• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user thed231
2 reviews
0 helpful votes
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December 15th, 2023

I buy a lot of notre dame stuff. Every other week, a company from post falls idaho posts 3/4 if all posts of single notre dame cards that noone ever bids on! They re practically worthless. Yet, every other week...there tjey sre again. I counted the 6 first pages of 25 listings and 114 out of 150 listings were idahos cards with not a single listing of yhe 114 even having one bid! What a waste of time for everyone! The starting bid is usually 48 cents! Never get a single bid and they keep listing tnem, hogging all the room! I got to see 36 listings from all the other companies out of 150 total! Something should be done! The cards arent worth anything and i dont get to see other auctions items cause of this selfish idahoan auctioneer! It really sucks and i ve written tnem several please stop letters and even offered them 20 to quit listing all tnese worthless single cards. This should be illegal! Its grotesque!

Tip for consumers:
i tried uploading pics but it wouldnt let me!

Thumbnail of user jayn635
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Couldn't be easier to keep up and submit bids. Having to submit a review with at least 50 characters is why most people doesn't do them.?mmmmmmmmmm hope that was enough

Reason I chose this business:

Seems to have information on all types of auctions

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We appreciate your 5-star review, Jay! We understand it can be tempting with all the great items up for bidding. Your feedback is valuable, and we're grateful for your comments. If you ever have more to share, please don't hesitate to reach out. Happy bidding!

Thumbnail of user michelley837
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

My experience was great from start to finish! The ease of the process made me feel very comfortable. I will definitely recommend to my friends and family.

Reason I chose this business:

I saw that there was an online auction with some things I was interested in so I gave it a shot.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Michelle! Thank you so much for leaving us a review! We're thrilled to hear that your experience with us, from start to finish, was great and that our platform's ease of use made you feel comfortable throughout the process. At HiBid, we strive to provide a seamless and user-friendly experience for all our customers. It's wonderful to know that our efforts have paid off and that you found the entire process easy and comfortable. We believe that simplicity and convenience are essential in ensuring that our users have a positive and stress-free experience. Thank you for choosing our platform and for recommending us to your friends and family. Happy Bidding!

Thumbnail of user sams1203
1 review
1 helpful vote
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June 1st, 2021

Lots of fake bidders and dishonest sellers and the worst thing is that you can't deactivate your account and it allows sellers/auctioneer to see your maximum bid

Service
Value
Shipping
Returns
Quality
Thumbnail of user joaeb
1 review
0 helpful votes
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February 21st, 2023

This people on ONE STOP AUCTION SHOP want to charge me 108.00 DLLs for shipping.for 4 small collectibles cars 7 inches long and a barometer like 1 foot long and a clock box around 1 foot long.108 DLLs for shipping.this items weight around 4 lbs.all together.DO NOT BUY ANYTHING IF YOU GOING TO GET IT SHIP.they will screw you on shipping.this people can't be thrust.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user leslies845
2 reviews
0 helpful votes
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July 1st, 2023
Verified purchase

I have used HiBid twice and each time was flawless. I didn't get everything that I wanted because of being outbid on some items. The purchases that I did make were effortless picking up. What a BLAST

I could no longer see the auction that I was bidding on and had to search for it. The auctioneer was very helpful to me.

Reason I chose this business:

It appeared on social media and I checked it out.

Service
Thumbnail of user deonta
1 review
1 helpful vote
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January 9th, 2024
Verified purchase

So glad that I found this website. It is everything I've been looking for when it comes to public auctions!

Reason I chose this business:

Nothing else like it.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Deontá! We're delighted to hear that HiBid is everything you've been looking for in public auctions. We appreciate your support and look forward to providing you with more great auction experiences. If you ever have questions or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user davet1210
1 review
1 helpful vote
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March 23rd, 2024
Verified purchase

During the auction have issues using iPad to monitor. Used to work fine then stoped.

Reason I chose this business:

Massive amount of venders

Thumbnail of user lannyy2
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Have to fast other then that it's kinda hard with some items u can't be on site to see it. Like hearing a car run or testing other things more information on surtain items

Reason I chose this business:

My family estate

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thanks for the review! We're glad you find bidding on HiBid fun and different. Enjoy the experience!

Thumbnail of user dougm924
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

My experience was very good and it was very easy. Very happy as long as shipping is good I think everything will work out. I'm looking forward to buy more stuff from you. Thank you.

Thumbnail of user jamesc7377
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Quick and easy. They have many auctions that are very close to me and saves me from driving to Vegas or paying for shipping.

Reason I chose this business:

It's local auctions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you so much, James, for your fantastic review! We're thrilled to hear that you found our platform fast and easy to use on mobile. We're here to make your auction experience as seamless as possible, and we appreciate your support. If you have any questions or need assistance, don't hesitate to reach out. Happy bidding!

