auctioneer has chosen.
A+ transaction! Will buy from again and recommend to others. Thank you.
Great prices.
As always, I'm very happy with your service. I've been buying things on high bid for a minimum of eight years. I really appreciate y'all. Whenever I've had a problem I have contacted y'all directly and you straightened it out. No question by far. You are the best auction service around.
Thank you so much, Chris! We truly appreciate your loyalty and your kind words. It's fantastic to hear that you've had an excellent experience with us over the past eight years. We're here to provide the best service possible, and we're thrilled to have been able to assist you promptly whenever needed. If there's ever anything specific you enjoy about our platform or if you have suggestions for improvement, feel free to share. Your feedback is invaluable, and we're here to ensure your future experiences with HiBid continue to be top-notch. Happy bidding!
Auction cancelled 3 of my winning bids, because they did not feel an item went for enough? Very disappointed. And their exact reply to me, when I asked if they even felt bad about it, "Absolutely not. We do it every week." WOW. I know it's only one seller, but you have to watch out for the bad ones.
The auctions offer unique and interesting items, and bidding is a fun thing to do.
It works for me.
I have bid on this site and when I win my items are received. AIKEN VINTAGE AUCTIONS are not honest, nor do they like to respond. Paid 106 on a won item 12/13/2023, and I'm yet to receive my item. No one seems to be able to help me with this. I will say GARNET GAZELLE is a very good Auction. They are honest and items are shipped out quickly and no false advertising or anything… If AIKEN VINTAGE was as honest I would have nothing but good things to say.
Tip for consumers:
I feel like I was taken for my money. I paid for an item I never received and today makes 2 months. This is terrible and my money was taking from me.
Thank you, George, for sharing your feedback with us. We've reached out via private message to assist you with this.
I had a wonderful experience and knowledge of how auction take online
Some got no reply and some don’t make any. Sort of excuses or favour to make your request to be easier to make the delivery or pick up. scheduled pick-up or the delivery of item regarding customs duties and charges of handling/shipping cost is kind make it really hard to handle if the location of auction is out of reached
It’s selection of product and mixed content and wide range of goods from toys to antiques and many more to selection of hardwares machines and stuff for all ages
The HiBid site worked exactly as I expected. I made my max offer, received updates if I was outbid and refreshed every minutes.
That's the platform that the auctioneer used.
Thank you for your positive feedback, John! We're glad to hear that HiBid met your expectations and provided a smooth bidding experience. We strive to make the bidding process as convenient and transparent as possible for our users. We appreciate your support and hope to continue serving you in future auctions - happy bidding!
Easy site to navigate but you don't actually know if you're the high bid winner all it says is you may have won. I haven't received any email or text saying you won what you were bidding on. You can do better with a bit of communication please.
I used two screens. One showing just the items that I was bidding on, and another screen showing the bidding action on all of the items as they were closing. This seemed to work well for me. The very first item I bid on I lost largely because I didn't know that 90 seconds were added if a new bid was entered during the final minute.
Kenneth, thank you for sharing your first-time bidding experience! We're glad you found a strategy that worked well for you, and your feedback on the bidding process is valuable. If you have any further questions or need assistance, feel free to reach out. Happy bidding, and we look forward to having you participate in more auctions!
The auctions have so much to offer,antique, vintage and new items. I have won so many items for very little money There's always new auctions starting,so it's endless hours of bidding from home. All legitimate and everyone is so pleasant and helpful. I'm hooked on these auctions,and can't wait to see what I win this week.
I just stumbled upon one auction quite awhile ago and got hooked on HiBid
Melissa, thank you for your glowing review! We're delighted to hear you find our auctions interesting and exciting. It's great to have you as part of our bidding community. Happy bidding, and we look forward to more successful wins for you!
If you read each auctions details regarding the bidding, everything makes sense. I do wish that it would state floor bid instead of pulled on items. Otherwise, I believe it is very clear and enjoyable.
I enjoy auction experiences. It is nice to be able to participate in auctions that would not otherwise be feasible do to travel.
Thank you for your feedback, Stacy! We appreciate your insights and are glad to hear that you find our bidding process clear and enjoyable. If you have any more suggestions or questions, please feel free to reach out. Happy bidding!
