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HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.
Proactively asks for customer feedback
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3,078 reviews
After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!
In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.
No issues, the bidding process was super easy and intuitive.
HiBid notifies me of local auctions
I couldnt get all items packed up t when I went back next day some of the larger milkglass items were gone from the auction wagons they said I couldnt remember getting them already. It's a scam they disappeared 6 large milkglass peices then lied said I couldnt remember what all I'd picked up day before. It was my word against theirs. Do not recommend D. Buntin auctioneer service at wayland mo. No way to dispute them. Hi Bid is not Better Buisiness Bureau accredited.
Tip for consumers:
Take a second person with you as a witness
Products used:
Glass wear
Easy to use fast approval I wish you would rate sellers an auction providers I have bid on some auctions were they took as long as 8 weeks to ship shipping was extremely expensive more so then normal some items I received were not as described I prefer in house shipping an up front cost
Local auctions
Thank you for your feedback! We appreciate your suggestion to have ratings for sellers and auction providers. We understand the importance of transparency and accurate descriptions when it comes to online auctions. We continuously strive to improve our platform and ensure a positive experience for our users. We will take your feedback into consideration as we work towards enhancing our services. If you have any specific concerns or issues regarding an auction, please don't hesitate to reach out to our support team. We're here to assist you.
I had saved several things to watch and then placed bids. A few of them. Easy process and easy to keep an eye on things.
I didn’t. Apparently the auctioneer did.
Thanks, William, for your awesome review! We're delighted to hear that you found our bidding process smooth and convenient. Keeping an eye on items and placing bids should be hassle-free, and we're glad we could make it easy for you. Happy bidding
Easy process. Arranged easy pickup. Larry was very helpful.
I came across the auction on Facebook.
Thank you for your feedback, Riley! We're delighted to hear about your positive experience with us. Making the process easy and providing helpful service is our priority. We appreciate you choosing us, and we hope to assist you again in the future! Happy Bidding!
I live in Ontario Canada. Since the last few updates I have found I don't automatically go to HiBid Ontario. When I put location as Ontario and look for sports cards within 50 or 100 miles I get inconsistent results. Sometimes Ontario, sometimes US and other times a mix. If I type everything myself (not thru the search) I get the right results, but if I go back one page I don't get the last page I was on, I get strange results. Each time there's an update the program doesn't seem to work the same as it did - from an accuracy perspective. This is very frustrating when I only want Ontario (Canadian) listings, which used to happen when I used the Search function (which I do a lot), with a location of Ontario. I also have to go to HiBid Ontario myself, and I didn't have to before. Help Please! Stephen
Thank you for reaching out, Stephen. We understand your frustration! Our development team is currently aware of this intermittent issue and is working on a resolution. In the meantime, you can check out our state/region map here: https://hibid.com/home/stateauctions/ and our short instructional video here: https://hibid.com/info/help on how to navigate searches by location. Your support is greatly appreciated, and please rest assured that our team is actively addressing this problem. Should you have any additional questions, please don't hesitate to contact our bidder support team at (844) 775-4774. Thank you for choosing HiBid.
Appears to be fair and keeps moving...just one in question, appeared that I was high bidder but it just shows closed and status. Still have not got my invoice and am beginning to be a little worried
Thank you, Ronald! We appreciate your feedback. If you ever encounter any discrepancies like the one you mentioned, please reach out to our support team. We're here to ensure your bidding experience is smooth and fair. Happy bidding!
I advise all those who are bidding to stay away from Curts on line auctions from Lawrenceburg tn... they sold me a bracelet and called it 14k. And it was actually one of those stainless steel magnetic bracelet and easy to see not gold. When he sent my receipt he had his picture on it and giving me the finger... as to say. I got your money... wont answer phone or txt
Products used:
jewelry
I have been buying on HIBID for 3 years. I have really not had many issues, but recently I had an issue with a seller that put blatant lies on the site about me. HIBID refuses to help even though I have the proof the item was never delivered until 2 months later and I REFUSED the item and it went back to the seller. This seller said I receive items and then charge back. I have never done this. HIBID has no way for me to refute this by putting a reply, they won't return calls to see evidence to remove the post and will not even let buyers see what sellers are posting about them. The company is poorly run, but most sellers are great.
Products used:
Buying Coins from individual sellers.
Descriptions are becoming less descriptive. Defensive? I buy guns. The lack of adequate descriptions hinders my ability to make informed decisions resulting in fewer and smaller bids.
Fast, easy, many choices.
The HiBid system is great. Hard to believe how efficient it is. Most of the auction companies are very good. A few are not so good. A report system or chat room to bring heat on bad actors would be helpful. Concistant premiums and shipping fees would be a help. Charging higher premiums to HiBid bidders doesn't make sense. I am no longer bidding when onsite bidders get a better deal than I do.
Dealer recommendation
I have used Hibid's Ontario site, successfully and satisfactorily, for over 2 years. Unfortunately Hibid's new search format keeps reverting back to USA auctions after one Ontario lot category has been accessed. I did talk to a Hibid rep on this persistent issue. Unfortunately, I have had to discontinue using Hibid and resort to checking known Ontario auction sites independently. This has obvious limitations, however, it is the only way for me to search restrictedly and successfully for only Ontario auctions. Hopefully, this is just a soon to be resolved technical glitch in Hibid's new search format.
