• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.2%
Positive
1,062
Neutral
143
Negative
188

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3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,167)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user candicew197
1 review
2 helpful votes
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January 23rd, 2024
Verified purchase

Usually have no problems. Once in awhile the system will over load and cant bid right before item closes

Thumbnail of user raymondp536
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Great experience. Able to bid on items without having to travel great distances, or dealing with the crowds. I'm too short to see over the crowds, at least on HiBid I can see what I'm bidding on.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're delighted to hear that you had a great experience on HiBid. Our goal is to make the bidding process easy, enjoyable, and inclusive for everyone. Thank you for choosing HiBid, and we hope you continue to find great items that meet your needs. Happy bidding!

Thumbnail of user brianm4256
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

My first time bidding, the instructions were easy to follow, and I picked up my product with no issues. Good experience.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Brian! We're thrilled to hear that your first bidding experience went smoothly. If you ever need assistance or have more items to explore, we're here for you. Happy bidding!

Thumbnail of user donnaa1660
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

The auction site is easy to use, offers clear information, and has a wide variety of different types of auctions. Highly recommend.

Very helpful.

Reason I chose this business:

Originally due to a local auction by Pennington Auction Company. After that through emailed offers.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Donna! We're thrilled to hear you find our platform easy to use and enjoy the variety of auctions. If there's anything specific you need assistance with, feel free to let us know. Happy bidding!

Thumbnail of user grantl82
1 review
1 helpful vote
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July 4th, 2020

I have won many good items from some good people selling on Hibid. I dont win everything I bid on but there are some good deals from reputable sellers.

Thumbnail of user ritab742
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Auctioning is the Best With Hi-Bid
They have their act together when it comes to Online Biding. They really
Make it easy! I go with them every chance I can.Thsnk You Hi- Bid!

Reason I chose this business:

Because it's easiiest to Bid and they just know what they are doing!

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Rita! Thank you so much for your review! We're thrilled to hear that HiBid has impressed you and that we've made the process easy for you. Providing a seamless and user-friendly experience is something we take great pride in, so it's fantastic to know that we've hit the mark with you. We appreciate your loyalty and trust in Hi-Bid for your bidding needs. It means a lot to us that you choose us every chance you get. If you ever have any questions, feedback, or need further assistance, please don't hesitate to reach out. We're here to ensure that your bidding experience remains exceptional. Happy Bidding!

Thumbnail of user shaynao11
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Was able to purchase what i wanted at a cheap price! I love how much less stressful it is versus an in person auction, not mention much quieter!

Reason I chose this business:

Found on facebook and liked the layout

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Shayna! We're thrilled to hear that you found the bidding process easy and stress-free. We strive to create a seamless and enjoyable experience for our users. If you have any suggestions or if there's anything else we can do for you, feel free to let us know. Happy bidding and enjoy your purchases!

Thumbnail of user elianpo86
1 review
0 helpful votes
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February 1st, 2024

I ordered a gold chain and what I got is actually comical.

I absolutely did not receive what I ordered.

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Elizabeth, we've contacted you via private message to address these concerns, we look forward to assisting you with this matter. Thanks, The HiBid Team.

Thumbnail of user chanced27
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Paying for item is difficult. Im having a hard time with payment

I called the numbers that were listed and no ansewer and mailbox was full

Service
Thumbnail of user coldsteelm
2 reviews
0 helpful votes
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December 20th, 2023
Verified purchase

Great selection kinda hard to locate quality auctions nearest to me on a regular basis but when found theyr definitely fun

Reason I chose this business:

The auctions are widespread with random items

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Coldsteel, we're delighted to hear that you find the auctions fun! We're constantly working to improve your experience, and if you need assistance in locating quality auctions, feel free to reach out. Happy bidding!

Thumbnail of user cheryll1263
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

I have had mainly very positive experiences with Hibid. My only difficulty has been purchasing from another state - the payment, shipping, process itself can be complicated.

Reason I chose this business:

Online recommendation

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that you've had mainly positive experiences with HiBid. We understand that purchasing from another state can sometimes introduce complexities in terms of payment and shipping. Each auction and seller may have their own policies and processes in place for these situations. We recommend reaching out to the auctioneer or seller directly for assistance and clarification regarding the payment and shipping process. They will be able to provide you with the necessary guidance and support to ensure a smooth transaction. We appreciate your feedback and value your experience on HiBid. Thank you for being a part of our platform!

