• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,061
Neutral
143
Negative
188

Instant Feedback

3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user owena62
1 review
0 helpful votes
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November 8th, 2023

Mostly had good experience with winning auctions and receiving products as expected. I was scammed, robbed, by one auctioneer and when I contacted HiBid twice to explain the situation they never responded. It seems like they don't have a problem allowing scammers to sell on their site and never deliver any merchandise.
I need to add new information about my review. After messaging with the seller and HiBid at least 30 -40 times over a 6 -7-month ordeal I did finally get my merchandise.

Thumbnail of user johnm13487
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Feels good to win a bid. At first I was nervous about entering a bid. I am not good with computers or data entry, but the system fell into place and I was a successful bidder on my first attempt. Can not wait until the next event opens.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

John, we're thrilled to hear that bidding became an enjoyable and successful experience for you! Winning that first bid is always exciting. We look forward to having you at our next event. Happy bidding!

Thumbnail of user maryr2958
2 reviews
0 helpful votes
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May 12th, 2023
Verified purchase

I have enjoyed going to live auctions for many years, and had a large collection of antiques. Over the past several years I have started using online auction services. I like using this service as it is multiple auctions in any place you may be in at any given time. Mostly, I love searching for things I can use at a lower price than buying from a store. I am having a great time using this, and have found some amazing deals!

Reason I chose this business:

I found HiBid when I was searching for auctions near me. This format is simple to use and allows me to bid on multiple auctions at the same time. I am able to view auctions in areas where I may travel and bid on those as well. HiBid is a perfect fit for me. Every single one I have met selling via this service are the sweetest and kindest people, always willing to help.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your amazing 5-star review Mary! We're thrilled to hear that you've been enjoying our online auction services. It's fantastic to know that you've found some amazing deals and that our platform has provided you with a convenient way to search for items you can use at lower prices. We appreciate your continued support and wish you many more successful bidding experiences. Happy hunting for more treasures!

Thumbnail of user avab142
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

I'm new to the online auction and I found the experience fun and professional. I appreciate being able to set alerts for my bid items, the ability to show everything I'm bidding on in my profile and the countdown to last few minutes. Also site didn't crash which is obviously very important in a timed process

Reason I chose this business:

The auction I was participating in used Hibid

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Ava! We're delighted to hear that you enjoyed bidding, won some bids, and found the experience fun and professional. Your positive feedback on mobile alerts, profile features, and the countdown is much appreciated. We're thrilled to have provided a smooth experience without any crashes. If there's anything specific you'd like to see or any suggestions you have for improvement, please feel free to share. We're here to make your HiBid journey enjoyable and successful. Happy bidding!

Thumbnail of user alyssat144
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

I've been using my state's local HiBid for a while now and its been great. The map search is a great way to see what's available in the area. Never had an issue with registering, bidding or payment processing.

Reason I chose this business:

It was what was offered by the Auction house I was looking at

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your wonderful feedback Alyssa! We're thrilled that you've had a seamless experience with registering, bidding, and payment processing. If you ever need any assistance or have more feedback to share, please don't hesitate to reach out. We appreciate your support and hope to continue providing you with an excellent auction experience!

Thumbnail of user brandondubeau27
1 review
1 helpful vote
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March 30th, 2024

I've been ripped off by 8 out of 10 auction houses,I am done with hibid for good and it's many thieves

Service
Value
Shipping
Returns
Quality
Thumbnail of user mrs.t5
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

While bidding online, and the pickup of items, were both easy, many items just were not worth bidding in $5 increments. Much of the time we bailed on bidding as the price was just too high for the item...but if we could have bid $1 or even $2 more, that may have changed our minds. We don't understand your forcing bidders to bid in those $5 increments, especially for lower-value items.

Reason I chose this business:

Online bidding and easy pickup.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We are glad to hear you find bidding on our platform easy. We do apologize for any inconvenience you experienced. Please note that bidding increments are set by the auctioneer based on their specific business policies. We highly encourage you to contact the auctioneer directly for further assistance. Thank you for choosing our platform. If you have any other issues regarding our platform, please don't hesitate to contact our bidder support at 844 -775 - 4774. Thanks!

Thumbnail of user danam963
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

I enjoy, bidding on high bed auctions and have for a few years. I like the second confirmation button required when bidding. When I hit the first one, if I have any remorse whatsoever, I get out before, confirming. It helps me to bid on auctions with facing little regret. One time, I accidentally hit an extra zero on my max and was able to reach the auction company to clear it up before the final sale day.

Reason I chose this business:

I choose HiBid because of ease of use, direct access to auctioneers, and a wide range/access to varied products.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your detailed feedback, Dana! We're delighted to hear that our bidding process, with the second confirmation step, has been helpful in ensuring you're comfortable with your bids. It's great to know that it has saved you from any accidental overbidding situations. We appreciate your loyalty to our platform over the years and are here to assist whenever you need. Happy bidding, and may you continue to find fantastic items in our auctions!