UPDATE: I am now finding HIbids site easier to use. I think this may be due to a refinement of their format and my becoming better acquainted with it. Thank you Hibid for reaching out to me.
Products used:
Royal Doulton Items, Jewellery, Mirrored Compacts, Books & Cases, Antique Decor, Garden Planters, etc. Items were either shipped or picked up.
HiBid has everything ready and listed, what ever it might be just type in the items you like to bid on and HiBid will only give you those items listed if you click on and item you can then go to the auction or catalog which the items were chosen from very simple.
The simplicity of the process as a whole
Thank you for the fantastic review, Travis! We're delighted to hear that you find our platform straightforward and easy to use. Our goal is to make your bidding experience as smooth as possible, and it's great to know that you've had a positive experience with us. If you ever have more feedback or questions, feel free to reach out. Happy bidding!
I am not very experienced with internet auctions. Their info of please read before bidding is very informative and easy to understand. I do like that you can see several sites under one roof.
I saw an internet ad and thought why not look and see.
Thank you, Linda M! We're thrilled to hear that you've had an enjoyable experience with HiBid, especially as someone relatively new to internet auctions. We aim to provide clear and informative information to make your bidding process as straightforward as possible. Seeing multiple auctions in one place is a key feature of HiBid, and we're delighted that you find it convenient. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and are here to help with any aspect of your bidding journey. Happy bidding!
Easy to bid easy to follow items pictured well listed good
Thank you for your wonderful review, Gloria! We're thrilled to hear that you found our bidding process easy and our listings well-presented. Your satisfaction is our priority, and we're delighted to have provided you with a positive experience. Happy bidding!
Very good so far but wish the descriptions were better. Would have bid on more!
Also pick up times were wrong. I waited over an hour after making sure that I was on time
Because I found something I wanted to bid on.
Very good so far but wish the descriptions were better. Would have bid on more!
Everything went smoothly. Customer service was great.
Saw on the net
Thank you for your fantastic review, Scot! We're delighted to hear that everything went smoothly for you and that you had a positive experience with our customer service. Your satisfaction is important to us, and we're glad we could provide you with great deals and excellent service. Happy bidding!
A simple and easy interface to auctions around the US. I wish that there was some consistency of administrative and shipping standards among the auctioneers - that is perhaps the only downside
Convenience
Thank you, Mathew! We appreciate your positive feedback on our interface. Your input is valuable, and we'll continue striving to enhance our platform. Happy bidding!
I signed up for the auction I bid on two items and won both bids.Good experience.
I spoke to a Gentleman that informed me I will receive a email with my invoice and it will tell me what to do.
I was told about so I checked it out.
During the live bid, many times your implementation of graphql failed and causes error 5xx
The wait of 60s for the refresh makes non sense when you are under 3 minutes for the closing. I had to keep forcing the page refresh, and then had more issues with graphql
Thank you for the feedback, Ricardo. We appreciate you bringing this to our attention. Your input helps us improve the user experience. If you encounter any issues in the future, please feel free to reach out, and we'll do our best to assist you. Happy bidding, and we hope your next experience is smoother!
Had a little trouble on my end. Something locked up midway through the sale. I couldn't bid but I was able to monitor everything. I don't know what caused that.
Interested in the items in the auction.
Thank you for your positive feedback, Jerrold! We're glad you found the platform easy to follow. If you encounter any issues in the future, feel free to reach out to our support team for assistance. Happy bidding!
I absolutely love everything about it. Put in a little time and you can really scoop up beyond fabulous deals.And the memories items can bring back takes me back down many roads.
Brian, thank you for your fantastic feedback! We're delighted to hear that you're enjoying your experience on our platform and finding fabulous deals. It's amazing how items can evoke cherished memories. We hope your journey down memory lane continues to be a delightful one while you discover great items. If you ever have any questions or need assistance, feel free to reach out. Happy bidding, and here's to more memorable finds!
Amazing experience and the suspense if I win or I did not win.
A friend introduced me in Hibid
Thank you for your glowing review, Roberto! We're thrilled to hear about your amazing experience and the excitement of bidding. We're glad your friend introduced you to HiBid, and we hope to continue providing you with great experiences. Happy bidding and may the suspense always keep you engaged!
I had a good time bidding, no one came in to place a bid with 8 seconds to go, that is annoying. It has been a while since I have taken part in this auction, I will be back soon.
There are a lot of auctions to view.
Mary, we're delighted you found the bidding process easy and enjoyable! We're looking forward to having you back at our auctions. If you ever need assistance, don't hesitate to reach out. Happy bidding!
Very easy and you can bid from home or anywhere.I have never had any trouble with the auctioneers. The only suggestion I would make is go to the auction preview when possible.
Easy and convenient
STAY CLEAR OF THIS RIPOFF - Won an $8 item on bid, I live and hour from the auction house. I requested shipping. Item weighed 1 oz. They charged me $11.25 handling fee and $3.95 shipping first class mail. $15.20 total - more than the item. Handling fee of $11.25 REALLY. Stay away from this rip off joint. - DONE WITH HIBID Auctioneers
Tip for consumers:
STAY CLEAR
Products used:
1 0z. silver bar
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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you, Bruce, for your fantastic feedback! We're thrilled to hear that you found our online auction process super easy and intuitive, with no issues encountered. We're glad that HiBid's notifications help you stay informed about local auctions. We appreciate your support and look forward to providing you with more seamless auction experiences in the future - Happy Bidding!