• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
142
Negative
188

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3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,165)

Rating

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user richardm4730
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

From registering through pickup, everything was easy and efficient.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Richard! We're delighted to hear that your experience, from registration to pickup, was easy and efficient. Your feedback is greatly appreciated. Happy bidding!

Thumbnail of user edgarh93
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

This is a great place to get what you, easy to use and navigate. Very happy.

Reason I chose this business:

I stumbled onto this site by accident but I would say that I'm glad I did. Easy, and has everything I could ask for.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Edgar! Thank you so much for taking the time to leave us a review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. It's fantastic to know that you found our place to be great for getting what you need and that our website/app was easy to use and navigate. At HiBid, we strive to provide our customers with a seamless and enjoyable experience. We understand the importance of user-friendly interfaces and efficient navigation, and we're delighted that we were able to meet your expectations in these areas. Happy Bidding!

Thumbnail of user jackm1624
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I just need to watch it more closely for I have lost at the last min.

Reason I chose this business:

Just stumbled on to it. And have profited from it.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Jack! Thank you for your review! We appreciate your feedback and understand your frustration with losing at the last minute. Bidding can be a thrilling and competitive process, and it's understandable that the outcome may not always go as desired. While we strive to provide a fair and transparent bidding platform, we understand that timing is crucial in securing a winning bid. It's important to closely monitor the auction and be actively engaged during the closing moments to have the best chance of success. If there's anything specific you would like to share about your experience or any suggestions you have to improve the bidding process, we would love to hear more from you. Your feedback helps us identify areas where we can enhance our platform and ensure a positive experience for our bidders. Happy Bidding!

Thumbnail of user norrise13
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Good and service after the sale never a problem. Collect pocketknives a lot of choices.

Reason I chose this business:

What they offered.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Norris, thanks for the rave review! We're delighted to be your go-to platform for fast and reliable service. If there's anything specific you'd like to see or any way we can improve, let us know. Happy collecting!

Thumbnail of user markm5345
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Very enjoyable auction site and was able to find the items that I was looking for.

Reason I chose this business:

HiBid was the first auction site I opened.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your fantastic review! Your experience on HiBid brings a smile to our faces.

Thumbnail of user williamc4457
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Biding was very easy and showing just my bids made it easy to follow the action.

Reason I chose this business:

Good selection of coins.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We appreciate your positive feedback and look forward to providing you with more enjoyable bidding experiences in the future. Happy bidding!

Thumbnail of user jiml1398
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

We had no problem at all and appreciated the contact emails to remind us and inform.

Reason I chose this business:

Auctioneer***

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that you had no problems using HiBid. We appreciate your support and look forward to continuing to provide you with timely reminders and updates. If there's anything else we can do to further enhance your experience, please let us know. Thank you again for your kind words Jim!

Thumbnail of user warrenf125
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

The offerings were plentiful and of good standards.

Reason I chose this business:

I chose HiBid for the products and pricing.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Warren, we're thrilled to pleasantly surprise you! Thanks for choosing HiBid. If there's anything specific you loved or any suggestions you have for us, feel free to share. Happy bidding!

Thumbnail of user michaelm13255
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Easy to look up specific items and bid on them. Won some great lots

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Michael! We're thrilled to hear that you found our platform easy to use and that you won some great lots. Happy bidding, and we appreciate your positive feedback!

Thumbnail of user melindah372
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

HiBid has a nice system. I did end up receiving what I think are fake pieces of silver.

Reason I chose this business:

I wanted to bid on a local estate sale auction.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Melinda! Thank you for taking the time to leave us a review and sharing your feedback. We're sorry to hear about your experience with potentially receiving fake pieces of silver. Please reach out to our customer support team at (844) 775-4774, as soon as possible with the details of your purchase and any supporting evidence or documentation you may have. We will work diligently to address this issue and rectify the situation to the best of our ability.

Thumbnail of user roberts9695
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Lots of great items at great prices.have been using them for awhile now and it's worked out great

Reason I chose this business:

Just something I found online and still use them

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Robert! We're thrilled to hear you find HiBid fun and easy to use. We strive to bring you great items at great prices. Your continued support means a lot to us. If you ever need assistance or have questions, feel free to reach out. Happy bidding!

