• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user steveg1538
1 review
0 helpful votes
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December 12th, 2021

I have recently started to buy off of Ontario Hibid. Although some purchases have been as expected, there have been TOO purchases that have been not as described, fake, or damaged. There has been VERY poor customer service after the fact. Some items are never received and I have been fighting for a refund (still not received after 6 weeks).

Please, please, please be VERY careful when buying from here. You often dont even save that much after the auctioneer fee and shipping (ultra expensive).

Not happy at all with Ontario Hibid! I would welcome a representative to contact me and offer assistance on how to get my refunds for never received items, damaged items and not properly described items. If that ever happens, I will post another review with the updated information.

Avoid!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracyg82
2 reviews
0 helpful votes
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June 13th, 2021

Hibid ran an auction in Macon, MO and closed the auction an hour early. Anyone bidding could see by the timer the auction would end early. After the auction closed and I had won several lots, they opened it back up an hour later. The majority of the items I had previously won got jacked up sky high and ran long after the auction was supposed to close the second time. This all seems a really strange way to run an auction. I won't be doing anymore bidding on auctions through them OR the auction service that used them for this auction.

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Value
Quality
Thumbnail of user jamesw3491
2 reviews
0 helpful votes
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May 14th, 2023
Verified purchase

I LOVE Hibid auction site! It is so easy to use. I search available auctions in my area or online auctions only and watch anything that interests me. Then I place my max bid and forget about it. If I win I get notification and its a surprise like Christmas!

Reason I chose this business:

I have been a Hibid customer for years now, and have never been disappointed,.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your amazing review! We're thrilled to hear that HiBid is your go-to auction site and that you find it incredibly easy to use. It's great to know that you enjoy the process of searching for auctions, placing bids, and the excitement of winning. We appreciate your continued support as a long-term customer, and we'll keep working hard to ensure you have a fantastic experience every time. Happy bidding, and may you continue to find wonderful treasures on HiBid!

Thumbnail of user julianw182
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

The only issue is on the auditions behalf of placing certain items to close to one another in time so that it makes it difficult to bid on multiple units at the same time in hopes of getting the single one you're after.

Reason I chose this business:

Because it’s the standard.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We're delighted to hear that you found our bidding platform simple and clean. Thank you for your feedback, and we're here to make your experience even more seamless and user-friendly. If you have any more suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing our platform!

Thumbnail of user kaym513
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

We scan the auctions often for things we want and need to make our lives better. HiBid makes it easy. They send emails on a regular basis. I can scan the local auctions and then scope out some farther away. I set my own parameters for the auctions I want to see. There's an easy search option if I'm looking for something specific. The 'watchlist' is where I spend a lot of time, checking on the items I'm watching or that I've bid on.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Kay, for sharing your experience! We're delighted to hear that HiBid makes it easy for you to find items you want and need. Our goal is to provide a user-friendly platform that helps you discover great deals and auctions. If you ever have any questions or need further assistance, please feel free to reach out. Happy bidding!

Thumbnail of user kishas36
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

I always enjoy browsing the auctions on HiBid and typically find some very interesting items. My most recent experience was very pleasant, bidding was easy, I was able to follow my items as well as bid on my items on my phone with ease. I was very pleased with my the items I won, felt that they were a good value, picking up the items was smooth and easy.
Only suggestion I would have is often I find that there is just a little less information about the items than I would really like to know prior to bidding. If

Reason I chose this business:

Good variety of auctions going on at all times. I am a collector of certain specific items and I love to "upcycle" vintage items, so there is always something interesting with potential available.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Kisha! We're thrilled to hear you had a pleasant experience with bidding and picking up your items. We appreciate your feedback about item information, and we'll certainly take it into consideration as we strive to enhance your future bidding experiences. If there's anything specific you'd like to see or if you have any further suggestions, feel free to let us know. Happy bidding!

Thumbnail of user rjr39
1 review
6 helpful votes
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October 1st, 2021

I bid and won a guitar... not a low quality instrument! No Protection - Not in a Cardboard Box - NO Bubble Wrap!
I was told it would be well packed... See the attached Pics for rips and tears.
That also means the Leather Corners of the guitar case were ripped and torn!

Beware. I was Breathless and shaken... the guitar needs to be repaired as It Does Not Work!

Yes I have emailed them with these pictures - Days ago - No Response!

RE: IT has been OVER A WEEK now and No Response from HiBid!

Thumbnail of user johns9550
1 review
8 helpful votes
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October 4th, 2021

I dont think anyone reviewing hibid understands what they are. Hibid is like the ebay of local auctions. Hibid does not sell ANYTHING. They dont pack anything, they dont ship anything. They are just the platform that hundreds if not thousands of independent auctioneers use to run auctions. Some good. Some bad.

Often times your auction experience is how good YOU make it. I always reach out to auctioneers before a sale. If they offer shipping I ask how they ship and what sort of packing they use. I give specific instructions with valuable and expensive items and confirm they can comply with my needs.

The result: i spend tens of thousands of dollars at individual auctions that i never would have known about, or never would have participated in if it wasnt for internet hosting sites like hibid. And long term I've bid on millions of dollars of equipment for my business that I otherwise never would have had access to.

