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HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.
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3,078 reviews
After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!
In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.
The bidding process is easy enough, but these auctioneers are getting damn carried away with these bidders premiums. Anything over say 7-8% is just gouging.
Thats who was handling the auction near me.
It's easy to bid and you can follow it live as the closing gets near
Had a question about how payments worked
Facebook post of an upcoming auction near me
I had no issues if I used my laptop or desktop but the app on my phone always kept crashing and I would have to start searching again. A bit annoying.
Availability near me
Auction house in mt. Vernon IL is a scammer can't trust this lady! Sold something At auction and never get it, fully lair Said car accident, Ignore the customer.
I hate the new website, it's not user friendly at all. A lot of people that use it agree. You made worse instead of better. Have no desire to search anything because it's so frustrating.
Tip for consumers:
The new App and the website layout is terrible and not user friendly. The Auction are good! I can honestly say I have had no issues with customer service.
Won my bid. Within hours I received an email confirmation of paid in full and they already had my small item packaged and ready to ship. Very organized!
Better than travelling to an auction...
They make false representations on coin grades and quality to induce bids well above market value. Buyer Beware. The raw coins offered here are not what they represent.
Tip for consumers:
If the coins are raw, they have problems and are not as represented
Products used:
coins
New rule od anything under$20 os final sale whether it's not working or missing parts is terrible
And items over$20 they still will not return
Do not deal with this criminal organization
We're sorry to hear about your experience. Pleae keep in mind, return policies are determined by each individual auctioneer. HiBid does not set these policies, as auction houses have their own terms and conditions.
If you're dissatisfied with an auctioneer's policies, we recommend reaching out to the auctioneer directly for assistance. They may provide clarification or assistance regarding your concerns.
We apologize for any inconvenience you've experienced and appreciate your understanding. If you have further questions or concerns, feel free to contact our bidder support team at (844) 775-4774. Thanks!
The owner of this website and all those who enjoy taking advantage of others along with them, they will have a special place in hell... that's all I'm going to say.
Buying On hI bid has been a lot of fun but recently I've noticed I need to read the fine print carefully on certain Auctions by certain companies cause some of them are charging outrageous buyers premium.
Seems to me like Hi bid is there for the seller more than the buyer?
When I Chose hi bid it was due to all the great deals I could find. As well as some kick a** guns that I'm sure it will be banned from being on the auction platform soon.
Thank you for your review and feedback. We're glad to hear that you have found great items and deals on HiBid. We understand your concern about buyer's premiums and we strive to educate and highly encourage auctioneers selling on our platfrom to provide transparency in their auction listings. While we try to work closely with auction companies to ensure accurate and fair information, the buyer's premium do vary from auctioneer to auctioneer and it is ultimately determined by their business policies. We encourage our bidders to carefully read the terms and conditions of each auction to understand the fees involved. If you have any specific concerns about a particular auction, please feel free to contact the auctioneer directly for better assistance. We appreciate your support and hope you continue to enjoy your bidding experiences on HiBid!
It has went smoothly. I haven't any issue as of yet. But stating that you need to reply to your email after you've won the bid in order to get shipping accomplished is key in my opinion.
Was just looking at some coins and decided to try it out
Thank you for your review! We're glad to hear that your experience has been smooth and issue-free so far. We appreciate your feedback regarding the auctioneers business policy of contacting them for shipping arrangements. We understand this is frustrating, however, this pertains to their business policies as they may just be getting into the world of shipping items from their auctions. Usually small time auction houses began this way and we encourage our bidders to contact the auctioneer for better assistance and communication.
Love bidding and getting a great deal, it seems the more people who learn of these auctions, the less deals can be found, but ya find a diamond in the rough some times.
Easy computer bids
Hello Keith! We appreciate your positive feedback and are thrilled to be a part of your journey in finding those hidden gems. If you ever need assistance or have any questions, feel free to reach out. Happy bidding, and may you continue to uncover those diamonds in the rough!
After finding the site and products of interest I had decide to start an account. This was way easier than I had hoped for. No problems what so ever. Looking forward to future auctions.
There is such a variety of items to bid on. You can search for an auction in your area and start placing bids. Its fun and easy..
I have been using Hibid for a few years now. I love going to Auctions and during covid there were no live auctions. I searched for auctions in my area and Hibid came up. I much prefer it to live auctions. You can take your time before the auction and really look at all the available products to bid on.