Thumbnail of user andrewc351
4 reviews
5 helpful votes
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May 20th, 2021

Encore Auctions: Bought 6 items and all had issues: we were disgusted
No email nor voice mail response from the company (1 hour trip to get this junk)
Router - dead board, Coffee maker - used!, Bissel vac grossly used (disgusting), SH can (broken)
Why would Amazon allow these broken, used and maggoty items to be resold?
THESE AUCTION SITES NEED TO BE SHUT DOWN

Tip for consumers:
AVOID THESE AUCTIONS

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisas2430
3 reviews
0 helpful votes
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August 8th, 2023
Verified purchase

The bidding goes quick, smooth and simple. My only issue was that a few of my items said outbid only to learn I had won-great but I bid on other items thinking I was buying less

They are prompt and helpful. My only regret with the site is that when I registered to bid my card was declined. I wish I was made aware before I won items. I would not have bid until I cleared up my issue to avoid paying the premium due to an unseen situation.

Reason I chose this business:

The website is clear and very well laid out. Easy to register and customer service is quick to respond.

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for sharing your feedback, Lisa. We appreciate your positive comments about the smooth and simple bidding process on our platform. We apologize for any confusion you experienced regarding the "outbid" status and subsequently winning items. In some cases, auctioneers may choose to accept backup bids if the winning bidder's payment or other details aren't confirmed. We recommend reaching out to the specific auctioneer for more information on their policies. If you have any further questions or need assistance, please don't hesitate to reach out to us or the auctioneer directly.

Thumbnail of user ering498
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

So, I say it is way too easy to bid, because it is! Absolutely easy to bid and sometimes get carried away, but it is well worth it! The products are mostly of good quality!

Reason I chose this business:

Ease of use!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Erin! We're delighted to hear that you find it way too easy to bid on HiBid. While the thrill of bidding can be enticing, we're thrilled it's well worth it for you. We appreciate your feedback on the quality of products. If there's anything specific you love about our platform or if you have suggestions for improvement, feel free to share. Your choice to be part of HiBid and your positive experience are what drive us to make bidding even more enjoyable for you. Happy bidding!

Thumbnail of user dianee943
2 reviews
0 helpful votes
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May 28th, 2023
Verified purchase

I love your site however the phone app is not user friendly. It is difficult to go back to last item, you have to go all the way out and then start over.

Reason I chose this business:

Easy to find whatever I am looking for!

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Diane, thank you for your review! We appreciate your kind words and your feedback regarding the usability of our phone app. We apologize for any inconvenience you may have experienced with the app's navigation.

Thumbnail of user brendap716
1 review
0 helpful votes
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February 27th, 2021

If you like paying for broken items. Then hind is for you! They are quick to debit your account but slow about helping you when the time comes to pick up your items. It's a cluster you know what when time comes to pick up your items. There is no organization, they let other bidders who have won items pick and paw through y of ur items scattering them and damaging them. And offers you no solution for broken items. They are a bunch of crooked crooks. STAY FAR AWAY FROM THEM UNLESS YOU JUST LIKE GIVING YOUR MONEY AWAY!

Products used:
Absolutely none out of a 500.00 purchase!

Thumbnail of user michaelb6813
1 review
6 helpful votes
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September 17th, 2021

This review is to cover both the good and bad. I have at least one bid on a hibid auction at all times. I would say 95% of the auction companies on hibid are legit and do their best, however, there are a few bad apples...

Some shill bid. Its legal if they tell you... ethical... maybe... moral... nope!

Below is a screeny from Aaron Joseph auctions terms. They will bid up to the amount of the reserve... how do they know what Your reserve is? It has been verified that hibid auctioneers can see bidders max bids, thus can and will bid it up.
I also want to let you know on shipping... lots of these companies use 3rd party shippers. Again, most of these are just fine. They are a bit more expensive but they pack well... most of them...
The auction company wipes their hands of any responsibility once they give to 3rd party shippers then you are at their mercy. Recently, i had a shipment of 16# come to texas from South Carolina that was supposed to have 1400 declared value. It came normally packed and all good but with only $100 dv. The shippers charge was $115. I did all the math from speaking with them and quotes from UPS the total should not have been over $70... with dv of $1400

Just be careful out there... read the terms, call the shippers...

Service
Value
Shipping
Returns
Quality
Thumbnail of user bethanyb221
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

HiBid makes it so easy to see the products available in an auction and the bidding process is super easy! I have already bid in a few of their auctions and have had no problems with anything!

Reason I chose this business:

Super easy way to attend an auction. Best way to see auctions that are further away from me, that I might not hear about otherwise.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Bethany! Thank you so much for your review! We're thrilled to hear that you've had such a positive experience with HiBid. Making it easy for our users to explore the wide range of products available in our auctions and ensuring a seamless bidding process is at the core of what we do. We're delighted to know that you've already participated in multiple auctions and encountered no issues along the way. Providing a smooth and problem-free experience for our users is our top priority, and your feedback reaffirms that we're on the right track. Your continued support and participation in our auctions mean a lot to us. If you ever have any questions or need assistance, feel free to reach out to our friendly customer support team. We're here to help! Once again, thank you for taking the time to share your positive experience with others. We look forward to serving you in future auctions and making your HiBid journey even more enjoyable. Happy bidding!