Thumbnail of user billb2341
1 review
4 helpful votes
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February 23rd, 2024
Verified purchase

It was very easy to bid and enjoy the time looking at all the items.

Reason I chose this business:

I use them because of the safety part and sent I won a few item never had issue having my items ship.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Bill! We're glad to hear you found bidding easy and enjoyable. Ensuring a safe and smooth experience, from bidding to shipping, is our priority. We appreciate your trust in us!

Thumbnail of user timb1300
1 review
4 helpful votes
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August 11th, 2022
Verified purchase

I don't recommend Hibid.com or Stritzinger Auction to anyone. Use at your own risk. They put all the cards in the hands of the auctions that are members and will not listen to a buyer when the buyer is being rated unfairly. My situation in a nutshell was that after winning a $5 auction that I thought offered shipping, I was waiting for the shipping charges. After only four days, the auction company (Stritzinger) dinged me for non-payment. I called and was treated very rudely even though I was willing to pay the $5 despite the fact that they were not willing to drop the flat item in an envelope to mail. Then because of that four or five other auctions that I registered with saw the one negative feedback that I received and they left comments that looked like I had stiffed them, but I had not even won an item with them. Roll it all up and my whole account is blemished because of the one misunderstanding with Stritzinger. Hibid didn't care, didn't want to help. So, there it is. I'll find another auction site and get on with it, but if I were you, I'd do the same thing because if you ever have a problem, Hibid will not lift a finger to help regardless of the circumstances.

Thumbnail of user eiijahs
1 review
4 helpful votes
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March 8th, 2022

How is it my max bid is hit everything I bid when there is no other action on something until the last five minutes. I dont mean this has happened once or twice but almost every auction. My bid goes to the max dollar even when I intentionally tried to be outbid by a low max. Then trying to pay for your items is a freaking nightmare with such a poor interface... auction houses not using their registered names and emailing next to impossible to decipher invoices with no idea what name they use on hibid.com. Emails go unanswered on "to be" shipped orders, so they can resale items. If you are lucky enough to get your items via make e pect the shipping and processing fees to be inflated 29.00 to mail a record what a effen joke then its mailed in a freaking envelope for 29.00 dollar records cost 3.19 to mail. This 26.00 for a envelope and the time it takes to print a label and tape it up. I could go on and on and on... I'm done with these jokers the whole lot save yourself the headache this site is trash. 1.8 out of five on the BBB SAYS IT ALL

Tip for consumers:
Dont

Products used:
Media electronics

Service
Value
Shipping
Returns
Quality
Thumbnail of user harryd428
1 review
1 helpful vote
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December 23rd, 2023
Verified purchase

I have used HiBid multiple times without issue. Always understandable and able to get my bid in as needed. HiBid is a great platform to use.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Harry! We're thrilled to hear that HiBid has been a reliable platform for your bidding experiences. If you ever have any questions or suggestions, feel free to let us know. Happy bidding, and we appreciate your positive feedback!

Thumbnail of user ebaayd
2 reviews
38 helpful votes
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January 30th, 2021

Hibid itself is just an online auction website + software system. It CAN be scammed by auctioneers because they can see each bidder's maximum bid and in most states, "shilling the bid" - adding their bid to just below your maximum IS legal. I've been shilled by several auctioneers but always do the math first to know what would be a good price for an item including commission, taxes, and shipping. One can sort items by "order - high to low bids", look at the bidders, and even though their names are anonymized you can identify the same bidder that's aaaalllllmost winning in all the $$$ auctions.

This was recently confirmed by an auctioneer acquaintance of mine after TWO flaky auctions where I won by my max bid. One was a $350 camera with the (shill?) second bidder MATCHING my bid SIX times!

Also, entering your true maximum bid at first is probably not a good strategy because of the above. As the auction closes, the closing items may come too fast and furious for the shill to keep up and multiple bids as in a traditional auction can be effective.

Tip for consumers:
Be aware that the auctioneers can see your maximum bid and may shill the auctions.

Products used:
Various tools and antique items

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolynt706
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

I won some of the items I bid on and lost some that I couldn't get back to quick enough. All in all, HiBid has been very easy for me to work with & I recommend them highly.

Reason I chose this business:

I am relatively new to the auction world, but was told by someone about an item I had been looking for, about to be auctioned. It was on HiBids auctions & I found it a pleasure to navigate their website and discover the huge variety of auctions they have, not to mention how easy it is to bid. If I win or am outbid on an item, they are very good to email me and inform me.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Carolyn! We're delighted to hear that your bidding experience with us was effortless and enjoyable. While we can't provide extra hands, we can promise to continue offering a seamless and exciting bidding platform for your convenience. Happy bidding, and may you secure many more treasures in the future!

