• HiBid

HiBid

Write a Review

Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

Instant Feedback

3,078 reviews

151
See all photos
How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user toma628
1 review
0 helpful votes
  • Send Message
January 15th, 2021

I have purchased a few items on 2 different auction houses and whenever they are shipped I never get what I bid on. Auction Depot and Wildcat Auctions will switch what you buy from them after the sale.

Tip for consumers:
Do not buy unless you can go look at it and pick it up.

Products used:
Air fryer (Auction Depot)
Sound Bar (Wildcat Auctions)

Service
Value
Shipping
Returns
Quality
Thumbnail of user dexteri4
1 review
0 helpful votes
  • Send Message
September 22nd, 2023
Verified purchase

Outside of eBay, I had no experience with auctions, and didn't really have a good experience with them on that platform. HiBid is a different experience, it's a lot of fun, easy to use, and the local staff is helpful. I'm recommending to a few of my friends… Well the ones that won't try to outbid me anyway.

Reason I chose this business:

Stumbled upon it.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We appreciate your recommendation, Dexter! It's great to hear that you've had a fun and positive experience with HiBid. We're here to make auctions enjoyable and accessible for everyone. Happy bidding!

Thumbnail of user stevek1758
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

The website is very well organized. Easy to bid and follow the auction. Picked up my items this morning from yesterdays auction. The items were marked, well organized and easy to find. The personnel were very helpful in finding my items. Thanks.

Reason I chose this business:

Honestly, the auction was close enough, had a lot of items and the pick up times were great for me. I'll be watching for more auctions now that know about HiBid.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Steve! We're thrilled to hear that you had a positive experience with our website and the auction process. We aim to make bidding and pickup as convenient as possible for our users. If you ever have any questions or need assistance in the future, feel free to reach out. Happy bidding, and we look forward to having you join more auctions on HiBid!

Thumbnail of user beverlyj23
5 reviews
35 helpful votes
  • Send Message
July 17th, 2020

I would say that most of the auctioneers on HiBid are ok, but some are downright unprofessional. The descriptions and pictures are very poor in most cases. Some never answer their emails. Most of them deal with third party shippers who charge very high shipping charges. One of these shippers sent me a box of broken dolls and never repaid my $147 charges. I've learned the hard way to never deal with any that use these third party shippers. I don't bid on any item that the auctioneer doesn't answer my emails. And I'll never deal with any that charges my high bid when the highest bid was way below my high bid. HiBid can be good if you are very careful.

Thumbnail of user daniels4001
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

It is very easy to watch an item and to make a bid. It is easy to see when the auction will end and how long is left before an item sells. If someone bids when time is low the time for that lot is extended so everyone who wants to can place a higher bid.

Reason I chose this business:

During covid the outside auctions closed and the auctioneers started selling online on HiBid.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that you find it very easy to watch items and place bids on HiBid. We strive to provide a user-friendly experience and make it convenient for you to track auctions and participate in bidding. The visibility of auction end times and remaining time for each item is designed to keep you well-informed and help you make timely bidding decisions. The bidding extension feature ensures fair competition by allowing everyone interested to place higher bids if desired. Your satisfaction is important to us, and we appreciate your support. If you have any further feedback or suggestions to help us enhance your experience, please feel free to share. Thank you again for your kind words!

Thumbnail of user davidd2253
1 review
8 helpful votes
  • Send Message
November 11th, 2020

This company is not upfront with how they advertise the products for bid. They offer a lot of 20 glasses which you think you are bidding on all 20 but in fact your bidding on just one. I got scammed and I think a lot of other people did thinking that the bid was for the whole lot. Apparently paid $28 for 20 beer glasses. That works out to $560 for beer glasses! I'm fighting this!

Thumbnail of user gregt500
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

I spent too much money too fast! But that's a good thing. I got a lot of great things at a great price!

I also like that there are so many different auction companies so I can just participate in just the one HiBid platform for different auctions.

Reason I chose this business:

I like the search function so I can find actions close by and avoid shipping charges.

Thumbnail of user johnh9084
1 review
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

I've used HiBid for awhile now. I've had both good experiences and bad. This auction was another good one. Pick-up times were posted so after the auction I went by the next day and was quickly greeted and given my item.

Reason I chose this business:

HiBid continues to be a well laid out and easy to use site, and the one time I had an issue they were quick to step in and address it.

Thumbnail of user rogerf469
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Using the live bid process was easy 7ae & follow along with. Really couldn't suggest any enhancements on Hibid side of operations. Would prefer sellers side be required to put in a minimum criteria description of products sold. A model # and picture solely does not garner confidence on bidding. Less said equals less value in my opinion.