Thumbnail of user joanr771
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

The items wording was
Not the picture.it was the last few second if the auction saw a picture of a grinder bid on it but the wording was air mattress.

Reason I chose this business:

A friend told me about it

Thumbnail of user jacobp585
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Site is easy to navigate, easy to watch auctions close in real time no technical difficulties. Bidding is simple and flawless. All around great auction site.

Reason I chose this business:

Items at a certain auction.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Jacob, thank you for your wonderful review! We're thrilled to hear that you find HiBid easy to navigate and enjoy the real-time experience. We strive to provide a seamless and flawless bidding process for our users, and your feedback reaffirms our efforts. If you ever have more auctions to explore or any questions, we're here to assist you. Happy bidding, and we look forward to seeing you at our future auctions!

Thumbnail of user jamesl4666
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Site was used through an estate sale auctioneer. Auctioneer organized the sale, photos and uploading of photos and descriptions to HiBid site very quickly.

Reason I chose this business:

Recommended by auctioneer

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

James, we're delighted you found the site easy to use and fast! It's great to hear about your positive experience with the estate sale auctioneer. If you ever have more auctions to explore, we're here for you. Happy bidding!

Thumbnail of user sm850
1 review
0 helpful votes
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December 15th, 2022

HiBid is a platform for online auctions only. It is not the auctioneer, nor do they directly represent the auctioneer and the items being sold. What I find troubling generally is that there really seems to be no quality control system in place whatsoever. We know that auctions typically have the least restrictive guidelines compared to all types of retail sales, but when there is an actual legitimate problem with an auctioneer, it must be reported to the state the auctioneer business is licensed in because HiBid has no responsibility. And I guess while I understand the conundrum in trying to represent thousands upon thousands of both Sellers and Buyers, it's also quite frustrating that there seems to be no accountability on the part of HiBid or at least a mechanism to have the ability to report illegitimate behavior when necessary. So, ultimately it's 'Buyer Beware', nothing new as far as that goes. It makes auction items & potential buyers accessible that otherwise wouldn't be without it & that is a big deal.

Tip for consumers:
This is a online service only, not a retail company.

Service
Quality
Thumbnail of user paula2296
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Great local auctions with the convenience of bidding from home online. Excellent communication with follow up. Great experience and now on to the next great auction find..

Reason I chose this business:

For the variety and the easy of the website and search feature. Great communication

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you so much, Paul, for your kind words and positive feedback! We're delighted to hear that you've had a great experience with our local auctions and find our website user-friendly. We're here to provide you with a wide variety of exciting auction finds, and we look forward to serving you in future auctions. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and here's to more great finds in the future!

Thumbnail of user charlesr1433
1 review
1 helpful vote
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November 11th, 2021

I bid, buy often and have for several years now. I like the platform but there's no resolution if there is an issue with a auctioneer. I won an item online but received an email 1 hour 20 minutes later from auctioneer they sold the side by side to an on-site bidder. Called hibid to report- nothing done just told issue is with the auctioneer. Any auction I have been to if there's a discrepancy or dispute the item
Bidding is reopened between the parties involved! Guess ethics is going out the window in the auction business! Same auction and auctioneer in presiding I received an email items I had placed prebids on were being removed from auction. Again. A no no in the auction industry- auctioneer who sold our parents estate had told my family we couldn't advertise something then not offer it if we changed our mind later. We needed to decide beforehand if there was somethings we wanted to keep.
Not the first time this auctioneer had done this to a buyer after searching reviews!.
Beware online/on-site auctions running simultaneously!

Tip for consumers:
No tip because there's nothing a bidder can do. Hibid, auctioneer association take a note to put in file of auction company! Wow there's some serious consequences for some shady unethical auctioneer Co practices.

Products used:
NA

Service
Value
Returns
Quality
Thumbnail of user carolg2049
1 review
0 helpful votes
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August 25th, 2023

I had an extremely unfortunate experience with John Stephens at Great West Auctions in Petrolia, Ontario, Canada. I used them for my parents estate and amongst many questionable practices a deliberate theft was set up and all my father's extensive Elvis record collections/cd's as well as other records were stolen and I have no recourse. I have spent considerable time trying to find what there was in this pristine collection to no avail and at prices that are very high. Much I could say but the end result with regards to all the other items totaled just over 400.00 which was issued by cheque to me. The prices he sold the items at were priced way less than Goodwill have sold them for. Had I been informed as to how they operated I never would have gone ahead with them and as such I will never use an auction house for anything due to this horrendous experience I encountered. As well many items listed on the online auction were not even my father's and I can't even be sure what else was "stolen". Many of his cohorts were coming in and out of the house and it was utter chaos. Obviously, my kindness to John and my vulnerability were greatly exploited. I truly hope this is not standard practice for an auction house as I wouldn't want this happening to anyone else. I had to create an account in order to post this review.

Products used:
N/A

Service
Value

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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