I recently participated in an online auction with an auctioneer out of Lawrence Kansas using Hibid. I won two items, but they sent a dear john email claiming there was a reserve, and they did not understand the software. Apparently by their own admission many people are affected. There are no terms that states an auctioneer can refuse sale in this situation. Therefore they are not fulfilling the contract and are in fact breaking it. Hibid stated on a phone call they don't have to sell and have not protection for the buyer, the auction company will not be punished. When I mentioned I would submit a fraud complaint to our counties fraud protection the reply was they are only web site an not liable.
Products used:
Auction Service
Hi Timothy, thank you for reaching out to us. We apologize for the inconvenience caused by this first-time auctioneer's mistake in setting up the auction. We appreciate your understanding and cooperation as we continue to clarify and educate sellers on our platform on the features of our software. Rest assured, as the auctioneer states, no charges were made. We are continuously working to ensure a seamless experience for all our users. If you have any further concerns or need assistance, please feel free to reach out to our support team at 844 - 775 -4774. Thank you for your feedback.
I liked the idea you could follow all the auctions happening on that particular day. So lulled into the easy access other than jumping from one website to another, I ended up winning an item well outside my area to pick up. Not worth having it mailed so have forfeited item.
It is very convenient having listings in all one place and the format is very simple to work through.
Thank you for your feedback, Marlene! We're delighted to hear that you found HiBid easy to use and convenient. We apologize for the inconvenience of winning an item outside your area. In the future, you can adjust your search filters to focus on auctions in your preferred location, or ones that provide shipping, to avoid this issue. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help make your bidding experience as enjoyable as possible. Happy bidding!
Good experience after I learned how to use the site
Learned about it from sister
I still have not received any invoice. Please contact me about this issue. Thank you
No response to my email. I still have not received an invoice for recent won items
Plenty of time to evaluate each item and place a bid with the option to raise my bid or drop out.
I purchased 13 items relating to my old high school and artifact's of the city I left behind 34 years ago.
It was a great experience.
Chuck
They were the chosen auctioneer by the selling familyw
Hi Chuck, we're delighted to hear about your positive experience and meaningful purchases! If you ever have more nostalgia to explore or need assistance, we're here for you. Happy bidding!
With how Auctioneers can trash you but you don't have a leg to stand on? I may have had problems with three Auctioneers two trying to pull the wool over my eye, the last one I just did not like his pushy attitude? Then the others follow suite and see a bad review and Decline which puts a bad review in and they never used you? Then the ones that trash you and put in "anonymous" in as person writing it. I have had nothing but positive experiences lately, but I am getting "pending" on all I try to bid or it will not let me in at all? HiBid is designed for crooked customers but who protects us from crooked Auctioneers?
Tip for consumers:
Be sure of who you are dealing with, there are enough bad Auctioneers that will take advantage of you and you don't have a leg to stand on?
Products used:
Vintage Aunt Jemimas, mens used clothes, housewares, knick Knacks, etc.
Hi Bid provides great options and lays out different categories nicely. I like the variety and hard to find items.just can't wrap my head around shipping and handling prices.I've cut down a lot on bidding to almost none
Lots of options.however again.sellers (auctions houses) are getting carried away with shipping and handling charges.likely won't use often
Thank you for your feedback, Caron! We appreciate your positive comments about bidding and prices. Shipping concerns can vary depending on the auctioneer, and they should be the point of contact for any shipping-related issues. Please feel free to reach out to them directly for assistance with shipping. If you have any other questions or suggestions, don't hesitate to let us know. Happy bidding!
I bid on and bought a square baler yesterday and went after it today. I found the Hibid site to be easy to use and I would use it again.
The auction I was interested was a HiBid auction.
Thank you, Jon, for sharing your positive experience with us! We're thrilled to hear that you found HiBid easy to use. We appreciate your trust in our platform, and we're glad to have met your auction needs. We look forward to serving you again in the future! Happy bidding!
I've been using the site for some time now, and the new site looks good. But one thing I miss about the old site is the province/state you can browse or search in. Now when you search, it'll search the entire site unless you choose your region first. I don't want to be seeing things from the US if I'm in Canada and vice versa.
Thank you for your positive feedback, Joseph! We appreciate your input! Happy bidding!
Gain trust and grow your business with customer reviews.
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you for your positive feedback, Marvin! We're delighted to hear that you found our notification system effective and that you had a great experience overall. We're glad to hear that Superior Auctions returned your call promptly. We appreciate your continued support and look forward to serving you in future auctions. If you have any further questions or feedback, please feel free to reach out.