Thumbnail of user mitchellm417
1 review
1 helpful vote
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April 22nd, 2024
Verified purchase

I was looking for vintage Pokemon cards. I found what I was looking for.

Reason I chose this business:

A friend told me about

Thumbnail of user sarahj1459
1 review
12 helpful votes
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April 7th, 2022

This is probably the worst Auction site I have ever used, all I can say is don't bother with it. They run on a good ole boy system, reject bids for no reason, and sometimes don't even ship the items you won. Just save yourself the frustration and stay far far away from it. The auctioneers are HORRIBLE, rude, aggressive, nasty, and they have a rating system that the buyer can't actually see, which I think was also stated by someone else previously as well. Just steer clear of them, the entire site sucks.

Thumbnail of user michaelh4929
2 reviews
0 helpful votes
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September 6th, 2023
Verified purchase

Looking over all the options at these bidding sites is a snap, and fun to watch. The premium charge for successful bids is a bit steep (IMHO) and the prices often give us "sticker shock" (as at the grocery store) but I will return as often as I find things I would like to try. I like the fact that you can scroll through quickly to identify all the "bid" lots and east to upside when necessary. A very well designed site!

Reason I chose this business:

Local (fairly so) and with quality merchandise.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Edward! We're delighted to hear that you appreciate our site's design and find it easy to navigate. We look forward to having you back for more bidding in the future. If you ever have suggestions or need assistance, please feel free to reach out.

Thumbnail of user justins1583
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

I found the process of placing my bids easy to understand. I like the ability to set a limit and not have to check in every 15 minutes to see if it's still standing. Also, being able to quickly access my bids without having to scroll through the catalogue, or memorize a specific lot number was fantastic.

Thumbnail of user carolynp266
2 reviews
0 helpful votes
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October 21st, 2023
Verified purchase

Fast, simple and easy to do. I enjoy bidding the first time as the items on my watch list items come up for bid. I also look at everything again in case there is something else that catches my eye. I really like HiBid.

Reason I chose this business:

Fast, efficient method of bidding.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Carolyn! We're thrilled to hear about your positive experience with HiBid. It's great to know that you find it fast, simple, and enjoyable. Should you ever want to explore new items or have any questions, we're here to assist. Happy bidding and treasure hunting!

Thumbnail of user joeyd200
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

As long as you go into these auctions with time and patience it's always a good experience. Take the time to look at product descriptions and photographs, if you have a question reach out to the auction house and you will be happy with the experience.

Reason I chose this business:

Convenience and the deals can be awesome. I always enjoy a good auction or estate sale

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Joey, we appreciate your positive feedback and excellent advice for a successful auction experience! If you ever have more questions or need assistance, feel free to reach out. Happy bidding, and we look forward to providing you with more great experiences!

Thumbnail of user ronaldm1649
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

I have been bidding on Hibid for few years now I still like the concept and the excitement of bidding and winning the items but my days may be coming to an end. The reason is simple, "The Cost of Doing Business". As an online bidder in Eastern Ontario I require shipping most of the time. Driving for pickup is occasionally possible and even a nice outing. Unfortunately the increases in buyer premiums and the very high cost of delivery is just too expensive, so much so that I sometimes pay more for buyer's premiums and tax plus high cost delivery than I pay for purchases. I sometimes get charged $40 to $60 for small light weight items. Many auction houses now charge packing fees before shipping that can be flat rates of $20 or more. That's my rant and prices will only go up.

Cheers,
Ron ( soon to stop bidding)

Security verification was a pain which turned out to be a problem with how my bank list my address.

Reason I chose this business:

It was a good to go auctioning without all the driving. There is something for everyone.

Service
Thumbnail of user ashleymicheled
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Best site to use for multiple auctions from all over. Be sure to read the details on pick up and shipping before you bid. It's a very seemless process and they keep you informed on everything by email and text if you choose. Stop thinking about it and start your bidding right now.

Reason I chose this business:

Numerous of local auctions for pick up and other areas for shipping. You can even check auctions in areas you are traveling if the pick up dates fall on the same as your trip. We love the variety of items you can select from on every auction. Anything from vintage antiques to brand spanking new items in a box. It's our go to auction website now before we make a purchase for anything major. You can search for the exact item and all the auctions that have it will pop up giving you the distance option. Thank you Hibid!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Ashley! We're thrilled to hear that you consider HiBid the best platform for multiple auctions. Paying attention to the details and pick-up or shipping information is indeed crucial for a smooth experience. We're pleased to keep you well-informed throughout the process via email and text. Your encouragement to others is greatly appreciated! Happy bidding, and if you have any questions or need assistance, feel free to reach out.