Yeah... buyer beware. Mistakes happen, but DONT pass on forgeries or fakes knowingly and expect some one to be able to tell if its real from a 2x2 pic! Best TO STEER CLEAR AND SAVE YOUR MONEY AND HEADACHES! Especially watches. ROLEX in particular are MOSTLY FAKE. NO BOX OR PAPERS FAKE FAKE FAKE! Like our $#*! president!
I am a 15 year customer with excellent feedback in every aspect of this process. I have outfit my entire business, sales items and offices with hibid items as well as purchased for personal use. I have had my first horrible experience from a US based auction "Property 1 Vegas LLC". I have tried repeatedly to contact them via various methods and i have been ignored. It was a vacation auction. Stated throughout auction was that I had 18 months to use. I purchased 10 vacations. What it did not state in the auction is that I could only use 1 every 12 months thus making it impossible to use my 10 vacations. This directly contravenes the sellers code (sec D- must disclose details) and was deliberately misleading. I am asking for a refund for the vacations that I cannot possibly use.
Up until this experience I have had nothing but good things to say about the 25 or so auction houses that I have dealt with until now. Not every item was perfect but I genuinely believe that an honest attempt at honesty was made and in I got a good deal in the process. If a moderator reads these comments, then if you could intercede on my behalf that would be appreciated.
Julie
Tip for consumers:
Hibid=excellent, regular customer for 15 years for both business and personal
Property 1 Vegas = horrible experience
Products used:
Purchased 10 vacations, can only use 1 due to their failure to provide conditions of sale
First time experience.
Bidding was effortless. Most of the pictures and descriptions were adequate. Pick up was smooth and effortless.
Look forward to future events.
The selection and variety of items listed. Most meet my needs. Represent many auction houses.
Welcome, Stephen! We're thrilled to hear your first experience was smooth and effortless. If you have any suggestions or if there's anything specific you'd like to see improved, feel free to share. Happy bidding, and we hope to see you again soon!
Home for scammers- allows auction houses to make fake charges to registered
Bidders. Maybe these charges will not be noticed. We did and caught them at it.
BEWARE!
Tip for consumers:
Be cautious and watch for extraneous charges
Never receive the winning bids from multiple auctions from Trice auction. Can't get any communication from the aTrice with phone and email. Because it's HiBid sponsor auction, I called them for help. The only help that received was the Trice auction phone number. Use proxid bid.
Always a great experience bidding, payments, and pick-up with this auction house.
Accurate descriptions and will let you know if there is any issue with the lot.
Here in my city.
Thank you for you review on one of the auctioneers selling on our platform. We'll make sure to pass this feedback to them. Happy bidding on HiBid!
I don't like the soft closing. Set a cut off time and all bids are final.
I like the format
Thank you for your positive feedback, Robert! We're glad you're enjoying our auction format. It's worth noting that while some auctions may utilize a soft closing feature, it's at the discretion of the auctioneer and not all auctions on HiBid employ this method. We appreciate your support and hope to continue meeting your expectations in future auctions. If you have any further questions or suggestions, please feel free to reach out - happy bidding!
Just love winning a bid, always have great items. I'm here every week!
Great site company
I won some vinyl albums from Marley Auction in Tennessee, they sent me all but Michael Jackson "Off the Wall". I have sent 3 emails to find out why no response, there is no phone number, no way to get in touch besides email. I paid for Michael but did not receive Michael. AVOID AVOID AVOID They are by far the worst auction house I have ever dealt with. I buy quite a bit off the Texas group and have NEVER had one bit of trouble. The auction houses there are great. Stay away from MARLEY AUCTION IN TENNESSEE!
Tip for consumers:
There is no way to get in touch but through email. They do not respond ever. I have sent 3 emails and zero response. They kept my money and kept my merchandise too. Shady group and should not be allowed on HiBid. I use Texas Hibid a lot and have never had a problem with any of the other auctioneers. They are all so nice and responsive. Also they give you phone numbers, emails and get right back with you. Marley's never responds NEVER.
Products used:
Vinyl Albums
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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you for your positive feedback, Bill! We're delighted to hear that you found our auction platform easy to use and enjoyed the live bidding experience. We apologize for any confusion regarding payments, and we're here to help clarify any questions you may have. Please don't hesitate to reach out to our customer support team for assistance with payment inquiries or any other concerns you may have. We're committed to providing a seamless auction experience for our customers, and we appreciate your support. We hope to see you at our future auctions - happy bidding!