Thumbnail of user aarons1330
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Pick up was a breeze. A dude even asked if I needed help loading.

Thumbnail of user lesliee289
1 review
1 helpful vote
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December 4th, 2023
Verified purchase

Staff are very friendly and helpful. Auctions are awesome

Reason I chose this business:

Great auctions

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Leslie! We're thrilled to hear that you find our staff friendly and helpful. We appreciate your positive feedback and look forward to bringing you more awesome auctions in the future. Happy bidding!

Thumbnail of user nickd1260
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Prices are great, don't be afraid to travel to pick up great auction items.

Reason I chose this business:

Availability of items wanted for massive discounted prices.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Nick, thank you! We're delighted to offer a variety of treasures at great prices. Happy bidding, and enjoy your fantastic finds!

Thumbnail of user garya1152
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

My 1st time here. Very impressed with customer service.

It's not completed yet, it is being addressed quite quickly. Ery impressed with that.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Gary, thanks for giving HiBid a try! We're glad to hear that you're impressed with our customer service. If you ever need assistance navigating back to the catalog or have any questions, feel free to reach out. Happy bidding!

Thumbnail of user jeffm1303
2 reviews
0 helpful votes
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December 5th, 2023
Verified purchase

The website was awesome! Well done and use friendly.

Reason I chose this business:

Informed of a gun auction.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Jeff! We're thrilled to hear that you had a great first-time experience. If you have any questions or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user angelc625
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Great! Wonderful experience…………………………………………………………:::

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Angel! We're delighted to hear you had a wonderful experience. Happy bidding and exploring on HiBid!

Thumbnail of user sheldonh87
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

It was a great experience all worked out great and got some great deals

Reason I chose this business:

It was on the auction sites

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks for sharing your experience, Sheldon! We're glad you found it easy to get your bids in and scored some great deals. If you have any suggestions on how we can make your experience even better, feel free to let us know. Happy bidding!

Thumbnail of user johnh9492
1 review
1 helpful vote
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December 3rd, 2023
Verified purchase

No problems with the system and works great with no problems

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, John! We're delighted to hear that you've had a seamless experience with our system. If you ever need assistance or have any feedback, feel free to reach out. Happy bidding!

Thumbnail of user kimberlyw878
3 reviews
0 helpful votes
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November 8th, 2023
Verified purchase

It was so easy to bid and watch as it closed out each item.

Reason I chose this business:

A friend had mentioned it.

Thumbnail of user stevem3446
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Hats off to the algorithm designers! Simple, logical to make bids, follow bids, and updating bids.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Steve! We're delighted to hear you found our bidding process straightforward and logical. If you ever have any questions or need assistance, feel free to reach out. Happy bidding!

Thumbnail of user jerryg999
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Pickup was also well organized.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Jerry! We're glad to hear that you found the process easy. If you ever have any suggestions or if there's anything we can do to enhance your experience, please let us know. Happy bidding!

Thumbnail of user brads1056
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

As expected@@@@@@@@@@@@@@@@@@@@@@@@"@@@@@@@@@@@@@@

Reason I chose this business:

Local auction house

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Brad! We're delighted to meet your expectations. If you ever have specific feedback or need assistance, feel free to let us know. Happy bidding!

Thumbnail of user rossb358
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

The pickup area was easy to get to, and great help to load my stuff. I will keep bidding.

Reason I chose this business:

Noticed it while being online, and looking for auctions.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Ross! We're delighted to hear that your experience was as smooth as a peanut butter sandwich – nice and easy! We're thrilled that our pickup area was convenient for you, and we appreciate your kind words about our helpful team. We look forward to having you continue bidding with us. If there's ever anything specific you're looking for or if you have suggestions for improvement, feel free to let us know. Your feedback is valuable, and we're here to make your future experiences just as enjoyable. Happy bidding!

Thumbnail of user triciac201
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

I was sent an invoice to pay a bill. I then checked my AMEX and it was processing

Reason I chose this business:

I was looking for an auction with quality items. Can wait to see

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Tricia, due to the private nature of the contents of your review, we have sent you a private message. We look forward to helping you with this situation. Please check your messages, and we'll work towards a resolution together. Thank you for your understanding.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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