Tip for consumers:
look into the specific auctioneers you bid with. hibid isnt the auctioneer just the hosting platform

Service
Value
Shipping
Returns
Quality
Thumbnail of user glenb315
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

I was bidding on a Canadian auction which clearly stated that the money was in Canadian dollars but when the auction ended I was charged in US dollars, about 25% more...

Reason I chose this business:

Nationwide auctions and easy searches

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Glen, to protect your information we've reached out privately regarding this matter.

Thumbnail of user michaeld6297
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

There is a glitch that has happened some times during live bids where it's counting down I bid and it has shown it had closed when I try to bid and it showed over a minute or 2 minutes other than that it has been a good experience

Reason I chose this business:

Found it during the Covid lock down and just stayed

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Michael, thank you for your feedback in your review. We appreciate your positive experience overall and apologize for the glitch you encountered during live bids.

Thumbnail of user cwt2
1 review
12 helpful votes
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February 25th, 2020

I quite often get the feeling that the auction site is bidding against me up to my reserve high bid. Always seems my high bid is matched but never over and not just occasionally. Many bids on many items in the same auction. Anyone else get that feeling?

Thumbnail of user stevef1575
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

There is literally something for every kind of collector. It also allows individuals a chance to find hidden treasures at prices that are hard to beat!

Reason I chose this business:

Heard from a friend.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Steve, thank you for sharing your experience! We're thrilled to hear that HiBid has become a place for collectors and treasure hunters. With a diverse range of items, there's always a chance to discover hidden gems at unbeatable prices. Happy hunting!

Thumbnail of user stevenc.edmund
1 review
0 helpful votes
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March 24th, 2024

Hessney auction house contacted me as someone else congratulating me for winning their auction.
Their excuse was I must have given my email to someone else in the past to use.
I told them I had reservations about shipping and would like a quote.
They fought for a week telling me they are tired of my questions about getting me mixed up with another bidder from another auction.
They finally gave me a shipping quote.
They tried to take payment from a credit card when I previously told them I would like hibid involved in the mix up before I unlock my card.
They then said they will only take a special type of wire.
I told them the money is on my card for them to take.
Keep in mind this was a $3000 purchase with the same credit card I have used with hibid without issue.
They refused with me replying that I would lock my card again so do not attempt to make another charge to save them fees if there are.
They then proceeded to say that I was aiming to fraud them and rip them off from the beginning and would do their best to give me a bad name with hibid and other auction houses stating that I'm out to rip people off.
They got my whole identity wrong in the beginning.
I believe they treated me poorly due to their mistakes and have no grounds to slander me in such a manner.
The staff at hibid/ auction flex have been fair and helpful.
I have also worked with New Braunfels auction Co with complete satisfaction being the auction before this one.
So for Hessney house to say I have no buying or payment history is a complete lie.
If you want a trusted auction house that is 100% trustworthy go with New Braunfels, they went beyond what was expected for good business, I give Mew Braunfels 6 's out of 5

Thumbnail of user michaelk4231
1 review
2 helpful votes
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September 15th, 2022

I made to many mistakes by trusting scum who are using Hibid platform to fraud bidders, I bought fake Maro and another signed print. But today there is paper auction (books and magazines), checked EBay sell the same at half price. Advice, do your homework before bidding because at this point it is a joke that will cost you $$$$, I contacted Christie's for advice on Maro! FAKE.

Thumbnail of user tomt702
3 reviews
15 helpful votes
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May 6th, 2022

Today, after doing much research, I had my bids rejected by an auction house in Wisconsin. I called them to find out why and they told me it was because of one negative feedback. To put this in perspective, I've averaged about $20,000 per year on HiBid for the last 4 years. About 4 years ago I gave negative feedback to an auction house in Albuquerque NM due to their misleading practices, and in turn they gave me negative feedback on HiBid. Recourse? None. There is nothing a buyer can do to eliminate or explain negative feedback, and there appears to be no statute of limitation. HiBid MUST be held accountable as it is their platform that allows this injustice to occur. There MUST be a recourse for buyers to appeal bad feedback, and one bad feedback should not prohibit a buyer from participating in auctions around the world. This is my livelihood, this is how I obtain my inventory for my online store. HiBid has crippled my ability to feed my family and, as of now, I have no recourse.

Service
Value
Quality
Thumbnail of user danield1596
2 reviews
2 helpful votes
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November 23rd, 2021

I'm a watch buyer and I've been checking out HiBid, and it is clear they do not have any rules for listing authentic goods.

As I write this, there are more fake Rolex watches in their system than genuine ones.

The auction houses use ‘as-is' or ‘unauthenticated' to skirt their responsibility for selling honest goods.

Face it, if they thought a watch might be real, and generate larger bids, they'd go to the trouble, but when they don't authenticate, you can bet they know it's fake but they're not honest enough to admit it.

Be VERY careful when bidding on the questionable junk on HiBid.

Tip for consumers:
Run away!

Products used:
A watch

Thumbnail of user claireg276
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

There is a lot to appreciate about the HiBid auction experience. The search tools enables a search by location, or specific items. After you set up your account you can keep a watch list of things you plan to bid on. Bidding is easy and I've never had a bad experience with any of the sellers.