Thumbnail of user fredt261
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

I liked the Hibid system, as it makes bidding easy and effortless.
My only comment would be that there are so many auctions, and the auctioneers don't describe their goods with any consistency. This makes searching for specific items a bit tedious.

Reason I chose this business:

I like the soft close, over eBay's deadline and consequent sniping.

Thumbnail of user amberd824
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I had heard about hibid in the past but didn't realize how easy it is to use. I'm excited to pick up my new furniture, I could not buy in the major outlet stores. I should have joined hibid sooner for great items.

Reason I chose this business:

I chose hibid for unique items at a deep discount.

Thumbnail of user lauraw1879
1 review
2 helpful votes
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October 5th, 2022

I sent them 3 emails, one before the bid to ask a question, two after I supposedly won, No response, called also, went to voice mail. No acknowledgment that I won, even though I had the high bid. No ability to even see if anyone else was bidding or if they just put my limit as the high bid. Two weeks later I received the supposedly leather purse from Amazon. It isn't leather and now I don't know how to return it. I have no proof of hi-bid to show on here since they sent me nothing in writing.

Tip for consumers:
customer service before placing bid would have been nice.

Products used:
purse

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelm12759
1 review
1 helpful vote
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September 27th, 2023
Verified purchase

Looked into using HiBid for some anime figures for my collection and now I'll have some extras to sell. After that, I ended up spending another thousand on jewelry! I will more likely than not make a decent profit off of everything, too. No reason not to browse auction sites!

Reason I chose this business:

The initial auction that brought me here was conducted through HiBid.

Thumbnail of user chrism1626
2 reviews
1 helpful vote
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April 18th, 2024
Verified purchase

Was quite easy to use site did not have any problems will definitely use again

Very helpful answered all questions explained in detail

Reason I chose this business:

Something different very large variety of things to choose from

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Chris, for your fantastic review! We're delighted to hear that you found bidding on HiBid to be easy and hassle-free. We're glad our site provided a seamless experience, and we're thrilled to have been able to answer all your questions thoroughly. We look forward to providing you with a wide variety of items to choose from in future auctions! Happy bidding!

Thumbnail of user jimm2838
1 review
1 helpful vote
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February 12th, 2024
Verified purchase

The site and auction was easy to manage. Only reason I dropped 1 star was that a 2 minute clock reset after a bid. In a normal auction it is a 3 count, approx. 3 to 5 seconds.

Reason I chose this business:

It was the one the local auction house used

Thumbnail of user christinel847
1 review
7 helpful votes
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April 26th, 2021

I spent about $6000 on this site from approximately 200 bids and their site is do organized I can tell who I have left to pay but they go and leave bad reviews of you as bidder and the other auction houses start blocking you. I called hi bid to ask them who I owed but they said they can't tell. When I look at the list of purchases I can't tell who I've paid yet or not because their names don't match their invoices, and I don't know if the item is on its way or cancelled. Same complaint as others that this site is too difficult to search for items and too difficult to pay for your items not to mention the crazy extra fees they add on.
I'm done after I get my last items I'll go find a new auction house to use.
1/3rd of items came to me broken from some auction houses that did ridiculous wrapping and they go on to blame the shipping and make me chase them down for any results.

Products used:
Vintage goods

Service
Value
Shipping
Returns
Quality
Thumbnail of user ulrikef1
2 reviews
0 helpful votes
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December 20th, 2023
Verified purchase

HiBid has a good website setup that makes bidding easy and the whole process is easy to follow. The pickup of items is also very easy. We had no problems at all so far with bidding, pickup or payment. The only downside is the website search for auctions. It doesn't work. Also the notifications for a specific area only.

Reason I chose this business:

The quality of items and the professional setup makes bidding fun.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Ulrike, we're thrilled to hear about your positive experiences with HiBid! Thank you for your feedback regarding the website search and notifications. If you have any specific suggestions or need assistance, please feel free to share. Happy bidding!

Thumbnail of user lindap3327
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Our friends told us about Hibid and we've done it twice. It was easy and quick; not drawn out like other auctions. We got nice, quality items for great prices. They offer two days to inspect beforehand which is a good to do if you can. It was a fun experience and the people running Vero Beach are great. We'll definitely will be checking out their auctions regularly!

Called them about delivering as we are close to the warehouse. They were accommodating and gave a fair delivery rate.

Reason I chose this business:

Our friends had done it and said it was awesome.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Linda! We're thrilled to hear that you had such a positive experience with HiBid and found quality items at great prices. It's wonderful to know that you'll be checking out our auctions regularly. If you ever need assistance or have any questions, don't hesitate to reach out. Happy bidding, and enjoy your future finds!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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