• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,059
Neutral
142
Negative
187

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,160)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user barbaraj2036
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Page numbers at the top of the page, as well as, at the bottom. Some times the bottom
Page number is chosen but you want to go back to the previous page. Now you have to scroll down bottom of the page to click on previous page.

Reason I chose this business:

I like the layout and clear instructions.

Thumbnail of user frustratedu7
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I searched in an auction cataglog and it cycled and showed me the whole catalog. I selected search again without changing any parameters and it worked. This happened more that once. Searching for auctions hasn't worked properly since the new hibid was released almost 2 years ago. Not to mention the dropped connection issues that happen during every auctoin closing that I watch. Luckily, it comes back, but loosing 30 seconds could cause me to miss an item I'm bidding on.

Reason I chose this business:

That's where most of my local online auctions are on.

Thumbnail of user saba9
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I really like the online auction. You get a chance to view items in advance. The soft close is also a great thing.I have never had a problem with HiBid easy to register and easy to bid.I will continue to bid online.

Reason I chose this business:

The local auction I attended in person went to online with HiBid during covid so I registered with them and realized later that I could bid on other auctions that were using HiBid as well.

Thumbnail of user julieg1700
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Hi Hibid,
I've bid on your auctions before, and won the bid. Shortly after, I was contacted by the company that was in charge of that bid.
I won a bid two days ago, and have not heard anything from them.
This was for a vacation package to the Grand Canyon.

I have heard nothing from the company I won the bid from. It has been two days.

Thumbnail of user danab983
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Generally, the site provides all the functionality required for review of auction items and bidding. However, during the live bid of a recent auction my screen froze. To reengage, I had to back out and reinstate the application.

Reason I chose this business:

HiBid serves my local auction houses.

Thumbnail of user christopherk1677
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I'm not very savvy with phones, computers, or technology. Bidding on HiBid was so easy even I could do it. I bought several items and was very happy with the end result. I will definitely do it again.

Reason I chose this business:

A friend told me about it There were some items I was interested in bidding on so thought I would give it a try.

Thumbnail of user andrewg2264
1 review
2 helpful votes
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August 17th, 2024
Verified purchase

The entire lot was fake autographs and listed a real authentic autographs absolutely disgusting and needs to be taken seriously because people are paying hard earned money just to be ripped off by there scam artist

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user ashleys2304
1 review
0 helpful votes
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August 15th, 2024

Do not purchase from Amaze Deals. First, they charged my account PRIOR to be winning the bid. Second, they did not confirm shipping with me. Third, the packaging was so poor, the machine arrived and does not function properly (see image). There are small dents all around the machine and it does not close all the way.

Tip for consumers:
Do not purchase from Amaze Deals!

Service
Value
Shipping
Quality
Thumbnail of user tomd1560
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I watched the timer count fine to zero and then "closed" onn4 items I was winning. I have heard nothing from the auction, no auto email that I have won. Sent the auction a message, nothing. I will monitor my credit card and see. Auction was for cosmetics in Oregon City, OR.

No reply yet.

Reason I chose this business:

I subscribe to several states auctions.

Service
Thumbnail of user chaseh159
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Overall I definitely recommend using hibids, I've had a great experience using it. My only complaint I've had is, every so often an auction will be laggy when it's live and (using an iPhone browser, google chrome) it will take multiple taps for it to register anything I do. But honestly it's probably just a phone only issue and it doesn't happen often.

Reason I chose this business:

HiBids seemed like it had the most auctions listed out of any other website I’ve seen. It also has a nice user interface and it is very easy to navigate.

Thumbnail of user dianep1102
2 reviews
0 helpful votes
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September 2nd, 2024
Verified purchase

1st time bidding. It was easy to sign up, easy to bid, and I won the zero turn mowers! The follow up email with details on when and where to pick up was prompt. Very good experience, I'll be back to bid again!

Reason I chose this business:

Saw an ad on Facebook, looked intriguing

Thumbnail of user sethh254
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I use HiBid fairly often because I can find lots of good estate sales. However, using the HiBid app is next to impossible, and the website is not much better. The app constantly locks up and has to be shut down. Not at all good for bidding on auctions; it locks up, delays, and fails to refresh so often you will lose bids hassling with the app. It does have considerably better search ability than the website (the only reason I keep the app).
The website is the only way I trust to bid on auctions, however the lack of search capabilities of the website make hard to find auctions in my area, without using the Map feature. The map is interesting but it is a painfully slow way to find auctions ending soon in my area. Also, I really don't like the layout of the website. The catalog pictures are small and the text is hard to read. Many other auction sites have much more visually appealing websites.