Reason I chose this business:

Migrated over with sellers from Proxibid due to rising fee's they were having to pay.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Roger! We appreciate your feedback and are glad you had a positive experience with our live bid process. Your suggestion about requiring more detailed descriptions from sellers is noted, and we'll strive to keep improving our platform. If you have more ideas or questions, please let us know. Happy bidding!

Thumbnail of user davidc4128
1 review
0 helpful votes
  • Send Message
January 15th, 2021

I can't access any auctions with my credit card. The hibid text support doesn't have a clue on how to resolve the issue of my address not matching the credit card company. Auction companies are losing customers and bidders not being able to access the bid process...

Service
Thumbnail of user carolm732
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

I am a regular bidder and I love your system.
This was the first time though I encountered the system timing out and disconnecting me. I did end up losing one item because of the delay...but overall it's a wonderful fun way to spend money I shouldn't

Reason I chose this business:

My favorite auctions are here.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Carol! Thank you so much for your review! We greatly appreciate your continued support as a regular bidder and we're thrilled to hear that you love our system. Creating an enjoyable and seamless bidding experience is something we strive for. We apologize for the inconvenience you encountered during your recent bidding session. We understand that system timeouts and disconnections can be frustrating, especially when they result in losing an item you were interested in. If you ever encounter any issues or have any concerns while using our system, please don't hesitate to reach out to our support team. We're here to assist you and make your bidding experience as smooth as possible. Happy Bidding!

Thumbnail of user davidd5115
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

I wasn't going to bid on a few things until I was sure I got the one thing I really needed. Once I knew I was going to drive all the way out there anyway, then I could jump in at the last minute and grab a few smaller things. With some sellers, the auction is hard to follow once items start closing, but this one worked just like it should. I got the one main thing I wanted and a few other goodies.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for sharing your experience with us! We're glad to hear that our auction platform worked well for you and allowed you to strategically bid on the items you wanted. We understand the importance of being able to follow the auction and make timely decisions. We appreciate your feedback and hope you continue to find success in future auctions on our platform. If you have any further comments or suggestions, please feel free to let us know. Happy bidding!

Thumbnail of user esthera241
1 review
1 helpful vote
  • Send Message
January 22nd, 2024
Verified purchase

The crew were extremely helpful in locating items, helping with loading them in vehicle. 13 items took less than 30 minutes to locate and get loaded. Super efficient and helpful.

Reason I chose this business:

Local area, close to home.

Thumbnail of user patb893
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

Easy to get on. I used to have a hard time getting to the auctions on hi-bid. Easy to stay on. I used to get knocked off often! Easy to bid. I used to struggle to get my bid placed. It seemed the last changes to the website helped a lot.

Reason I chose this business:

Friend told me about a UTV for sale

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Pat! We appreciate your positive feedback and are glad to hear that the recent changes have improved your experience on HiBid. We're here to make bidding easy and enjoyable for you. If you ever have any more feedback or questions, please don't hesitate to let us know. Happy bidding!

Thumbnail of user nicoleo156
1 review
8 helpful votes
  • Send Message
September 22nd, 2019

They had amazon returns with a value of "$2500". When I picked it up half the boxes were just a part of what should have been there. Ie. Empty plastic case that used to have tools in it etc. And even if boxes had products in it, it wouldn't come close to $2500. I tried to email platinum and they ignored me. Also hibid has no one to contact to complain to

Thumbnail of user adamm1556
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

Bidding was easy and convenient, navigating the app needs to be better, more return menu options, and easier search functions. Should be able to favourite and follow different auctioneers. Have more favourite search options.

Reason I chose this business:

Lots of auctions in one place

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your feedback. We appreciate your positive comments regarding the ease and convenience of bidding. We also value your suggestions for improving the app's navigation and search functions. Your input plays a crucial role in shaping the future development of our app, and we appreciate your support.

If you have any additional suggestions or questions, please don't hesitate to reach out to our customer support team at (844) 775-4774. We're here to assist you and value your participation in our auctions. Thank you again for sharing your feedback, and we look forward to serving you with an improved app experience in the future.

Thumbnail of user elizabetho1075
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

I love the HiBid site for finding and bidding on local auctions. My rating would have been a 5 star but for 2 small issues. 1. Sometimes when you click an item and then close it, the webpage takes you back to the top and you have to scroll down again. More of an annoyance than anything, and it only happens sometimes. 2. Sometimes the images don't match the descriptions, so you have to keep an eye to make sure what you are bidding on. Again, only happens occasionally - overall - awesome experience with the site.