Thumbnail of user khaledh17
1 review
1 helpful vote
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July 5th, 2021
Verified purchase

On date March 18,2021, I placed bids on Hibid.com for items from TexMax, I paid but never received. I called Hibid and TexMax but unfortunately, I never received any response. Please be aware.

Products used:
On date March 18, 2021, I placed bids on Hibid.com for items from TexMax, I paid but never received. I called Hibid and TexMax but unfortunately, I never received any response. Please be aware.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancym3895
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

The online auction was very user-friendly. Got some great deals. So easy to bid. Just click the button and get the item you want.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Nancy! We're delighted to hear that you found our auction site user-friendly and snagged some great deals. Bidding made easy is what we aim for. Happy bidding and enjoy your treasures!

Thumbnail of user lorip827
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Easy bidding and local pick-up. Premium is a little high but most items are new/unused and great for home use or gift giving.

Reason I chose this business:

Local and Quality items available for pennies on the dollar

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

"Thank you, Lori! We're thrilled to hear that you had a great experience on our auction site and found quality items. We appreciate your 5-star review and your support. Our aim is to provide a convenient and reliable platform for both buyers and sellers. We hope you continue to discover fantastic deals and valuable items on HiBid. Happy bidding!"

Thumbnail of user georges1581
2 reviews
0 helpful votes
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October 4th, 2021

I HAVE ALSO NOT BEEN ABLE TO BID ON ITEMS 4-5 TIMES ON 3 SEPARATE AUCTIONS, HI BID.COM SUCKS THE BIG ONE! FIND ANOTHER AUCTION SITE TO HOST YOUR AUCTIONS! PO'D

Tip for consumers:
STAY AWAY!!!!

Service
Quality
Thumbnail of user thomasa1478
1 review
0 helpful votes
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February 27th, 2023

https://carrellestatesales.hibid.com/catalog/*******/estate-coins-and-jewelry-auction/?cpage=2
I sent an email twice to this auction advising them of the fake coin, with an additional link for them to verify the truth in what I presented to them. Have they pulled the coin from the auction? NO! They show the weight in a photo (link above) to be.250 grams; The reference link shows a correct weight to be more of a quarter troy ounce of gold. http://numismatics.org/collection/*******363 My advice to those that pay an overly amount of fees in buyer's premiums, in part to Hibid and in part to the auction company, should expect truth and originality to the item(s) being auctioned. My advice to participants would be to, read and research, as much as you can, on items to protect yourself against the Fraud that exist in these auctions, the buyer's premiums 10-20%+, excess shipping costs and "mostly the items!" Take some time to point this out to your friends and associates. They are many other places to find most anything, besides throwing your money away!

Tip for consumers:
Please list or post as much as you might to help save others the grief of a skyrocketing expense while buying at these auctions. I've found a fake item reported it to the auction while it was active, showing the truth of a real like item from a professional, reputable website. Providing the fault of their auction item and the real thing! HiBid needs to step up to the plate and take responsibility for what they do and their user agreements* before the U.S. Attorney General's office steps in.

Products used:
Jewelry/coins

Value
Shipping
Quality
Thumbnail of user daven642
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

When i went to pick up my stuff i was told to wait in my truck becsuse they would bring it all to me. I was in & out in 5 minutes. Thesefplks are organized & fast.
Thank you

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your 5-star review! We're thrilled to hear that your pickup experience with the auctioneer was easy and fast. We love hearing experiences like this and sounds like the auctioneer is worth this recognition. Thank you for choosing HiBid!

Thumbnail of user kathyt801
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I enjoyed looking at all the auction items, maybe some of the items could have used a little better descriptions, but most were pretty good!

Reason I chose this business:

It was a local auction!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Kathy! We're delighted to hear you had fun exploring our auction items. Your feedback on item descriptions is valuable, and we'll strive to enhance them. Happy bidding, and we appreciate your support!

Thumbnail of user eltonc39
2 reviews
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

I understand suspending a bidder for failure to pay or pick up items. But how long do you punish someone for one mistake..

Rude and didn't want to work with me when I had a family emergencies and had to leave the state.

Reason I chose this business:

Internet search, asking around

Service

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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