Reason I chose this business:

I use it because so many auction companies use it. There are lots of good estate sales. I do like the search ability of the app.

Thumbnail of user terryn575
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

The bids were to end at 7:41 my time. I upped my bid at 7:40 even though I was winning. Hibid accepted a bid at 7:41:05 that topped mine. I was on line and as soon as I was outbid I tried to raise my bid and hibid blocked me. Guess you are not allowed to bid till 7:41:59

Thumbnail of user joyw445
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

HiBid is very easy to use. After registering to bid within a specific auction, bidding on any of the items within the auction is a very easy, 2 click process. I love the real time timer countdown shown for each item, as well as the ability to see the items you are winning or have been outbid on.

Thumbnail of user brandonr1039
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Purchased several pokemon items from sullo enterprises in successive auctions. The first one arrived and was fake, it didn't match the pictures shown in the auction (this was an internet only auction). I was able to be refunded via PayPal for two but still waiting on the third, which was incidentally the highest.

Reason I chose this business:

I have had great experiences in the past.

Thumbnail of user brucew1200
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Bidner hybrid was very simple and easy with all kinds of acceptability to a great experience for anyone looking to bid on items in the futureI'
I would recommend this for anybody for a first time experience, exciting and fun to do to look for items that you would never find anywhere else for the prices you may get here

Reason I chose this business:

Have a whole range of items that I’d like to bid on and looking for to my bench

Thumbnail of user dustinc338
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Everything was going fine over 70 of the items sold then the auctioneer or hibid put a pause on the auction after I had already won two items. They reopen the auction for more bidding from lot one on thus in turn me losing the items i had already won

Reason I chose this business:

It is a good platform

Thumbnail of user mikew2815
2 reviews
0 helpful votes
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August 19th, 2024
Verified purchase

Big d discount advertise stuff as new and when you go pic it up it's mostly used or broken I'm telling you because my friend referred me to you guys and he told me to be careful which auction you bid on some are just scammers just like big d

Thumbnail of user glenu20
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It was a little hard to maneuver around the web site but I found an auction I liked. Bidding was easy and I won some awesome stuff. Then the communication from the auctioneers was great. Payment was made and pick up was accomplished without a hitch.

Reason I chose this business:

I heard about an awesome auction with things I wanted

Thumbnail of user jimh2085
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

They need to be made to have more than one photograph for items ( front- back) that may be of value or not a well known item and more of a description in the notes of any damage or repairs if possible...information information, information, and when a buyer messages about an item there should be a reply at the least if the questions are asked in a good timely manner for the auctioneer. Ths is for all not just one certain auctioneer. I enjoy hibid and will keep bidding but those are my beefs 😁😁

Reason I chose this business:

I believe it s a trusted site that checks the auctions and auctioneers back ground and references. Well ihope 😁😁

Thumbnail of user hectorz50
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I was looking for specific items and a local auction house posted the exact item at least that's what the description said. I put in a max bid with 5 days left on the auction. I made my bid so I could lock in the item and hoping to get the item. The problem was I got bid up to my max bid but the description changed on the item from 24k gold to 24k (gold bonded) gold. Basically I was spending $1200+ dollars on a $50 item. When initially as posted it would have been a $2000+ item

Thumbnail of user daniellem1410
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Everytime I use hibid I have connectivity problems during the live auction. I'm not able to bid straight from the live auction page I have to do it from the catalog so I don't get to see the time wind down correctly.

Reason I chose this business:

It's the only auction site I know of.

Thumbnail of user karlj122
2 reviews
0 helpful votes
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October 8th, 2024
Verified purchase

Hi,
I left a message about today's auction with PHX Auction Co and an issue I had when bidding on an item. The item was an industrial vacuum and was at $24 at the time I was outbid. When I went to increase my bid all the way up to $54 it had placed it on the item next to it, a hunter's tent that in no way was interested in. Not sure what you can or verify what happened, but I would appreciate it if you could cancel and refund me.
Regards,
Karl Jensen

Thumbnail of user johno2707
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

You would log in. Registered to bid. Sometimes it would let you bid sometimes not. App keeps crashing. At times it will not let you log in. I've lost numerous things that I wanted to bid on. Because it would not let me. I've called in several times no one has returned my call yet. Done on a android phone.

No one has called me back yet.

Reason I chose this business:

$#*!ey's auction got me started with Hibid.

Service
Thumbnail of user mje6709
1 review
0 helpful votes
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September 7th, 2024

This software keeps locking up a lot too frequently, A lot of time the closing time is off and a few times tells you are outbid on and when you get there they tell you that you won,A lot of times either the site is unreachable or server reboots really needs a overhaul

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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