Reason I chose this business:

Lists all the local auctions - easy to use

Thumbnail of user jamese1962
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Love auctions like that the different auction houses have different items. The only thing don't like is all the different auction fees. Wish was standard auction fee. Also don't like shipping fee above shipping charges. I would buy more but have to also figure all fees into price.

Reason I chose this business:

Like different items each auction house

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your feedback and for enjoying our auctions! We understand that different auction houses may have varying buyer fees, ultimately this is up to the auctioneer and their business needs. If you have any specific concerns about buyer fees or shipping, we encourage you to contact the auctioneer directly for better assitance. Happy bidding!

Thumbnail of user jefferym102
1 review
5 helpful votes
  • Send Message
September 30th, 2019

I was on Hi Bid Sunday 9/19/19 bidding. I was winning the auction, then it close and allowed onsite bidding. Why bid on HiBid when it will close on only allow onsite bidding. If this is the case, why bid. I called Hi bid and was told that the auction companies have their own rules. Dont understand why HiBid would allow companies with that policy, it's HiBid web site. HiBid just said sorry. I said goodbye to HiBid. I am sorry that I strayed from proxibid.

Tip for consumers:
Be careful about the auction companies rules.

Thumbnail of user jmvb
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

The site is setup to make finding local auctions easy. The catalogs are simple to navigate and bidding is super easy. Whether you're bidding early or doing a live auction, bids go in quickly with a click of a button. It's a great service and makes online auctions a breeze.

Reason I chose this business:

I chose HiBid as a buyer due to it's simple layout and easy bidding. It also seems to be a popular service for sellers in my area.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, LMV! We're thrilled to hear that you find our platform easy to use for bidding and that it simplifies your auction experience. We appreciate your feedback and are here to provide you with the best auction experience possible. Happy bidding, and we look forward to serving you again!

Thumbnail of user geraldw531
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

I'm retired and resell to stay out of my wife's hair and to provide funds for local rescue shelters. I can't blow and go like I used to and I don't do well in crowds so HiBid allows me to conduct my passion from the comfort of home

Reason I chose this business:

Has best selection of local auctions

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for sharing your story, Gerald! We're delighted to hear that HiBid allows you to pursue your passion and support local rescue shelters. If you ever need assistance or have any questions, feel free to reach out. Happy bidding and reselling!

Thumbnail of user richardo780
1 review
3 helpful votes
  • Send Message
October 24th, 2020

Bidding before the fair warning many time was not recorded, or unable to get a bid listed. Items not listed appeared out of no where. Items I was bidding on disappeared, poof, gone, and there was no fair warning. I was bidding, and poof, the item was gone.

Thumbnail of user johns13476
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Hibid is easy to search for auctions, Items, or items I am watching. Bidding is fast and easy. The total bid amount at the top is nice, but when my wife sees how much I have spent I sometimes I wish I could hide the total. Overall a great site. I have used others and this is, by far, the best.

Reason I chose this business:

Great auctions listed and easy to use.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're thrilled to hear that HiBid is your go-to auction site and that you find it easy to search for auctions and items. We're glad that bidding is fast and easy for you, but we understand the predicament of the total bid amount being visible to your wife. We can't help you hide the total (yet), but we can suggest some clever excuses like "Honey, I'm just investing in our future collectibles empire!" Overall, we're delighted to be the best site you've used, and we appreciate your support. If you have any more feedback or need support, don't hesitate to contact our bidder support at (844) 775-4774. Thanks again for your review, and happy bidding!

Thumbnail of user markg3614
2 reviews
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

My card was denied at one auction bidding on 3 auctions using my credit card as payment My card was denied way before auction was over at one auction while the other two it was accepte. The auction that denied let me bid on items then all at once they said card was denied. This was fishy. Not happy.

Reason I chose this business:

Easy to use and dont have to go anywhere until auctions os closed

Thumbnail of user joanf186
1 review
10 helpful votes
  • Send Message
November 11th, 2020

I purchase many items at online auctions. I have found HIbids venders very unprofessional: 1. Not providing pickup info details clearly and in a timely manner, 2.not answering Emails, 3. Not providing lots purchased or providing complete purchased lots, 4. Giving incorrect or incomplete Details in pictures and discrepancies in empty boxes and bottles, 5. Arrogance in owner's customer service verbal communication, 6. Not providing receipts after numerous requests.
DO NOT USE THIS AUCTION!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

How do I know I can trust these reviews about HiBid?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HiBid?