Reason I chose this business:

After an older family member passed and HiBid was used for her auction, I realized how interesting auctions can be and the HiBid website is organized and easy to use.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We appreciate your enthusiasm and support for HiBid. We're glad to hear that you appreciate the various features and benefits of the HiBid auction experience. The search tools and watchlist feature are designed to make it convenient for you to find and keep track of items you're interested in bidding on. We're also pleased to hear that bidding has been easy for you and that you've had positive experiences with the sellers. Your satisfaction is important to us, and we strive to provide a reliable and enjoyable auction platform. Thank you for recommending HiBid, and we look forward to serving you in future auctions!

Thumbnail of user stevep1808
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

I found using this service to be easy and fast in keeping pace with the items I was interested in bidding on. I like the format for reviewing "watched" items and the ease in which one can register to bid.

Thumbnail of user joyceh673
1 review
2 helpful votes
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June 13th, 2022

Hibid came to our business and literally robbed us. They took our inventory and did not give us any invoices or receipt of what was sold. Only one customer came to pick up their purchase. The rest of our inventory was sold to so friends, family and there so call loyal customers. We got absolutely nothing out of doing business with them. Can you believe when we ask for proof of purchase for our merchandise (They called the police on us!) Business owners and consumers please stay away from this company. This was certainly a learning lesson for us. Giving advice to you… Always Always read any reviews on companies that you do business with. Stay away from Hibid!

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankc1211
1 review
3 helpful votes
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July 19th, 2021

Won several items on Auction Sale 29, I drove from Hamilton to London to pick up items. The auction lost one of the items. Promised a refund. No refund to date. Won a Rowenta fan. Fan does not work and came without remote. Defective. Sent two emails and left message for Customer Service asking for refund. No reply. Terrible Experience.

Tip for consumers:
be careful

Service
Value
Shipping
Returns
Quality
Thumbnail of user lennyh15
1 review
30 helpful votes
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June 28th, 2020

A bidder is bidding against Robots & the website 2 raise the price. When they give their word on after hours pick up, they lie & don't show up 2 get your items
They cuss out women & as the owner told me "he doesn't give a $#*! about reviews ". They purposely forfeit your items so they can resell them. Totally unprofessional website. BUYERS STAY AWAY.

Thumbnail of user thomasm4369
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

I have had my fair share of experiences with online auctions. Not all of them were a pleasant. I have used Hibid a handful of times now. I must say that I have not had an issue with anything. Bidding is fast and easy. Finding the seller's contact info is conveniently placed to find easily. I am impressed! Thank you for building the site. Makes auctions fun again.

Reason I chose this business:

I was tired of the same old song and dance. A friend of mine suggested that I try HiBid. So I did.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're delighted to hear that your experiences with HiBid have been positive and that you find the platform fast, easy to use, and convenient. We understand that not all online auction experiences are pleasant, and we're glad that HiBid has provided you with a better and more enjoyable experience. Our team works hard to ensure that bidding is seamless, seller contact information is easily accessible, and overall functionality meets your expectations. We appreciate your support and feedback. Thank you for choosing HiBid, and we're thrilled to have made auctions fun for you again!

Thumbnail of user ronr670
1 review
0 helpful votes
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November 23rd, 2021

I have enjoyed browsing the various auctions in my area, occasionally buying. It is a site for the selling items no longer needed or wanted. Value of the items is like beauty... In the eyes of the beholder.

Tip for consumers:
Read the description. Contact the auctioneer with questions beforehand.

Products used:
Estate stuff, antiques.

Service
Value
Thumbnail of user kevinm4369
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

I'm new to this bidding online actually it's my first time ever bidding at a auction in person or online. I had a great time bidding on the items I liked. It was very exciting and intense when it got closer to closing out the items. I will definitely continue visiting auctions and bidding on items.

Again why I only gave 4 stars is because I have picked up the items I won. If things go well and I receive everything I won and if paying goes smooth and there isn't no hidden charges. I will change to 5 stars if Im able. I will definitely give HiBid high reviews on social media and word of mouth to anyone who is interested.
Thanks for the great experience sincerely Kevin McGary

I contacted them in regards to I wasn’t able to figure out how to set up an appointment to get my winnings and The person didn’t respond the way I expected.. Instead of helping me right then I had the feeling he didn’t want to do anything so I told him I would go back and try to find out how to set up an appointment.. Then he said if I couldn’t then call back and he will help me find away to set up a appointment with the auctioneer.. I was able to get in contact with who I needed to after half hr of looking on my own.. That was my only issue..

Reason I chose this business:

Honestly just looked up free online auctions and HiBid looked the most interesting to me..

Service
Thumbnail of user antoniom611
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

I have bought many items on this website and have gotten some great deals on many items. It was easy to register and bidding is effortless. The app keeps up with you current bids and the totals for you bids as well as the totals for your max bid amounts. I have had no problems with billing for purchases or with getting my items. I will keep using this app and recommend to my friends.

Reason I chose this business:

The registration was easy and the amounts of auctions to choose from.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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